637 Kpi Monitoring Jobs - Page 21

Job Responsibilities Liaising with Transporters, Shipping Line, Custom House Agents, TKM, concerned departments in MSIL Handling Logistics Service Providers, KPI monitoring of LSPs Ensuring timely and damage free supply of parts, Monitoring defined performance KPIs like Cost saving, timely delivery, damage free delivery, etc Co-ordination with various stake-holders Key Responsibilities Managing the Logistics Service Providers for timely safely delivery of consignment Co-ordination with various stakeholders (internal / external) to meet operational requirements On-boarding the Logistics Service Providers through RFQ process in SAP Ariba Execution of work orders /agreements with Logistics Serv...

External job description The Primary responsibility of the role is to perform campaign operations to improve visibility of the content in Amazon Prime Video. The role will require the candidate to quickly understand the campaign ops tools and operation workflow tools. Associate need to continuously adapt and learn new features of the program and improve on their acumen to quickly edit and fix up contents. Associate has to follow editing SOP to spot/catch errors in the content. Associate needs to perform content quality check to qualify user experience for content viewing (flow and format quality). Associate will need to use software tools for quality audit, content editing and data capture. ...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

More Than 2 years exp into RTA WFM Knowledge of Shrinkage, Attrition, service level calculation, KPI Monitoring, Occupancy calculation. International Process Voice/chat Mandatory from BPO Background Permanent WAHA From Home opportunity Female Candidates Preference

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s mostinnovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as theyprovide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days arethe same. Roles & Responsibilities Good Knowledge in SOM, FEM, Wind Turbines particularly Horizontal Aeroelastic ToolsExperience with HAWC, FLEX5, BLADED & similar tools Aero-Elastic-Hydro ModellingLoads, pr...

Roles and Responsibilities Manage store operations, including inventory management, stock control, and visual merchandising. Oversee sales team performance, provide guidance on customer service standards, and resolve customer complaints. Ensure compliance with company policies and procedures related to retail sales and store management. Maintain accurate records of sales data, inventory levels, and other relevant metrics. Implement effective loss prevention measures to minimize shrinkage and reduce costs. Please share your CV to soumya.s@fabindia.net or 8590055505.

Hi Job Enthusiasts! Greetings from ShiningStars Hiring for Assistant Manager Operations Lucknow Location. Company: Leading Multinational BPO (E-commerce Voice Process) Job Type: Full-Time | Work from Office Location: Lucknow Open Positions: 10 About the Company: We are a trusted BPO partner for some of Indias top e-commerce brands. With a strong presence across the country, we specialize in delivering efficient and quality-driven customer service. Our Lucknow branch is expanding, and we are looking for enthusiastic leaders to join our operations team. Roles and Responsibilities: Supervise daily operations of the e-commerce voice process team. Lead and motivate a team of customer support agen...

The Team Manager position is responsible for leading the employees on the Service Desk team in support of Client engagements. The Team Manager is responsible for supervising employees and ensuring employees follow processes and procedures, as well as maintaining employee morale and providing a framework for employee progress and success. Essential Functions: Responsible for achieving or exceeding monthly account-service level agreements (SLAs). Works with Operations Leadership to identify gaps and specific actions. Ensures all team members are aware of gaps and are working to overcome barriers and demonstrate effective management of improvement actions. Ensures chargeability reporting comple...

• Execution Excellence: Drive day-to-day execution of central operations, ensuring <0.01% breach in SLAs across all pharma delivery pipelines. • Program Management: Design and execute operational playbooks for scaling, cost control, compliance,

Role- Lead plastic injection moulding ops for Tier-1 auto clients Ensure quality, efficiency, safety & timely delivery Oversee planning, tooling & maintenance Adhere to IATF 16949/ISO standards Manage team & production KPIs Focus on effeciency.

Candidate can control the production Planning and production PPC in architectural hardware industry and report as per KRA & KPI Required Candidate profile Candidate should have worked as Production Manager in similar hardware architectural industry as production head can controll all system production can handle manpower and contractor in production

Job Title : Manager (Projects) Reports to : The Joint Chief Executive Officer, CH i PS Number of Positions: 1 Responsibility Summary: Chhattisgarh Infotech Promotion Society, Government of Chhattisgarh invites applications from enterprising and aspiring candidates for the position of Manager (MG-P). Chhattisgarh Infotech Promotion Society (CH i PS: www.chips.gov.in ) is the nodal agency and prime mover for propelling IT growth & implementation of the IT & e-Governance projects in the State of Chhattisgarh. CH i PS is involved in the end-to-end implementation of some mega IT Projects like, SDC, SSDG, SWAN, GIS, e-Procurement etc. A professional approach is being adopted for the implementation...

Roles & Responsibilities: Data Access and Management Access and utilize data from all SAP machines from the Data Lake Develop interactive dashboards connected to the bill-to-cash process Monitor key performance indicators (KPIs) related to billing efficiency and throughput time Analyze data to identify trends and opportunities for process improvement SAP SD Module Expertise Utilize SD data to extract insights and identify areas for optimization Collaboration and Communication Serve as the main contact person between service owner billing and development team Facilitate communication and ensure alignment on billing-related initiatives KPI Monitoring and Management Create and maintain KPIs rel...

Requirements of Team Lead for Domestic Voice Process Must be aware of shrinkage, attrition, AHT, NPS, CSAT Must have fair understanding of presenting MBR, QBR and WBR Must be from BPO industry Required Candidate profile Must have 1+ years+experience in Same Designation Graduation is mandate Need excellent communication in English Should have handled a team of 15+ people

In a typica day, you wi be owning the execution pan for customers. As their business need change, you wi need to assess and recacuate the path to success. You wi interact reguary with the customers team and even take action to make changes to the customers coud account to execute your recommendations. You wi identify gaps that the customer may have that woud prevent them from achieving that success and then buid pans to cose those gaps. Working cosey with FinOps Principas, you wi document and present your findings with the customer and encourage open productive discussion. Pan, execute and track new and existing customers Coud Savings Program across AWS and/or Azure. Lead discussions and man...

Total 8 years previous experience in Training function and Minimum 1 year as an AM Training or related position Should have good communication skills in English Should have managed a group of Trainers To motivate, develop and mentor team members in a dynamically changing environment Managed group of Process Trainers and Nesting Trainers Ability to plan training & refresher session based on impacted KPIs Ability to quickly channelize the existing resources, if need be, into any of the internal segments, basis the surge in the volume Must be able to coach & mentor the team on a regular basis Must be ready to pick up & drive towards the smooth closure of escalated engagements Able to design and...

Planning & executing multi-location health screening camps,leading field operations, managing MIS,KPIs, developing project proposals & reports,ensuring clinical & regulatory compliance,strategic partnerships & driving healthcare advocacy initiatives.Responsibilities: Planning & Execution of Multi-Location Health Screening Camps: Develop detailed project plans, timelines, and budgets for health camps across various geographical locations. Oversee all logistical aspects, including site selection, equipment procurement, participant registration, and resource allocation (medical staff, volunteers, supplies). Coordinate with internal teams and external partners to ensure seamless execution of cam...

KPI Analysis & Reporting: Monitor, analyze, and present KPIs; identify trends and improvement areas. Client Reporting: Provide accurate KPI reports, address queries, and maintain transparency. Warehouse Operations: Ensure warehouse efficiency aligns with KPIs; analyze performance metrics like inventory, turnaround time, and order accuracy. Process Optimization: Recommend improvements to boost efficiency and meet performance targets. Cross-Functional Coordination: Collaborate with teams to achieve KPI goals and ensure effective communication with clients.

Ensure all operations are carried on in an appropriate, cost-effective way Improve operational management systems, processes and best practices Help the organizations processes remain legally compliant Formulate strategic and operational objectives Examine financial data and use them to improve profitability Manage budgets and forecasts Perform quality controls and monitor production KPIs Recruit, train and supervise staff Identify opportunities and take action to improve overall productivity across all channels Identify opportunities and take action to improve quality of conversations Handle escalations, need based Skill Set: Previous experience of working in fuel logistics Strong understan...

Drive FP&A, budgeting, cost control, profitability analysis, MIS, and business partnering. Support audits, compliance, strategic initiatives, and cross-functional projects. Liaise with stakeholders and enable data-driven business decisions.

We’re on the lookout for a passionate and experienced /. – & to enhance our employee engagement and recognition initiatives nad Design comprehensive reward systems in org.

Role & responsibilities: : Assist in managing inbound and outbound operations, ensuring timely and accurate receipt and shipment of goods. Monitor and improve processes to enhance productivity and efficiency Coordinate with customers, transporters, and other departments to ensure smooth operations. Ensure compliance with company procedures and safety standards. Monitor employee performance and provide feedback Address and resolve employee issues. Assist in managing inventory levels and ensuring accuracy. Participate in inventory counts and cycle counts Analyze data to identify areas for improvement Monitor and report on key performance indicators (KPIs)

Role & responsibilities 1. Service Delivery Oversight Ensure delivery of IT services in accordance with agreed SLAs and KPIs. Manage the performance of services to clients (internal or external) to ensure high standards. Coordinate with technical teams to ensure timely resolution of incidents, requests, and problems. 2. Client Relationship Management Act as the main point of contact for key client stakeholders regarding IT service delivery. Regularly conduct service reviews and meetings with clients to discuss performance and improvement opportunities. Manage client expectations and ensure customer satisfaction. 3. Incident, Problem & Change Management Oversee the incident lifecycle to ensur...

TL for Outbound Voice ProcessMonitor team performance and ensure SLA are met. Monitoring daily operations and KPIs for the teamManaging escalations and resolving complex issuesConducting training sessions for new hiresProblem-solving capabilities Required Candidate profile Ensuring effective communication within the teamReporting progress to higher managementStrong communication skills and interpersonal skillsAdherence to company policies and client requirements

1. Hiring for Senior team lead for Leading PMS. 2. Defining KRA / KPI of each personnel with department heads. 3. Monthly KRA review and compile the result sheet monthly, 4. Exp of social and IATF audits handling MBA regular must. Required Candidate profile 4. Quarterly / Half yearly / Yearly reviews yearly reviews to track the progress against the defined KRA’s / KPI’s. 5. Induction & onboarding, Process offer letter, appointment letter etc.