KBL Services Ltd. (A Wholly Owned Subsidiary of Karnataka Bank Limited)

1 Job openings at KBL Services Ltd. (A Wholly Owned Subsidiary of Karnataka Bank Limited)

Team Leader-Operations Bengaluru 2 - 5 years INR 4.0 - 4.75 Lacs P.A. Work from Office Full Time

TL for Outbound Voice ProcessMonitor team performance and ensure SLA are met. Monitoring daily operations and KPIs for the teamManaging escalations and resolving complex issuesConducting training sessions for new hiresProblem-solving capabilities Required Candidate profile Ensuring effective communication within the teamReporting progress to higher managementStrong communication skills and interpersonal skillsAdherence to company policies and client requirements