Monitor all events in Customers managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and escalate exceptions Responsible to interact with the resource and service instances to intercept, validate and/or collect network, IS/IT/Telecom Infrastructure events information for distribution to related processes. Perform Remote Site Access Control, including One-off Logical Access Control for CR Execution and for Major/Critical Incidents, and Ongoing Logical Access Management Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations Support Customer Experience Monitoring based on Use Cases, and Customer (End User) QoS Performance Assessment You will bring Access to all necessary information to carry out the assigned responsibilities effectively and in-line with company directives Authority for Clearing the first level Network Alarms, Creation/Closure of Trouble Tickets, Ticket updating and routing to the relevant department for further course of action Authorized for raising TT to next level of support in consultation. Key Qualification Qualifications: Degree in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent Total Experience: minimum 2 years in Telecom Industry Good knowledge of service networks / GSM Network / WCDMA network / LTE service applications characteristics and capabilities.

Investigate and resolve incidents. Investigate and diagnose problems. Where applicable, identify short-term work-around solutions. Act as network specialist and identify improvements in existing deployed solutions, provide input to RFCs etc. Support and maintain routers, switches, firewalls, proxies, load balancers, DNS, Email Security solutions Build user documentation. Provide technical support. Redesign and reconfigure alarms for network. Maintain a stable environment and optimizes the network as vital. The skills you bring: 5+ Years of experience in LAN/WAN Networks and Security Operations/Development Candidate should have relevant technical experience on Juniper, Cisco, Palo Alto, Cloud Strong Technical Skills on IP/MPLS, Routing, WAN/LAN, Security, DHCP/DNS/IPAM, Aruba Switches WLAN Candidates having experience with Juniper DC-LAN and virtualization environments will have an added advantage. Configure and optimize Juniper routers and switches to support VXLAN deployment. Provide support for network security practices and implement best practices for routing. Should have excellent hands-on troubleshooting experience, Good to understand tools like Wireshark. Understanding and experience while working with Cloud technologies, Devops, Terraform, cloudformation. Candidate should have experience with Network and security over Azure/AWS/GCP clouds. The candidate will need to be prepared to be flexible in approach to work content and responsibilities, along with out of hours and on-call support. Candidate Should be ready for 24x7 role. Communication with Business - Stakeholder Management and Customer Interaction Individual Contribution and hands on technical role Ways of working - Lean Agile, DevOps, Automation, AI, Scripting, ISMS Framework Communication with Business - Stakeholder Management and Customer Interaction Key Qualification: Education: A primary degree in Engineering, IT or Telecommunications Experience: 3 to 7 Years

Manage the day-to-day operations of TA support functions, ensuring efficiency, accuracy, and compliance. Implement and maintain standard operating procedures (SOPs) for BGV, Offer Desk, POFU, and onboarding activities. Monitor key performance indicators (KPIs) and service-level agreements (SLAs) to maintain high standards of service delivery. Identify and address bottlenecks, ensuring seamless coordination across teams. Act as the primary liaison between TA recruiters, HR teams, compliance, and business stakeholders to ensure smooth hiring operations. Resolve escalations related to offer rollouts, onboarding issues, or BGV delays while maintaining a candidate-centric approach. Provide regular updates on operational performance, process changes, and technology enhancements to relevant stakeholders Leverage HR tech tools, ATS, and reporting systems to improve TA operational workflows. Work closely with IT and TA leadership to automate manual processes and enhance data accuracy in hiring operations. Identify opportunities for digital transformation, including self-service tools for candidates and recruiters . Lead and mentor a team of TA Coordinators and Specialists , ensuring high engagement and performance. Provide training and support to improve process knowledge and efficiency. Foster a culture of collaboration, accountability, and continuous improvement. The skills you bring: Bachelor s degree in HR, Business Administration, or a related field. 8+ years of experience in Talent Acquisition Operations, HR Operations, or Shared Services. Strong understanding of recruitment processes, compliance, and HR technology tools (ATS, HRIS, etc.) Excellent problem-solving, stakeholder management, and communication skills. Proven ability to manage high-volume, deadline-driven TA operations efficiently.

The incumbent would be part of IP Connectivity Operations, IT Infrastructure Operations team within Global Competence Center (GCC), India. The position is based out of Gurgaon or Noida, India - open for both locations. He would be responsible to provide second-level support on incidents, problem resolutions and technical operations. The incumbent should be authoritative on hardcore networking technologies such as Routers, Switches, Firewalls, proxies, load balancers, VPNs and must have a passion for it! What you will do: Investigate and resolve incidents. Investigate and diagnose problems. Where applicable, identify short-term work-around solutions. Act as network specialist and identify improvements in existing deployed solutions, provide input to RFCs etc. Support and maintain routers, switches, firewalls, proxies, load balancers, DNS, Email Security solutions Build user documentation. Provide technical support. Redesign and reconfigure alarms for network. Maintain a stable environment and optimizes the network as vital. The skills you bring: 5+ Years of experience in LAN/WAN Networks and Security Operations/Development Candidate should have relevant technical experience on Juniper, Cisco, Palo Alto, Cloud Strong Technical Skills on IP/MPLS, Routing, WAN/LAN, Security, DHCP/DNS/IPAM, Aruba Switches WLAN Candidates having experience with Juniper DC-LAN and virtualization environments will have an added advantage. Configure and optimize Juniper routers and switches to support VXLAN deployment. Provide support for network security practices and implement best practices for routing. Should have excellent hands-on troubleshooting experience, Good to understand tools like Wireshark. Understanding and experience while working with Cloud technologies, Devops, Terraform, cloudformation. Candidate should have experience with Network and security over Azure/AWS/GCP clouds. The candidate will need to be prepared to be flexible in approach to work content and responsibilities, along with out of hours and on-call support. Candidate Should be ready for 24x7 role. Communication with Business - Stakeholder Management and Customer Interaction Individual Contribution and hands on technical role Ways of working - Lean Agile, DevOps, Automation, AI, Scripting, ISMS Framework Communication with Business - Stakeholder Management and Customer Interaction Key Qualification: Education: A primary degree in Engineering, IT or Telecommunications Experience: 3 to 7 Years

Prepare income, withholding tax calculations, accounting, and filing and maintain tax master data. Ensure compliance with local tax legislation and file tax returns. Proactive role in participating in process improvements and automation, special assignments and global projects. Secure and provide high quality tax accounting and reporting in compliance with internal and external requirements Supervise and follow-up tax payments/refunds. Support in tax audits, Statutory and Fire audits. Support tax advice to management/operational units Support development of tax processes Support tax efficiency and quality programs Monitor precision in Transfer Pricing and initiate corrective actions Prepare transfer price documentation and argumentation Main interface for statutory and FIRE (internal) audits Drive compliance in End-to-End Operating Model (EOM) Support on Tax litigations and other tax disputes. Collaborate with other Finance functions to manage reporting and compliance. The skills you bring: 7+ years experience in finance accounting and taxation. Process improvements and automation knowledge. Chartered Accountant (CA) or bachelor s in Accounting, Finance, or equivalent Knowledge and understanding of financial systems, SAP experience preferred Good communication and presentation skills Sound understanding, knowledge and interpretation of Income Tax laws (including transfer pricing) Experience in handling/ liasoning with Tax authorities

Interfaces with Customer Solution Responsible / Technical Lead / Domain Sales Manager and provide the Security solutions to be offered in any particular proposal as a Security specialist team member in bids and/or customer engagements Analyze security requirements within any RFP and provide most optimal solution and Statement of compliance response for those requirements Provide pre-RFP requirements formulation and engagement support to Market Areas. Participate in Security workgroups in Market Area and Business Area and align themselves to the needs of the market and Business Area strategy accordingly. Quality Assurance for security clauses response for all proposals Maintain knowledge of key competitor s security strategy Lead technical experts on product security both from requirement & frameworks, perspective Support ramp up of Security Competence across the unit Align with Business Area Security team in terms of processes competence to answer RFP clauses from End-End perspective and WoW. Determines security requirements for 5G networks by evaluating business strategies and requirements, researching information security standards, suggesting system security and vulnerability analyses and risk assessmen t Qualifications and Experience Requirements 8-10 years of relevant pre-sales solutioning and/or delivery experience in security centric projects within a Telco environment BE/Btech/ME/Mtech in Information Security, Cyber Security, Computer Science, IT or Telecommunication. Preferred Certifications: Certified Information Systems Security Professional (CISSP)/ Certified Information Security Manager (CISM)/ Certified Information Systems Auditor (CISA)/ Information Systems Security Architecture Professional (ISSAP)/ Information Systems Security Engineering Professional (ISSEP) Understanding of Private and Public Cloud environments like Openstack, VmWare, AWS and Azure and the respective security architecture. Deep experience and skills in Security Architecture in Cloud enabled environments including data breaches, broken authentication, hacking, account hijacking, malicious insiders, third parties, APTs, data loss, DoS attacks, Identity and access management (IAM) etc. Deep expertise in Application security from telecom and/or other industries Experience of working as a Security lead or overall Security Solution Architect in a complex customer solution in pre-sales or delivery phase. Knowledge of Security architecture, demonstrating solutions delivery, principles and emerging technologies - Designing and implementing security solutions.

- Analyze customer needs and pre-studies to recommend appropriate DevOps solutions based on predefined strategies. - Create detailed designs for both scripting and coding. - Develop an implementation proposal based on design, writing technical specifications. - Develop and integrate software components and automation using diverse DevOps tools. - Execute product configuration testing, integration and migration work in a DevOps operative environment. - Identify and implement improvements, analyzing processes, methods, and tools with respect to development, performance, and quality. The skills you bring: - Automation using Python. - Ansible. - Red Hat Open Stack. - Cloud Technologies (Kubernetes, Docker, AWS, Container, Microservices, spring boot). - Shell Scripting. - Spinnaker. - Linux. - CDD. - CI/CD. - Terraform. - Tools for CI/CD (Git, Gerrit, Jenkins, Sonar, Helm). - Private Cloud (AWS, GCP, Azure). - BitBucket. - Red Hat Openshift.

- Engage in detailed discussions with customers to understand their technology strategy and identify key challenges. - Analyze customers technology and business environment along with their non-functional requirements. - Identify customers improvement areas and challenges related to both technology and business. - Collaborate with the Core 3 team to develop a list of potential activities and solutions. - Construct value arguments alongside the Core 3 team. - Develop and present technical presentations to customers. The skills you bring: - Consultative Skills. - Solution Delivery. - Project Implementation. - Negotiation. - Hardware, Architecture, Virtual Environment, Technology, Protocol and Interface. - Coaching and Mentoring. - Solution Architect. - Financial Acumen. - Customer Solution Design. - Market insights. - Ericsson Portfolio. - Business Acumen. - Knowledge sharing and learning. - Infra Capacity,Perf AnalysisandSol Def. - Technical Sales.

Providing quality response for the RFx/tender within the given timeline. Expected to create impact and bring value for customers and stakeholders with efficient solution for Data Analytics Service Orchestration. Build rapport with Internal (SA/CU/MA/BA) stakeholders. Support in presales RFXs deliverables i.e Statement of Compliance SoC, Dimensioning, HW -SW configuration in ECP / ACS , Solution description. Engage with internal Ericsson BCSS teams to align structure according to business strategy. Solution and proposal s strategy alignment and support to CU s. Good Understanding of the Sales process. Leading the solution offering in accordance with our internal processes, securing best in class methodologies, lowering OPEX spend through reuse of assets and securing value offers by challenging and innovating. Core Competences Experience in Analytics, probing , AI/GenAI and Service Orchestration domains. Understanding of Ericsson BCSS SA BOS components, architecture functionality. Knowledge of Ericsson Data Analytics Service Orchestration, features, interfaces, Licenses. Good idea of Containerization, virtualization, Cloud technology. Good knowledge of different access technology 3G,4G,5G, Volte, IMS. Charging call flows. Capability to understand customer requirements and transform into specific Networking skills. Problem Solving Strategic Thinking. Good technical expertise in atleast one solution - Analytics, Service Orchestration , AI/GenAI solutions. Knowledge of Ericsson specific solutions is a plus. Has good knowledge of the architecture evolution scenarios and the challenges and opportunities it presents. Market and technology evolution insight including major technology trends, such as: 5G/6G, API monetization eco-system, Cloud transformation journey, micro-services architecture, AI/ML etcetera. High agility, ability to work in an uncertain, dynamic environment. Able to drive different internal organizations. Minimum Qualification and Experience Requirements At least 6-10 years of experience from Telecom industry. Knowledge of Ericsson Sales Process Bachelor s degree in computer science, Electronics engineering or similar Fluent in English in oral and written communication.

Have a good experience in ForgeRock OpenIDM (Identity Management) related to functional knowledge, day-to-day operations, upgrades, workflows etc. Good to have an understanding and hands-on experience in Policy Based Access Control (PBAC) framework, writing REGO policies, administration of TrustLogix tool, Open Policy Agent (OPA) framework. Basic knowledge of Azure Dev Ops; good to have knowledge on containers (Dockers, Kubernetes), Azure PostgreSQL, REST. Basic understanding of Access Management protocols (OAuth 2.0, SAML. OIDC). Broad understanding of overall Identity and Access Management (IAM) concepts. Promote effective teamwork, mentor employees, and evaluate individual performance. The skills you bring: 5+ years experience working with above mentioned skills and technologies. Experience: Bachelors Degree from an accredited university in Computer Science or Information Systems. ForgeRock OpenIDM Knowledge on containers Basic knowledge of Azure Dev Ops; good to have knowledge on containers (Dockers, Kubernetes), Azure PostgreSQL, REST. Basic understanding of Access Management protocols (OAuth 2.0, SAML. OIDC).

An IAM DevOps full stack engineer is a proficient and knowledgeable developer which has worked in devops teams previously and has an interest in working in a new dynamic and challenging setting Ability and willingness to work in an agile and constantly shifting environment Can work autonomously, shouldering responsibility for tasks in an end-to-end fashion. Is constantly striving to develop his / her skillset to be able to work on tasks across the whole team, as needs dictate Cooperative and communicative, and comfortable working in an international organization Contributes freely to the common knowledge base and takes a personal interest in furthering the capabilities of the IT systems and services he or she is involved with Design graphic user interface elements, like Forms, widgets, menus etc. Build page navigation buttons and search fields. Excellent coding skills for Complex UI web page development. Identify and troubleshoot UX problems (e.g. responsiveness). Conduct layout adjustments based on user feedback. Adhere to style standards on fonts, colors and images. The skills you bring: Front End Agile delivery methodologies (Lean, SCRUM etc.) Proficiency in HTML5, CSS3, JavaScript, jQuery. 6+ years experience in JavaScript (ES5, ES6), Object-oriented JavaScript. 6+ Experience in JavaScript frameworks (Angular or React JS (nice to have)). Strong understanding of HTTP protocol and its relevant methods (GET, POST, DELETE etc) Experience in CSS frameworks (Bootstrap or Material Design/Foundation). Nice to have understanding of SCSS, SASS. Nice to have understanding of RDBMS like MySQL, Oracle, SQL Server Good to have experience in unit testing frameworks (selenium) and python for test scripts. Functional requirement gathering and building documents Back End 6+ Strong Java skills Good understanding of Groovy scripting Experience of Java frameworks: Sprinboot, NodeJS Agile Test Driven Development experience Experience in Python Manage CI/CD pipelines Good to Have: Manual and Automated testing experience Understanding of RDBMS like MySQL, Oracle, SQL Server Building functional business documents basis requirement gathering from stakeholders Exposure on DevSecOps Experience on Kubernetes, Containers, Microservices

The Data Analyst is primarily responsible for advanced data analysis and Visualization with Tableau. Also Define, create, automate, and maintain operational, network performance and financial analysis. Develop analysis process to increase task effectiveness and to consolidated in scope customers Perform and showcase advanced analysis of Data Define, create, automate, and maintain key operation Network performance (standard and customized) Develop analysis processes to increase task Effectiveness and to consolidate in scope customers Describe the best practices and standards for Data analysis (Visualization) Troubleshoot, debug, and upgrade existing Data systems What you will do : Responsible for a variety of reporting and analysis tasks. Extracts, compiles, and interprets key operational and statistical data. Will be responsible for the overall approach to reporting and analysis within the SDU. Develop new processes to increase the effectiveness of reporting and consolidate maintain departmental reports used internally and externally by parties such as to other departments, senior management, etc. Develop and maintain new standardized reporting on a routine basis, i.e., define, create, automate, and maintain operational recurring reports. Maintain a reporting schedule and documentation of reporting procedures. Generate and maintain control documentation of reporting procedures to comply with governance audits and regulatory requirements. Will also build audit process to ensure data integrity and efficiency. Perform ad hoc duties in accordance with business needs , Build / design new reports based on requests Create documentation of the new reports and modify it or maintain it for existing ones Evaluate the effort needed for building specific reports Maintenance of existing reports , Maintenance of reporting portal reporting environment. The skills you bring: Qualifications: Degree within Electronics Engineering/Telecommunication Engineering/Computer Science/Computer Engineering or equivalent Industry experience: Telecom Years of experience: 1- 3 Knowledge of Tableau, Power-BI or any other reporting visualization applications Knowledge of new wave programming for machine learning - like Python would be considered a plus Knowledge of Business Objects (to manage / develop reports in BO) Knowledge of VBA would be an advantage (to manage / automate the Reports) Language skills: Proficiency in Written / Spoken English Hindi Values and behaviors: Ericsson Core Values, Honesty, Integrity.

We are seeking an experienced and skilled Senior RF Design Engineer. The ideal candidate will have expertise in LTE and NR technologies and be proficient in using planning tools such as Mentum Planet and Atoll. This role requires a deep understanding of RF design concepts, project creation, simulation processes, design parameter configuration, and the ability to interpret various RF reports and files. Key Responsibilities: Design and Planning: Utilize extensive design experience to develop and implement RF design strategies for LTE and NR technologies. Tool Proficiency: Demonstrate proficiency in using planning tools like Mentum Planet and Atoll for RF design and simulation purposes. Project Management: Create and manage design projects in planning tools, ensuring all prerequisites and input data are accurately defined. Design Process Knowledge: Oversee the complete RF design process, from nominal planning and site surveys to site acceptance. Simulation Execution: Create sites and run simulations in planning tools, ensuring accuracy and reliability in outputs. Parameter Configuration: Configure basic design parameters and determine ideal values based on specific scenarios, ensuring clarity in logic and application. Simulation Fine-Tuning: Fine-tune simulation results to achieve optimal design outcomes. Report Preparation: Prepare RFCDR or RF site acceptance reports, ensuring logic and accuracy in documentation. File Creation: Create basic planning files such as KML, TAB, KMZ, and understand the file creation process. Data Interpretation: Interpret output files from planning tools, including link budgets, PN planning, and propagation model values. Survey Analysis: Read and understand RF survey reports and RF design implementation plans, ensuring alignment with design objectives. Qualifications: Minimum of 10-12 years of RF design experience, with expertise in LTE and NR technologies. Proficiency in using RF planning tools such as Mentum Planet and Atoll. Strong understanding of basic design concepts, including propagation, path loss, and antenna characteristics. Experience in the full design process, from nominal planning to site acceptance. Ability to interpret and analyze RF survey reports and planning tool output files. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills.

Involved in Solution Design, Development and Integration. Involved in Problem solving and critical thinking. Delivering Results Meeting Customer Expectations. Clearly sharing all knowledge in respect of the automation applications owned, in terms of code, application architecture, user-IDs, passwords, security related parameters, etc with the appropriate partners. Ownership of timely updates to all the affected partners regarding any new factors affecting any Automation application designed or deployed or both. To be successful in the role you must have: Proficiency in Python with min 4+ years for JS 5 5 + Yrs for JS 6 of hands-on development experience. Strong understanding of object-oriented programming (OOP) concepts and design patterns. Experience with frameworks like Django, Flask, or Fast API for building web applications. Familiarity with RESTful APIs and microservices architecture. Working knowledge of databases such as MySQL, PostgreSQL, or MongoDB. Experience with version control systems, particularly Git. Familiarity with software development lifecycle (SDLC) and Agile methodologies (e.g., Scrum).

Business Area Cloud Software and Services (BCSS) was created to capitalize on the opportunity of the convergence of cloud and services. Our customers are looking to deploy 5G. Our aim is to enable our customers to accelerate the optimization and automation of increasingly complex networks, by transforming to cloud native software and services. This, in turn, will enable them to provide more competitive services, at a faster pace. Business Area Cloud Software and Services (BCSS) combines extensive capabilities in Research Development, services, software, lifecycle management and Artificial Intelligence to create a competitive position and secure the success of our customers. Business Area Cloud Software and Services (BCSS) consists of around 34,000 employees that are operating in many countries supporting our global customers across 180 geographies. What you will do Strongly partner with your business leader and competence driver to build the strategic learning plan for upskill/reskill to fulfill business strategy aligned with OKRs. Partner with your stakeholders to drive a learning culture within the unit. Roll out global programs within your unit and monitor progress and feedback. Understand competence gaps and be active in the curation, design, development of content and assessments. Implement scalable, cost optimized learning solutions. Collaborate with external training partners, Learning Services team, and internal SMEs to roll out learning solutions. You will bring. 5-10 yrs years of overall work experience with demonstrable track record in Learning field. Education: Bachelor s degree in a Business/Technology field. A degree/qualification in HR/learning related field is desirable. Experience and a strong interest in the field of LD is required. Ability to conceptualize a new initiative/change and drive the needed to completion.

Develop, program automation systems. Keep updated with the latest developments in automation technology to improve productivity and achieve cost savings across operations. Diagnose and repair bugs within the production code. Contribute to the creation of high level/low level design (HLD/LLD) specifications and other relevant documentation. Coordinate requirements gathering and sign-offs, ensuring use cases accurately portray business needs. Participate in all project phases, contribute to project planning and provide automation implementation leadership. The skills you bring: Core java, logical expression, coding, containers, threading, data structure, data algorithm, core java, oops concept, design principle Familiarity with RESTful APIs and microservices architecture. Coding related to Java and design principle are mandatory. Years of Exp: Min 5 Yrs into backend development and 2 years into designing. Key Qualifications: Education: Bachelor s degree or higher in ECE, IT, CS or MCA.

This role exists to ensure a streamlined, efficient recruitment operations process, supporting Ericsson s Talent Acquisition function The position is crucial for managing, Req Dispatch, Interview Scheduling, Offer and Contract management, Reference check, background verifications (BGV/Vetting), pre-onboarding/onboarding, Employee registration and reporting This role underpins the recruitment teams activities, creating a seamless experience for both candidates and hiring managers The ideal candidate will coordinate and execute operational activities, ensuring compliance, data accuracy, and timely support across various recruitment phases This position requires a foundational understanding of the recruitment operations process, basic communication and coordination skills, and an ability to handle multiple tasks effectively What you will do: Operational Coordination Process Management Efficiently manage end-to-end processes within the assigned field (e.g., BGV, Offer Desk, Interview Scheduling). Ensure all tasks are completed accurately with in SLAs, adhering to the standardized process guidelines. Proactively identify process improvements and collaborate with the team to enhance operational efficiency. Stakeholder Communication Collaboration Build and maintain effective communication with cross-functional teams (People team, TA, Legal, Hiring Managers). Serve as a liaison for assigned operational processes, keeping stakeholders informed and aligned. Ensure timely updates and follow-ups to manage expectations and streamline recruitment operations. Data Management Reporting Accurately record, manage, and update all relevant data in the applicant tracking system (ATS) and other platforms. Ensure data integrity, compliance, and readiness for analysis to inform decision-making. Compliance and Risk Mitigation Adhere to internal policies, employment laws, and GDPR across all operational activities. Maintain strict confidentiality of sensitive candidate information and follow ethical standards. Collaborate with Legal and HR teams to address compliance requirements and mitigate potential risks. Candidate Stakeholder Experience Deliver a smooth, positive experience for candidates and internal stakeholders through each operational touchpoint. Address candidate or stakeholder queries promptly, offering guidance and support to enhance satisfaction. Act as a brand ambassador by exemplifying Ericsson s values in all communications. Ongoing Learning Improvement Stay updated on trends, tools, and technologies within recruitment operations to drive innovation. Participate in training and knowledge-sharing sessions to continuously improve expertise. Contribute to a culture of growth and adaptability by sharing new insights with the team. The skills you bring: M nimum relevant bachelor s degree is considered an advantage but is not required. Experience working as a recruiter either in an in-house, agency or RPO environment

Support Trouble Tickets, using support tools and following global support processes based on WLA and relevant SLA. Hands on IC and KPI troubleshooting skills with GSM, WCDMA, LTE and NR technologies on eNodeB/gNodeB/BSC/RNC nodes. Identify root cause and compose suitable remedies and solutions to the problems. Understand HLD, LLD, etc. NPI troubleshooting skills with FNI and Lab testing exposure will be an added advantage. Support SI (System Integrator), configuration/integration work, system test or acceptance test, upgrade or capacity expansion activities, as well as vital troubleshooting. Provide 24/7 support if assigned. Work with Customer Support, PDU teams when required. 24 x 7 hotline support (occasional). Creative problem-solving and excellent troubleshooting / debugging skills Be responsible self-competence development, driving competence for the team Build a productive work environment for individuals and own organization Understand Ericsson business processes related to trouble ticket/support functions. Able to manage team and responsible for delivery. Flexible and able to work in shifts. Independent and accountable for business delivery, TT support, tools support and project support. The skills you bring: BE/B.Tech of relevant practice Domain experience: Deep understanding of Trouble ticket support model Customer handling and coordination skills Excellent Social and communication skills Financial acumen and skills Formulating strategies and concepts

The Automation Engineer supplies, to create a customer s solution, in all phases of the software development lifecycle, towards properly engineered information systems, containing software as the major component, to meet agreed business requirements. The Automation Engineer is responsible for ensuring that the delivered software components provide the vital functionality and perform in accordance to the overall requirements and to the customer s expectation! What you will do : Develop, program automation systems. Keep updated with the latest developments in automation technology to improve productivity and achieve cost savings across operations. Diagnose and repair bugs within the production code. Contribute to the creation of high level/low level design (HLD/LLD) specifications and other relevant documentation. Coordinate requirements gathering and sign-offs, ensuring use cases accurately portray business needs. Participate in all project phases, contribute to project planning and provide automation implementation leadership. The skills you bring: Core java, logical expression, coding, containers, threading, data structure, data algorithm, core java, oops concept, design principle Familiarity with RESTful APIs and microservices architecture. Coding related to Java and design principle are mandatory. Years of Exp: Min 4 Yrs into backend development and 2 years into designing. Key Qualifications: Education: Bachelor s degree or higher in ECE, IT, CS or MCA.

Customer face role: Acting as a Solution Integrator consultant as our customers Single Point of Contact (SPOC). Perform Installations, deploy on On-Premises and other Hyperscale s environments, troubleshoot and handle Customer Service Requests. Log and track customer-reported tickets. Rarely support customer s products in on-call rotation based on work instructions. Collaborating closely with the developers and customer project managers to improve the process efficiency and the performance of software and system landscapes. The skills you bring: Agile mindset and ability to work in an agile development team. Customer-oriented approach, translating their need to the development team. Proven track record working with customers globally and geographically distributed teams. Experience in Security Domain and industry standards in Telecom Networks/IoT/ICT Security Basic knowledge in working with Linux distribution (Ubuntu, SLES etc.) and Cloud Native core design principles (Docker containers, microservices, Kubernetes platform) Experience to work with scripting (nice to know Python, Shell, Ansible) Knowledge about Linux KVM virtualization and managing virtual machines. Debugging and troubleshooting experience. Self-organizing working alone, independently. Support tickets handling. Available to work 24/7, means in different time zones. PKI knowledge (Public Key Infrastructure ) Certificate authority hierarchy exp. Experience in OCP 4. (RedHat Container Platform) and VMWare Tanzu, etc. Experience to work in the Security Domain and industry standards in Telecom. Networks/IoT/ICT Security Basic understanding using REST API. Basic knowledge about helm and helm-based deployment. BSc/MSc degree in IT or related field/degree or equivalent practical experience Willingness to travel