798 Kpi Monitoring Jobs - Page 15

Designation: Manager - Quality and QMS. Qualifications: B.E. / B. Tech in Mechanical or Automobile or Production engineering from a recognized university or institution. With or without any post-graduation. Experience: 8-10 years in a reputed auto ancillary industry with at least 5 years as an Management Representative. Package: 6 to 8 Lakhs per annum. Job Requirements: A. Extensive Experience in Writing Procedures, Making Flow Charts etc. B. Expert in usage of MS Office functions like Excel, Word and PPT. C. Command on English and National / Local language. (Spoken + Written) D. Meticulous Planner as well as drive to execute as planned. E. Team player, Motivator, Problem Solving and Mediati...

As a Retention Marketing Specialist at our company, you will play a crucial role in developing and implementing retention marketing strategies to enhance customer retention and reduce churn. Your key responsibilities will include: - Developing and implementing retention marketing strategies across various channels such as email, push notifications, SMS, and in-app messaging. - Analyzing customer behavior, segmenting audiences, and creating personalized campaigns to improve repeat purchase rates and reduce churn. - Collaborating with the tech team to leverage automation tools, CRM, and analytics platforms for campaign optimization. - Monitoring KPIs including customer retention rate, repeat p...

Job Title: Operations Manager BPO Company: Globiva Location: Gurgaon, Haryana Experience: 25 Years as a Operation Manager Industry: BPO Company Overview: Globiva is a leading provider of Business Process Management services, delivering best-in-class customer experiences for global clients across industries. We pride ourselves on innovation, operational excellence, and a strong commitment to quality. --- Job Description: We are seeking a dynamic and experienced Operations Manager to lead and manage our BPO operations team in Gurgaon. The ideal candidate will be responsible for ensuring efficient day-to-day operations, meeting client SLAs, enhancing productivity, and driving team performance i...

About the Role : We are looking for a passionate and result-driven Sales Trainer from the BPO industry who can design, deliver, and evaluate training programs that sharpen sales skills, enhance communication, and drive performance excellence. The right candidate will have strong exposure to BPO sales processes, outbound/inbound campaigns, and a proven track record of improving team effectiveness through impactful training. What We Are Looking For Experience: 3-6 years in the BPO industry, with at least 2 years in a sales training role. Strong knowledge of BPO sales cycles (domestic/international), customer handling, and objection management. Hands-on experience in classroom training, floor c...

Requirements : Exp.in BFSI Process Voice Process Mandate. (Banking, Financial Services, Insurance) Must be aware of shrinkage, attrition, AHT, NPS, CSAT , 7QC Tools,BQM Must have 1 year exp in the same role & 4 -9 years total HR Deeksha 7697428237 Required Candidate profile Must have 1 years+ on paper experience in Same Designation Mandate. 4 -9 Years of Overall exp in BPO. Graduation is mandate . Need excellent communication in English Should have handled a team of 15+

Experience: 10+ Years Job Summary & Responsibilities : SAP HCM Time management, NPO Payroll, NPO Benefits Extensive expertise of custom/standard PCRs, SCHEMAS Expertise in NPO specific tables and their maintenance Experience in Solution design and development of customized solutions with help of ABAP HR Knowledge in Workday and the integrations to SAP would be beneficial Extensive knowledge on UNEVE function and the Entitlement Ids their maintenance/modification and creating custom entitlement IDs and the wage type mapping. Generate Payroll Calendars. Maintenance of Holiday Calendars and Generation of Work schedule rules Excellent customer handling skills. Ability to Manage Multiple accounts

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root caus...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

About The Role This role involves the development and application of engineering practice and knowledge in the following technologiesStandards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. Primary Skills Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and suppor...

About The Role Handle the supplier assignment requests from customerRetrieve e-Quotes for the sites in the required templateRetrieve attachments for other supporting documents & create a ZIP fileUpload the e-quote & submit in the toolEnsure the specific line items of the MSC drivers for e-quote revisionAnalyse the input template & identify the sites without e-quotesFollow-up on missing e-quotes with respective stakeholdersDaily update & reporting

Overview: The Talent Success Team ensures all work requests - initiated through Professional Service, Solution Service, or Management Service - are delivered efficiently, meeting both internal KPIs and client expectations. The team collaborates with all technical and functional professionals across ZARTHI, providing project tracking, resource alignment, and delivery assurance. Key Responsibilities: Project & Delivery Oversight: Track all work items raised in ZARTHIs systems, from intake to completion, ensuring deadlines and delivery KPIs are consistently met. Cross-Team Collaboration: Liaise closely with professionals from Product, Engineering, DevOps, Data, and other practices to coordinate...

Job Description: STARTEK is looking for Apprentice - Operations to join our dynamic team and embark on a rewarding career journey. Key Responsibilities: Develop and implement operational strategies, policies, and procedures to optimize efficiency and productivity across all areas of operation. Oversee daily operations, including inventory management, supply chain logistics, production scheduling, and quality control, to meet production targets and customer demand. Monitor key performance indicators (KPIs) and operational metrics to track performance, identify areas for improvement, and implement corrective actions as needed. Lead and motivate a team of operations staff, including supervisors...

Role & responsibilities Thorough understanding of Operations Metric, People Practices score calculation, parameters, ratings, Attrition . Customer service oriented. Should have prior knowledge of customer care processes and techniques. Preferred candidate profile : Minimum 5 years of work experience in a voice program. Should have worked in Internal/premium contact background 1. Minimum 2 years of experience as a Team leader in Voice program. 2. Proficient in MS Office Excel, Word and PowerPoint and possess knowledge of Greenbelt, Lean, Scheduling etc. 3.Candidate should be Graduate

Manage a team of 10-12 members to achieve sales targets and improve customer satisfaction. Conduct daily briefings, provide coaching, and mentorship to team members. Identify areas for improvement and implement strategies to reduce shrinkage and attrition rates. Monitor KPIs such as AHT, CSAT, KRA, and KPIs to measure performance metrics. Ensure timely completion of tasks and projects assigned by management. Desired Candidate Profile 4-5 years of experience in BPO industry with expertise in Attrition Control, Shrinkage Control, Sales Performance Management. Strong understanding of KPIs like AHT, CSAT, KRA, etc. . Excellent communication skills with ability to lead teams effectively. Ability ...

Hiring Loan Sales Team Leader with 2–4 yrs exp. Lead & motivate team, drive loan sales, achieve targets & ensure productivity. Freshers not eligible. Required Candidate profile Experienced Loan Sales professional (2–4 yrs) with strong leadership, target achievement, and team management skills. Freshers not eligible.

Seasoned Sales Ops Head with BPO/EdTech experience. Drive revenue, streamline processes, lead large teams. Only experienced candidates may apply. Required Candidate profile Proven Sales Ops leader with BPO/EdTech expertise, strong team management, process excellence & revenue growth track record. Freshers not eligible.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Overview: You will lead the Data and System Governance organization for GCS, overseeing governance of all Systems used to support business activities within GCS and TRD (SAP only). In partnership with Dev IT, you will coordinate system improvement initiatives, monitor performances through KPIs, and maintain a high-performing support model for Business by aligning with stakeholders for issue resolution. Key Responsibilities: - Develop and execute data governance strategy for Clinical supply chain - Create a governance framework and improve data stewardship processes - Manage dedicated resources and optimize planning - Lead data and digital transformation initiatives to make GCS a data-dr...

As a Program Manager for Strategic Transformation Initiatives, you will be an integral part of the Transformation Office, responsible for leading high-impact, cross-functional programs aligned with the priorities of the CTO and CEO. Your role will involve driving initiatives that span multiple teams and domains to ensure seamless execution, stakeholder alignment, and measurable business outcomes. Your key responsibilities will include: - Leading strategic programs that directly support core business strategies and transformation goals by translating executive priorities into actionable plans with clear milestones and success metrics. - Coordinating across engineering, product, design, and bu...

As a Process Assurance Engineer, your primary responsibility will be to design, optimize, and manage product design and development processes in alignment with international standards. Your focus should be on enhancing efficiency, quality, and safety by analyzing workflows, identifying bottlenecks, and implementing data-driven solutions. Key Responsibilities: - Design, develop, and optimize organizational processes to improve efficiency, quality, and safety. - Analyze existing QMS processes, conduct process studies and simulations, and develop process control systems to enhance performance. - Analyze workflows across departments, review KPI monitoring systems, and create analytical processes...

Job Title: Senior Executive - SC Finance Analyst Location: Bangalore About Unilever Be part of the world's most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow and we believe in business as a force for good. Unleash your curiosity, challenge ideas, and disrupt processes use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more...

As a Process Assurance Engineer, your role involves designing, optimizing, and managing product design and development processes to meet international standards. Your main focus is to enhance efficiency, quality, and safety by analyzing workflows, identifying bottlenecks, and implementing data-driven solutions. Key Responsibilities: - Utilize over 8 years of experience in full product development life cycle projects, including involvement in at least two full life cycle product development and certification processes. - Demonstrate quick learning abilities, strong analytical skills, and problem-solving capabilities. - Apply knowledge of process assurance principles and practices, along with ...

As an experienced and results-driven Digital Marketing Expert, you will be joining a growing team with hands-on experience in Meta (Facebook/Instagram) Ads and Google Ads. You should possess a strong understanding of digital marketing strategies, campaign optimization, and performance tracking. Additionally, skills in video/poster creation for marketing campaigns will be considered an added advantage. Your key responsibilities will include: - Planning, executing, and managing paid advertising campaigns on Meta (Facebook & Instagram) and Google Ads (Search, Display, YouTube) platforms. - Analyzing and optimizing ad performance to maximize ROI and conversion. - Conducting keyword research, aud...

Call/whats app 9945807247 Min 3 yrs of experience either as Supervisor/TL (International sales process -US) Should have knowledge of Shrinkage, Attrition, SLA, KRAs, KPIs Good experience in handling the team of sales agents Need Immediate joiner

Hiring Loan Sales Team Leader (2–4 yrs exp, no freshers). Lead & motivate sales team, drive loan sales, manage targets, ensure high productivity, and achieve business goals. Required Candidate profile Graduate with 2–4 yrs in loan sales, proven team leadership, target-driven, strong communication & negotiation skills. Freshers not eligible.