Key Accounts Manager

Key Responsibilities:

1. Client Relationship Management

• Serve as the primary point of contact for key clients.
• Build strong, long-term customer relationships.
• Understand client needs, business goals, and challenges to provide tailored solutions.
• Ensure timely and successful delivery of products/services according to client expectations.

2. Sales & Revenue Growth

• Identify opportunities to grow accounts through upselling, cross-selling, and new product introduction.
• Achieve sales targets, revenue goals, and profitability KPIs.
• Prepare and deliver sales presentations, proposals, and value-based pitches.
• Monitor account performance and forecast revenue.

3. Strategic Account Planning

• Develop and implement account management strategies for assigned key accounts.
• Conduct market and competitor analysis to identify trends and new business opportunities.
• Coordinate with internal teams (marketing, operations, finance, product) to align strategies and meet client requirements.

4. Marketing & Brand Support

• Collaborate with the marketing team on campaigns, events, and promotional activities targeted at key clients.
• Gather customer insights to support product development and marketing strategy.
• Represent the company at trade events, exhibitions, and client meetings.

5. Reporting & Documentation

• Maintain accurate account records, sales reports, and CRM data.
• Prepare business reviews, performance reports, and customer feedback summaries.
• Track metrics related to customer satisfaction, engagement, and retention.

Required Skills & Qualifications:

• Bachelor’s degree in Business Administration, Marketing, Sales, or related field.
• Proven experience (2–7 years) in Key Account Management, Sales, or Business Development.
• Strong communication, negotiation, and interpersonal skills.
• Ability to analyze data, prepare reports, and create strategic plans.
• Proficiency in CRM tools, MS Office, and sales pipeline management.
• Customer-focused mindset with strong problem-solving abilities.

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹60,000.00 per month

Benefits:

• Food provided
• Provident Fund

Work Location: In person