Key Accounts Manager

Buzzworks Business Services

7 - 12 years

7 - 15 Lacs

hyderabad bengaluru

Posted:7 hours ago| Platform:

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Skills Required

contract hiring contract staffing client account management staff augmentation key client management account mining key account management account management revenue generation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

. Client Relationship Management

Serve as the primary point of contact for assigned client accounts.
Build and maintain long-term, trust-based relationships with TA teams and hiring managers.
Understand clients hiring needs, business culture, and market positioning.
Conduct regular client meetings/reviews to assess satisfaction and identify new opportunities.

Requirement Management & Coordination

Gather detailed job briefs from clients and ensure clarity in requirement specifications.
Coordinate with the recruitment team for timely allocation and fulfillment of positions.
Monitor the progress of open requisitions and ensure SLA adherence.
Provide feedback loops between clients and recruiters to improve submission quality.

Key KPIs / Metrics

Experience in handling clients like Capgemini or TCS is must
Client retention rate.
Revenue growth from assigned accounts.
SLA/TAT compliance.
Fill rate for client requirements.
Client satisfaction score

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