Key Account Manager - B2B

Travocorp is a tech-enabled corporate travel management platform focused on providing custom travel solutions to corporates.

We’re one stop solution for admin teams - Review bookings, manage expenses and all trip activity in one place at Travocorp portal providing travel managers full visibility into spend, savings, compliance, and traveler safety.

Responsibilities

• Manage daily bookings of assigned corporate client - Hotel, flight, cab or other bookings. Understand their needs, preferences, and challenges to provide tailored solutions and excellent service.
• Drive revenue growth by identifying opportunities for upselling, cross-selling, and introducing new products or services to key accounts. Develop strategies to maximize revenue from existing clients. Develop account plans outlining goals, strategies, and action steps to achieve targets and objectives for each key account
• Negotiate contracts, pricing, and terms with key clients to ensure mutually beneficial agreements. Resolve any conflicts or issues that may arise during negotiations or throughout the partnership
• Analyze data related to key accounts, market trends, competitor activities, and customer feedback to identify opportunities and make informed decisions. Use data insights to drive business strategies and initiatives.
• Collaborate with internal teams such as sales, marketing, product development, and customer support to align strategies, address client needs, and deliver exceptional service.
• Effectively communicate with key stakeholders both internally and externally.
• Identify and resolve issues or challenges impacting key accounts promptly. Act as a primary point of contact for escalations and work to find solutions that meet client expectations.

Qualifications

• Excellent interpersonal, presentation and communication skills.
• 1+ years of experience in corporate/B2B account management role, travel industry experience preferred
• Comfortable working hands-on in a fast-paced environment. Self- starter, street smart.

Note:

• Candidate will get prior training of all portals used in travel industry and we also provide paid trainings to all employees.
• Laptop, official sim will be provided by company
• 4 days working from office and 2 day work from home.