Key Account Manager

Job Title: Key Account Manager – Logistics & Transport

Location: Sector 66, Gurgaon
Employment Type: Full-time

About Us

At Arcos, we’re more than just a logistics provider — we’re a trusted partner in simplifying transport and supply chain needs for some of the most dynamic businesses. With a strong commitment to efficiency, innovation, and reliability, we’re expanding our team with a Key Account Manager who can take charge of client relationships and drive impactful growth.

The Role

As a Key Account Manager, you’ll be the face of our logistics & transport division for key clients. This role is about much more than maintaining accounts — it’s about building long-term partnerships, anticipating client needs, and delivering solutions that set us apart in a competitive market.

What You’ll Do

• Act as the primary contact for key clients, ensuring smooth communication and service delivery.
• Develop and grow relationships, turning clients into long-term partners.
• Identify opportunities for upselling and cross-selling across logistics & transport services.
• Coordinate with operations and fleet teams to ensure timely and reliable execution.
• Monitor KPIs, prepare account performance reports, and present insights to clients and management.
• Resolve escalations and challenges swiftly, ensuring a high level of customer satisfaction.
• Negotiate contracts and pricing to deliver win-win outcomes.
• Keep a close eye on market trends and competitor movements to stay ahead.

What We’re Looking For

• Graduate/Postgraduate in Business, Supply Chain, Logistics, or related field.
• 3–7 years of experience in Key Account Management within logistics, transport, or supply chain.
• Strong understanding of transport operations and client servicing.
• Excellent communication, negotiation, and relationship-building skills.
• Data-driven mindset with the ability to convert insights into strategies.
• Proficiency with MS Office, CRM, and reporting tools.

Why Join Us?

• Competitive salary plus performance-linked incentives.
• Work directly with leading enterprises and brands.
• A collaborative, growth-focused culture where your ideas matter.
• First-hand exposure to large-scale logistics and transport operations.

Job Type: Full-time

Pay: ₹30,000.00 - ₹60,000.00 per month

Ability to commute/relocate:

• Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Logistics: 2 years (Required)

Work Location: In person

Expected Start Date: 01/09/2025