89467 Jobs in Hyderabad - Page 22

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer

SUMMARY Job Title: Water Pump Repair and Winding Worker We are seeking a skilled water pump repair and winding worker with a strong background in repair and winding. The ideal candidate will have general and excellent experience in these areas. This position is open to individuals of Indian, Kenyan, or Ghanaian nationality, and a basic understanding of English is preferred. Requirements Proven experience in water pump repair and winding General and excellent expertise in repair and winding Nationality of India, Kenya, or Ghana Basic English language skills Benefits Salary: 130 OMR Working hours - 10 hours Friday off Housing is available.

Teach students aged 5-50 using PlanetSpark content.Any Graduate/PG can apply.Min.1 yr exp.Online English teacher.English teacher freelancer.Work from home English teacher.Part time English teacher.Remote jobs English Teacher.Tutor

Job description: The Accountant is responsible for overseeing financial operations, maintaining accurate records, and generating reports using Kerridge K8 or Kerridge Navigator ERP systems. This role leverages the systems integrated financial modules to manage general ledger activities, ensure compliance, and support business decision-making within a dynamic operational environment. Role & Responsibilities: *General Ledger Oversight: Record and manage financial transactions (e.g., revenue, expenses, assets, liabilities) in K8 or Navigator, ensuring accurate ledger entries and proper nominal code allocation. *Account Reconciliation: Perform reconciliations of bank accounts, supplier statements, and inter-company transactions using K8 or Navigators reconciliation tools to maintain financial accuracy. *Financial Reporting: Prepare financial statements (e.g., profit and loss, balance sheets) and operational reports using K8s reporting suite or Navigators equivalent, providing insights for management. *Month-End and Year-End Close: Execute closing procedures in K8 or Navigator, including accruals, prepayments, and depreciation, ensuring timely and accurate financial period closures. *Budgeting and Cost Analysis: Input budget data into K8 or Navigator, monitor variances, and analyze costs tied to stock, sales, or distribution activities within the system. *Compliance and Audit Support: Ensure adherence to accounting standards (e.g., GAAP), tax regulations, and Kerridge-configured workflows, maintaining audit-ready records in the ERP. *System Utilization: Leverage K8 or Navigator features (e.g., multi-currency support, job costing) to manage financial data specific to the companys industry, such as distribution or manufacturing. *Process Improvement: Identify opportunities to enhance accounting workflows within K8 or Navigator, collaborating with system administrators to optimize configurations or resolve issues. *Stakeholder Collaboration: Provide financial data and analysis from the ERP to department managers, supporting operational decisions tied to inventory, sales, or procurement. Preferred candidate profile : - Proficiency in K8s financial reporting and reconciliation features or Navigators equivalent functionality. - Experience with month-end/year-end processes in an ERP-driven environment. - Familiarity with Kerridge-specific features like multi-branch accounting or stock-linked financials (common in distribution/manufacturing). - Ability to maintain confidentiality with sensitive financial data.

Role & responsibilities To perform manufacturing operations smoothly for the supply of bulk and small media as per market requirement Preparation and maintenance of Master & working cell banks, Virus banks for different antigens Knowledge of planning and executing the scale-up of fermentation processes Handling of different capacities of fermenters from small scale to pilot scale. Involved in microbial upstream and primary downstream processes. Responsible for smooth operation of all downstream equipment and monitoring of downstream process including filtration, purification and final filtration. Coordinating with internal and external departments like QC, QA, and engineering. Prepare the daily activity report and do the online documentation Preferred candidate profile • 4 to 10 years of experience in biologicals bio process area. Should have experience in handling various bioreactors adherent and suspension cell cultures, cell passaging. Exposure to regulatory audits.

Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally No Performance Parameter Measure 1 Understanding the test requirements and test case design of the productEnsure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros 2 Execute test cases and reportingTesting efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score Mandatory Skills: Functional Testing.

Min 4 yrs experience in ICE cream plant in Quality, for cv whtasapp 9216321822

ETL testers with Automation Testing experience in DBT and snowflake. DBT, experience in Talend and snowflake.

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer

We are looking at 4 plus years experienced .Net and angular Developer having experience in live project implementation in two or more projects. Immediate joiner, Hyd based with certification advantageous.

MNC Hiring Webchat & International Voice Process Client Partnered with Campusmarg Location: Hyderabad Work Mode: Work from Office Openings for Freshers & Experienced Candidates 1 Webchat Customer Support Non-Voice Process Job Role: Webchat Support Executive Eligibility: Graduates or Undergraduates Any pass-out year or candidates with awaiting results can apply Excellent English communication skills (written & verbal) Typing speed: 30+ WPM with 90%+ accuracy Flexible with rotational shifts (including night shifts) Job Highlights: 5 Days Working (2 days rotational off) 2-Way Cab Facility Interview Rounds: HR Versant Managerial Salary Package: Freshers: 2.4 LPA Experienced: Up to 3.4 LPA 2 International Voice Process Customer Support Job Role: International Voice Support Executive Eligibility: Graduates or Undergraduates Any pass-out year or candidates awaiting results Excellent verbal communication in English Freshers and experienced candidates are welcome Willing to work in night/rotational shifts Job Highlights: Handling inbound/outbound international customer calls 5 Days Working (rotational offs) 2-Way Cab Facility Interview Rounds: HR Versant Ops/Manager Salary Package: Freshers: Up to 3.5 LPA Experienced: Up to 5.0 LPA Walk-in Interview Location: Campusmarg, 405, 4th Floor, Aditya Trade Center, Ameerpet, Hyderabad Walk-in Timings: Monday to Saturday | 10:00 AM – 3:00 PM Bring Updated Resume & Valid ID Proof Reference Dilleshrao – Founder & CEO Campusmarg – Your Career Starts Here

Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1.Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture Tracks industry and application trends and relates these to planning current and future IT needs Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture Identifies implementation risks and potential impacts 2.Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensures architecture principles and standards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc 4.Team Management Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Office 365 - SharePoint Online.

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer

Role: SAP SD Consultant (Contract Management & Sales Order) Duration: FTE Location: Chennai (Hybrid) Job Description Client is looking for a SAP SD Resource, who is required to work at Chennai location Skills & Experiences required: 7 to 10 years of experience in ECC or S/4 or combined. Experience in working with SD contract management processes (Master data, validity, pricing, Billing Plans, and Invoicing) Business Partners processing experiences. Some exposure to Sales Order processes (order, delivery, and invoicing). SD or S/4 Certification is preferred. SAP SD RevRec or RAR experiences (preferred)

Role & responsibilities Identify and approach new customers to generate sales. Maintain relationships with existing clients to ensure repeat business. Understand customer needs and offer suitable products. Prepare and send quotations, follow up on orders and payments. Coordinate with the logistics and accounts team for timely delivery and billing. Achieve monthly and quarterly sales targets. Maintain records of inquiries, orders, and customer interactions. Attend trade shows, exhibitions, or client meetings if needed. Prepare sales reports and update management regularly.

Looking for eligibility and benefit verification / Authorization Company - Ascent Business Solution (Hyderabad) Experience - 1+ years salary - as per company immediate joiner Contact number - 8956069774

We are seeking an experienced professional who can take ownership of the customers S/4HANA Landscape, SAP Analytics Cloud (SAC), CPI, and related services. The candidate should be capable of coordinating effectively with all stakeholders and planning activities meticulously, as the customer’s system is currently hosted on SAP HEC and will soon migrate to RISE. Key expectations: Strong experience in Upgrades and Migrations (though hands-on execution is not required). Ability to responsibly manage and coordinate between teams for seamless operations, where proper communication is a must. Proactive planning and problem-solving skills for system-related activities. Please ensure candidates meet these criteria to align with the role’s demands. Let me know if further details are needed. Understanding of HEC and RISE operations, little it of Infra side is required. Let me know in case of any queries

includingconceptualise Job Title: DOP / Cinematographer Experience: 03 years Key Responsibilities: Handle both videography and photography assignments with proficiency and creativity. Collaborate with the creative team to conceptualize and execute visually engaging content in line with the brands identity. Operate various camera equipment and understand lighting setups to deliver high-quality visuals. Capture content for a wide range of platforms, including social media, websites, and promotional campaigns. Requirements: 03 years of hands-on experience in camera handling for professional shoots. Strong understanding of camera operations, composition, and visual storytelling. Innovative thinker with a keen eye for detail and aesthetics. Familiarity with different lenses, lighting equipment, and shooting formats.

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Finacle customization version 7

Job Summary: We are seeking an experienced SAP EWM Technical Consultant with strong expertise in 3PL integration to support and implement end-to-end solutions in warehouse management. The ideal candidate will play a key role in designing, developing, and maintaining interfaces and custom developments for seamless communication between SAP EWM and third-party logistics providers. Key Responsibilities: Develop and support custom solutions in SAP EWM (Extended Warehouse Management). Design and implement interfaces with 3PL providers using IDocs, RFCs, Web Services, or middleware like PI/PO, CPI. Collaborate with functional and business teams to understand warehouse process flows and translate them into technical solutions. Configure and enhance EWM technical components including RF screens, PPF, and warehouse monitor. Perform code reviews, troubleshoot performance issues, and ensure best development practices. Create and maintain technical documentation (FS, TS, etc.). Support system integration testing (SIT), user acceptance testing (UAT), and go-live/post-go-live activities. Work closely with 3PL teams to handle issue resolution and process improvements. Key Skills and Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. Minimum 5 years of SAP development experience with 2+ years in SAP EWM technical roles. Proven experience in 3PL integration projects – hands-on with IDoc/ALE, XML, SOAP, REST APIs, or middleware (SAP PI/PO, CPI). Strong understanding of EWM objects, structures, and enhancement techniques (BADIs, User Exits, Enhancements). Familiar with RF framework, PPF actions, and Warehouse Monitor Enhancements. Knowledge of inbound/outbound processes, putaway, picking, staging, and loading. Experience with S/4HANA EWM (embedded or decentralized) is a plus. Strong problem-solving skills, team player, and able to work independently. Excellent communication and documentation skills.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Billing, Metering etc.

Role & responsibilities Hiring for Team Manager for International Banking process Min 2 years experience in Team Management Experience in stake holder management Responsible for maintaining SLA and daily performance Responsible for mentoring agents and improving key metrics Preparing QBRs and MBRs for management review Experience in maintaining process Shrinkage and attrition Preferred candidate profile Experience in International process , preferred from banking domain Comfortable working in night shifts Excellent verbal and written communication skills

Roles and Responsibilities : Design, develop, test, and maintain high-quality frontend applications using ReactJS. Collaborate with cross-functional teams to identify requirements and implement solutions that meet business needs. Troubleshoot issues and debug code to ensure optimal performance of the application. Stay up-to-date with industry trends and best practices in web development. Job Requirements : 10-20 years of experience in software development with a focus on frontend technologies like ReactJS. Strong understanding of Redux for managing state management in complex applications. Proficiency in writing clean, modularized code that adheres to coding standards (e.g., ES6+). Experience working with REST APIs from the client-side.

Experience in Auto CAD, Good Experience in Drafting, Required exposure in Oil & Gas. Experience in Equipment Foundations, RCC Buildings, UG Structures & Site grading drawings. 2D Drafting experience is a plus.

Senior Seeburger Developer with 5+ years in B2B/EDI integrations. Lead BIS development, mapping, scripting (Groovy, XSLT), and ERP integration (SAP, Oracle). Expertise in AS2, SFTP, JSON, XML, X12/EDIFACT. Mentor teams, troubleshoot issues.