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5.0 - 10.0 years
6 - 15 Lacs
chennai
Work from Office
!!!!!!!!!!!!!! WE ARE HIRING !!!!!!!!!!!!!!!!!! Key Responsibilities Perform end-to-end testing of MS Dynamics CRM modules , ensuring functionality meets business requirements. Test Card Management Systems (CMS) including issuing, acquiring, EMV, and payment processing workflows. Prepare and execute test cases, test scripts, and test data based on functional specifications. Conduct functional, integration, system, and regression testing for CRM and card payment platforms. Validate API integrations between CRM and external payment/card systems. Identify, document, and track defects in defect management tools (e.g., JIRA, Azure DevOps). Collaborate with business analysts, developers, and other QA team members to ensure quality deliverables. Perform UAT support and defect triage during release cycles. Required Skills Strong experience in CRM Testing with MS Dynamics CRM / Dynamics 365 . Good understanding of Card Management Systems (credit/debit card issuance, processing, EMV, card lifecycle). Hands-on experience in BFSI / Payment domain testing . Knowledge of functional, integration, and regression testing methodologies. Experience in API testing (Postman, SoapUI). Strong skills in test case creation and execution . Defect management using JIRA / Azure DevOps . Excellent communication and analytical skills.
Posted 10 hours ago
4.0 - 7.0 years
25 - 30 Lacs
chennai
Work from Office
Overview: We are seeking a talented and driven Full Stack Developer proficient in React.js, React Native, and database management to join our dynamic development team. As a Full Stack Developer, you will be responsible for building high-quality web and mobile applications, working with databases, and collaborating with project managers to ensure successful project delivery. Key Responsibilities: 1. React.js Development: o Design and develop front-end applications using React.js. o Implement responsive UI/UX designs based on wireframes and mockups. o Integrate APIs and manage client-side state using React hooks and Redux (if required). o Perform unit and integration testing to ensure code quality and performance. 2. React Native Development: o Build and deploy mobile applications using React Native for both iOS and Android platforms. o Integrate mobile app features such as push notifications, camera access, geolocation, etc. o Optimize app performance and handle app lifecycle management. 3. Database Management: o Design, implement, and maintain relational and NoSQL databases (e.g., PostgreSQL, MySQL, MongoDB). o Write efficient queries, optimize database performance, and ensure data integrity. o Manage database migrations and back-end integrations to ensure smooth data flow between the front end and back end. 4. Back-End Development: o Collaborate in the development of back-end services, APIs, and microservices. o Implement RESTful and/or GraphQL APIs to support both front-end and mobile applications. o Work with server-side technologies such as Node.js, Express, or other relevant back-end frameworks. 5. Project Management & Collaboration: o Collaborate with cross-functional teams (designers, project managers, QA engineers) to ensure the development process is smooth and projects are delivered on time. o Participate in sprint planning, code reviews, and daily stand-ups in an Agile environment. o Assist in the estimation and prioritization of project tasks, deliverables, and milestones. o Provide clear technical documentation for the code and processes. o Communicate effectively with stakeholders to understand requirements and provide regular project updates. 6. Testing & Debugging: o Develop and execute automated tests for both front-end and back-end components. o Identify, troubleshoot, and resolve issues and bugs reported by QA teams or users. 7. Continuous Improvement: o Stay up to date with the latest development trends and technologies (React.js, React Native, databases). o Suggest improvements for optimizing code, application performance, and user experience. Required Skills & Qualifications: Experience: 3-5 years of experience in full-stack development, specifically with React.js and React Native. Frontend Skills: Strong proficiency in HTML, CSS, JavaScript, and React.js (including React Hooks, Context API, Redux). Backend Skills: Experience with Node.js, Express.js, and/or other relevant backend technologies. Mobile Development: Hands-on experience building mobile applications using React Native. Database Knowledge: Strong knowledge of SQL (PostgreSQL, MySQL) and NoSQL databases (MongoDB). Version Control: Familiarity with Git, GitHub, or GitLab for version control. Project Management: Experience working in Agile development methodologies (Scrum/Kanban), using project management tools like Jira, Trello, or Asana. API Development & Integration: Knowledge of RESTful services, WebSockets, and/or GraphQL APIs. Problem-Solving: Strong debugging, troubleshooting, and optimization skills. Communication: Excellent communication skills to work effectively with both technical and non-technical team members. Preferred Qualifications: Familiarity with cloud platforms (AWS, Google Cloud, Azure). Experience with testing frameworks like Jest, Mocha, or Cypress. Knowledge of CI/CD pipelines and automation. Familiarity with Docker and containerization. Familiarity with Agile/Scrum practices, including sprint planning and backlog grooming.
Posted 10 hours ago
8.0 - 12.0 years
2 - 3 Lacs
hyderabad, chennai, bengaluru
Hybrid
D365 F&O Technical Lead 8 to 12 years Lead Engineer JD: • Should have overall 7+ years of experience in Microsoft Axapta. • Should have strong hands on experience in Microsoft Dynamics 365. • Should have worked on at least 3 end to end D365 implementation projects. • Should have handled team of D365 and have customer facing experience. • Should have strong hands on experience in coding in X++, MorphX and worked on integration. • Should have worked on Forms, SSRS, Workflow, Batch Proces
Posted 10 hours ago
5.0 - 10.0 years
15 - 17 Lacs
chennai
Work from Office
Oversee treasury strategy, operations, and compliance to minimize financial risk. Manage cash, forex, funding, and regulatory needs, while leading bank relations and mentoring the team to ensure effective financing, reporting, and growth. Required Candidate profile Qualified CA or CMA with 5-10 years of experience in managing banking relationships, fundraising, and treasury operations, preferably within the manufacturing sector.
Posted 10 hours ago
5.0 - 10.0 years
20 - 30 Lacs
hyderabad, chennai, bengaluru
Hybrid
Workday Extend/Workday Procurement/Workday Prism Analytics/Workday HCM Security/Workday Core Integrations Additional Locations: Mumbai/Pune/Indore/Gurugram
Posted 10 hours ago
0.0 - 2.0 years
2 - 3 Lacs
chennai
Work from Office
Greetings from Sutherland.! We are hiring for Hindi Voice Process. We are looking for Fresher and Experienced candidates who want to build their career in the international domain by having decent verbal communication skills in Hindi. Interview Process: HR Round Online Assessment Operation Manager Round NOTE: Must have Excellent Communication skills in Hindi & English. DOJ - Looking for an Immediate Joiner Responsibilities: Handle Customer queries through Calls, Email & Chat. Provide accurate and timely information to customer inquiries. Resolve customer issues and complaints effectively. Work in coordination with team members to achieve service targets. Stay updated with product information and company policies. Required Candidate profile: Any Graduation Work from Office Shift timing: Rotational shift with two days rotational off. Interview Dates: 21/08/2025 (Thursday) 22/08/2025 (Friday) 23/08/2025 (Saturday) 25/08/2025 (Monday) 26/08/2025 (Tuesday) 27/08/2025 (Wednesday) 28/08/2025 (Thursday) 29/08/2025 (Friday) Interested candidates can come for the direct walk-in interview to the office by 10.30 AM - 1.00 PM. Kindly mention "HR Gowri" (Hindi) at the top of your resume. Contact Person: - HR Gowri Contact Number: - 7845858783 Location:- A1 Block, Ground Floor, Shriram Gateway IT Park, Perungalathur, Chennai Landmark: -Opp to Perungalathur Railway Station G-Map Link: - https://maps.app.goo.gl/VgUDSn6TLpk7Dajm7 "Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com"
Posted 10 hours ago
2.0 - 5.0 years
2 - 3 Lacs
chennai
Work from Office
Ensure goods received under hygienic condition, proper temperature as per approved samples and of proper specification Ensure all the food challans signed by Executive Chef at the time of receiving only thus ensuring quality of goods.
Posted 10 hours ago
9.0 - 12.0 years
17 - 30 Lacs
chennai, bengaluru
Work from Office
Dear Candidate, We have a Job Opening for Cyber Security Lead Analyst in Banking Based Product Company at Bangalore & Chennai. Requirement Details: Location : Bangalore & Chennai Designation: Cyber Security Lead Analyst - Risk and Compliance (DWS) Experience: 9 to 12 Years Expected Notice Period : Immediate to 30 days Responsibilities: The Service consists in contributing to: 1) Transversal topics related to the security of Digital Workplace environments: - Recommendations to project management and architecture for the consideration of security constraints in accordance with the guidelines of the group. - Risk analysis on the different subjects followed. - Presentation of the risks to the business / sponsor for acceptance. - The implementation of mitigation measures. - Drafting of PASFs for outsourced services. - Piloting the pen tests on the entrusted perimeters. 2) Contributions to the activities of the entity's Security Run - Resolution of incidents on managed perimeters - Monitoring of vulnerability on managed perimeters The expected deliverables are: Security specification for new projects and new solutions Security and risk analysis aligned to Processes: Risk analysis on target infrastructure Mitigation proposal with expert and architects Presentation to worldwide security community Follow up of mitigation implementation and pentest Risk review with management and ORM Security rules & SSAP documents for external services and contractors Security RUN deliverable Incident/Vulnerability follow up on target perimeter. Control definition and industrialization Recurrent risk review: Sensitivity Assessments / Risk Assessments Security validation: Flows, Rights, Exceptions and, Profiles Profile Required: • MS Exchange/IronPort • MS Windows administration and hardening • Teams Tlphonie/SBC EBC • Security Standards: ISO 27001/27005, NIST, CIS, EBIOS. If you are interested, kindly share your updated CV to ct23@convate.com with below details. Kindly fill the below details: 1. Reason for job change: 2. Current Salary: 3. Expected Salary: 4. Joining Time needed Request you to kindly refer any of your friends or colleagues relevant and interested to the opportunity shared. About Convate Consultancy Recruitment Firm: Estd in 2004, Convate (team of 60 recruiters) is a leading International Recruitment Company having operations in Bangalore and Dubai. We specialize in the recruitment of IT/Healthcare/Engineering in India and the Middle East. Convate provides a learning-based work culture with a strong opportunity to grow in the years to come. Thanks and Regards, Prateeksha Recruitment Specialist Ct23@convate.com Convate Consultancy Services Pvt Ltd
Posted 10 hours ago
5.0 - 7.0 years
0 - 1 Lacs
chennai
Work from Office
HILD DEFENCE AND AEROSPACE PVT. LTD Inventory management - Job Description Monitor the daily warehouse activities and ensure that quality assurance standards are always maintained Keep track of daily shipments and deliveries by making a report on them Build and foster healthy and long-lasting relationships with the suppliers within the scope of the inventory manager role Identify shortages and bottlenecks in the inventory control tasks and resolve the same through continuous improvisations Keep track of the latest trends and technology in the warehouse and inventory control spectrum and stay up to date with the same Document and make reports on every delivery and shipment that happens in the warehouse to ensure quality and inventory control Walk-in Details: Date : 14th to 15th July 2025 Time: 10:30am to 5pm Venue Details: 25, Greams Rd, Thousand Lights East, Thousand Lights, Chennai, Tamil Nadu 600006 Contact Person /Number: Mayur Kumar / 98405 51240 Thanks and Regards HR Team
Posted 10 hours ago
6.0 - 9.0 years
20 - 27 Lacs
hyderabad, chennai, bengaluru
Hybrid
We are looking for a Senior Data Engineer to be based out of our Chennai, Bangalore & Hyderabad offices. This role involves a combination of hands-on contribution, customer engagement, and technical team management. As a Senior Data Engineer, you will Design and build solutions for near real-time stream processing as well as batch processing on the Big Data platform. Role & responsibilities Minimum 6+ years of Professional experience with 4+ years of Big Data project experience Ability to design solutions for Big Data applications Working experience on Big Data services in AWS (S3, Lambda, Glue, EMR, Redshift) environment. Experience in Spark, Pyspark, Python, Kafka and Databricks Knowledge of how to create and debug Hadoop and Spark jobs Experience in Big Data technologies like HDFS, Hadoop, Hive, Yarn, Pig, HBase, Sqoop, Flume, etc Familiar with data warehousing concepts, distributed systems, data pipelines, and ETL Familiar with data visualization tools like Tableau Good communication and interpersonal skills B.Tech/B.E from reputed institute preferred
Posted 10 hours ago
3.0 - 8.0 years
3 - 6 Lacs
chennai
Work from Office
Duty Officer -
Posted 10 hours ago
6.0 - 9.0 years
20 - 27 Lacs
hyderabad, chennai, bengaluru
Hybrid
We are looking for a Senior Data Engineer to be based out of our Chennai, Bangalore & Hyderabad offices. This role involves a combination of hands-on contribution, customer engagement, and technical team management. As a Senior Data Engineer, you will Design and build solutions for near real-time stream processing as well as batch processing on the Big Data platform. Role & responsibilities Minimum 6+ years of Professional experience with 4+ years of Big Data project experience Strong in Pyspark, Python, PLSQL, SQL Desirable to have ETL with batch and streaming (Kinesis). Build the solution for optimal extraction, transformation, and loading of data from a wide variety of data sources using data ingestion and transformation components. The following technology skills are required Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases. Experience with Dataflow Hands-on experience in using Databricks Hands-on experience with at least one of the leading public cloud data platforms (Amazon Web Services and Google Cloud) Experience with column-oriented database technologies (e.g., Big Query, Redshift, Vertica), NoSQL database technologies (e.g., DynamoDB, BigTable, Cosmos DB, etc.), and traditional database systems (e.g., SQL Server, Oracle, MySQL) Experience with big data tools like Delta Lake, Databricks Experience with Storage, Unity catalog Assemble large, complex data sets that meet functional / non-functional business requirements. Good communication and interpersonal skills B.Tech/B.E from reputed institute preferred
Posted 10 hours ago
8.0 - 10.0 years
2 - 2 Lacs
hyderabad, chennai, bengaluru
Hybrid
Detailed JD / Responsibility 1) 8+ years experience in D365 senior Production (MFG) Functional consulting area (AX2009 or AX2012 and Dynamics365FO) 2) Should have experience in working large rollout projects. 3) Should be able to lead/drive analysis & design workshop with business. 4) Should have knowledge on core finance modules. 5) Should have working experience in planning module. 6) Knowledgeable in Inventory & Costing 7) Demonstrate capabilities in evaluating Production processes and recommending improvements. 8) Worked closely with business and technical users to implement key solutions. 9) Excellent customer-facing skills, able to communicate at all levels of an organization. 10) Should be able to lead/manage offshore Finance Functional Consultants 11) Proven experience leading requirement gathering and discovery workshops with users and stakeholders. 12) Worked on all the phases of a typical implementation, incl requirement gathering, CRP, training, UAT, Go Live and Support. 13) Prepare detailed documentation (FDD, Fit Gap, Training Guides etc.) 14) Good communication Skills 15) Ready to work from Customer location 16) Good communication skills
Posted 10 hours ago
8.0 - 13.0 years
20 - 22 Lacs
hyderabad, chennai, bengaluru
Hybrid
Key Responsibilities: Design, build, and maintain scalable data pipelines on Azure cloud. Develop and optimize ETL workflows using Azure Data Factory (ADF). Implement advanced data processing and transformation logic using Databricks and PySpark. Write efficient, scalable, and reusable Python scripts for data ingestion and processing. Manage and optimize complex SQL queries and stored procedures. Integrate data from multiple sources (e.g., APIs, flat files, databases) into centralized repositories. Ensure data quality, security, governance, and compliance best practices. Collaborate with data scientists, analysts, and other stakeholders to support data-driven initiatives. Monitor data workflows and troubleshoot performance or data integrity issues. Strong expertise in Microsoft Azure ecosystem: Azure Data Factory (ADF) Azure Storage (Blob/Data Lake) Azure Functions Azure Synapse Analytics (nice to have) Location: Chennai, Bengaluru, Hyderabad, Pune Contact Person: Christopher Email: christopher@gojobs.biz
Posted 10 hours ago
1.0 - 4.0 years
1 - 4 Lacs
chennai
Work from Office
Job Title: Customer Support Executive International Voice Process - Chennai Location: Chennai Job Type: Full-Time (Night Shift) Experience: Minimum 1 year in International Voice Process Qualification: Undergraduate / Graduate (any stream) Shift: US Shift CTC: 4.3 LPA NP: 0-15 Days Key words: International Voice, International BPO, International call centre, US Voice, Customer Care, Customer support, Voice Support, BPO Voice, call centre operation, Job Summary: We are seeking a motivated and customer-focused individual for the role of Customer Support Executive – International Voice Process . The candidate will be responsible for handling customer queries and resolving issues over voice calls for international clients. Key Responsibilities: Handle inbound/outbound calls from international customers (US/UK market). Address customer inquiries and resolve product/service-related issues efficiently. Document all call information according to standard operating procedures. Escalate unresolved issues to the appropriate internal teams for further investigation. Maintain a high level of professionalism and customer service during all interactions. Meet performance goals, such as call quality, customer satisfaction, and response time. Requirements: Minimum 1 year of experience in International Voice Process (BPO/Call Center). Excellent communication skills in English (verbal and written) . Basic computer knowledge and typing speed (minimum 30 WPM preferred). Comfortable working in night shifts (US/UK time zone). Ability to handle pressure and work in a fast-paced environment. Undergraduate candidates are also welcome to apply. Preferred Skills: Experience with CRM tools or call centre software. Customer-first attitude and problem-solving skills. Good listening skills and attention to detail. Perks & Benefits: Night shift allowances Performance-based incentives 5 days working (2 rotational weekly offs) Transportation provided (as per company policy) Career growth opportunities within the organization
Posted 10 hours ago
0.0 - 2.0 years
1 - 3 Lacs
chennai
Work from Office
Job Description: Role: Customer support Location: Perungulathur (WFO) Shift : Night rotational shifts Cab : Free - Two-way cab for Nightshifts Off : Rotational week offs Required candidate profile: Prospect candidates should have: - Excellent verbal and written communication skills in English. Ability to articulate, bright and curious. Passionate about Customer service A High School, diploma, or a graduate can apply. Fresher or 6 months+ experience in international voice support. Willing to work in night shift with rotational off. Salary : 1) 2.9 LPA (Freshers) to 3.2 LPA, take home 18k to 20k per month + after three months of training they are eligible for performance incentive from 2750 to 4000. 2) Transport allowances 1.7k to 3.5k per month is applicable if they are not using company transport. Mode of interview: # Face to face interview is must. NOTE: Interested candidate can step in for the in-person interview to office with updated resume by writing "Sivapriya" as reference. Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com”
Posted 10 hours ago
0.0 years
2 - 2 Lacs
chennai
Work from Office
Greetings from Sutherland!!! We are hiring candidates for International Voice Support Job Criteria: 1) Excellent verbal communication skills 2) Freshers / Minimum 6 months of experience in an international voice process 3) Should be available to join us immediately (15 days Notice Period is Considerable) 4) Ability to handle real-time voice calls. Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 2.25 to 2.75 LPA (varies based on candidate experience) Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift timings. Work Location: Sutherland, A1 Block, Ground floor, Gateway Office Parks, Perungalathur, Chennai Landmark: Opposite Perungalathur Railway Station Selection Process: 1) HR Interview (Only Walk In) 2) SD Panel Interview 3) Voice Assessment Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com Share your resume to below email ID HR Contact Person : Priscilla (Write on top of your Resume) Email ID : Priscilla.Mark2@sutherlandglobal.com
Posted 10 hours ago
0.0 - 3.0 years
2 - 3 Lacs
chennai
Work from Office
Greetings from Sutherland!!! We are hiring candidates for International Voice Process - Customer Support Job Criteria: 1) Immediate joiners required Should be available to join us in the month of August. 2) Excellent verbal communication skills 3) Freshers and tenured can apply Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 2.8 LPA to 3.5 LPA (varies based on candidate experience) Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift timings. Work Location: Sutherland, A1 Block, Ground floor, Gateway Office Parks, Perungalathur, Chennai Landmark: Opposite Perungalathur Railway Station Selection Process: 1) HR Interview (Walk In) 2) SD Panel Interview 3) Voice Assessment Email: Keerthana.s14@sutherlandglobal.com HR : - Keerthana - 7708520388 Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com
Posted 10 hours ago
2.0 - 6.0 years
2 - 5 Lacs
chennai
Hybrid
Dear Candidate, We are looking for a detail oriented and proactive professional to join our OTC team at Level 2. The ideal candidate will have a solid exposure in OTC operations particularly a strong knowledge in E2E O2C cycle and sould have an idea on SLA metrics for cash apps Please don't call to the below number, instead send your resume to 6380522325 with the below details: * How many years of experience in OTC ? * Are you an immediate joiner? * Current take home? * Your location name in Chennai? * Are you comfortable with rotational shift timing? Key Responsibilities: Resolve escalated issues from L1 support in the OTC process. Monitor order processing, invoicing, and payment workflows. Troubleshoot ERP/system errors in coordination with IT teams. Ensure timely processing of orders, billing, and collections. Generate and analyze OTC reports (Aging, DSO, etc.). Support audits, compliance, and month-end activities. Identify and implement process improvements. Key Requirements: 2 - 6 years' experience in Order to Cash or finance operations. Strong knowledge of ERP systems (SAP/Oracle). Good analytical and problem-solving skills. Proficient in Excel and reporting tools. Familiarity with ticketing systems (e.g., ServiceNow). Understanding of compliance (e.g., SOX) is a plus. "Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com Regards, Pamela Ranet A
Posted 10 hours ago
0.0 - 1.0 years
2 - 3 Lacs
chennai
Work from Office
Walk-In interview - Write HR- Anamika on top of the resume & kindly bring two resumes. Job Title: Customer Support Associate Be the primary point of contact for our Business-to-Business customers through Voice. Provide timely, accurate, and professional support while maintaining service-level agreements (SLAs). Take full ownership of each interaction with proactive problem-solving and excellent customer service. Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light. Maintain customer records and call documentation in our systems with precision. Meet performance metrics such as quality, productivity, attendance, and first-contact resolution. Suggest process improvements and flag recurring customer issues through proper channels. Our most successful candidates will have: Excellent verbal communication skills in English. Strong customer service mindset with active verbal communication skills. Ability to empathize with customers, manage time effectively, and work independently. Basic user-level knowledge of Windows operating systems. Graduation is required (any graduation) Work setup: Location: Work from Office | [Sutherland A1 block, Shriram Gateway Parks, Perungalathur, Chennai-63] Shift: Rotational Night shifts 5 days of work, 2 day-rotational off Disclaimer: Sutherland never asks for payments or favours for job opportunities.If you receive any suspicious request, please report it to:TAHelpdesk@Sutherlandglobal.com
Posted 10 hours ago
0.0 - 5.0 years
3 - 5 Lacs
chennai
Remote
Hi Connections, Hiring Collections Specialist Work From Home Key Skill: Collections, Good Communication, International Voice Mandatory Skill: Good Communication, Graduate, Open to shifts Freshers Can Apply 1. Review open accounts from the daily Ageing report 2. Monitor and maintain the assigned accounts - Collection calls (Outbound/Inbound in a professional manner), account adjustments and customer reconciliations 3. Collect customer payments in accordance with payment due date and timely follow-up on payment arrangements 4. Monitor customer payments activity to ensure receivables are collected in a timely manner 5.Ensure timely escalation in case of non-payment or no response 6. Provide customer service with regards to sending statements, process customer refunds, and process account adjustments and resolves client-billing problems and applying good customer service in a timely manner 7. Identify issues attributing to account delinquency and discuss them with customers and escalate with client 8. Assists with the cleanup of UC's (unapplied credits), short paid invoices 9. Send Dunning letter to customers to make the payment of delinquent accounts 10.Communicate & follow up with Sales/Operations department regarding customer accounts on a timely basis 11.Update Daily/Weekly trackers and perform self-quality check 12.Adherence to Control and Compliance 13. Act as a liaison between Customer, Sales, Billing and various internal departments to ensure smooth flow of transaction and resolution of issues if any 14. Follow and update the Standard Operating Procedure (SOP) 15. Active participation in Learning & Developments 16.Involve in Process Improvements and its implementation 17.Comply with all Internal and External Service Level Agreement & Key Performance Index requirements 18. Interact and Coordinate with the support functions teams 19. Preparing questionnaires along with training team for Internal Assessment 20.Adherence to Control and Compliance and collate related documents towards external / internal audit 21. Acting as a backup to the Team lead as and when required Interested Kindly Ping / Call @ 9791385843 Kindly drop your Resume @ Abinaya.Manoharan@Sutherlandglobal.com
Posted 10 hours ago
0.0 - 2.0 years
2 - 3 Lacs
chennai
Work from Office
Greetings from Sutherland!!! We are hiring candidates for International Voice Process - Customer Support Job Criteria: 1) Immediate joiners required Should be available to join us in the month of August. 2) Excellent verbal communication skills 3) Freshers and tenured can apply Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 2.8 LPA to 3.5 LPA (varies based on candidate experience) Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift timings. Work Location: Sutherland, A1 Block, Ground floor, Gateway Office Parks, Perungalathur, Chennai Landmark: Opposite Perungalathur Railway Station Selection Process: 1) HR Interview (Walk In) 2) SD Panel Interview 3) Voice Assessment Email: Keerthana.s14@sutherlandglobal.com HR : - Keerthana - 7708520388 Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com
Posted 10 hours ago
0.0 - 2.0 years
1 - 3 Lacs
chennai
Work from Office
Job Description: Role: Customer support Location: Perungalathur (WFO) Shift : Night rotational shifts Cab : Free - Two-way cab for Nightshifts Off : Rotational week offs Required candidate profile: Prospect candidates should have: - Excellent verbal and written communication skills in English. Ability to articulate, bright and curious. Passionate about Customer service A High School, diploma, or a graduate can apply. Fresher or 6 months+ experience in international voice support. Willing to work in night shift with rotational off. Salary : 1) 2.9 LPA (Freshers) to 3.2 LPA, take home 18k to 20k per month + after three months of training they are eligible for performance incentive from 2750 to 4000. 2) Transport allowances 1.7k to 3.5k per month is applicable if they are not using company transport. Note: If you are interested, kindly call or share your resumes to 7305721753 - Nanditha HR. Location - Gateway Office Parks, A1block, GF, 16, Grand Southern Trunk Rd, Perungalathur, Tamil Nadu 600063 Disclaimer: Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com
Posted 10 hours ago
3.0 - 8.0 years
0 - 3 Lacs
chennai
Work from Office
Role & responsibilities We are Hiring for candidates with good experience in AR collections, B2B and B2C Collections EXPERIENCE- 3-12 YEARS Location- Work from Home Shift- US SHIFT LOOKING ONLY FOR IMMEDIATE JOINERS • Understanding of Accounts Receivables process • Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio • Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared • Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally • Monitor high-risk accounts and ensure timely escalation of challenges to management • Continually look at ways to improve the customer experience • Assist in streamlining and improving the accounts receivable process by identifying areas of improvement • Meet the monthly productivity goals • Reconcile complex accounts and have excellent attention to detail • Prepare daily aging report & strategize the portfolio Suitable candidates kindly share your CV to K.Kruthika@sutherlandglobal.com "Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com "
Posted 10 hours ago
1.0 - 3.0 years
3 - 3 Lacs
chennai
Work from Office
Plan, execute, and optimize digital marketing campaigns across various channels (SEO, SEM, social media, email, etc.) Familiarity with Google Ads, Facebook Ads, LinkedIn Ads, and other PPC platforms Food allowance Provident fund Annual bonus
Posted 10 hours ago
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