145548 Jobs in Chennai - Page 37

@Request you to please share resume on shreya.sarraf@indiamart.com. Roles & Responsibilities - The position holder will be managing a team of 20-30 individuals. Accurately plan, forecast, and achieve fortnightly, monthly client retention targets in the assigned set of clients. Build and manage productive, professional relationships with clients. Hire, Train, and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs. Ensure prompt resolution of client complaints. Assist the field sales team in achieving revenue and client retention targets by systematic follow-up & time bound closures. Daily 08-10 meaningful telephone/video calls with client. Key Skills: Client handling and application of Tele-sales techniques. Quick thinking and problem-solving. Verbal communication with active listening. Vision and foresight to create new opportunities for customers. Team Management & Interpersonal skills. Data Interpretation & Reports Management.

About Us: The Indus Valley is Indias fastest-growing D2C brand revolutionizing the cookware industry with sustainable and healthy products. Our mission is to transform everyday cooking with eco-friendly, toxin-free solutions that promote better living. We are on the lookout for a Customer Care to join our vibrant team. Position Overview: We are seeking a passionate and customer-focused Customer Care Associate fluent in Hindi, Telugu and English to handle voice and non-voice customer interactions. This role requires excellent communication skills, problem-solving abilities, and a proactive attitude to deliver an exceptional customer experience. Key Responsibilities: 1. Handle customer inquiries and concerns through calls, emails, and chat in Hindi, Telugu and English. 2. Assist customers with product-related queries, order statuses, and post-purchase support. 3. Provide solutions to customer complaints efficiently and professionally. 4. Accurately document all customer interactions and maintain CRM records. 5. Offer detailed information about The Indus Valleys products, emphasizing their health benefits and sustainability. 6. 6. Collect customer feedback and communicate it to relevant teams to improve products and services. 7. Work collaboratively with internal teams to resolve customer issues promptly. Qualifications: 1. Language Proficiency: Fluency in Hindi, Telugu and English (Have to be Fluent in Either Hindi or Telugu, Both the languages are not mandatory) 2. Experience: Minimum 1 year of experience in customer service, preferably in an ecommerce or kitchenware industry. 3. Technical Skills: Familiarity with CRM tools, MS Office, and basic computer operations. 4. Soft Skills: Strong problem-solving abilities, patience, and a customer-centric approach. Location: Perungudi, Chennai (Head Office) Employment Type: Full-time (On-Site) Shift: General Shift (10 AM 6 PM) (Monday to Saturday)

Walk-in for Dotnetcore FSD professionals on 23-Aug!! Chennai!! Technology: Microsoft Experience: 8-12years Skill: .netcore, FSD Notice period: Immediate to 30days Job description: Dotnet FSD - Angular /React 8+ years of experience in C#, ASP.Net MVC, .Net Core, Web API, SQL. 4+ years of experience in at least in React or Angular Experience with web development (HTML 5, CSS, Javascript) Entity Framework Strong Experience REST-full API, Web services Interested candidates please walk-in to the below venue Interview date: 23-Aug-25 Interview time: 9am to 2pm Venue: Hexaware Technologies, Plot No. H5 SIPCOT IT PARK, Navallur Post, Siruseri - 603103, Kanchipuram Dt, India . Contact person: Prethiba T For more information, log on to www.hexaware.com Thanks & Regards Prethiba

Walk-in for Dotnetcore Azure professionals on 23-Aug!! Pune!! Technology: Microsoft Experience: 8-12years Skill: .netcore, Azure PAAS Notice period: Immediate to 30days Job description: Dotnet FSD Azure PAAS 8+ years of experience in C#, ASP.Net MVC, .Net Core, Web API, SQL. Strong experience in Azure deployment, monitoring and operation automation using services (App Service, AKS, VM, DevOps. etc.) • Good to have Azure services: Load Balancer, VM, Infra Automation, Routing... Etc..Experience with web development (HTML 5, CSS, Javascript) Entity Framework Strong Experience REST-full API, Web services Interested candidates please walk-in to the below venue Interview date: 23-Aug-25 Interview time: 9am to 2pm Venue: Hexaware Technologies, SEZ,Plot No 19,Rajiv Gandhi Infotech Park Phase III,MIDC,Hinjewadi,Pune- 411057 Contact person: Prethiba T For more information, log on to www.hexaware.com Thanks & Regards Prethiba

Walk-in for Dotnetcore Azure professionals on 23-Aug!! Chennai!! Technology: Microsoft Experience: 8-12years Skill: .netcore, Azure PAAS Notice period: Immediate to 30days Job description: Dotnet FSD Azure PAAS 8+ years of experience in C#, ASP.Net MVC, .Net Core, Web API, SQL. Strong experience in Azure deployment, monitoring and operation automation using services (App Service, AKS, VM, DevOps. etc.) • Good to have Azure services: Load Balancer, VM, Infra Automation, Routing... Etc..Experience with web development (HTML 5, CSS, Javascript) Entity Framework Strong Experience REST-full API, Web services Interested candidates please walk-in to the below venue Interview date: 23-Aug-25 Interview time: 9am to 2pm Venue: Hexaware Technologies, Plot No. H5 SIPCOT IT PARK, Navallur Post, Siruseri - 603103, Kanchipuram Dt, India . Contact person: Prethiba T For more information, log on to www.hexaware.com Thanks & Regards Prethiba

This role is responsible for managing the client expectations. Strategize with various stakeholders to meet customer requirements. KEY RESPONSIBILITIES Data Science: Develop machine learning models to support recommendation systems and NLP projects; provide actionable insights for product and service optimization Data Engineering: Build and maintain scalable ETL pipelines, optimize data storage solutions (data lakes, columnar formats), and ensure data accuracy for analytics Data Analysis and Insight Generation: Skilled in analyzing complex datasets to uncover trends and patterns; generate and present insights that drive strategic decisions and enhance client services Stakeholder Collaboration: Work with product and service teams to understand data needs and translate them into technical solutions Working Relationships Reporting to Project Manager External Stakeholders ClientsSkills/ Competencies Required Technical Skills Proficiency with Python (Pandas, NumPy), SQL, and Java Experience with LLMs, LangChain, and Generative AI technologies Familiarity with ML frameworks (TensorFlow, PyTorch) and data engineering tools (Spark, Kafka) Microservices, CI CD, ML Strong data analysis skills and ability to present findings to both technical and non-technical stakeholders Proficient understanding of key data engineering concepts, such as data lakes, columnar formats, ETL tools, and BI tools Knowledge in Machine Learning, NLP, Recommender systems, personalization, Segmentation, microservices architecture and API development Ability to adapt to a fast-paced, dynamic work environment and learn new technologies quickly Soft Skills Work in a team/ Independently. Excellent Written & Verbal Communication Skills Solid critical thinking and questioning skills High degree of flexibility - willing to fill in the gaps rather than relying on others Strong communication skills, especially in presenting data insights Flexibility, problem-solving, and a proactive approach in a fast-paced environment

3+ years of experience in a Product Owner, Business Analyst, or similar role within a B2B SaaS environment Proven experience working directly with an Agile development team and managing a product backlog Exceptional organizational skills and a strong attention to detail Solid understanding of the software development lifecycle (SDLC) and Agile methodologies Ability to translate complex product requirements into clear, actionable user stories Strong communication and interpersonal skills, with the ability to effectively collaborate with engineers, designers, and stakeholders A proactive and problem-solving mindset, with the ability to unblock teams and keep projects moving forward Familiarity with project management tools such as Jira, Asana, or Azure DevOps Bachelor`s degree in a relevant field (eg , Business, Marketing, Computer Science)

+ Manages the entire recruitment process, including screening, interviewing, and offer negotiation + Focus on closing: Filling open positions and making hires + Strong communication, interviewing, and evaluation skills + Exp. in Naukri Job Portal Required Candidate profile + Experience in filling specific, open job requisitions + Candidate relationship management: Builds relationships with candidates throughout the hiring process + Exp. in Naukri Job Portal, LinkedIn

Dear Job Aspirants, Greetings from Global Healthcare Billing Partners Pvt. Ltd.! Job Openings AR Caller & AR Analyst (Hospital Billing - US Healthcare BPO) Experience: 1 to 6 years Location: Velachery & Vepery, Chennai Notice Period: Immediate to 15 Days Open Positions: 1. AR Caller Hospital Billing (Night Shift) 2. AR Analyst Hospital Billing (Day Shift) Job Requirements: Experience in US Healthcare - Hospital Billing (RCM Process) Hands-on experience in AR Calling / AR Analysis Strong communication and analytical skills Willing to work in respective shifts (Night/Day) Work Location: Velachery, Chennai Notice Period: Immediate Joiners Preferred / Max 15 Days Interested candidate share your updated resume to MALINI HR 9003239650 / 8925808598 [Whatsapp] Regards, GLOBAL MALINI HR 90032 39650

Job Title: Sales Executive / Field Sales (Real Estate) Location: Chennai (Will be working on project sites in and around Chennai) Experience: 1 7 Years Employment Type: Full-time Incentives: Performance-based Job Description: Interacting with customers and understanding their requirements Sales pitching and presentation of project details Conducting model house demos and miniature explanations Building strong customer relationships Coordinating with the sales team to achieve targets Requirements: Good communication skills in English & Tamil Strong convincing skills and customer handling ability A good team player with a positive attitude Experience in sales (B2B, Direct Sales, or Field Sales is an added advantage) Bike Mandatory (willing to travel to sites in and around Chennai) Immediate joiners preferred Perks & Benefits: Very vibrant and stress-free work environment Breakfast & Lunch provided Tuesday fixed week off Attractive incentives & international trips for top performers Career growth opportunities Contact Person : Venishya HR (9500462581) (s.venishya@casagrand.co.in)

Dear Job Aspirants, Greetings from Global Healthcare Billing Partners Pvt. Ltd.! We are currently hiring for AR Callers with minimum 6 months of experience into Medical Billing Domain. Basic Requirements: Experience: 0.6 Years to 4 Years Salary: Best in Industry Work Mode:WFO Location: Vepery\Velachery Notice Period: Immediate Joiners Shift: Night Preferably candidates with experience in Denials Management- PROVIDER BILLING & HOSPITAL BILLING Mode of interview: Video call Interview . Interested candidate contact or share your updated resume to MALINI HR 9003239650 / 8925808598 [Whatsapp] Regards, MALINI HR 90032 39650

WALKIN DIRECTLY TO SIRUSERI UNIT (MON TO SAT - Between 11am to 1pm) Dr. Kamakshi Memorial Hospital, No: 6/484, Rajiv Gandhi Salai, OMR, opposite Sipcot Entrance, Siruseri, Chennai, Tamil Nadu 600130. https://maps.app.goo.gl/koSfeCF1in3in5Yd9 ANM / REGISTERED STAFF NURSE (BSc / DGNM) Preferred candidate profile Qualification: ANM / DHA/ DNA / BSc Nursing / DGNM with (Nursing Registration) Freshers without Registration will be hired as Trainee Experience: 0 to 8 years Should be pleasant looking and well disciplined. Should able to work for minimum 2 years. Immediate joiners preferred. Role & responsibilities: Admission and discharge of patients. To maintain the personal hygiene of the patients, including bathing, care of mouth, back, nails, hair etc. Care of pressure points as needed. To assist the patient in elimination, offering and removing the bed pans and urinals. Bed making. Assist in feeding the weak and debilitated patients. Ensuring ordering of therapeutic Diet through computer requests as instructed by consultant for patients. Coordination with physiotherapy, ambulation and rehabilitation departments. Carry-out patients teaching and demonstration according to the need. Counselling the patients and relatives. Care of the dying and dead. Administration of medicine and injections to the patients. Administration of intravenous injections, infusion and transfusion. Observing, recording and reporting of vital signs e.g. T.P.R. and blood pressure. Carry out technical procedures, such as Naso-gastric intubation, gastric lavage, oxygen therapy, Dressings and irrigations, Enema, Catheterisation, hot and cold applications, suction etc. Collecting, labelling and dispatch of specimens. Preparation for and assistance in clinical tests and medical/ surgical procedures. Observation, recording and reporting of all procedures and tests. Escorting serious patients to and from the department/ wards. Patient education in case of discharge. Handing over and taking over charge of patients and ward inventory in each shift. Maintenance of therapeutic environment in the ward. Keeping the ward clean and tidy. Maintaining the cleanliness of dressing trolleys, cupboards, apparatus, etc. Care of clean and soiled linen. Disinfection of linen, beds, and fumigation of rooms etc. Preparation of rooms, trolleys and sets for procedures. Indenting of surgical supplies Maintaining interpersonal relationship with patients, relatives and health team members Orientation of new staff/ students Demonstration and guidance to student nurses Participation in staff education and staff meetings Participation in professional activities Demonstration and supervision of domestic staff Report about the medico legal cases if any admitted in the ward Any other duty that may be assigned by ward incharge/supervisor from time to time. Reporting any untoward incidents to ward in-charge. Any other duties as assigned by the Management from time to time. Perks and benefits Salary as per industry standards PF ESI Food and Hostel facility available with concession Interested candidates can walkin directly with the following documents photocopy : SSLC, HSC. ANM / BSc / DGNM : Graduation or marksheets. Aadhaar and PAN. Experienced candidates bring your payslips and experience letters. 1 photograph.

Role Title: L2/L3 Support Engineer – Micro-Segmentation (Network Security & Segmentation) Location: Chennai Experience: 6-12 years Role Overview Responsible for designing, implementing, and supporting advanced network segmentation solutions to strengthen enterprise security. The role requires expertise in traffic flow analysis, Zero Trust Architecture, application dependency mapping, and hands-on experience with Illumio, Octoflow, and DevSecOps security tools. Key Responsibilities Analyze L2–L7 traffic flows; perform packet capture/analysis (Wireshark, tcpdump). Manage ports, protocols, and service communications for secure segmentation. Conduct application dependency mapping and align with Zero Trust principles. Deploy and manage Illumio PCE for workload visibility, policy creation, and enforcement. Utilize Octoflow for investigation and policy automation. Integrate secrets and certificate management (CyberArk, Vault, HSM-CipherTrust, PKI/Forgerock). Troubleshoot complex segmentation/security issues; support design & architecture discussions. Document network architectures, segmentation policies, and troubleshooting procedures. Must-Have Skills Strong understanding of L2–L7 network traffic flows, ports, and protocols. Proficiency in packet analysis (Wireshark, tcpdump). Expertise in Zero Trust Architecture & application dependency mapping. Hands-on with Illumio PCE and Octoflow. Experience with DevSecOps integration (CyberArk, Vault, CipherTrust). Solid knowledge of PKI & related tools. Desired Skills Security automation & orchestration experience. Cloud/hybrid network segmentation. Container security (Kubernetes, Docker). Scripting (Python, Bash). Threat modeling & risk-based segmentation. Preferred Certifications Illumio Certified Engineer GIAC GSEC / GCSA Zero Trust Certified Architect (ZTCA) CyberArk, HashiCorp Vault, PKI certifications Network+ / CCNA / CCNP

Responsibilities: Collaborate with healthcare team on patient care plans Conduct speech assessments and treatments Maintain accurate records and progress reports Develop treatment strategies using audiological principles

Responsibilities : Contact potential customers via telephone to introduce our products/services. Explain the features and benefits of our offerings to potential customers. Follow up on leads generated through various channels. Handle customer inquiries and provide relevant information. Maintain accurate records of customer interactions and transactions. Meet daily, weekly, and monthly sales targets. Build and maintain a positive relationship with customers. Collaborate with the sales team to identify opportunities for upselling or cross-selling. Stay updated on product/service knowledge and industry trends. Provide feedback to the management regarding customer concerns and market trends. Requirements : Proven experience as a Telecaller or similar customer service/sales role. Excellent communication skills, both verbal and written. Ability to convince and persuade potential customers. Strong negotiation and interpersonal skills. Good organizational and time management abilities. Ability to work in a fast-paced environment. Basic computer skills and familiarity with CRM systems. High school diploma or equivalent; additional education or certification in sales or marketing is a plus. Fluent in multiple languages is an advantage. Positive attitude and willingness to learn and grow within the role. Excellent communication skills (verbal and written) Persuasive abilities Active listening Interpersonal skills Time management Organizational skills Problem-solving Adaptability Confidence Computer proficiency

MaintWiz is building an AI-first CMMS, leveraging our rich maintenance, equipment, and operational datasets to deliver predictive, prescriptive, and automated intelligence. As a Machine Learning Engineer focused on CMMS data, you will design, build, and deploy ML models that directly improve asset reliability, reduce downtime, optimize spare parts inventory, and enhance maintenance decision-making. Technical Skills 1) Handson experience with ML frameworks (TensorFlow, PyTorch, Scikit-learn). 2) Experience with time-series forecasting, anomaly detection, and NLP. 3) Proficiency in Python and SQL; familiarity with Spark or distributed data processing. 4) Knowledge of MLOps tools (MLflow, Kubeflow, SageMaker, Vertex AI, or similar). 5) Deep Domain Knowledge 6) Experience working with asset management, manufacturing, IoT, or CMMS-related datasets is highly preferred. 7) Understanding of maintenance KPIs, asset hierarchies, and work order processes. 8) Experience deploying ML models in CMMS / EAM / Manufacturing data. 9) Exposure to IoT device data, sensor fusion, and predictive maintenance platforms. Degree in Computer Science Engineering or relevant discipline. MBA degree is an advantage 2-5 years of experience in building ML models related to Plant Maintenance, Asset Management, O&M, Reliability, Condition Monitoring.

Project management responsibilities include the coordination and completion of projects on time within scope. Responsibilities include: Work with internal team and customers to get a clear understanding of requirements, create the scope of the project, create a delivery plan to monitor and track progress and ensure that the project is flawlessly executed. Delivery of the project within scope, time to the customer. The selected candidate is the go-to person for everything related to the project. Setting deadlines, assign responsibilities to team members, monitor and summarize progress of project. Prepare reports for upper management regarding status of project. Identify and flag risks to the project deadline to internal team and management. Work with internal teams such as Business Analysts, Product Development, DevOps to coordinate client release upgrades. Take feedback (bugs, new features, CRs) from customers to BA and Product development teams and ensure that they are properly addressed. Document delivery processes and continuously strive for enhancements in delivery. Perform other related duties as assigned. Qualifications : 2-5 years of experience which includes software development and project management. Hands-on experience in JIRA and/or Microsoft Project. Experienced in managing teams, mentoring members. Minimum of 2 years of experience in project delivery Understanding requirements, putting the team together, creating a detailed project plan, meeting delivery deadlines. Experienced in taking the project from SOW stage all the way to Go-live and providing post-production support. Hands-on experience in managing Java project Good understanding and hands-on experience in star-schema, ETL and reports/dashboards. Strong desire to learn new functional areas and technologies. Strong working knowledge of Microsoft Office Excellent written and verbal communication skills.

Job Title: Marketing Executive (Male) Location: Chennai Job Type: Full-time Salary: From 25,000 per month About the Role We are seeking a Marketing Executive to promote our digital dental lab services . This is a field-based role that involves engaging with dental clinics, building client relationships, and driving business growth. Candidates with prior exposure to the dental field will be preferred. Key Responsibilities Visit and build relationships with dental clinics to promote lab services. Generate new business opportunities and maintain client accounts. Present digital dental solutions and explain their benefits to clients. Provide regular feedback from the market to improve services. Achieve assigned marketing and sales targets. Requirements Male candidate with 01 year of experience in marketing (dental field preferred). Two-wheeler with valid license is mandatory. Willingness to travel locally as the role involves field work . Basic knowledge of dentistry or dental labs is an advantage. Strong communication and interpersonal skills.

JOB DESCRIPTION Designation : Frontend Developer (React Native) Reporting : GM About us: Matrimony.com Ltd is India's largest Wedtech company and the first pure-play consumer internet business to get listed. Our flagship brand Bharat Matrimony is the largest and the Most Trusted Matrimony Brand (as per the Brand Trust Report 2014). The company provides both matchmaking and marriage-related services through websites, mobile sites, and mobile apps and is also complemented by 130+ company-owned retail outlets. Its flagship matchmaking services are Bharat Matrimony, Elite Matrimony, and Community Matrimony. With strong leadership in matchmaking, the company has been expanding into the highly unorganized $55 billion marriage services Industry with Wedding Bazaar and Mandap.com services. The goal is to build a billion-dollar revenue company and a long-lasting institution with a legacy for the generations to come. Role Overview: Matrimony.com is looking for a talented frontend developer for multiple product lines in the matchmaking and wedding services space. For this role, you will collaborate with a cross-functional team, including engineers and product managers to roll out new features in our products. Ultimately, you need to be extremely hands-on and can take charge of the complete mobile app development process to deliver unique and customer centric solutions. Key Responsibilities : Work directly with product managers, designers and developers to refine and ship features to our users. Design and develop cross-platform mobile applications using React Native. Architect reusable components and libraries for future use. Integrate mobile apps with GraphQL, RESTful APIs and third-party SDKs. Participate in code reviews and mentor junior developers. Proactively optimize code to ensure testability, stability and high performance. Ensure code quality through unit and integration tests. Stay updated with the latest trends in mobile development and propose improvements. Adapt and iterate quickly based on user feedback and product metrics. Skills and Competencies : 4+ years of hands-on experience with React Native. Strong proficiency in TypeScript and JavaScript (ES6+). Experience with native application development (Kotlin/Swift) is a plus. Familiarity with mobile UI/UX patterns and best practices. Experience with Redux, React Navigation, Apollo GraphQL, Axios, etc. Solid understanding of mobile application lifecycles and performance optimization. Understanding of code versioning tools such as Git. Experience in profiling, analyzing heap snapshots, digging into reliability metrics and refactoring code into modular chunks. Preferred Qualifications : Experience in publishing apps to Apple App Store and Google Play Store. Experience with testing frameworks (Jest, Cypress, Detox, Appium). Familiarity with Agile methodologies. Exposure to cloud services like Google Firebase, AWS, or Azure. Knowledge of mobile DevOps/pipeline tools such as fastlane, gradle, etc. is a plus. Experience : 3 to 7 Years Job Location : Chennai

About the Role: - We are looking for a creative, analytical, and result-oriented Marketing lead to help drive the growth and engagement of Miko Max subscription. The person will work with business owners and cross-functional teams to plan coordinate and execute innovative marketing and communication initiatives to drive adoption among Miko's users - The ideal candidate will need to be detail-oriented and organized, have strong creative skills, capable of handling multiple projects and priorities at once, comfortable with ambiguity. Responsibilities : - Lead the marketing strategy, messaging, and go-to-market for Miko Max subscription across multiple channels including but not limited to email, push, website, and app to drive conversions and exceed business goals. - Design and execute strategies for New User Acquisition as well as user retention. - Design and execute the CLM journeys to improve conversions, subscription renewals - Working with a team of content writers, designers, and web developers to build a compelling discovery experience for Miko users - Develop co-branded marketing strategies with our content partners to showcase success and milestones. - Building content around new content partners to drive user engagement - Directing, planning, and assisting creative production with budget management. - Work with teams across functions (such as Product, Engineering, Content, etc.) in evaluating and implementing optimal marketing automation solutions - Develop and drive the CRM strategy; bring the over-arching Digital Activation ambition to life via a progressive CRM strategy, ensuring that the brand takes a more consumer-centric approach to key activations - Develop a personalized communication strategy for Miko customers using email, Push Notifications, SMS notifications, etc. - Create seasonal plans; working in partnership with the global CRM team on strategy and seasonal plan development. Utilize local CRM/global's existing tools and agencies, supplementing when necessary - Work with key technologies and tools to help in planning, activation, and analysis - Act as an evangelizer for the dynamic content/personalization initiatives in the Indian market, assuring an appropriate level of market buy-in and contributing to successfully drive personalization forward, by connecting content, data/analytical models, and all relevant front-end channels. Technical Responsibilities : - Plan and deliver CRM strategies to increase loyalty and retention. - Monitor and maximize customer lifetime value strategies ensuring maximum profitability. - Formulate CRM strategy, Communication calendar & Engagement policy, and CRM programs/campaigns and ensure to stay aligned with business objectives. - Collaborate with online, offline channels & IT to get customer data. - Strategize, Design, and implement cross-sell, and up-sell models - Use data and testing to optimize and improve the content and targeting for all customer communications. - Define, report on, and optimize key metrics Requirements : - Min 3+ years of marketing experience with a strong understanding of marketing channels, CRM marketing, and customer life cycle management - Experience building content strategies for brands - Experience building, executing, and scaling cross-functional marketing programs - Experience using data and metrics to measure impact, determine improvements, and ability to communicate success metrics - Consumer tech start-up background preferred - Past experience with marketing to international customers is a big plus - Any experience in CRM tools such as clevertap, MoEngage, airship, etc. - Solid understanding of consumer messaging and brand reputation. - Strong interpersonal/communication skills and a high level of strategic thinking. - Superior writing, research, presentation, and project management skills. - Broad understanding of and passion for the sports and fashion/entertainment industry. - Strong written and verbal, presentation and organizational skills - Good data analytics hands-on experience with consumer analytics tools - Accomplished a range of skills from strategic thinking to creative and detailed execution - Experience in re-engagement and remarketing - Familiar with Retail & E-Commerce process & systems

Position Overview : - We are seeking an experienced Online Reputation Manager to join our Miko Customer Support team. The ideal candidate will have a proven track record of successfully improving ratings and reviews on various online platforms, with a particular focus on Google Business, Google Playstore, iOS app store, and Amazon. The candidate should have extensive experience in enhancing Amazon ratings for both US and Indian listings. As an Online Reputation Manager, you will play a pivotal role in maintaining and enhancing our brand's online reputation, driving customer satisfaction, and ensuring a positive user experience across different platforms. Key Responsibilities : - Develop and execute strategies to improve ratings, reviews, and overall online reputation on platforms such as Amazon, Google Business, Google Playstore, iOS app store, TrustPilot, etc. - Collaborate with cross-functional teams, including Marketing, Customer Support, Product Development, and Sales, to align reputation management efforts with overall business goals. - Analyze and monitor customer feedback and sentiment across various online platforms, identifying trends and insights to drive actionable improvements. - Lead and manage a team of reputation management specialists, providing guidance, training, and performance evaluations. - Respond promptly and professionally to customer reviews, addressing concerns, resolving issues, and maintaining a positive brand image. - Implement best practices for managing online reviews, ratings, and feedback, ensuring consistency and alignment with brand messaging. - Develop and maintain relationships with key stakeholders and partners to drive positive collaboration and facilitate reputation management initiatives. - Stay updated with industry trends, competitive landscape, and changes in online platform algorithms to adapt strategies as needed. Requirements : - Graduate/Postgraduate with 7+ years of experience in customer service preferably in an e-commerce startup - Proven experience in improving ratings and reviews on online platforms, especially on Amazon for both US and India listings - Exceptional communication skills, both written and verbal, with keen attention to detail - Experienced in supporting US customers - Strong team management skills, with the ability to motivate and guide a remote team - Results-driven mindset with a strategic approach to reputation management - Ability to analyze data, derive actionable insights, and make informed decisions - Flexibility to work in shifts, including night shifts, to accommodate different time zones - Working knowledge of customer service software & tools. Must be comfortable with Telephony systems, Helpdesk app preferably Zendesk serving customers across all channels (calls, emails, chat & social media) - Proactive, adaptable, and able to thrive in a fast-paced, ever-changing environment. - If you are a highly motivated individual with a passion for online reputation management and a proven ability to drive positive results, we encourage you to apply. Join our team and contribute to building a strong and favorable online brand presence that resonates with our customers and stakeholders.

- Drive revenue generation for the business - Preparing and presenting periodic budgets/sales forecast to management - Confident negotiator and ability to close the deal. - Ensure Annual/Monthly/Weekly Sales target are met as per the organization's goals. - Following up with the prospects and closing the sales within the sales cycle. - Communicating and priming the lead through different channels - Monitoring self-performance at all times while also contributing to the team performance, keeping track of factors like conversion factor, Average revenue generated per lead, Average revenue per sale, etc. - Provide effective after sales support and services to customers. - Compiling, analyzing, and interpreting sales data to produce reports on sales performance - On boarding & Negotiate the terms of an agreement and close sales. - Maintaining pipe-line & data of all sales.

- Assist in the development of marketing campaigns, including social media, and LinkedIn platforms. - Conduct market research and analysis to identify trends and consumer insights - Create engaging content for various marketing channels, including social media, blog posts, and email newsletters - Assist in the planning and execution of events, such as webinars and award ceremonies. - Collaborate with cross-functional teams, including sales and creative teams to ensure alignment and consistency - Monitor and analyze campaign performance using analytics tools, such as Google Analytics - Assist in the development of marketing materials, such as case studies, Social media collaterals, flyers, and presentation decks - Stay up-to-date with industry trends and best practices in marketing - Participate in brainstorming sessions and provide input on creative ideas and concepts.

- Manage the entire renewal sales process from identifying upcoming renewals to closing the deal. - Maintain accurate records of all renewal opportunities and client interactions in HubSpot. - Build and maintain strong relationships with existing clients. - Understand client needs and ensure satisfaction with the company's products and services. - Conduct regular follow up and check-ins with clients to ensure continued satisfaction and address any issues. - Develop and execute strategies to achieve renewal sales targets. - Responsible for managing the renewal sales cycle for existing clients.

- Drive revenue generation for the business - Preparing and presenting periodic budgets/sales forecasts to management Confident negotiator and ability to close the deal. - Ensure Annual/Monthly/Weekly Sales targets are met as per the organization's goals - Following up with the prospects and closing the sales within the sales cycle. - Communicating and priming the lead through different channels - Monitoring self-performance at all times while also contributing to the team performance. - Keeping track of factors like conversion factor, Average revenue generated per lead, Average revenue per sale, etc. - Provide effective after-sales support and services to customers. - Compiling, analyzing, and interpreting sales data to produce reports on sales performance - Onboarding & negotiating the terms of an agreement and closing sales. - Maintaining pipe-line & data of all sales.