Posted:9 hours ago|
Platform:
On-site
Full Time
Plan, implement, and manage company-wide IT infrastructure, ensuring optimal uptime, scalability, and performance.
Lead and execute the complete IT setup for new office locations including internet connectivity, LAN/WAN configurations, server and workstation installations, printer/scanner setup, and IT asset procurement.
Provide Level 1 & 2 support to internal users, manage tickets, and ensure timely resolution of hardware, software, and network issues.
Configure, monitor, and maintain network devices (routers, firewalls, switches), ensuring secure and stable network connectivity across departments.
Maintain accurate records of IT assets, ensure proper tracking, warranty renewals, AMC contracts, and periodic audits.
Collaborate with external vendors for procurement, AMC, ISP support, and managed services.
Ensure cybersecurity protocols, firewalls, antivirus, backup strategies, and data protection policies are strictly implemented and followed.
Manage installation, configuration, and updates of business software; monitor license usage and renewals.
Maintain detailed documentation of IT procedures, configurations, and issue resolution logs. Generate regular IT performance reports for management review.
ZOOM Communications
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