PRIMARY RESPONSIBILITY: Responsible for area productivity. Adherence to process, disbursement Collection etc. Should have potential to take the initiative in building a growing customer base. Responsible for recruitment of relationship managers for particular branches. Responsible for managing Profit and loss of a branch and ensuring profitability of strategic SBU. DESIRED SKILLS & QUALIFICATION: A graduate / P.G in any discipline. Minimum 4 to 5 year of experience Business loan. Must have team handling Experience.

Role & responsibilities Responsible for sourcing, structuring & servicing clients for their financial needs by offering them various secure & unsecured products majorly designed to cater to the MSME segment from open market and DSA. Responsible for attending clients queries and resolution in TAT. Responsible for coordination with support functions (Credit/Ops) in facilitating disbursement. To constantly provide feedback on the ground about the market and products offered by competition. Preferred candidate profile Minimum 2 year of experience in Business Loan or LAP Candidates should be locally belonging to their respective location. Should have good communication and negotiation skills.

Role & responsibilities Responsible for managing the overall sales of LAP and Business Loan at Cluster Level. Responsible for Business development in the assigned cluster by exploring business potential, opportunities & clientele to secure profitable business volumes. To Monitor the performance of branches on various productivity, efficiency and financial parameters. Responsible for streamlining systems and processes in branches, managing delinquency and mitigating risks by keeping the loan loss provision less than 1% of region portfolio in branch operations. To analyze business data & trends, projecting demand, resource allocation, manpower efficiency & deployment, cost optimization and accordingly manage sales targets, P/L accounts, and related growth. Responsible for monitoring P&L for individual branches and ensuring max profit by increasing budget numbers. Responsible for designing & executing business strategies in response to the market, customers' needs and growth requirements. Responsible for analyzing gaps in portfolio, doing credit analysis, risk identification, chalking out strategies to mitigate risks, and guiding branches in ensuring enhanced credit quality in the portfolio. To understand the market dynamics and accordingly suggest Credit & product team in devising competitive pricing structure periodically. Responsible for managing Team size spread across multiple branches. Preferred candidate profile Post Graduate/Graduate in any discipline. 8-10 years of prior experience in mortgage sales in NBFC/HFC in Rajasthan and need specific experience in LAP and Business Loans- Min 4/5 yrs. out of total 5/6 Years Managerial experience in handling a diverse team. Experience in handling ticket size between 10 Lacs- 5 Cr in LAP or 5 Lacs to 50 Lacs in Business Loans along with monthly disbursement of minimum 8-10cr.

Job Title: Contact Center Manager Inbound & Outbound (BFSI Sector) Department: Customer Experience /Telemarketing Reports To: Marketing and digital business Experience: 7+ (with minimum 2 years in a managerial role) Industry Preference: BFSI (Banking, NBFC, Insurance, Broking, Fintech) Job Summary: We are seeking a dynamic and experienced Contact Center Manager to lead our Inbound and Outbound Call Center Operations . The ideal candidate will have a strong background in managing high-performing teams, driving customer satisfaction, ensuring service-level adherence, and supporting sales, collections, and retention initiatives in the BFSI sector. There may be intercity travel also to manage 3rd party operations Key Responsibilities: 1. Team Leadership & Management Lead, train, and mentor a team of inbound and outbound contact center executives. Set performance targets (AHT, FCR, CSAT, conversion, etc.) and ensure they are met or exceeded. Monitor team productivity and create performance improvement plans where needed. Foster a customer-first, service-oriented culture across the team. 2. Inbound Contact Center Management Manage customer queries, complaints, and service requests related to loans, investments, insurance, or digital financial services. Ensure adherence to TAT and quality assurance standards. Collaborate with backend operations and IT teams for prompt resolution. 3. Outbound Campaign Management Oversee outbound campaigns for sales - direct conversions (loan products, cross sell Work closely with sales, and marketing teams to design and execute lead generation and cross-sell/up-sell campaigns. Analyze call data and improve contact strategies for better conversions. 4. Process Optimization & Reporting Identify process gaps and implement improvements to optimize efficiency. adhere to tools and CRM systems to track performance and customer journeys. Generate daily, weekly, and monthly MIS on team productivity, call quality, customer feedback, and campaign performance. 5. Compliance & Risk Ensure all activities are compliant with regulatory standards (RBI, SEBI etc.). Conduct regular training and audits to maintain quality and compliance standards. Handle escalations and sensitive customer issues with professionalism and discretion. Key Skills Required: Proven experience in managing contact center operations in BFSI domain. Strong people management and coaching skills. Excellent communication and conflict resolution skills. Hands-on experience with CRM, dialers, ticketing, and workforce management tools. Analytical mindset and familiarity with contact center KPIs. Preferred Qualifications: Graduate Language proficiency - English , Hindi and one local language any

Role & responsibilities Responsible for branch productivity. Adherence to process, disbursement Collection etc. Should have potential to take the initiative in building a growing customer base. Responsible for recruitment of relationship managers for particular branches. Responsible for managing Profit and loss of a branch and ensuring profitability of strategic SBU Preferred candidate profile A graduate / P.G in any discipline. Minimum 4 to 5 year of experience LAP / Business loan. Must have team handling Experience

Position: Business Analyst - Lending PRIMARY RESPONSIBILITY: To create and maintain functional specifications and work closely with the development and testing team Identifies products and/or services and their key features within unit or function. Identifies unit's core business drivers (i.e. regulatory, competition, customer behaviour) impacting revenues and costs. Gathers needs from unit and business / vendors to support development of technology solutions Preparation of Test Plans/Cases and business requirement Document (BRD) Interact with the business users to understand the requirements for the IT solution Stakeholder management • DESIRED SKILLS & QUALIFICATION: Minimum 3 years of working experience as a Business Analyst. Hands on experience on requirement gathering, documentation, UAT testing, implementation and stakeholder management Experience in Lending domain is preferred

Role & responsibilities Responsible for sourcing, structuring & servicing clients for their financial needs by offering them various secure & unsecured products majorly designed to cater to the MSME segment from open market and DSA. Responsible for attending clients queries and resolution in TAT. Responsible for coordination with support functions (Credit/Ops) in facilitating disbursement. To constantly provide feedback on the ground about the market and products offered by competition. Preferred candidate profile Minimum 1 year of experience in BL/LAP Candidates should be locally belonging to their respective location. Should have good communication and negotiation skills.

Role & responsibilities Responsible for assessing customers sourced by the Sales team in line with the credit policy, and determine deviations and exceptions. Handling credit underwriting of secured/unsecured in the mapped region including visiting the customers. Analyse delinquencies vs market trends specific to the location and provide related feedback to the sales /credit managers, including taking corrective action. Functionally manage the branch credit team for prompt and quality credit processing, adhering to the credit policy and defined processes & providing necessary approvals in line with the credit policy. Mentor and guide the branch credit manager for attainment of set targets, discipline, process compliance and adherence to company's rules and regulations. Monitor productivity of branch credit manager and conduct periodic branch visits for supervision and better oversight. Training to Credit & Branch distribution team on monthly basis on Credit policy, latest amendments, improvement areas & collecting constructive feedback. Preferred candidate profile CA or MBA with experience. 8-10 years of prior experience in LAP and Business Loans credit in NBFC/Bank in Mumbai. Experience in handling big ticket size cases.

Role: Cluster Credit Manager - Home Loans Base Branch Location: Thane Branches to be responsible for: Thane, Kalyan, Panvel, Andheri Roles and Responsivities: - Responsible for smooth functioning and managing the credit responsibilities of the assigned cluster Responsible for assessing customers sourced by the Sales team in line with the credit policy, and determining deviations and exceptions. Handling credit underwriting of Home Loans cases in the mapped region including visiting the customers. Ongoing monitoring of accounts, deferral tracking including tracking developments in the industry and the account to identify stress and work with the business teams / credit managers in devising appropriate mitigation strategies wherever needed. Functionally manage the branch credit team for prompt and quality credit processing, adhering to the credit policy and defined processes & providing necessary approvals in line with the credit policy. Mentor and guide the credit manager for attainment of set targets, discipline, process compliance and adherence to company's rules and regulations. Portfolio Management Reviewing the portfolio monthly including analysis on the delinquent cases and suggest changes in current Credit policy. Managing the changes in Credit policy as per market requirement to maintain healthy portfolio quality.

Position: Branch Manager Micro LAP Job Description • Drive & achieve increased quarterly sales targets, productivity & business development operations. • Market Penetration through direct/indirect marketing activities. • Manage and lead the Ros at the branch • Build, manage and promote relationship with Channel Partner in order to generate new customer leads • Ideating & training the team to enhance the brand awareness and enhance sales engine • Interface with the customer and provide efficient service • Work towards building a credit worthy portfolio at the branch Job Requirement • A graduate / P.G in any discipline • Must have team handling Experience • Must have prior experience of 3 - 5 years in Micro LAP • Must have good knowledge of the locale • Good Communication Skills • Should be able to understand the property valuation and legal and technical norms

Key Responsibilities: Strengthen / scaling up relationships with existing lenders. Fundraising expertise, onboarding new lenders. He/she will lead the entire end-to-end process - starting from due diligence, structuring of the deal, execution & managing post transaction compliances Build relationships with new / proposed lenders. Arrange for working capital facilities from bankers against inventory funding. Should be able to handle DP computation/ stock audits/ charge creation/ satisfaction with ROC/ financial covenant monitoring/ covenant compliance reporting etc Create, monitor, and manage all documentation with Banks and presentation materials required for debt capital. Support in the rating exercise with rating agencies Consistently organize and prioritize various projects to deliver a high-quality work-product on time Successfully develop and maintain tracking tools and presentation templates Ensure all tasks, deliverables and documentation are created with the highest level of accuracy

Role & responsibilities Responsible for branch productivity. Adherence to process, disbursement Collection etc. Should have potential to take the initiative in building a growing customer base. Responsible for recruitment of relationship managers for particular branches. Responsible for managing Profit and loss of a branch and ensuring profitability of strategic SBU Preferred candidate profile A graduate / P.G in any discipline. Minimum 4 to 5 year of experience LAP / Business loan. Must have team handling Experience

PRIMARY RESPONSIBILITY: Responsible for area productivity. Adherence to process, disbursement Collection etc. Should have potential to take the initiative in building a growing customer base. Responsible for recruitment of relationship managers for particular branches. Responsible for managing Profit and loss of a branch and ensuring profitability of strategic SBU. DESIRED SKILLS & QUALIFICATION: A graduate / P.G in any discipline. Minimum 4 to 5 year of experience LAP or BL Must have team handling Experience.

Role & responsibilities Responsible for sourcing, structuring & servicing clients for their financial needs by offering unsecured products majorly designed to cater to the MSME segment from DSA and connectors. Responsible for attending clients queries and resolution in TAT. Responsible for coordination with support functions (Credit/Ops) in facilitating disbursement. To constantly provide feedback on the ground about the market and products offered by competition. Preferred candidate profile Minimum 1 year of experience in Business Loan Candidates should be locally belonging to their respective location. Should have good communication and negotiation skills.

1. Source and shortlist suitable candidates for hiring needs. 2. Work closely with hiring managers to understand their hiring needs and preferences for positions and provide them with a pool of qualified candidates to choose from. 3. Screen resumes and applications to evaluate candidate qualifications and suitability for the job 4. Arranging telephone, video, or in-person interviews. 5. Offering job positions and completing the relevant paperwork. 6. Keeping track of all applicants as well as keeping applicants informed on the application process. 7. Coordinate the entire recruitment process from sourcing candidates to Joining 8. Documentation, Reporting, Ad-hoc HR dept activities

Designation: Branch Manager BL & LAP PRIMARY RESPONSIBILITY: Responsible for branch productivity. Adherence to process, disbursement Collection etc. Should have potential to take the initiative in building a growing customer base. Responsible for recruitment of relationship managers for particular branches. Responsible for managing Profit and loss of a branch and ensuring profitability of strategic SBU. DESIRED SKILLS & QUALIFICATION: A graduate / P.G in any discipline. Minimum 4 to 5 year of experience LAP / Business loan. Must have team handling Experience.

Roles and Responsibilities: - - Responsible for recruiting and training new agents/PoSPs for Motor, Non- Motor and health Insurance vertical. - Getting premium amount from various PoSPs and providing a best service. - Guiding, Motivating & educating PoSPs in different line of business. Key Responsibility Areas:- - Top-line achievement - Revenue & Retention - Business hygiene - POSP recruitment Desired Skills: - - Should be able to take responsibility of monthly numbers and deliver the same. - Understand and align with the company's policies. - Maintain highest level of business hygiene. - Maintain good relationship with clients as well as insurance companies

Role & responsibilities Role & responsibilities He/she will be responsible for managing a delinquency-free Loan portfolio. The incumbent is required to do this in a cost-optimal manner and ensure that there are no adverse fallouts due to the collections means employed. He is required to build the necessary analytic models to provide feedback to the underwriting He is required to set up sound Collections processes while adhering to the Fair Practices Code. He is required to build up the Collections Infrastructure through recruitment of the right personnel, engagement of external agencies wherever appropriate and setting up of tele calling enters to ensure constant proactive customer reach out to prevent early-stage delinquency and reduce flows to higher buckets. Draft and implement a standard recovery process for the business to cut down NPAs and reduce delinquency across buckets. Preferred candidate profile Candidates must be only from NBFCs or banks with Collections experience in BL and LAP. Candidates must possess knowledge of Legal recovery. Ability to multitask and deliver qualitative outputs consistently at short deadlines Good communication.

Role & responsibilities Responsible for sourcing, structuring & servicing clients for their financial needs by offering them various secure & unsecured products majorly designed to cater to the MSME segment from open market and DSA. Responsible for attending clients queries and resolution in TAT. Responsible for coordination with support functions (Credit/Ops) in facilitating disbursement. To constantly provide feedback on the ground about the market and products offered by competition. Preferred candidate profile Minimum 1 year of experience in LAP/Mortgage Loan. Must have good DSA/Connector network. Candidates should be locally belonging to their respective location. Should have good communication and negotiation skills.

Role & responsibilities Responsible for sourcing, structuring & servicing clients for their financial needs by offering them various secure & unsecured products majorly designed to cater to the MSME segment from open market and DSA. Responsible for attending clients queries and resolution in TAT. Responsible for coordination with support functions (Credit/Ops) in facilitating disbursement. To constantly provide feedback on the ground about the market and products offered by competition. Preferred candidate profile Minimum 1 year of experience in LAP/Mortgage Loan. Must have good DSA/Connector network. Candidates should be locally belonging to their respective location. Should have good communication and negotiation skills.