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IT Manager

5 years

1 - 5 Lacs

Posted:3 days ago| Platform: GlassDoor logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Asset Management:

  • Maintain a comprehensive inventory of all IT assets, including hardware, software licenses, cloud services, and peripherals.
  • Track asset lifecycles, depreciation, and disposal in accordance with company policies.
  • Ensure systems are updated with real-time asset records using UEM/MDM tools.

IT Vendor Management:

  • Establish and maintain relationships with IT vendors and service providers.
  • Negotiate contracts, service level agreements (SLAs), and pricing to ensure cost-effective services.
  • Monitor vendor performance and address any service-related issues promptly.

Cloud and IT Infrastructure:

  • Manage and administer cloud platforms, with a strong understanding of SaaS/IaaS tools and services.
  • Experience in managing and securing Google Workspace (Gmail, Drive, Admin Console, etc.).
  • Set up and maintain Unified Endpoint Management (UEM) or Mobile Device Management (MDM) solutions.
  • Configure and remotely manage access points (AP) and wireless networks for seamless connectivity.

Email and Drive Backup for Exit:

  • Implement and oversee procedures for data backup and secure access management for departing employees.
  • Ensure protection and compliance of all company data during exits and transitions.

IT Issue Resolution (Software):

  • Provide technical support and troubleshooting for software-related issues.
  • Collaborate with end-users to ensure minimal disruption to business operations.

IT Issue Resolution and Vendor Coordination (Hardware):

  • Manage hardware-related issues and coordinate with external vendors for repairs and maintenance.
  • Ensure timely resolution to reduce equipment downtime.

IT Procurement & Vendor Negotiations:

  • Collaborate with procurement for sourcing IT equipment.
  • Negotiate favorable pricing and service terms for new purchases and repairs.

Biometric Systems Management:

  • Supervise and maintain biometric attendance systems to ensure operational reliability and data accuracy.
  • Troubleshoot sync or access issues and liaise with vendors as needed.

Qualifications:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • At least 5 years of proven experience in IT management or a similar role.
  • Strong knowledge of IT asset and vendor management, procurement, and contract negotiation.
  • Hands-on experience with Google Workspace administration and cloud tools.
  • Proficiency in troubleshooting both software and hardware issues.
  • Experience in setting up and managing UEM or MDM platforms.
  • Familiarity with remote management of APs and biometric systems is an advantage.
  • Strong communication, leadership, and organizational skills.

Job Type: Full-time

Pay: ₹15,853.40 - ₹48,319.39 per month

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Day shift

Work Location: In person

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