Preferred candidate profile 1) Ensure the achievement of sales targets and revenue goals within assigned accounts 2) Establish and maintain strong relationships with stakeholders at various levels within organizations 3) Analyze market trends, competition, and customer feedback to identify opportunities for growth. 4) Provide regular updates to the management on account performance, challenges, and opportunities. Key Skills : Proven experience in managing key accounts in the automotive industry . Strong understanding of automotive products, solutions, and customer requirements. Excellent communication, negotiation, and presentation skills. Strong problem-solving and conflict-resolution abilities. Ability to build and maintain long-term client relationships. Proficiency in CRM tools and MS Office (Word, Excel, PowerPoint). Ability to manage multiple accounts and projects simultaneously

Education B.Com/M.Com with 60% throughout academics. Location Nagpur Work Experience – 4-7 years of experience. SAP Mandatory. Roles & Responsibilities: 1. Ensure Customer invoicing is done at regular intervals and invoices are dispatched to Customers on time. 2. To send the SOA to the customers according to schedule. 3. Undertake periodic reconciliation and get the customer's sign-off. 4. Highlight disputes to the Area Team for faster Resolution. 5. Follow up for collection and accounting, the same with perfection. 6. Undertake routine accounting activities. 7. Processing of Vendor Payments and Vendor Reconciliation. 8. Processing of Employee Claims and Advances. 9. Understand and comply with Statutory compliance. 10. Undertake Audit Compliance. 11. Clearing of Warranty and Goodwill Cases periodically. 12. Preparation and Circulation of MIS as per schedule and circulation at relevant forums. 13. Completion of documents for Capitalization of Fixed Assets and its Disposal on a Timely Basis. 14. Undertaking Periodic Inventory Verification at Workshop and Sites 15. Driving Cost-Saving Initiatives Behavioral: Good Communication Skills MS Office Manufacturing Experience Local Candidates preferred.

Roles and Responsibilities 1. Revenue recognition- Vehicles and After-market business. 2. Assist business team in profitability report at product level. 3. Monthly tracking and accounting of GIT/Finished goods and monthly reconciliation to be done. Co-ordination with cross functional teams. 4. CAPEX and OPEX MIS reporting monthly and year to date. Variance analysis required for Budget Vs Actual at month end. 5. Assist in Preparing Strategic business plan for the next financial year along with business team - be it Revenue, Opex, Capex, New Initiatives etc. 6. Month end closing activities like accrual of revenue expenses, FG valuation etc. 7. Preparing data for GST returns. 8. Basic knowledge of TDS/TCS and other local laws. 9. Updating prices on monthly basis in DAN master (SAP) & providing support to the business head on need. 10. SPOC for Internal auditors during audits like providing timely data and coordinating with cross functional departments as per audit requirement. 11. Monitoring Accounts receivable report on daily basis and ensure its weekly reporting across all the vertical heads. 12. Maintaining Imprest and preparing BRS at local level. 13. Review of revenue expenses provisions and finalization for posting at each month end. Desired Candidate Profile 1. SAP Proficient and good excel knowledge 2. Positive attitude and quick learner. 3. Team Player. 4. Well efficient in meeting deadlines and handling pressure. 5. High energy level ability to drive change. 6. Negotiation and Convincing skills. 7. Good communication and analytical skills.

Role & responsibilities ENABLING TEAM FOR EXECUTION- • Partner in Zonal Strategy making and driving out plans for the region • Ensure complete mapping of Area with different applications relevant to ETB Solution based on BPS strategy • Lead CSMs to maximize on prospecting and effective pitching of product, supporting them to extract better terms of sales • Chart out & drive action plan basis customer satisfaction surveys • Engage with Financiers to help CSMs towards smooth handling of financing arrangements for customer. • Secure required support & approvals from RBM and other HQ stakeholders to enable CSMs execute the sale orders In order to meet Area sales & financial target set by the organization. 2 Business Development Activities • Plan & Execute Area Marketing activities • Drive BPS implementation in the Area • Resolve dealer issues for long term dealer satisfaction • Receivable Management • DSE Incentive certification & payout • Ensure sales readiness thru STA securement In order to: Ensure Inquiry generations, Dealership profitability, Long term customer connect and Volumes as per the SBP 3 Process adherence • Ensure Process Adherence by entire team and network • Indent - Demand and Sales Forecasting • P-Terex • T-Terex • Capitalized vehicles Utiliation 4 Governance & Customer Satisfaction • Issues to be Captured in RO War Room weekly • Issues to be followed for closure • Joint Sales and Service Visits for the Region • Customer Satisfaction - VIP Feedback / 1st month survey results • Customer Satisfaction - Repeat Sales In order to: Achieve repeat Purchase and Area Business Volumes 5 Sales Enablers • Dealer Readiness build up for HD Sales( Includes DSE count & Dealer led Sales) • Manage DSE productivity & Attrition • DSE competence Preferred candidate profile • Understanding broad perspective of USPs of ETB Solution and its commercial advantages also competitors • Expert understanding- VLP • Expert understanding- Key Account Management. • Comprehensive view of AM offerings. • People Management • Negotiation Skills • Operational Understanding Channel Management -Financial acumen- customer business and dealership Interested candidate:- please mail profile on zzharora@vecv.in

Key Responsibilities: •Accounts Receivable Monitor status of accounts receivable with Finance Manager, recommend deviation from credit policy in identified cases to the Business Head. In Order to minimize bad debts. •Customer Satisfaction Monitor response and resolution time with respect to customer service issues, coordinate with the team for effective resolution and closure. In Order to meet customer requirements for efficient service and repair. •Key Account Management Identify key customers biggest challenges and along with the team come-up with tailored service solutions that match their needs. Review current customers and calculate potential of each of them. In Order to ensure high levels of customer satisfaction. •Part Inventory, Availability, sales and marketing Initiate and negotiate discussions with customers on parts sale agreement based on customer requirements; get the RO/HQ team to close agreements. In Order to increase coverage in the market and ensure future sales. •Site Management Map the Area extensively to identify requirement of site services, Review services provided by technicians and support for resolution of issues, ensure parts availability and warranty claims and deliver as per standards at the site. Better service TAT, Responsiveness and EOS adherence, Competency building, DOS process, Retail excellence. In Order to ensure delivery as per standard at the site. •Workshop Administration Ensure standards at workshop are maintained, resources are utilized in an effective manner and SOP are adhered. In Order to ensure smooth running of the workshop, effective resource utilization. •Quality Management System Coordinate with other functions within aftermarket to ensure the team is trained on process and procedure so that the customer is satisfied with the services in the first instance, review non - compliance and work with team members to ensure closure of all non – compliances. In Order to meet the required quality standards. •People Management Find training needs, coordinate with HR team for planning and delivery of soft skills training and technical training. Identify the competency gaps and facilitating competence development for aftermarket team. Administration of performance management process. Engaging & retaining talent. Driving Values & VGAS action plans. Making hiring decisions for any requirement in the COCO aftermarket. In Order to develop a capable and motivated team of professionals. Desired profile: •Commercials understanding of Markets & CV business (P&L) •Technical and Commercial Knowledge •Customer Orientation, Communication, Negotiation and People Management Skill

Key Responsibilities: •Accounts Receivable Monitor status of accounts receivable with Finance Manager, recommend deviation from credit policy in identified cases to the Business Head. In Order to minimize bad debts. •Customer Satisfaction Monitor response and resolution time with respect to customer service issues, coordinate with the team for effective resolution and closure. In Order to meet customer requirements for efficient service and repair. •Key Account Management Identify key customers biggest challenges and along with the team come-up with tailored service solutions that match their needs. Review current customers and calculate potential of each of them. In Order to ensure high levels of customer satisfaction. •Part Inventory, Availability, sales and marketing Initiate and negotiate discussions with customers on parts sale agreement based on customer requirements; get the RO/HQ team to close agreements. In Order to increase coverage in the market and ensure future sales. •Site Management Map the Area extensively to identify requirement of site services, Review services provided by technicians and support for resolution of issues, ensure parts availability and warranty claims and deliver as per standards at the site. Better service TAT, Responsiveness and EOS adherence, Competency building, DOS process, Retail excellence. In Order to ensure delivery as per standard at the site. •Workshop Administration Ensure standards at workshop are maintained, resources are utilized in an effective manner and SOP are adhered. In Order to ensure smooth running of the workshop, effective resource utilization. •Quality Management System Coordinate with other functions within aftermarket to ensure the team is trained on process and procedure so that the customer is satisfied with the services in the first instance, review non - compliance and work with team members to ensure closure of all non – compliances. In Order to meet the required quality standards. •People Management Find training needs, coordinate with HR team for planning and delivery of soft skills training and technical training. Identify the competency gaps and facilitating competence development for aftermarket team. Administration of performance management process. Engaging & retaining talent. Driving Values & VGAS action plans. Making hiring decisions for any requirement in the COCO aftermarket. In Order to develop a capable and motivated team of professionals. Desired profile: •Commercials understanding of Markets & CV business (P&L) •Technical and Commercial Knowledge •Customer Orientation, Communication, Negotiation and People Management Skill

Key Responsibilities: •Accounts Receivable Monitor status of accounts receivable with Finance Manager, recommend deviation from credit policy in identified cases to the Business Head. In Order to minimize bad debts. •Customer Satisfaction Monitor response and resolution time with respect to customer service issues, coordinate with the team for effective resolution and closure. In Order to meet customer requirements for efficient service and repair. •Key Account Management Identify key customers biggest challenges and along with the team come-up with tailored service solutions that match their needs. Review current customers and calculate potential of each of them. In Order to ensure high levels of customer satisfaction. •Part Inventory, Availability, sales and marketing Initiate and negotiate discussions with customers on parts sale agreement based on customer requirements; get the RO/HQ team to close agreements. In Order to increase coverage in the market and ensure future sales. •Site Management Map the Area extensively to identify requirement of site services, Review services provided by technicians and support for resolution of issues, ensure parts availability and warranty claims and deliver as per standards at the site. Better service TAT, Responsiveness and EOS adherence, Competency building, DOS process, Retail excellence. In Order to ensure delivery as per standard at the site. •Workshop Administration Ensure standards at workshop are maintained, resources are utilized in an effective manner and SOP are adhered. In Order to ensure smooth running of the workshop, effective resource utilization. •Quality Management System Coordinate with other functions within aftermarket to ensure the team is trained on process and procedure so that the customer is satisfied with the services in the first instance, review non - compliance and work with team members to ensure closure of all non – compliances. In Order to meet the required quality standards. •People Management Find training needs, coordinate with HR team for planning and delivery of soft skills training and technical training. Identify the competency gaps and facilitating competence development for aftermarket team. Administration of performance management process. Engaging & retaining talent. Driving Values & VGAS action plans. Making hiring decisions for any requirement in the COCO aftermarket. In Order to develop a capable and motivated team of professionals. Desired profile: •Commercials understanding of Markets & CV business (P&L) •Technical and Commercial Knowledge •Customer Orientation, Communication, Negotiation and People Management Skill

Roles & Responsibilities:- 1. Enquiry/Lead Generation:- To generate enquiries and convert them in sales to achieve sales targets. 2. Field Visits:- Meeting with potential and existing customers and Providing them transportation solution with VE products 3. Liaison with Financers:- Support customers in vehicle financing and making good rapport with financers. 4. Feedback and Report :- Sharing enquiries with DSM, providing feedback of hot enquiries and day to day sales activities. 5. Achievement of Sales Target and Pipeline:- Achieving sales target provided by DSM and keep pipeline ready for new customers 6. Customer Support and Product Knowledge:- Providing detailed description of product to customer, do the needed analysis and suggest the best product in Order to increase customer satisfaction. 7. Promotional Activities and Cold Calling:- Execution of promotional activities in the area allocated (e.g. Loan Mela, Demo, Campaign, Customer meet etc.)

Role & responsibilities: Annual Business Planning and Review: Analyse past performance and potential, draft targets for parts and service locationwise with Finance Manager finalize in consultation with the Retail Business Head, monitor weekly and monthly parts consumption and plan corrective actions accordingly. Accounts Receivable: Monitor status of accounts receivable with Works Manager, Manager and Retail Business Head, recommend deviation from credit policy in identified cases. Customer Satisfaction Monitor response and resolution time with respect to customer service issues, coordinate with concerned works manager for effective closure, if required coordinate between customer and regional office for resolution on certain issues. Key Account Management: Monitor planned actions for identified key accounts with respect to aftermarket (parts & service) and finance issues, liaison between concerned people internally and the customers. Expansion of Service Infrastructure: Identify opportunities for expansion of service infrastructure based on customer presence and potential, provide inputs for feasibility study, provide inputs for investment plan. Part Inventory and Availability: Monitor first pick for parts for branches, suggest corrective actions to Parts Incharge Warranty and Service Administration: Monitor number and value of claims rejected, review and seek approval as per limits, seek National Sales Heads approval for settlement of out of warranty claims. Post Sales Service: Provide resolution to customer escalation cases on complaints from works managers and seek guidance and support form channel/Area/Regional Service Manager. People Management: Identify manpower requirements, seek approval, coordinate with HR for recruitment and selection, create training and development plan for team and develop team competencies, prepare and review personal business plan for team members. Preferred candidate profile Commercials understanding of Markets & CV business (P&L) Technical and Commercial Knowledge • Leadership, Communication and People Management Skills Customer Orientation and Negotiation Skill

Role & responsibilities: Handle customer service complaints and co-ordinate with the floor team to ensure timely vehicle delivery Aid in achieving workshop revenue on a monthly basis Monitor status of accounts receivable with Works Manager and Retail Business Head Keep good relations with all customers thereby achieving good customer service Co-ordinate with entire service team to indentify delay reasons and other technical dificulties in the workshop operations Follow and streamline systems and process in customer service Preferred candidate profile: Commercials understanding of Markets & CV business (P&L) Technical and Commercial Knowledge Leadership, Communication and People Management Skills Customer Orientation and Negotiation Skills

Roles and Responsibilities Manage warranty claims from receipt to resolution, ensuring timely and efficient processing. Coordinate with customers, and internal teams to resolve issues related to warranty claims. Conduct thorough inspections of vehicles to determine eligibility for warranty coverage. Maintain accurate records of all warranty-related activities, including claims received, processed, and resolved. Provide excellent after-sales support to customers by resolving their queries and concerns in a professional manner. Desired Candidate Profile 1-4 years of experience in automobile service or after-sales support with expertise in warranty administration. Diploma/B.Tech/B.E. degree in Any Specialization preferrable automobile/mechanical; knowledge of automobiles industry preferred but not mandatory. Strong understanding of warranty management principles, practices, and regulations; ability to work independently

Roles & Responsibilities:- Achieve monthly and annual sales targets for commercial vehicles (LCV/HCV/Bus segment). Generate new business through lead conversions, field prospecting, and referrals. Effectively handle walk-in customers and follow a structured sales process from inquiry to delivery. Develop and maintain long-term relationships with individual buyers, fleet operators, and institutional clients. Coordinate with internal teams to ensure smooth execution of vehicle bookings, financing, registration, and delivery. Participate in dealership-level promotional campaigns, roadshows, and customer outreach programs. Develop and maintain long-term relationships with individual buyers, fleet operators, and institutional clients. Ensure high levels of customer satisfaction by addressing pre- and post-sale queries professionally and promptly. Perks & Benefits:- Competitive Sales Incentives & Travelling Allowances.

Roles & Responsibilities:- Achieve monthly and annual sales targets for commercial vehicles (LCV/HCV/Bus segment). Generate new business through lead conversions, field prospecting, and referrals. Effectively handle walk-in customers and follow a structured sales process from inquiry to delivery. Develop and maintain long-term relationships with individual buyers, fleet operators, and institutional clients. Coordinate with internal teams to ensure smooth execution of vehicle bookings, financing, registration, and delivery. Participate in dealership-level promotional campaigns, roadshows, and customer outreach programs. Develop and maintain long-term relationships with individual buyers, fleet operators, and institutional clients. Ensure high levels of customer satisfaction by addressing pre- and post-sale queries professionally and promptly. Perks & Benefits:- Competitive Sales Incentives & Travelling Allowances.

Roles & Responsibilities:- Achieve monthly and annual sales targets for commercial vehicles (LMD/HD Eicher Trucks) Generate new business through lead conversions, field prospecting, and referrals. Effectively handle walk-in customers and follow a structured sales process from inquiry to delivery. Develop and maintain long-term relationships with individual buyers, fleet operators, and institutional clients. Coordinate with internal teams to ensure smooth execution of vehicle bookings, financing, registration, and delivery. Participate in dealership-level promotional campaigns, roadshows, and customer outreach programs. Develop and maintain long-term relationships with individual buyers, fleet operators, and institutional clients. Ensure high levels of customer satisfaction by addressing pre- and post-sale queries professionally and promptly. Perks & Benefits:- Competitive Sales Incentives & Travelling Allowances.

Roles and Responsibilities Conduct vehicle inspections to identify defects and recommend necessary repairs. Perform routine maintenance tasks such as oil changes, tire rotations, and brake services. Diagnose and repair complex issues using diagnostic equipment like OBDII scanners. Develop strong relationships with customers by providing excellent customer service and communication. Participate in product development and quality improvement initiatives to enhance repair processes.

Roles and Responsibilities Address Customer Complaints: Handle and resolve customer complaints promptly, providing effective solutions to ensure high levels of satisfaction. Professional Customer Management: Manage customer interactions with professionalism, ensuring issues are resolved in a timely manner through clear and effective communication. Technical Troubleshooting: Utilize problem-solving skills and product knowledge to diagnose and address technical issues efficiently. Data Analysis: Regularly analyze data to identify trends and opportunities for improvement in after-sales service operations. Vehicle Job Card Management: Oversee the opening and closing of vehicle job cards, ensuring accurate documentation and tracking. Cost and Time Estimation: Provide customers with estimated costs and timelines for vehicle service completion. Coordination: Facilitate communication and coordination between the floor supervisor, customers, and management to ensure smooth operations and customer satisfaction.

Conduct Training Sessions : Lead engaging training sessions on product features and usage to ensure customers fully understand and can effectively utilize our offerings. Share Company Insights : Provide an overview of VECV's history, values, and mission, fostering a deeper connection with customers and stakeholders. Inform on Automotive Technologies : Stay updated on new automotive technologies and trends, and communicate relevant insights to customers to enhance their knowledge and experience. Assist with Documentation : Support customers in navigating vehicle documentation processes, ensuring clarity and compliance throughout. Organize Meetings : Coordinate and facilitate meetings with customers and stakeholders, ensuring all parties are informed and engaged in discussions. Address Customer Inquiries : Respond promptly to customer inquiries, gather feedback, and identify areas for improvement to enhance overall satisfaction and product offerings.

Role & responsibilities Warranty failure investigation Warranty/GW Claim processing in System AMC Claim processing in System Warranty parts sending to plant as per the desired list shared by Plant team. Coordinating with plant warranty team & CSM for settlement of claims BDMS claim processing and approval

Roles & Responsibilities:- 1. Enquiry/Lead Generation:- To generate enquiries and convert them in sales to achieve sales targets. 2. Field Visits:- Meeting with potential and existing customers and Providing them transportation solution with VE products 3. Liaison with Financers:- Support customers in vehicle financing and making good rapport with financers. 4. Feedback and Report :- Sharing enquiries with DSM, providing feedback of hot enquiries and day to day sales activities. 5. Achievement of Sales Target and Pipeline:- Achieving sales target provided by DSM and keep pipeline ready for new customers 6. Customer Support and Product Knowledge:- Providing detailed description of product to customer, do the needed analysis and suggest the best product in Order to increase customer satisfaction. 7. Promotional Activities and Cold Calling:- Execution of promotional activities in the area allocated (e.g. Loan Mela, Demo, Campaign, Customer meet etc.)