Job
Description
About the Role We are looking for a skilled and detail-oriented IT Administrator to join our growing team. The ideal candidate will be responsible for the planning, implementation, management, and support of all internal IT systems and infrastructure — both on-premise and cloud-based — ensuring high availability, security, and scalability. If you're someone who thrives in a fast-paced environment and takes ownership of all things tech, we’d love to hear from you! Key Responsibilities 1. Network Management Set up, manage, and maintain internal networks (LAN, WAN, VPN, Site-to-Site tunnels) Configure firewalls, routers, and switches for optimal performance and security Monitor and troubleshoot network issues to ensure uptime and minimal downtime 2. Server & Cloud Infrastructure Install, configure, and maintain servers (Windows/Linux) and cloud platforms (AWS, GCP) Manage database access, data backup/recovery, and secure storage systems Oversee cloud cost optimization and generate weekly infrastructure performance reports 3. Security & Compliance Implement cybersecurity controls and conduct regular security audits Ensure compliance with standards like ISO27001, GDPR, and CCPA Manage firewalls, antivirus, IDS/IPS, and penetration testing procedures Monitor IAM, SSO, logs, and enforce patch management across systems 4. End User Support & Troubleshooting Provide technical support for hardware, software, and network issues Manage helpdesk/ticketing system and ensure timely issue resolution Conduct IT onboarding and training for new employees Administer SSO and IAM tools for access and security 5. Vendor & Third-Party Management Liaise with vendors for IT hardware, software, ISP, and AMC services Manage vendor contracts, SLAs, and tool evaluations Coordinate IT integrations for third-party platforms (AWS, MongoAtlas, etc.) 6. Data Management & Backup Schedule and verify system/database backups Manage data access and retention policies Perform regular disaster recovery drills and clean up unused data 7. Documentation & Policy Management Maintain comprehensive documentation of configurations, workflows, and DR protocols Develop and update IT policies (BYOD, password policy, access control, etc.) Maintain an inventory of IT assets and software licenses 8. Collaboration & Cross-functional Support Work with DevOps to streamline automation, access, and cloud deployment processes Coordinate with HR, Compliance, and Product teams on onboarding and audits 9. IT Project Management Lead IT infrastructure projects (system upgrades, network expansion, etc.) Track IT budgets, forecast future needs, and ensure cost-effective operations 10. Innovation & Research Stay updated on the latest technologies and propose upgrades Drive initiatives to improve efficiency, security, and user experience 11. Monitoring Tools & Systems Use tools like Datadog, CloudWatch, and Sentry for monitoring and performance Regularly review AWS WAF, Security Hub, and GuardDuty for threats and vulnerabilities Requirements Bachelor’s degree in Computer Science, Information Technology, or related field 3–7 years of experience in IT administration, infrastructure, or network management Hands-on experience with cloud platforms (AWS/GCP), SSO/IAM systems, and DevOps tools Solid understanding of networking protocols, cybersecurity standards, and IT compliance Strong problem-solving skills and ability to manage multiple priorities Excellent communication and documentation skills Nice to Have Certifications: CCNA, AWS Certified SysOps Administrator, CompTIA Security+, etc. Experience with automation tools, CI/CD systems (Jenkins, Git), and scripting Why Join Us? Work with a high-growth team and cutting-edge technologies Take ownership of critical IT systems and infrastructure Flexible work environment and a strong focus on security and compliance Opportunities to innovate and contribute to strategic tech decisions Show more Show less
