Internal Communication Specialist

The Role:

The Assistant Manager - Internal Communications and Industry Relations is responsible for developing and executing strategic internal communication initiatives, ensuring clear and consistent messaging across the organization, and fostering strong relationships with key industry associations. This dual-focused role will drive employee engagement, support organizational goals, and position the company as an active and respected industry participant.

Key Responsibilities

Internal Communications

1. Develop and implement the organization's internal communications strategy, ensuring alignment with business objectives, culture, and values.

2. Create, review, and distribute internal communications content, including newsletters, intranet articles, executive messages, presentations, and videos.

3. Collaborate cross-functionally with HR, leadership, and other departments to deliver key messages and support change management initiatives.

4. Manage and optimize internal communication channels and tools, maintaining an editorial calendar for timely and relevant communications.

5. Organize and facilitate employee engagement activities, company meetings, workshops, and surveys to foster a positive workplace culture.

6. Monitor, measure, and report on the effectiveness of internal communications, using feedback and data to recommend improvements.

7. Support crisis communications and ensure timely, accurate information is provided to employees during critical situations.

8. Maintain guidelines and protocols for internal communications, ensuring clarity and consistency across all messaging.

Industry Association Relationship Management

1. Establish, nurture, and manage relationships with key industry associations, chambers, and relevant external bodies.

2. Represent the organization at industry events, forums, and association meetings to enhance visibility and influence.

3. Identify opportunities for collaboration, advocacy, and partnership with industry associations to advance the company's strategic interests.

4. Keep abreast of industry trends, regulatory developments, and association activities, providing timely updates and recommendations to senior management.

5. Coordinate the onboarding and engagement process for new association partnerships, ensuring mutual value and smooth collaboration.

6. Gather feedback from associations and internal stakeholders to continuously improve relationship management strategies.

7. Prepare reports and presentations for leadership on the status and impact of industry association engagements.

Qualifications and Skills

1. Bachelor's degree in Communications, Business Administration, Marketing, or a related field.

2. Approximately 5 years of experience in internal communications, corporate communications, or industry associations engagement management.

3. Proven experience in managing communication channels and building strong external relationships, preferably with industry associations.

4. Excellent verbal and written communication skills, with strong attention to detail and the ability to tailor messaging for diverse audiences.

5. Strong project management, organizational, and analytical skills.

6. Ability to work collaboratively across teams and with senior leadership.

7. Experience with digital communication tools, intranets, and content management systems is an advantage.

8. High level of professionalism, interpersonal skills, and the ability to represent the company externally.