Internal Communication Specialist

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Team:

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About the Role:

This role provides back-office and technical support for internal communications in LM Re; two LII regions: UK&MENA, and Europe; international HR and international Technology.

About the Department & Team:

The goal of the internal communication function is to use high performance internal communication to improve employee performance and deliver the business strategy. The function is made up of eight people based internationally: head of, six business partners (one of whom is a senior BP), and an internal communications advisor. The function provides strategic advice and guidance. In particular, on moving away from ‘traditional’ broadcast communications to communication that helps make change happen and improve employee performance. It manages business-wide channels (including intranet, social platforms, corporate emails, in-person and virtual ‘town halls’, videos). And develops high quality deliverables including plans and approaches for specific projects/programmes as well as ‘business as usual’ communications.

Key Responsibilities:

• Keeping the work in progress tracker updated including, entering stats using Adobe Analytics
• Uploading videos to myVideo
• Maintaining automated distribution lists
• Producing monthly communication statistics for LM Re, LII Europe and LII UK&MENA

Sending of formal written communications via our mailing system (DotDigital) – LM Re, LII Europe/UK&MENA

• Pulling distribution lists
• Creating communication in DD
• Managing send of communication

Intranet management

• Publishing/setting up articles including organising design assets with agency when needed
• Intranet updates for areas owned by IC
• Building intranet pages for specific communications e.g. financial results for LII, LM Re, LII Europe and LII UK& MENA

Town hall support

• Generating Distribution Lists (DL) for invites / relevant comms
• Creating and sending out question's in advance email
• Coordinating with AV to sort dial in and speaker links, providing AV with agenda
• Creating survey for follow up email
• Creating and sending out follow up email
• Adherence to all relevant regulatory requirements forms part of your role, and the demonstration of behaviours as set out in the Conduct Risk Policy, as they relate to your role, is core to LSM's commitment to our Liberty Values, placing customers at the centre of our business and behaving with integrity. LSM expects you to understand your responsibilities relating to all regulatory and internal requirements, and to proactively demonstrate compliance with these requirements and behaviours at all times. These requirements include the Senior Managers and Certification Regime Conduct Rules ,Solvency II, fair treatment of customers, Financial Crime, Data Protection, Conflicts of Interest, and Whistleblowing

Skills and Experience:

• Tech-savvy and able to use a variety of different systems quickly
• Experience of working with digital media/in a communication environment is helpful but not necessary if the person is right
• Good at making things happen
• Be comfortable working flexibly and sometimes under pressure to tight deadlines
• Able to prioritise effectively and good self-management with strong planning and organizational skills
• Happy working on both large-scale longer-term projects and ad hoc pieces of work
• Quick, able to understand requirements quickly and fast to deliver
• Able to work for different team members and prioritise accordingly
• Happy to challenge the status quo and make suggestions for improving how we do things
• Numerate and able to display information well

About Liberty International Insurance (LII)

Liberty International Insurance (LII) is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer. We offer a breadth of world-class insurance and reinsurance services to brokers and insureds in all major markets.

Our people are key to our success. That is why "Put People First" is one of the five Liberty values which unite us as a global organisation. We bring this to life for our colleagues through:

• Offering a vibrant and inclusive environment and committing to their career development.
• Promoting diversity, equity and inclusion (DEI). Our Inclusion Matters framework and employee-led networks strengthen the diversity of our workforce and our inclusive environment.
• Reinforcing that collaborating together to share our unique perspectives help us make better decisions, deliver innovative solutions and pursue our ambitious goals.
• A supportive culture, which includes promoting a healthy work-life balance and working flexibly.

For more information, please follow the links below:

https://www.libertyspecialtymarkets.com/gb-en/careers/working-for-us

https://www.libertyspecialtymarkets.com/gb-en/careers/diversity-equity-and-inclusion