gallagher service center is a company based out of 3 rd , 4 th , 5 th Floor Giga, Pune, Maharashtra, India.
Not specified
INR 7.0 - 15.0 Lacs P.A.
Work from Office
Full Time
KEY ACCOUNTABILITIES/DELIVERABLES Develop and maintain a deep understanding of GGB/GRe business activities, as directed by the CPO Build and maintain strong working relationships with key stakeholders within GGB/GRe and Gallagher more broadly to gain insights to GGB/GRe and Gallaghers business and control environment Assist the CPO to implement the Global Data Privacy Framework (Tier 1) across GGB/GRe Assist the CPO to develop and implement any required GGB/GRe local Data Privacy Frameworks (Tier 2) to minimize privacy risks and drive risk reduction initiatives, including the creation and roll out of policies, standards, processes, playbooks and associated training Train GGB/GRe colleagues in the identification and management of privacy risks and provide coaching to Privacy Champions Complete and maintain GGB/GRe Privacy Risk Registers, with specific focus on inherent and residual risk Provide clear and concise privacy advice in an impactful manner using a wide range of communication channels. Perform privacy horizon scanning Conduct privacy risk assessments, AI impact assessments and personal data transfer impact assessments in respect of new or amended proposed processing activities Develop playbooks for managing and manage complex data subject rights requests including application of applicable exemptions and redactions where required Handle internal and third-party requests for access to GGB/GRe data Assess GGB/GRe personal and commercial data incidents using our playbooks and provide advice and guidance for their containment, mitigation and regulatory reporting obligations Assess privacy risks in relation to GGB/GRes supply chain, working closely with colleagues in security, IT, legal and procurement. Handle GGB/GRe privacy related complaints Provide privacy practitioner advice in relation to GGB/GRe related data protection contractual terms Prepare regular GGB/GRe reports and management information as required. Support the GGB/GRe M&A Privacy Lead(s) in respect of mergers and acquisitions and their future integration or divestiture Assist in the maintenance of GGB/GRes Records of Processing activities Monitor privacy compliance across GGB/GRe as directed by the CPO Carry out duties following internal policies and procedures in accordance with applicable laws, rules, regulations, good governance and Gallaghers shared values putting clients at the heart of our business. Qualifications Min 3+ years demonstrable experience in an operational / consultative privacy role providing hands on privacy advice and support in the identification, assessment, management and monitoring of privacy risks including independently conducting privacy risk assessments and transfer impact assessments as well as advising on complex data subject rights requests Privacy qualifications / certificates e.g. CIPP/E/Asia, CIPM, data protection practitioner certifications (preferred) Technical Knowledge Good practical knowledge of APAC, UK and European data protection laws and regulations such as Singapores Personal Data Protection Act, the UK Data Protection Act 2018, the General Data Protection Regulations 2016. Proven track record of providing hands on privacy advice in line with Data Protection Laws Knowledge of the insurance broking or insurance sector a significant advantage but not essential Knowledge of IT and/or Security an advantage but not essential Experience Experienced in: Working with a broad range of local and global stakeholders Working in a fast-paced environment, to challenging deadlines Being a strong team player with evidenced skills in supporting colleagues and supporting a strong team culture The assessment of and provision of advice and guidance in respect of data incidents Managing and handling data subject rights requests and third-party requests for data including redaction and application of exemptions Conducting privacy risk assessments and transfer impact assessments Assessment of supply chain privacy risks Handling privacy related complaints Creation of data protection policies, standards, procedures, playbooks and training material Working effectively with multi-national teams and stakeholders Working effectively in shared mailboxes Skills/other Strong communicator (oral and written) and capable of robust dialogue Confidence to challenge views and opinions in a sensitive way
Not specified
INR 20.0 - 27.5 Lacs P.A.
Hybrid
Full Time
Years of Experience:13+ years over all experience in Human Resources with 10+ years of in core BHR support for ITES companiesRole Type- ManagerEducation: Masters degree in HRShift: General (Flexible)Primary ResponsibilitiesHR Business Effectiveness Play a strategic role in driving operational rigor across the Automation Team by planning, implementing and monitoring key HR projects for the BU.Strategic talent Management Play an important role in implementation of strategic talent management efforts, starting with identification of talent strengths and needs .Requirements include contributing to implementation of strategic talent plan, talent movement plan, talent development plan (L&D opportunities) for automation team.People Plan- Provide insights, recommendation feedback and ideas on development of people plan. Manage the implementation of holistic plan (Ex- Talent Management, leadership effectiveness, diversity and inclusion, culture).Change design and orchestration Orchestrate and implement change, adapting to new or changing structures cultural change, or business specific programs/processes. Evaluate internal business drivers, environmental factors, risks and benefits to foster change adoption and collaborate to develop change management strategies.Leadership and Team Performance- Recommend inclusive leadership practices and implement interventions to improve leadership performance and team performance.Strategy clarity and alignment- Leverage understanding of business strategy for automation team, execute on people and organizational priorities to drive business decisions and achieve business goals.Skills and Competencies1) High degree of integrity and resilience.2) Self-driven. Ability to effectively lead and facilitate projects independently.3) Confident, high on persuasiveness which helps drive closures4) Flair for engaging with people and developing relationships and ability to work in diverse and fast paced teams5) Ability to make recommendations to effectively resolve problems or issues.6) Ability to organize, multi-task, prioritize tasks and deliver quick results7) Good written, conversational and presentation capabilities8) Excellent analytical skills.9) Proven ability to effectively coach employees and management through complex and difficult issues
Not specified
INR 8.0 - 10.0 Lacs P.A.
Hybrid
Full Time
Responsibilities of the role are: • Design and format PowerPoint presentations, ensuring excellent understanding of design concepts and an expert in MS Office Programs (PowerPoint & Word). • Good verbal and written English communication skills. Have professional approach to problem solving and project completion. • Work with data visualization elements, such as charts, graphs, to simplify complex information. • Follow corporate branding guidelines and maintain uniformity across all presentations. • Collaborate with internal teams to understand presentation objectives and translate them into compelling visuals. • Revise and refine presentations based on feedback while maintaining quick turnaround times. • A quick learner who has ability to adapt to any process changes. We are seeking an experienced PowerPoint Designer with: • 12 years of experience in developing corporate presentations. • Understanding of data visualization concepts (e.g., Excel charts, dashboards) is desirable • Strong willingness to learn, take feedback constructively, and improve skills under mentorship. • Strong communication skills to collaborate effectively with teams and understand project needs. • Relevant degree qualification or equivalent industry experience
Not specified
INR 0.8 - 3.0 Lacs P.A.
Hybrid
Full Time
Hi Candidate,We are hiring for Commerce Graduate Freshers for Mumbai (Vikhroli) for a Reinsurance process.Roles and Responsibilities: -Trainee -Processing of Client figures into our system in line with specified key performance indicators and contractual conditionsAcknowledge and action clients instructions in a timely manner and communicate pertinent information as necessaryWhere applicable, ensure prompt chasing of accounts / claims due from clients or notify Account Manager (AM) / Client Service Advocate (CSA) to do the sameEnsure the workflow system is kept up to date with correct dates and appropriate commentsUnderstand the clients business and their requirements (operational and other)Receive and manage assigned clients cash calls instructions in a timely fashion to agree with the marketIs aware of unpaid items and status of collection for regular update and discussion with Clients and ensures problems are escalated to managementEngage with Bureau markets for agreement and Xchanging offices for agreement / signing of accountsAdheres to standard internal processes, policies and procedures, and other external regulatory requirements.Skills:-Excellent Business Communication Written & VerbalAny Commerce Graduates - Fresher (2023/2024/2025 - passed out)Analytical skills (including but not limited to - Eye for detail, Interpretation of documents)Basic MS Office Skills (especially Excel and Word)Please Note: - Candidates based at Virar, Vasai, Nalsopara, Badlapur, Ambernath, Ulhasnagar (Please do not apply as these locations are outside our transport boundary) Navi Mumbai - Candidates residing beyond Kharghar (Please do not apply as this location is outside our transport boundary)Interested candidates can share the CV's on Keerthi_Panikar@ajg.com
Not specified
INR 0.5 - 2.25 Lacs P.A.
Hybrid
Full Time
Hi Candidates,Gallagher is currently hiring for Commerce Graduate Freshers (2024/25 pass outs) for Bangalore (Hebbal) location:-Primary Role and Responsibilities: -Trainee Role:-Follow all processes explicitly to ensureMaintain up to date and accurate recordsOwn the fiscal relationship for designated clients / reinsurers. Act as the main point of contact for allmatters relating to paymentActively service accounts to a high standard and within deadlines. Ensure timely collection and paymentof monies due to / from clients, reinsurers and third parties; reconciliation, chasing and minimisation offundingUse MI to identify debtor related problems and escalate / negotiate / influence where necessary toresolve.Review and correlate cash on a daily basisEnsure compliance with Willis internal accounting and settlement procedures and external regulations(e.g. FCA)Maintain ongoing relationships with assigned Clients / Reinsurers / Third partiesLiaise with Client Service Managers and other associates as appropriate to ensure Business Unit targetsmetEscalate issues to Client Service Manager / Operations Director / Account Executive as appropriateAdhere to standardised Group policies and procedures, Accounting and Settlement fundamentals,including all CEM and other regulatory requirementsDeliver as per the KPIs defined for the role. To always maintain set SLA Accuracy/Quality, TAT standardsprescribed by the Business Unit meeting Willis Re Servicing Standards and metricsManage workload / volumes and delivery expectations as per business requirement.Knowledge:Working knowledge of Computers (Technological efficient)Relevant Insurance / Reinsurance industry experience would be beneficialAwareness of basic accounting fundamentals (debit/credit)Skills:Business Communication, Written & VerbalAnalytical skills (including but not limited to - Eye for detail, Interpretation of documents)Basic MS Office Skills (especially, Excel and Word)Qualification: -Any Commerce Graduate (B.com / BBI, BMS, BBA - Preferred).Candidates with MBA and Finance qualifications please don't apply.Interested Candidates can share their CV's to Ragaveni_Hundekar@ajg.com
Not specified
INR 1.25 - 4.75 Lacs P.A.
Work from Office
Full Time
Gallagher is hiring for US International Voice Process Minimum 1-2 years of International Voice Experience is mandatoryShift timings- 6pm to 3am & 9pm to 6amGraduation is mandatoryInterested candidates can email resumes on Amruta_Paunikar@ajg.com or whatsapp on- 8999335138
Not specified
INR 0.5 - 3.0 Lacs P.A.
Hybrid
Full Time
Hi Candidate,We are hiring for BCom/BBI/BMS/BBM Graduate Freshers for Mumbai (Vikhroli) for a Reinsurance process.Roles and Responsibilities: -Trainee -Processing of Client figures into our system in line with specified key performance indicators and contractual conditionsAcknowledge and action clients instructions in a timely manner and communicate pertinent information as necessaryWhere applicable, ensure prompt chasing of accounts / claims due from clients or notify Account Manager (AM) / Client Service Advocate (CSA) to do the sameEnsure the workflow system is kept up to date with correct dates and appropriate commentsUnderstand the clients business and their requirements (operational and other)Receive and manage assigned clients cash calls instructions in a timely fashion to agree with the marketIs aware of unpaid items and status of collection for regular update and discussion with Clients and ensures problems are escalated to managementEngage with Bureau markets for agreement and Xchanging offices for agreement / signing of accountsAdheres to standard internal processes, policies and procedures, and other external regulatory requirementsSkills:-Excellent Business Communication Written & VerbalAny Commerce Graduates - Fresher (2023/2024/2025 - passed out)Analytical skills (including but not limited to - Eye for detail, Interpretation of documents)Basic MS Office Skills (especially Excel and Word)Please Note:- Candidates based at Virar, Vasai, Nalsopara, Badlapur, Ambernath, Ulhasnagar (Please do not apply as these locations are outside our transport boundary)Navi Mumbai - Candidates residing beyond Kharghar (Please do not apply as these location is outside our transport boundary)Interested candidates can share the CV's on Ragaveni_Hundekar@ajg.com
Not specified
INR 4.0 - 9.0 Lacs P.A.
Hybrid
Full Time
Hi Candidate,We are hiring for Senior Advisor / Analyst - Claims Handler (Vikhroli)- for a Reinsurance process.Roles and Responsibilities: -Senior Advisor/ Analyst: -Work independently (or with the AM / CSA) to manage and resolve queries from Clients and Claims adjusters / Reinsurers, seeking assistance as required ensuring escalation where necessary and resolution with minimum delayUnderstand the contractual obligation / condition and coverage of a placementManage workload / volumes and delivery expectations as per business requirementDevelop a sound understanding of the business processEnsure adherence to compliance and operate within the guidelines of internal and external regulators. Ensure that all statutory and company procedures are followed while processing work to protect clients, colleagues and the business interests of the company.Ensure ongoing, effective relationships with stakeholders (Internal/external)Works proactively with peer group and team members to share knowledge to achieve the best results for the clientsEnsure that all Financial aspects (including but not limited to Uncorrelated Cash and Bureau debt) are handled timely and where possible, pre-emptive action is taken at an appropriate level to avoid such issues occurringEnsure all relevant reports (Operational and Financial) are reviewed on a timely basis and relevant comments are updated.Skills:Business Communication - Written & VerbalAny Graduate.3+ years for experience in Claims Handling, Claims Processing.Analytical skills (including but not limited to - Eye for detail, Interpretation of documents)Basic MS Office Skills (especially, Excel and Word)Interested candidates can share the CV's on keerthi_panikar@ajg.com
Not specified
INR 7.0 - 10.0 Lacs P.A.
Hybrid
Full Time
Job Responsibilities: Compiles and maintains reports.Create and/or generate periodic reported data and metrics analyses for leadership or other pre-defined audiences.Preparation and compilation of monthly attendance report to arrive at pay days.Monitoring internal HR systems and databases like PeopleWorks and OracleAssisting for Onboarding & Off boarding activitiesManage employees grievances Perform any other ad-hoc duties related to attendanceMaintaining personal dossier files Process employees queries and respond in a timely manner Review and update our employment contracts and agreementsDelivers a range of analysis activities data extraction, synthesis of data and recommendations
Not specified
INR 0.5 - 1.5 Lacs P.A.
Hybrid
Full Time
Role & responsibilities Role and ResponsibilitiesWe are seeking a data scientist to join our Data Analytics team to help us make better business decisions based on our data. The ideal candidate will have a working knowledge of statistics, AL / ML algorithms, mathematics, and data science programming languages (e.g., SQL, R, and Python). Your primary responsibilities will be performing statistical analyses, exploratory data analysis, data research, study the data thoroughly, running custom SQL queries, and identifying patterns and trends that can improve our products and services efficiency and usability. Should be able to work as an individual contributor and provide robust insights, analysis and analytical reporting to interpret results and inform key business areas on trends and business insights. Maintain good relationship with stakeholders. Should be proactive to learn new skills per business requirement. Familiar with extraction of relevant data, cleanse and transform data into insights that drive business value, through use of data analytics, data visualization and data modeling techniques. Qualifications and Education RequirementsTechnical Bachelors Degree. Preferably in statistics, computer science, mathematics, or engineering. Preferred SkillsShould have EXCELLENT knowledge on:Statistical analysis: Identify patterns in data. This includes having a keen sense of pattern detection and anomaly detection.Artificial Intelligence & Machine learning Techniques: Expert level knowledge on AI / ML techniques. Implement algorithms and statistical models to enable a computer to automatically learn from data.Strong knowledge of Python & R, MS Azure ML Studio, AWS, or Google Cloud.Knowledge of data science toolkits such as R, NumPy, and MatLab.Computer science: Apply the principles of artificial intelligence, database systems, human/computer interaction, numerical analysis, and software engineering.Programming: Write computer programs and analyze large datasets to uncover answers to complex problems. Data scientists need to be comfortable writing code working in a variety of languages such as Python, Java, R, and SQL.Data storytelling: Communicate actionable insights using data, often for a non-technical audience.Analytical thinking. Find analytical solutions to abstract business issues.Business intuition: Connect with stakeholders to gain a full understanding of the problems theyre looking to solve.Interpersonal skills: Communicate across a diverse audience across all levels of an organization.Critical thinking: Apply objective analysis of facts before coming to a conclusion.Inquisitiveness: Look beyond whats on the surface to discover patterns and solutions within the data.Perform data mining, exploration, and analysis.Ability to store and process unstructured data with NoSQL databases and machine learning modelsDesign, train, and implement machine learning algorithms.Strong attention to detail and accuracy of output.Advanced knowledge of SQL and Excel.Strong Data Visualization skills preferably MS PowerBI.Keeping up to date with the latest tools and trends.Excellent verbal and written Communication skillsLeverage predictive models to optimize customer experiences.Creating automated anomaly detection.Work Experience3+ year of relevant experience.Strong domain knowledge.Additional NotesShould be ready work in shifts. Interested Candidates kindly share Resume on Shifa_farooq@ajg.com
Not specified
INR 9.0 - 18.0 Lacs P.A.
Remote
Full Time
Position Summary:Under the direction of the HRIS Function Manager for Reporting, the HRIS Reporting Analyst concentrating on developing and designing employment related reporting solutions and data analytics to create efficiencies, assist, and meet regulatory requirements for Human Resources, Compliance and Legal teams. Duties you will perform include, but are not limited to:Act as primary contact for HR Reporting, consulting with internal customers to create requirements for new reports, report changes, and data requests including developing reports and dashboards in Oracle Transactional Business Intelligence (OTBI) and BI Publisher.Contribute to core/general HR reporting, other Oracle HCM module reporting, and/or projects.Facilitating functional compliance, data integrity or other related HR strategic analysis, surfacing opportunities for improvement or corrective action to various HR leaders and tracking ongoing improvements or trends. Developing or translating requirements to technical developers. Performing first level issue analysis for potential issues; and testing and validating results against data and customer requirements. Developing and maintaining dashboards that will help answer key strategic workforce analytics-based questions, including key performance indicators.Training and educating users on related reports and efficient use. Maintain reporting security.Recommending process improvements for reporting team and external processes impacting the team. Performing data integrity or other related HR strategic analysis. May provide guidance to lower level staff but has no formal supervisory responsibility. Qualifications:Required:Bachelors degreeMinimum 5 years experience building and testing reports in Business Intelligence/visualization applications. HR process and/or data experience. Proven strength and experience utilizing various reporting tools and MS Excel for variety of data analysis needs. Proficient in MS Office applications including Word & PowerPoint. Desired:Oracle Transactional Business Intelligence (OTBI) report development experience.BI Publisher report knowledge.Extensive Oracle HCM process and data experience.Essential Work Traits:Technical creativity. Ability to identify, analyze, and summarize data in order to solution problems. Analytical Skills - Collecting information from diverse sources, applying professional principles in performing various analyses; summarizing the information and data in order to solve problems. This includes expertise in mining data and standard methods of analysis.Attention to Detail - pays close attention to details, surfaces issues along with suggestions for corrective action, continuously checks processes or tasks for quality, tests and validates results against core data or customer requirements to ensure quality and accuracy.Excellent Critical Thinking - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.Initiative - Working independently and exercising initiative by taking general instruction and translating into executable tasks and processes.Project Management and Organizational Skills - Following up on project tasks for multiple projects running concurrently; seeing projects through to completion and meeting deadlines with high-quality deliverables.Communications - Extraordinary communication, teamwork, and interpersonal skills.Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, color, religion, sex, age, veteran status, disability, national origin, or any other legally protected status. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Not specified
INR 8.0 - 18.0 Lacs P.A.
Hybrid
Full Time
Hi RecipientsGreetings from Gallagher Service Centre!We are hiring for Senior Software Engineer Location - Kochi, KeralaWork Mode - Hybrid (Currently)Skillset required - Azure , Dot Net core, Angular (All 3 are mandatory)Interested candidate, kindly share resume at sunaina.sethi@buck.comRegardsSunaina SethiRecruiter
Not specified
INR 0.5 - 2.5 Lacs P.A.
Work from Office
Full Time
Hi Candidate,We are hiring for Commerce Graduate Freshers for Hebbal - Bangalore for a Reinsurance process.Roles and Responsibilities: -Trainee:- Follow all processes explicitly to ensure the secure, efficient and auditable handling of clients monies • Maintain up to date and accurate records Own the fiscal relationship for designated clients / reinsurers. Act as the main point of contact for all matters relating to payment Actively service accounts to a high standard and within deadlines. Ensure timely collection and payment of monies due to / from clients, reinsurers and third parties; reconciliation, chasing and minimisation of funding Use MI to identify debtor related problems and escalate / negotiate / influence where necessary to resolve. Review and correlate cash on a daily basis Ensure compliance with Gallagher internal accounting and settlement procedures and external regulations (e.g. FCA) Maintain ongoing relationships with assigned Clients / Reinsurers / Third parties Liaise with Client Service Managers and other associates as appropriate to ensure Business Unit targets met Escalate issues to Client Service Manager / Operations Director / Account Executive as appropriate Adhere to standardised Group policies and procedures, Accounting and Settlement fundamentals, including all GEM and other regulatory requirements Deliver as per the KPIs defined for the role. To always maintain set SLA Accuracy/Quality, TAT standards prescribed by the Business Unit meeting Gallagher Re Servicing Standards and metrics Manage workload / volumes and delivery expectations as per business requirement.Skills:Business Communication Written & VerbalOnly Commerce (B.com /BBI)Graduates - Fresher (2023/2024 - passed out)Analytical skills (including but not limited to - Eye for detail, Interpretation of documents)Basic MS Office Skills (especially, Excel and Word)Interested candidates can share the CV's on keerthi_panikar@ajg.com
Not specified
INR 1.0 - 4.0 Lacs P.A.
Hybrid
Full Time
Role & responsibilities:Reconciling General Ledger Accounts, Bank and Intercompany AccountsReview Reconciliation AccountsPerform month end activities e.g. preparing and uploading journal entries, etc.Review and investigate reconciliation variancesInvestigate and resolve any variances in a timely mannerManagement and clearing of Open items, including timely communication to stakeholders of aged open itemsEnsuring high accuracy in the reconciliation processShould be able to assist the Reporting Officer with both internal and external audit by providing requested supporting and answering queries raisedUpdating SOP, Error Log and other relevant documentsConduct Process TrainingsProactively identify areas where improvements can be donePreferred candidate profileGood Accounting knowledgeFinance GraduateIntermediate Excel knowledgeGood Attention to detail and accuracyGood Communication
Not specified
INR 0.5 - 2.5 Lacs P.A.
Hybrid
Full Time
Hi Candidate,We are hiring for Insurance - Operations for Pune (Vimannagar) for a Reinsurance process.Roles and Responsibilities: -Process Associate:- Process Reinsurance/Insurance Premiums, Claim advices, Treaty (according to the needs of the aligned team), including index calculation, with in SLAProcess single as well as multi-currency transactionsAdvice markets, both Lloyds as well as overseasPrepare LPANS, do market submissions and process LORS splitsEnsure Proactive Communication Handle enquires Document analysis & calculationSkills:-Excellent Business Communication Written & VerbalAny Commerce Graduates - Fresher (2023/2024/2025 - passed out)Analytical skills (including but not limited to - Eye for detail, Interpretation of documents)Basic MS Office Skills (especially Excel and Word)Interested candidates can share the CV's on Keerthi_Panikar@ajg.com
Not specified
INR 3.5 - 4.75 Lacs P.A.
Hybrid
Full Time
WALK IN Drive - 29th March - Gallagher, MumbaiProcess Analyst / Senior Process Analyst- Customer Service RepresentativeVenue: 6th floor, Tower C, Embassy 247 Park. LBS Marg, Vikhroli West, Mumbai • 400083 Time:10 AM - 2 PMEducation - Undergraduate (10+2) and Graduates are to be consideredExperience- 1 yr + International Voice Interested candidates please fill the below form- https://forms.office.com/r/pNdrh1rS2J Role & responsibilities Handle vendor calls and emails (both Inbound and Outbound) to resolve customer inquiries, queries and concerns using available claims informationHandle customer complaint and escalations by providing explanations and taking necessary stepsFollow the defined standard operating procedure and guidelines to provide accurate information to the callersFind alternate solutions by researching and exploring information using available resourcesIdentify and escalating unresolved issues and keeping supervisors in loopMaintaining call logs with adequate details of the call and the callerAbility to work on data for various reporting and analysisPreferred candidate profile Excellent command over English (comprehension and written).The candidate has to be a quick learner, high on energy and must have a flair for customer processesShould have an eye for details to provide logical reasoningProficiency in Microsoft Office (especially Excel and PowerPoint)Ability to work in a team and exhibit collaborationShould be able to adapt to organizational changesWilling to work in any shift 24/5
Not specified
INR 1.0 - 4.75 Lacs P.A.
Work from Office
Full Time
WALK IN Drive - 29th March - Gallagher - Process Analyst - Customer Service RepresentativeVenue: 3rd Floor, Delta 2, Gigaspace, Viman Nagar, Pune 411014Time: 10AM - 2 PMEducation - Undergraduate (10+2) and Graduates are to be consideredInterested candidates please fill the below form- https://forms.office.com/r/b9mCbw1jtV Role & responsibilities Handle vendor calls and emails (both Inbound and Outbound) to resolve customer inquiries, queries and concerns using available claims informationHandle customer complaint and escalations by providing explanations and taking necessary stepsFollow the defined standard operating procedure and guidelines to provide accurate information to the callersFind alternate solutions by researching and exploring information using available resourcesIdentify and escalating unresolved issues and keeping supervisors in loopMaintaining call logs with adequate details of the call and the callerAbility to work on data for various reporting and analysisPreferred candidate profile Excellent command over English (comprehension and written). The candidate has to be a quick learner, high on energy and must have a flair for customer processes Should have an eye for details to provide logical reasoning Proficiency in Microsoft Office (especially Excel and PowerPoint) Ability to work in a team and exhibit collaboration Should be able to adapt to organizational changes Willing to work in any shift 24/5
Not specified
INR 0.8 - 3.0 Lacs P.A.
Hybrid
Full Time
Hi Candidate,We are hiring for Commerce Graduate Freshers for Mumbai (Vikhroli) for a Insurance process.Roles and Responsibilities: -Trainee -Processing of Client figures into our system in line with specified key performance indicators and contractual conditionsAcknowledge and action clients instructions in a timely manner and communicate pertinent information as necessaryWhere applicable, ensure prompt chasing of accounts / claims due from clients or notify Account Manager (AM) / Client Service Advocate (CSA) to do the sameEnsure the workflow system is kept up to date with correct dates and appropriate commentsUnderstand the clients business and their requirements (operational and other)Receive and manage assigned clients cash calls instructions in a timely fashion to agree with the marketIs aware of unpaid items and status of collection for regular update and discussion with Clients and ensures problems are escalated to managementEngage with Bureau markets for agreement and Xchanging offices for agreement / signing of accountsAdheres to standard internal processes, policies and procedures, and other external regulatory requirements.Skills:-Excellent Business Communication Written & VerbalAny Commerce Graduates - Fresher (2023/2024/2025 - passed out)Analytical skills (including but not limited to - Eye for detail, Interpretation of documents)Basic MS Office Skills (especially Excel and Word)Please Note: - Candidates based at Virar, Vasai, Nalsopara, Badlapur, Ambernath, Ulhasnagar (Please do not apply as these locations are outside our transport boundary) Navi Mumbai - Candidates residing beyond Kharghar (Please do not apply as this location is outside our transport boundary)
Not specified
INR 7.5 - 13.0 Lacs P.A.
Work from Office
Full Time
Walkin Drive for Multiple HR Roles in Gallagher! 29th March,25We are looking for candidates with a minimum of 6+ years of experience in HR to join our dynamic team at Gallagher Center of Excellence.1. Lead/Senior Lead HRBP2. Lead PMS3. Team Manager HR Operations4. Executive/Senior Executive HR Ops.Lead HRBP: Should have 6+yrs of experience in Business partnering role and talent management.– Play a strategic role in driving operational rigor across the Automation Team by planning, implementing and monitoring key HR projects for the BU. – Play an important role in implementation of strategic talent management efforts, starting with identification of talent strengths and needs Requirements include contributing to implementation of strategic talent plan, talent movement plan, talent development plan (L&D opportunities) for automation team. – Provide insights, recommendation feedback and ideas on development of people plan. – Manage the implementation of holistic plan (Ex- Talent Management, leadership effectiveness, diversity and inclusion, culture).Team Manager HR Ops/ Sr.Executive HR OpsRoles & Responsibilities:- Collaborate with the Talent Acquisition team to ensure a seamless onboarding experience for new employees.- Team handling experience is must.- Manage Background Verification processes and work closely with the finance team on payroll activities.- Maintain precise employee data on our HR management system.- Oversee the complete onboarding process, emphasizing a positive employee journey.- Work with HR business partners to handle off-boarding procedures and address any employee issues.- Lead employee migrations during mergers & acquisitions.- Regularly generate organization-wide reports and dashboards for the leadership team.Lead PMS: - Manage end to end the Performance Management Process for the aligned location or divisions - Work with all Stakeholders to drive closure of assessments as per timelines - Provide assistance to the entire PMS process including salary revisions/appraisals - Orient new joiners on the PMS process - Provide support and assistance to supervisors in drafting SOPs and checklist on PMS process • Research on KRAs and Competencies applicable for new roles and create assessment templates - Able to do analysis of performance data as per business needs - Maintain performance management files and guidelines (e.g., Divisonwise KRA & CA files, approval emails, performance review guidelines) - Monitors process related information regularly and ensure adherence to process guidelines.Walkin Details: Location: Gallagher Center of Excellence, 1st Floor, A wing, Brigade Magnum, Kodigehalli Gate, Bangalore Date: March 29th,2025 Timing: 9:30 AM to 1 PM Graduation is a requirement.Don't miss this opportunity to be part of our team dedicated to excellence in HR
Not specified
INR 3.0 - 8.0 Lacs P.A.
Hybrid
Full Time
Note: Candidate should be willing to relocate to Kochi, but Interview location is TrivandrumJob descriptionI. Position Summary Service Support Analyst / Manager plays a crucial role inManaging customer support operations,Ensuring high-quality service delivery, andPromoting customer satisfactionThey combine technical expertise, leadership skills, and a customer-centric approach to drive excellence in service support within an organization.I. Primary ResponsibilitiesAct as the primary point of contact for the branch, providing comprehensive supportResponsible for end to end support of the policy lifecycle servicesParticipate in renewal review meetings alongside Producer, CSM and sales teamSupport a team of 5-7 Client Service Managers at the branchTake Proactive measures to initiate pre and post-renewal activities promptlyMonitor and follow up on triggered activities, ensuring their accuracy and timely completionHandle queries effectively, aiming to minimize re-work at service centerCollaborates with branch to identify time consuming activities that can be offshored to service centerFoster and maintain a positive relationship with branch staff to enhance the overall customer experience
Not specified
INR 12.0 - 18.0 Lacs P.A.
Hybrid
Full Time
Bachelors degree in Communications, English, or a related field.Proven experience as a Technical Writer, preferably in the insurance or financial services industry.Excellent written and verbal communication skills.Proficiency in Microsoft Word and PowerPoint.Strong attention to detail and ability to work independently.Proficiency in using documentation tools and graphic design software.Ability to understand and convey complex technical information clearly and concisely.Strong organizational and time management skills
Not specified
INR 8.5 - 12.0 Lacs P.A.
Hybrid
Full Time
Role & responsibilities Develop Blended Learning solutions for a variety of subjects and industries Analyze learning objectives and work with Subject Matter Experts (SMEs) to design solutions that align with these. Attend client meetings with senior team members Apply instructional design theories and practice Evaluate instructional design of courses and suggest and/or author original instructional content to improve course design according to specified focus areas Ensure that instructional content and assessments are aligned to specific learning objectives Evaluate and make revisions to course scope and sequence to ensure courses are appropriately structured to meet the learning objectives, content standards, and course design requirementsUse reliable sources on the Internet to verify content accuracy Apply specified writing and style guidelines to content review and development Create storyboards including scripts for media elements like videos Create grade-appropriate assessment questions for given learning objectives using the content templates in the LMS Collaborate with SMEs to develop course content including instructional text, audio/video scripts, and assessments, as needed Collaborate and communicate with the course development team (directors, track leads, project managers, SMEs, and media designers) to develop course content according to specifications Make revisions to content based on feedback from reviews Raise queries for clarification and communicate concerns in a timely manner Adhere to project deadlines and requirements Analyses learning aims and objectives and work with Subject Matter Experts (SMEs) to design solutions Additional Responsibilities Should be a team worker Should possess demonstrable writing ability Attend client meetings with senior team members Apply instructional design theories and practice Develop innovative ideas for e-Learning resources About Gallagher:Established in 1927, Gallagher is a global leader in insurance, risk management, and consulting services. Much more than simply an insurance broker, we are an international group of partners that provides cost-effective, client-centric, and expertise-driven risk management solutionsAbout Gallagher Center of Excellence:Gallagher Center of Excellence (GCoE) was founded in 2006 on the cornerstones of quality, innovation, and teamwork. GCoE is a crucial component of Gallagher's ability to provide industry-leading quality, customer service, regulatory compliance, and improved speed to market. We combine functional expertise, industry knowledge, and technology with a passion for excellence to deliver mission-critical services for our global staff. With presence in India , US , Columbia , Philippines & Srilanka we have a workforce of over 12,000 + employees . Please reach out to us if you have any further questions.Regards,GCoE HR Team
Not specified
INR 30.0 - 35.0 Lacs P.A.
Work from Office
Full Time
KEY ACCOUNTABILITIES/DELIVERABLES Design and implement data pipelines using Azure Data Factory (ADF) and Azure Functions and Logic apps.Design and develop traditional data warehouses from start to finish, including data modelling (star and snowflake schemas), ETL processes, and reporting frameworks.Develop and optimize data storage solutions in Snowflake and manage SQL databases.Manage API integrations using Azure API Management for data consumption.Implement CI/CD pipelines using Azure DevOps.Ensure compliance with security standards and geo-location requirements.Collaborate with cross-functional teams to gather and adapt to evolving requirements.Develop scripts and solutions using Python for automation and data processing. Key skillsExpertise in Azure Data Factory, Snowflake, and Databricks.Strong SQL skills for querying, optimization, and ETL tasks.Proficiency in Azure Functions, Logic Apps, and Azure API Management.Strong Python programming for data engineering tasks.Knowledge of CI/CD processes using Azure DevOps.Understanding of data security principles and Geo-location compliance.Preferred Qualifications:Knowledge of Insurance/Re insurance Certified Azure data engineerPrior experience of Geospatial data Demonstrated ability to handle dynamic requirements in a fast-paced environment.Knowledge of data governance and classification practices.Strong problem-solving skills and ability to work independently.
Not specified
INR 1.0 - 4.5 Lacs P.A.
Work from Office
Full Time
WALK IN Drive - 05th April- Gallagher - Process Analyst - Customer Service RepresentativeVenue: 3rd Floor, Delta 2, Giga space, Viman Nagar, Pune 411014Time: 10AM - 2 PMEducation - Undergraduate (10+2) and Graduates are to be consideredInterested candidates please fill the below form- https://forms.office.com/r/mkNccfpKVW Role & responsibilities Handle vendor calls and emails (both Inbound and Outbound) to resolve customer inquiries, queries and concerns using available claims informationHandle customer complaint and escalations by providing explanations and taking necessary stepsFollow the defined standard operating procedure and guidelines to provide accurate information to the callersFind alternate solutions by researching and exploring information using available resourcesIdentify and escalating unresolved issues and keeping supervisors in loopMaintaining call logs with adequate details of the call and the callerAbility to work on data for various reporting and analysisPreferred candidate profile Excellent command over English (comprehension and written). The candidate has to be a quick learner, high on energy and must have a flair for customer processes Should have an eye for details to provide logical reasoning Proficiency in Microsoft Office (especially Excel and PowerPoint) Ability to work in a team and exhibit collaboration Should be able to adapt to organizational changes Willing to work in any shift 24/5
Not specified
INR 10.0 - 16.0 Lacs P.A.
Hybrid
Full Time
Not specified
INR 0.5 - 2.5 Lacs P.A.
Hybrid
Full Time
Not specified
INR 5.5 - 15.0 Lacs P.A.
Hybrid
Full Time
Not specified
INR 6.0 - 10.0 Lacs P.A.
Work from Office
Full Time
Not specified
INR 15.0 - 25.0 Lacs P.A.
Hybrid
Full Time
Not specified
INR 0.5 - 2.5 Lacs P.A.
Hybrid
Full Time
Not specified
INR 5.0 - 9.0 Lacs P.A.
Work from Office
Full Time
Not specified
INR 0.5 - 2.5 Lacs P.A.
Hybrid
Full Time
Not specified
INR 8.0 - 13.0 Lacs P.A.
Hybrid
Full Time
Not specified
INR 0.5 - 3.0 Lacs P.A.
Hybrid
Full Time
Not specified
INR 1.0 - 4.5 Lacs P.A.
Work from Office
Full Time
Not specified
INR 5.0 - 13.0 Lacs P.A.
Hybrid
Full Time
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