We Are thrilled to announce a Walk -IN drive on 10th May 2025 at our Gallagher Centre of Excellence in Bangalore. We are seeking talented Professionals to join our team in the property & casuality Insurance domain & Lead specialist & process Trainers Positions Available: 1. Assistant Manager 7+ years of expereince in Property & Casuality Insurance. Minimum 2 years of team Handling. Excellent Communication Skills. Expereince in Process management, MIS Reports, and daily team operations, KPI's & similar metrics. Background in BPO\KPO Industry preferred. Comfortable working in US Shifts. 2. Lead Specialist - P&C : 8+ years of expereince in which 2 + years in Team Handling is mandate. Expereince in Property & Casualty is Mandatory. This would be considered as an IC Role. should be comfortable with Night shifts. Note :- Expereince in Property & Casualty Insurance is Mandatory Candidates who have applied in past 3 months are not eleigible for this Walk -IN. 3.Process Trainer: 4-6 years of experience Process Trainer: 2-6 years of experience Induction Trainers: 2-6 years of experience (4 open positions) All candidates should possess excellent communication skills. Process Trainer & Evolve Trainer Planning for upcoming batches. Responsible for the Team performance. Responsible for quality of the Trainings imparted. Mentoring and Grooming New Trainers, Team Members and GTT Trainers. Design and maintain various training manuals and work books, with particular emphasis on keeping content up to date, through liaison with the supervisor Taking approval for Training Materials from process Heads through GTT members on a semi annual basis. Compile and submit monthly report on training activities and needs on a timely and concise manner Assist in the delivery of formal induction, Pre-process/language training for new hires. Working on Training Reports Weekly, Monthly, Semi Annual and Annual. Manage Domain and Custom Examinations and publish periodic reports. Initiative to improve the Training process. Handling client visits and presentations. Walk-In Drive Details: Date: 10th May 2025, Saturday Time: 10 AM to 1 PM Location: Gallagher Center of Excellence, 1st Floor Wing A, Brigade Magnum, International Airport Road, Amruthahalli, Kodigehalli Gate, Hebbal, Bangalore 560092. For Any more details Kindly connect to - Vibha_Dsouza@ajg.com Join us and be a part of a global leader in insurance brokerage and risk management. We offer a dynamic work environment and opportunities for career growth. Don't miss this chance to advance your career with Gallagher! We look forward to meeting you.

Role & responsibilities Designing, implementing and maintaining project management methodologies and processes. Providing guidance and support for all project management activities within the organization. Establishing and maintaining a project portfolio management process to select, prioritize, and manage the execution of projects Monitoring project progress and performance to ensure alignment with defined objectives.

Overview of Department/Function You will be working as a part of Process Excellence team which drives process improvement projects and interact with client or internal stakeholders to drive and influence improvement objectives. The team typically works on Six Sigma and Lean projects Hiring for Process excellence manager - (HR Process) Job Description Identifying areas of significant Customer Business Impact and improvement opportunities therein and provide strategic direction & thought leadership - Lead and Implement business process management system - Drive and Track Quality DNA - training, testing & certification, lead any other analytics and productivity initiatives that come up - Implementing Business Process Management Systems (BPMS) for newly Transitioned processes . Identify improvement opportunities as per Six Sigma /LEAN framework and work with teams to drive till closure generating benefits . Identify RPA opportunities through process assessment, align as per RPA framework and Project manage Automation. Prepare and present analysis or specific trends on key critical metrics for the program aligned to Understand Ops related metrics and report them in overall ACM dashboard . Exposure to HR projects is mandatory Requirement Primary Responsibilities • To facilitate the rollout of process excellence initiative with focus on Business process reengineering/Process transformation by developing process modeling (to-be state) and measurement system Drive process standardization for the organization with an objective of optimizing business performance and reducing wastage • Establishing of new process workflow with the help of functional SMEs Capture process procedure level deviations and ensure periodic reporting Govern the new process rollouts and its approval across Operations and Systems Deploy effective metrics/KPIs to measure the effectiveness of the processes including their operational definitions and reporting frequency • Maintain the repository of latest business processes Review and mentor the various improvement projects Establish and monitor the benefit realization of various initiative • Conduct periodic process walkthroughs to identify the improvements opportunities (Process review, complaint review, exception/deviations etc) Implement effective process to track and report the inter departmental SLAs • Develop mechanism of effective process deployment Conduct periodic process benchmarking to ensure competitiveness • Provide project leadership includes identifying opportunities, defining and financially justifying projects • Establishing of new process workflow with the help of functional teams as per need Optimizing business performance by standardization. Reducing redundancy & NVAs • Coordinating and prioritizing Projects activities with all functions Leveraging Lean Six Sigma methodology to drive continuous improvement projects, aiding in project documentation and guiding through the quality certification program. • Develop & Rollout process training and certification process Establish process excellence roadmap to bring process driven culture . Desired skills and competencies o Automation deployment o Project Management o You will need to have an innovative and transformation mindset to identify improvement opportunities to optimize processes, decrease costs and increase efficiency o You should have latitude in decision-making and determination of objectives and approaches to critical assignments o Experience documenting Business Process flows, Creating/Updating Standard Operation Procedures, and documenting business o Driving excellence o Fostering partnerships with clients o Leading transformatio

Hi Candidate, We are hiring for Commerce Graduate Freshers for Vikhroli- Mumbai for a Reinsurance process. Roles and Responsibilities: - Trainee:- Follow all processes explicitly to ensure the secure, efficient and auditable handling of clients monies • Maintain up to date and accurate records Own the fiscal relationship for designated clients / reinsurers. Act as the main point of contact for all matters relating to payment Actively service accounts to a high standard and within deadlines. Ensure timely collection and payment of monies due to / from clients, reinsurers and third parties; reconciliation, chasing and minimisation of funding Use MI to identify debtor related problems and escalate / negotiate / influence where necessary to resolve. Review and correlate cash on a daily basis Ensure compliance with Gallagher internal accounting and settlement procedures and external regulations (e.g. FCA) Maintain ongoing relationships with assigned Clients / Reinsurers / Third parties Liaise with Client Service Managers and other associates as appropriate to ensure Business Unit targets met Escalate issues to Client Service Manager / Operations Director / Account Executive as appropriate Adhere to standardised Group policies and procedures, Accounting and Settlement fundamentals, including all GEM and other regulatory requirements Deliver as per the KPIs defined for the role. To always maintain set SLA Accuracy/Quality, TAT standards prescribed by the Business Unit meeting Gallagher Re Servicing Standards and metrics Manage workload / volumes and delivery expectations as per business requirement. Skills: Business Communication Written & Verbal Only Commerce (B.com /BBI) Graduates - Fresher (2024/2025 - passed out) Analytical skills (including but not limited to - Eye for detail, Interpretation of documents) Basic MS Office Skills (especially, Excel and Word) Interested candidates can share the CV's on Ragaveni_Hundekar@ajg.com

Objective / Purpose of duty To effectively handle daily volumes ensuring team meets agreed service level agreements. Interactions with on-shore counter parts Role & responsibilities Handling queries on training enrollments Managing training schedules on LMS Reporting on training and e-learning administration Liaise with Trainers and participants Perform administrative tasks on LMS Employee profile management: Trouble shoot queries related to login/access roles/passwords Vendor management and Invoice Processing USA and UK Documentation: Process maps, KPI, SLAs and dashboards based on clients expectation and internal requirements Compliance: Ensuring local and compliances of supporting countries are adhered Participation in internal and external audits Proactively suggesting process improvement ideas and initiate changes due to change in regulatory requirement or change in technology Preferred candidate profile 1. Knowledge of ERPs and Learning Management System Preferably Cornerstone on Demand 2. Must possess strong knowledge LMS Administration 3. Prior HR transition experience 4. Maintaining trackers 5. Performing regular RCAs Adherence and regular revival of HRSS SOPs

Hi Candidates, Gallagher is currently hiring for Commerce Graduate Freshers (2024/25 pass outs) for Mumbai (Vikhroli) location:- Primary Role and Responsibilities: - Trainee Role:- Follow all processes explicitly to ensure Maintain up to date and accurate records Own the fiscal relationship for designated clients / reinsurers. Act as the main point of contact for all matters relating to payment Actively service accounts to a high standard and within deadlines. Ensure timely collection and payment of monies due to / from clients, reinsurers and third parties; reconciliation, chasing and minimisation of funding Use MI to identify debtor related problems and escalate / negotiate / influence where necessary to resolve. Review and correlate cash on a daily basis Ensure compliance with Willis internal accounting and settlement procedures and external regulations (e.g. FCA) Maintain ongoing relationships with assigned Clients / Reinsurers / Third parties Liaise with Client Service Managers and other associates as appropriate to ensure Business Unit targets met Escalate issues to Client Service Manager / Operations Director / Account Executive as appropriate Adhere to standardised Group policies and procedures, Accounting and Settlement fundamentals, including all CEM and other regulatory requirements Deliver as per the KPIs defined for the role. To always maintain set SLA Accuracy/Quality, TAT standards prescribed by the Business Unit meeting Willis Re Servicing Standards and metrics Manage workload / volumes and delivery expectations as per business requirement. Knowledge: Working knowledge of Computers (Technological efficient) Relevant Insurance / Reinsurance industry experience would be beneficial Awareness of basic accounting fundamentals (debit/credit) Skills: Business Communication, Written & Verbal Analytical skills (including but not limited to - Eye for detail, Interpretation of documents) Basic MS Office Skills (especially, Excel and Word) Qualification: - Any Commerce Graduate (B.com / BBI, BMS, BBA - Preferred). Candidates with MBA and Finance qualifications please don't apply. Interested Candidates can share their CV's to manisha_jaswal@ajg.com

Job Description: Has at least 5-6 years of relevant work experience as a virtual assistant is a must Good communication skills with have proven ability in handling client/vendor calls andgood email writing skills. Responsible for Administrative Services, like calendar bookings, Travel & Expense, Reports, etc Responsible for timely and accurate MIS reports on a weekly/monthly basis Ability to prioritize items Perform tasks with a high degree of accuracy and consistency, in a timely manner Create and maintain operational documents and perform activities accordingly Work Location: Bangalore, Pune & Mumbai Shifts: US 6 PM to 2.45 AM OR 9 PM to 5.45 AM - subject to Business requirements. Transport will be available with 22kms from office radius. Interview Process: HR Interview L1 Interview SDM & TMs Assessment (PPT, Email writing & Aptitude test) Final round with BDM

Role & responsibilities: Forecasting and capacity modeling Analysis of historic trends to predict future volumes Create capacity plan and review the same on an agreed frequency i.e. Actual v/s projected capacity Ensures that all reports originating from the team are accurate, relevant and reliable Complete root cause analysis to determine and quantify reasons for forecast variance and recommends changes to enhance forecast accuracy and effectiveness Resource Management including accurately tracking all/any movement of headcount (attrition, new recruits) Ensuring that all headcount databases are accurate and aligned Work closely with the operations team to analyze and help improve their delivery processes Assist with projects and other duties as requested or assigned

Roles and Responsibilities: Conceptualize and design creative solutions that align with brand standards yet moves the brand to new visual experiences with user research and business goals. Concept modern designs for products and websites taking our current designs and components and evolving to the next generation of design and experience keeping accessibility standards and responsive design top of mind. Collaborate with Digital Experience team and design review process Transform ambiguous thoughts and ideas into impactful experiences Collaborate, create, and maintain digital design systems that can be shared with internal teams and agencies, designers, and development teams across Gallagher using Figma and other tools. Create low and high-fidelity designs and click-through prototypes for user testing in a timely manner in various viewports. Effectively communicate and present ideas and design rationale with UX/UI best practices to project team and stakeholders. Communicate design justification and receive feedback to modify designs based on feedback, research, and insights. Advocate for the end user throughout research, design and development. Collaborate with the project team, including research, developers, content, brand and product owners throughout design and development process globally. Create user flows as requested for new experiences. Define UX requirements to guide developers. Experience working on agile project team Stay current with digital trends, tools and best practices Experience and comfortable working remotely and with distributed teams across different time zones.

Job description Role & responsibilities Reconciling General Ledger Accounts, Bank and Intercompany Accounts Review Reconciliation Accounts Perform month end activities e.g. preparing and uploading journal entries, etc. Review and investigate reconciliation variances Investigate and resolve any variances in a timely manner Management and clearing of Open items, including timely communication to stakeholders of aged open items Ensuring high accuracy in the reconciliation process Should be able to assist the Reporting Officer with both internal and external audit by providing requested supporting and answering queries raised Updating SOP, Error Log and other relevant documents Conduct Process Trainings Proactively identify areas where improvements can be done

Role & responsibilities Responsible for all client accounting, tax, regulatory, treasury and other company administration issues and ensuring all agreed timetables and deadlines for financial, regulatory and Board reporting are met Liaises with the Rolling Meadows, Hawaii, South Carolina and Vermont offices Prepares client financial statements, including input to, and maintenance of, the accounting records Ensures compliance with relevant accounting standards (GAAP) Performs bank and investment account reconciliations Record keeping of all day to day transactions Prepare monthly/quarterly financial reporting packages Assist in the management of the external audit process of the financials by acting as a key contact and by providing all requested information to the client companys auditors Prepares budgets, forecasts and any other financial reports that may be requested by the client from time to time Ensures investment of client funds in accordance with Board instructions/strategy Prepares and files all premium tax returns and ensures all relevant tax compliance Maintaining accurate business plans Performs regular solvency and capital adequacy monitoring Prepares and files the annual insurance return to the domicile Prepares and makes all necessary filings with the domicile Any other duties as reasonably Requirements : - Insurance and/or Captive Accounting experience preferred - QuickBooks or similar general ledger software experience preferred Interested candidates kindly share resumes on aishwarya_nikale@ajg.com

Role objectives Supporting Gallagher efforts to build a sustainable pipeline of high quality content and written materials that enable front-line sales and relationship teams to engage customers and create value for their business Translating topic themes and supporting research & insights into a compelling narrative that enables customers and organisations to make informed decisions on challenges and opportunities facing their business Championing editorial standards; providing practical recommendations to topic experts and content contributors.. Technical delivery Strong content writing skills; clear, concise and grammatically correct, and well-structured for easy reading, catering for a diverse readership audience Using research, data and customer insights to inform and shape written content pieces Able to communicate complex ideas clearly, succinctly and in a compelling and engaging way, across a range of content formats including e-books, brochures, campaign publications and newsletters Planning and writing competent first draft content for review and editing; writing content to same-day or next-day deadlines Partnering with Global Content team colleagues to support marketing and communications project leads across the organisation to ensure that projects are delivered on time and on budget, raising and resolving issues early. Business partners / Key stakeholders Global Content central team partners Editor, Content Editor and content writers in regional teams across the global Marketing & Communications organisation Content contributors marketing and communications colleagues, topic experts and technical specialists who inform and guide the content development process. Qualifications Education: Degree qualification in Journalism, English, Communications or Marketing, and / or 3-5 years experience in a content writing or research based role developing high quality written materials for a business audience Demonstrated experience of using a content outline and / or technical brief to draft content to meet specific business and audience needs Able to work in fast paced environment, managing multiple content writing projects with the support of the broader team Strong, competent writing and editing skills Prior experience in compliance, regulation, law or technology desirable UK and US English content writing background. Technical skills Experience and familiarity with writing content using brand and editorial guidelines. The Gallagher global editorial guidelines will be integral to the delivery of this role. (Note: Gallagher uses the AP Stylebook globally, training will be provided as part of the on boarding process) Intermediate to advanced level knowledge of Microsoft Office suite (Word, PowerPoint and Excel). Experience of content writing tools such as Grammarly, StackEdit, Google Trends, Foleon Demonstrated experience of developing and optimising content (SEO) for digital channels and search engine visibility Understanding of marketing analytics and reporting tools, e.g. Google Data Studio.

Desired Candidate Profile: Chartered Accountant for LEC/Statutory reporting, Controllership functions Shift Timings: 3:00 PM - 12:00 am Good working knowledge of accounting standards (US / UK GAAP/IFRS), account reconciliations, and month end close experience Excellent Communication Key Responsibilities: Review, process, gather, and compile accounting transactions and documents throughout the month for completeness, accuracy, and compliance with general accounting principles and established internal control policies and procedures. Ensure financial integrity and timely monthly, quarterly and year end close processes. Partner with stakeholders across Divisional Financial Operations to improve financial and accounting accuracy Record and review journal entries related to Divisional branch results Review and investigate reconciliation variances, assisting management to develop appropriate action plans addressing issues identified Provide support for internal and external audits including control walkthroughs, documentation support and inquiry response Manage multiple projects simultaneously and coordinate cross-functionally to meet strict project execution deadlines

Management Information Systems (MIS) roles and responsibilities can vary depending on the specific position and the organization's needs. However, here are some common roles and responsibilities associated with MIS positions: Role & responsibilities MIS Analyst: Analyze business processes and identify opportunities for improvement through technology. Design and implement information systems solutions to meet business needs. Collaborate with stakeholders to gather requirements and ensure systems align with business objectives. Manage and maintain the organization's network infrastructure. Ensure network security and troubleshoot connectivity issues. Implement network upgrades and monitor network performance. Provide technical support to end-users for hardware, software, and network issues. Install and configure computer systems and applications. Preferred candidate profile Technical Skills: Database Management: Understanding of database design, SQL, and data modeling. Programming Languages: Familiarity with languages such as Python, Java, or C# can be beneficial. Systems Analysis and Design: Ability to analyze business processes and design information systems solutions. Networking: Knowledge of network infrastructure, protocols, and security. Enterprise Resource Planning (ERP): Experience with ERP systems like SAP or Oracle. Analytical Skills: Ability to analyze complex data sets and extract meaningful insights. Proficiency in using data analysis tools and software, such as Excel, Tableau, or Power BI. Problem-Solving Skills: Strong ability to identify problems, evaluate solutions, and implement effective strategies. Creativity in developing innovative solutions to business challenges. For More Information - Kindly contact - vibha_dsouza@ajg.com

Role & responsibilities: : Assess and intake of incoming projects and campaign requests, consults with Digital teams to convert projects, ensure all assets are available, prioritize work, assign resources, schedule kickoff calls, and apply appropriate SLAs to client requests. Manages workflow/schedule of requests from intake to release while keeping all parties informed of status, escalates conflicts and risks, follows up on missing assets, and ensures that the project is closed out properly. Enforces adherence of procedures and guidelines for workflow processes and deadlines to ensure standardized approach and delivery. In coordination with Digital team leadership, collaborates on and maintains project management guidelines/best practices and process documentation with the goal of continuous improvement to the project management process. Helps avoid delays in client feedback by utilizing effective reminder tactics as well as proactively escalating and addressing issues where timelines are in jeopardy or other information is needed in order for the team to proceed as scheduled. Maintains strong working relationships (internally and client-facing) to ensure open lines of communication regarding project or campaign priorities, requirements and status. • Extensive experience with job tracking software or project management systems, with Workfront as the preferred technology. Prior traffic or project management experience managing multiple projects at any given time for websites. Attention to detail, and the ability to work under tight deadlines, while managing multiple projects simultaneously in a fast-paced environment Preferred candidate profile Self-motivated and proactive, you have a forward-thinking mindset and take initiative. Possess strong communication skills and demonstrate your ability to interact effectively across all levels and teams. Elevated attention to detail with an ability to juggle and prioritize a large number of deliverables at one time. Obtain a flexible approach to change; work effectively in a variety of situations; constantly seek improvements. Required BA or BS in Marketing, Business Administration, or related field. Minimum 3 years relevant project management experience in a marketing or agency setting, with solid understanding of integrated campaigns and digital projects a must. Fluent in English, both in verbal and written communication. Email your resume :- priya_modha@ajg.com

Position Summary Learning & Development (L&D) is a strategically important function at Gallagher Service Center. The Senior Manager - L&D will be responsible for developing and implementing an organization wide Learning & Development strategy that facilitates and drives individual development and capacity building in line with organizational requirements. The position will involve collaborating effective ly with people at all job levels and interacting with a diverse group of individuals and personalities to ensure the achievement of individual, functional and organizational goals . III. Primary Responsibilities would include, but not be limited to, the following: • Conducting Training Needs Analysis using both structured and informal methods to capture requirements across the organization; identifying current and future developmental needs at the individual level, and capacity building requirements at the institutional level • Conceptualizing innovative and flexible methods to address the developmental and capacity building needs identified, including identification of external training programs and conferences, the design and delivery of in -house training sessions, enrollment in online learning programs, mentoring, self-learning, and other methods as appropriate • Drawing up a comprehensive L&D Plan based on the developmental needs and methods identified • Driving and facilitating the implementation of the L&D Plan to ensure smooth execution with effective outcomes; providing thought leadership around program design and delivery • Monitoring and evaluation of both structured and informal methods used; making continuous improvements in the approach, process and methods as appropriate • Organizing and anchoring the New Hire Orientation programme to enable easy settling-in and acculturalization of new joinees • Refining existing systems and processes, and setting up new processes as required, including: preparing and tracking the annual L&D Budget; creating and updating the Training Calendar; tracking training attendance; capturing feedback on training programs as well as conferences and workshops attended • Tracking L&D related data and generating regular MIS reports as required • Maintaining a keen understanding of learning & development trends, developments and best practices . IV. Skills and Competencies • 15 to 17-year of relevant experience and a good understanding of L&D systems and processes, instructional design, content development, training delivery, and evaluation of training effectiveness. Exposure to working in an organization involved in Insurance or Finance Domain would be an added advantage. • High quality written and verbal communication skills, strong listening skills • Excellent interpersonal skills and a demonstrated ability to interact with all levels in the organization • Demonstrated success in implementing innovative training techniques and learning technologies, in multiple areas including managerial and leadership development areas • Experience in conducting organizational, program level, and individual needs analysis to identify learning and development needs; experience in running targeted development programs • Good knowledge of the training/learning related offerings available in the market, including relevant training organizations and service providers Exposure to authoring tools, Learning Management Systems (LMS) and eLearning development systems, tools and resources.

At Gallagher , we are looking for a passionate, experienced, and adaptable Scrum Master to help guide our teams to foster collaboration and ensure that we continuously improve our ability to deliver high-quality software. As a Scrum Master in Gallagher, you will play a crucial role in facilitating Scrum process, coaching teams on Agile best practices, and driving continuous improvement. Your primary responsibility will be to ensure that our software development teams are well-supported in their transition to Agile methodologies, fostering an environment that encourages collaboration, transparency and efficiency. Qualifications Bachelors degree in Computer Science, Engineering, or related field or MBA. 4+ years of experience as a Scrum Master in software development teams ( experience in organizations transitioning to Agile is a plus ). Scrum Master Certification (CSM, PSM, or equivalent) is required. Excellent interpersonal, written, and verbal communication skills to engage with technical teams, leadership, and external stakeholders. Ability to facilitate discussions, resolve conflicts, and address team challenges in constructive and empathetic manner. Willingness and ability to adjust practices as the team matures in its Agile journey. Strong desire to support and empower teams to achieve their best work in a collaborative environment.

Key Responsibilities: Design and develop responsive web applications using modern technologies. Collaborate with cross-functional teams, including developers, designers, and QA, to deliver high-quality products. Ensure applications are accessible and meet a11y standards. Utilize Azure for cloud-based development and deployment. Implement and maintain code using Git for version control. Work with Angular 18 and TypeScript to build scalable applications. Use SCSS and Bootstrap to create visually appealing and consistent UI components. Qualifications: Minimum of 3 years of experience in UI/UX development. Strong proficiency in JavaScript and TypeScript. Experience with Angular 18 and familiarity with SCSS. Proficiency in Azure and experience with Git. Strong understanding of responsive design principles and accessibility standards (a11y). Experience with Bootstrap for front-end development.

Job description Openings for Multiple L&D Roles in Gallagher! We are looking for candidates with a minimum of 4+ years of experience in L&D to join our dynamic team at Gallagher Center of Excellence. 1. Process Trainer: 4-6 years of experience 2. Behavioral Trainer: 4 years of experience 3. Induction Trainer: 4-6 Years of experience Process Trainer & Evolve Trainer Planning for upcoming batches. Responsible for the Team performance. Responsible for quality of the Training, imparted Mentoring and Grooming New Trainers, Team Members and GTT Trainers. Design and maintain various training manuals and workbooks, with particular emphasis on keeping content up to date, through liaison with the supervisor Taking approval for Training Materials from process Heads through GTT members on a semiannual basis. Compile and submit monthly report on training activities and needs on a timely and concise manner Assist in the delivery of formal induction,Pre-process/language training for new hires. Working on Training Reports Weekly, Monthly, Semi Annual and Annual. Manage Domain and Custom Examinations and publish periodic reports. Initiative to improve the Training process. Handling client visits and presentations. Lead Specialist - Experience in behavioral, process training & Induction Training Assist in the delivery of formal induction, Pre-process, Business Overview, Advance Domain and Process Trainings for new hires Working on Training Reports Weekly, Monthly, Semi Annual and Annual • Manage Domain and Custom Examinations and publish periodic reports Planning and conducting Periodic Refresher Trainings for a) Domain Refresher Training (Certifications) b) Domain & Custom Certification Policy Refresher Training Initiative to improve the Training process Handling client visits and presentations Skills and Competencies Excellent written and verbal communication skills Strong people interaction skills Should show sufficient flexibility and maturity to handle pressure situations Should be able to work in a cross-cultural environment Should be an excellent team player Should be flexible for Travelling across locations for Training Purpose (whenever it is required) Should have excellent people management skills Should demonstrate good planning and analytical skill Preferred candidate profile Min Experience of 4+ years induction or Behavioral training. Graduation mandatory Excellent communication skills.

Job Title: Program Management Learning Operations Company: Gallagher Company Location: Bangalore Job Type: Full-time Job Summary: The Project Management Role at Gallagher Company will be responsible for managing content development projects, stakeholder communications and drive special projects for GHRSS. Core Areas of Responsibility: Program Planning: Program Preparation: Finalize Roster and Update Resources/Teams: Scheduling Trainings: Graduation Certificates Pre-Program and Regional Communications: Kick-off Details Program Communications: Program Resources: Participant Tracking: State License Tracking: Onboarding Curriculum Creation: Key Activities. Create key dates for each class, 6 months to 1 year in advance of the program start date. Gain agreement from Program Manager and share with TA (Training Assistant). Create/update master plan spreadsheet for new classes, including key dates to populate formulas. Collaborate with Program Planner to build the program plan in Planner and assign tasks. Partner with TA and ARCs (Achieve Regional Coordinators) to confirm the final class roster. Pull reports from Talent Connect and review Oracle reports to add approved/pending review employees from the Waitlist tab on the master tracker. Email ARCs with a deadline to review/confirm the roster and make necessary changes. Maintain the Leader Contact List, assigning ARCs/ALCs (Achieve Local Coordinators) per class. Request participants to be added to Achieve Team and private class channels. Create training schedules for Trusted Partner (TP) and Hartford, if there are multiple sessions. Handle schedule change requests and communicate them to Hartford if necessary. Request the creation of graduation certificates from the Global Center of Excellence (GCoE). Submit graduation certificates to the print shop and coordinate shipping. Order inventory for graduation certificate holders and pullovers. Collect size requests from participants and coordinate shipment with the vendor. Manage and collaborate on pre-program and regional communications. Update Kickoff Decks and On-the-job learning Deck. Present on each Kickoff call and send follow-up emails with recording links and resources. Send invites for Kickoffs, TP, and Hartford (approximately 10-15 invites per class). Manage ARC/Participant communications and MS Teams posts. Maintain Participant Travel Guidelines document for Trusted Partner. Maintain Travel Form for scheduling and in-person purposes. Maintain high-level Overview resource and support updating other resources. Coordinate SIT Code Changes and Title Changes with GCoE support. Manage spot bonus after CLCS. Update Achieve Master Tracker with new classes, training dates, manager changes, and program status changes. Create tracking form for state license tracking and share progress reports with Achieve Leadership. Request creation of curriculums and class groups from GCoE. Email GCoE to trigger assignment of curriculums and request progress reports. Support content and materials updates for onboarding curriculum. Schedule executive drop-ins and contribute to debrief meetings. Maintain schedule for GCoE as new classes are added and send emails to trigger reporting. Qualifications: 1. Bachelor's degree in Human Resources or related field is preferred. 2. Minimum of 4 years of experience as Program manager/ training coordinator or operations specialist 3. Excellent analytical and problem-solving skills, with the ability to interpret data and provide actionable insights. 4. Strong organizational and time management skills. 7. Attention to detail and ability to manage multiple initiatives simultaneously. 8. Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization. 9. Ability to work independently and collaboratively in a fast-paced, dynamic environment. 10. Proficiency in MS Office suite, MS Projects, Jira or MS Planner is preferred. Working Hours: US Shifts: 6 PM to 2.45 AM Hybrid Model: 1-week WFO and 3 weeks WFH Subject to Business requirements Work Location: Kodigehalli, Bangalore OR Viman Nagar- Pune Cab available within 24 kms of the office radius