Installed Base Service Engineer

About the position

Functional

• Experience in leading / team member of large cross functional /domain project teams.
• Coordinating the overall governance for the project including Safety, Quality & Profitable timely closure
• Capture and monitor all key metrics as required by the Schneider Electric Customer Service and Quality teams
• Field Engineering and site planning, execution
• Ability to validate change requests
• Experience in Change management/Business Transformation
• Close working with Channel Partner / Tendering / Sales

Technical

• Hands on design and develop PLC/VFD/SCADA/HMI Program for New and existing system
• preparation /Validation of Bill of Material of PLC /Drive / SCADA Projects as per system requirement
• Hands on experience on Tools-Test kits
• Extensive experience in troubleshoot and resolve issues related to PLC/VFD/SCADA/HMI based on site conditions
• Hands on experience on various communication protocols Ethernet TCP/IP, Modbus TCP/IP, Can open, Modbus, Profibus etc.
• Experience in delivering TM221/TM200/TM251/TM262, M340/M580/Quantum/Premium/Plant SCADA, EPE, ESE
• Prior experience in Service/Audits/Annual Maintenance Contracts/Schneider Automation Projects/Site analysis/VFD Projects.

Essential Day-to-Day Responsibilities:

• Escalate and identify other routes where progress is stuck
• Tracking and following up the action items at a project level
• Ensure all requests are addressed in a timely manner with optimal solution
• Simplify – use every opportunity to simplify to the maximum extent possible and go the extra mile in doing so
• Collaborate with internal teams to address Business needs
• Assume personal responsibility for achieving defined outcomes
• Effectively plan & organize work to deliver consistent results
• Ensure regular and optimal communication with all stakeholders
• Stakeholder Management
• Ability to challenge status quo and lead discussions in the right direction

Desired Skills

• Knowledge of Design/BOM/Engineering/Execution/Troubleshooting - PLC/DRIVE/HMI/VFD as well as solutions
• Project Management & Services Sales
• Familiar with latest Digital Trends in Automation oriented projects and customers
• Familiar with Various communication Networks
• Critical thinking & problem solving
• Crisis/conflict management with partners (Suppliers, distributors & consultants)

• Engineering Graduate with 8-12 Yrs relevant experience with excellent communication & coordination skills
• Experienced in managing small-mid size team of Technical experts preferably in Industrial Services/Project domain & reporting in highly matrixed organization

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€36 billion global revenue
+13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations