Inside Sales Manager - Corporate - MyBiz

10 years

0 Lacs

Posted:2 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role:

Inside Sales Manager

Level:

Manager

Reporting To:

Director - Corporate Channel

Location:

Gurgaon

About The Function

The Inside Sales function within MakeMyTrip’s Corporate Channel plays a critical role in driving top-of-funnel growth and accelerating customer acquisition. This team is responsible for building a predictable and scalable pipeline through data-driven lead qualification workflows and seamless collaboration with marketing and sales.By leveraging CRM analytics and operational insights, the Inside Sales team identifies and addresses funnel inefficiencies, ensuring timely and high-quality lead handoffs. Their focus on process excellence and performance optimization consistently helps exceed monthly pipeline targets and contributes directly to revenue growth.

About The Role

  • Designing and executing inside sales strategies to fill the top of the funnel with qualified, enterprise-grade opportunities.
  • Owning inbound and outbound lead generation—ensuring swift responses to demo requests and proactive outreach to target accounts.
  • Coordinating handoffs to the Key Accounts Team by defining clear qualification criteria, SLAs, and communication protocols.
  • Leveraging CRM analytics to track funnel metrics, diagnose conversion drop-offs, and optimize lead routing rules.
  • Building scalable processes—from lead scoring to automated workflows—to maintain consistent pipeline velocity.
  • Coaching and mentoring inside sales representatives on outreach techniques, objection handling, and value-based qualification.
  • Collaborating cross-functionally with Marketing, Product, and Operations to refine messaging, optimize campaigns, and strengthen feedback loops.

What Will You Be Doing

Pipeline Strategy & Execution

  • Define target account lists, outreach cadences, and KPIs aligned with revenue goals.
  • Manage both inbound demo requests and outbound prospecting campaigns.

CRM & Funnel Management

  • Optimize LeadSquared configuration for lead tagging, routing, and reporting.
  • Analyze conversion rates at each funnel stage and implement A/B tests for messaging and workflows.

Team Leadership & Development

  • Recruit, onboard, and train a high-performing inside sales team.
  • Conduct regular 1:1s, performance reviews, and skill-based workshops.

Cross-Functional Collaboration

  • Partner with Marketing to refine lead generation campaigns and adjust scoring models.
  • Work with the Enterprise Sales Team to ensure seamless lead acceptance and joint account planning.

Reporting & Continuous Improvement

  • Build dashboards to surface funnel health, rep productivity, and ROI metrics.
  • Lead quarterly process audit sessions to identify and resolve weaknesses.

Qualification & Experience

  • MBA from a reputed institute, with 8–10 years of inside sales or sales development experience in B2B SaaS environments.
  • Proven track record of designing and scaling lead generation processes to meet aggressive pipeline targets.
  • Hands-on expertise with CRM platforms (LeadSquared, Salesforce, etc.) and sales automation tools.

Key Success Factors for the Role

  • Strong analytical skills with a demonstrated ability to apply funnel management frameworks.
  • Excellent written and verbal communication skills, with the ability to craft persuasive outreach at scale.
  • Leadership mindset, with experience in coaching, mentoring, and driving accountability across teams.

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MakeMyTrip

IT Services and IT Consulting

London

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