Inside Sales Account Manager

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About the Role

Account Manager

Key Responsibilities

• Act as the primary liaison for new US clients, guiding them through the onboarding process and setting clear expectations.
• Understand and document clients’ business and technical requirements to ensure seamless offshore hiring.
• Educate clients on offshore hiring models, compliance, and delivery processes.
• Build long-term, trust-based relationships that drive retention, upselling, and account expansion.
• Drive revenue growth by identifying opportunities for additional placements, project staffing, and expanded offshore engagements.
• Provide consultative insights on technical hiring trends and market shifts in the US.
• Proactively monitor client satisfaction and resolve technical or delivery challenges to strengthen client partnerships.
• Meet and exceed sales targets through account expansion, upselling, and client renewals.

Technical Understanding & Coordination

• Conduct technical discovery discussions with clients to understand skills, tools, and technology stack requirements.
• Collaborate with recruitment/delivery teams to align offshore candidates with technical needs.
• Review candidate profiles, resumes, and skill sets to provide technical feedback before client submission.
• Act as a bridge between non-technical stakeholders and technical teams, ensuring clarity and accuracy throughout the process.

Qualifications & Skills

• Bachelor’s degree in Business, Computer Science, Information Technology, or related field (MBA or technical certifications a plus).
• 3–7 years of experience in

  sales/account management

  or

  technical recruitment

  , with exposure to

  US clients

  .
• Strong technical fluency across domains (IT, software development, engineering, cloud, data, etc.).
• Ability to engage in consultative discussions and evaluate technical candidate profiles.
• Excellent communication, presentation, and relationship-building skills with both technical and non-technical stakeholders.
• Experience with CRM/ATS platforms (Salesforce, HubSpot, Bullhorn, or similar).
• Goal-oriented, self-driven, and capable of handling multiple accounts simultaneously.

What We Offer

• Competitive salary with attractive incentives and growth-linked earning potential.
• Opportunity to work with global clients and advanced technologies.
• Career growth at the intersection of

  sales, account management, and technical consulting

  .
• A collaborative, innovative, and fast-paced work environment.