Information Technology Manager

Hillarys India

5 years

0 Lacs

Bengaluru Karnataka India

Posted:10 hours ago| Platform:

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Skills Required

technology support stack crm management scheduling payments integration processing inventory logistics communication engineering development planning finance marketing data flow api automation dashboard reporting power tableau aws azure gcp sql architecture

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title:

Location:

Experience:

About Us:

Technology & Operations Manager

Key Responsibilities:

Local Tech Stack Ownership:
Manage and localize core systems (CRM, Order Management, Scheduling, Fulfilment, Payments) for the Indian market. Customize global platforms to meet local workflows and regulatory requirements.
Integration & Automation:
Build dashboards, lightweight tools, and internal automations to enhance order processing, inventory, and fulfilment. Integrate APIs with logistics partners, payment gateways, and communication platforms (SMS/WhatsApp).
Engineering Leadership:
Manage tech vendors, freelancers, and development agencies. Oversee release planning, QA, and documentation.
Cross-Functional Collaboration:
Partner with Operations, Finance, Customer Experience, and Marketing teams to implement scalable tech solutions. Work closely with global engineering/product teams to ensure smooth data flow and compatibility.

Requirements:

5+ years in IT management, system integration, or technology operations.
Strong knowledge of CRM, OMS, and API integration.
Proven experience in automation, dashboard/reporting tools (Power BI, Tableau, Google Data Studio).
Vendor and project management skills with hands-on problem-solving ability.
Familiarity with cloud platforms (AWS/Azure/GCP) and databases (SQL/NoSQL).
Excellent communication and stakeholder management skills.

Job Functions:

Information Technology | Project Management | Operations

Employment Type:

Industry:

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