IAM Business Analyst

About Birlasoft:

Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CKA Birla Group, a multibillion-dollar enterprise, we boast a 12,500+ professional team committed to upholding the Group's 162-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose.

About the Job

Job Title

Location:

Shift Time- 2- 11PM IST (Flexible to work in US Hours – When required)

Educational Background:

• Relevant certifications in identity and access management or data governance.

• Experience with identity and access management software such as SailPoint, Okta, or Microsoft Identity Manager

Experience Level: At least 6 years of professional experience with significant experience working as a BA on complicated projects with multiple cross functional teams

Key Responsibilities

• Experience in PAM Governance with a strong Risk Governance focus.
• Proven track record of working with auditors and responding to audit inquiries with evidence.
• Coordinate with PAM Operations/Engineering and internal Audit teams.
• Privilege account remediation and ensure compliance.
• Strong documentation, communication, and stakeholder engagement skills
• Maintain and report PAM metrics dashboards to report regulatory.
• Basic Exposure to CyberArk tool.

Nice to Haves:

• Highly motivated, self-directed and possess solid execution skills.

• Strong analytical skills with the ability to identify and resolve data discrepancies.

• Excellent communication and collaboration skills to work effectively with cross-functional teams.

• Demonstrates critical thought and probes beyond the surface of the requested data to get at the valuable (actionable) information.

• Able to understand complex concepts quickly.

• Detail oriented, but understands broader impacts of requests.

• Adjusts quickly to changing priorities as necessary.

• Manages multiple tasks and deliverables simultaneously and in an organized and results-oriented manner.

• Strives to proactively identify and address areas where business process efficiency and effectiveness improvements would make a positive impact on the top and bottom lines.

• Excellent people skills are also necessary since this position interacts with all levels of resources across the entire organization.

Tasks & responsibilities:

• Governance and Oversight

o Manage Identity Governance and Administration (IGA) processes to ensure compliance with regulatory requirements and organizational policies.

o Oversee the effectiveness of identity lifecycle management, including provisioning, deprovisioning, and access certification.

• Policy Development and Enforcement

o Develop, implement, and maintain governance policies and standards for identity and access management.

o Ensure adherence to industry best practices and internal controls.

• Access Review and Audit Support

o Coordinate and manage periodic access reviews to ensure accuracy and completeness.

o Respond to audit requests and provide necessary documentation for compliance audits, including SOX and SOC-related inquiries.

• Metrics and Reporting

o Define and monitor key performance indicators (KPIs) to measure the effectiveness of governance initiatives.

o Provide regular reporting on IGA governance metrics to leadership and stakeholders.

• Process Improvement

o Identify gaps and inefficiencies in current IGA governance processes and recommend improvements.

o Collaborate with technical and business teams to implement process optimizations.

• Stakeholder Collaboration

o Partner with business units, IT teams, and external auditors to ensure alignment on governance objectives.

o Lead governance-related discussions during cross-functional meetings.

• Incident Management and Risk Mitigation

o Investigate and remediate issues related to identity governance processes.

o Proactively identify and mitigate risks related to access management.

• Documentation and Training

o Maintain comprehensive documentation of IGA governance processes and frameworks.

o Provide training and guidance to teams on governance policies and procedures.