Human Resources Generalist

Function Purpose

The Human Resources (HR) function is a critical component responsible for managing talent, fostering employee development, shaping the organizational culture, and ensuring compliance with legal and regulatory requirements. This function aims to attract, develop, engage, and retain a skilled workforce while maintaining a compliant and ethical work environment.

Role Purpose

The Business HR (BHR) plays a critical role in aligning business objectives with employees and management.

Key Expectations of the Role

Recruitment & Talent Acquisition

• Coordinate end-to-end recruitment activities for assigned departments or business units.
• Work closely with hiring managers to define job requirements, create job descriptions, and identify talent gaps.
• Post job ads on appropriate platforms and screen resumes.
• Schedule and conduct preliminary interviews; coordinate with interview panels.
• Maintain recruitment trackers and ensure timely closure of open positions.

Daily Attendance Management

• Monitor and track daily employee attendance using HRMS or attendance systems.
• Coordinate with IT/Admin for resolving attendance hardware/software issues.
• Ensure employees are aware of attendance policies and compliance expectations.
• Support payroll processing by sharing accurate attendance data.

Secondary Responsibilities:

• Support employee engagement initiatives.
• Assist in handling employee grievances and queries related to HR policies.
• Ensure HR compliance with internal policies and labor laws.
• Contribute to HR audits, documentation, and reporting.

Competencies Required for the Role

HR Functional Expertise

• Demonstrates in-depth knowledge and expertise in talent acquisition, training, development, organization development, and compliance.
• Keeps updated with industry best practices and emerging trends in HR.

Communication and Relationship Building

• Exhibits strong communication and interpersonal skills to build relationships with candidates, employees, and stakeholders.
• Effectively communicates HR policies, procedures, and initiatives to the organization.

Problem-Solving and Decision-Making

• Possesses excellent problem-solving skills and the ability to make sound decisions based on data and analysis.
• Handles complex HR issues and conflicts effectively and timely.

Leadership and Team Management

• Demonstrates effective leadership and team management skills to motivate and guide HR teams.
• Creates a positive work environment, encouraging collaboration and professional growth.

Personal (Educational Qualifications/Traits)

• Educational Background

  : A bachelor's or master's degree in human resources, business administration, or a related field is required. Relevant certifications in HR are highly desirable.

• Experience

  : Significant experience in HR, particularly in talent acquisition, training, development, organization development, and compliance, preferably within the insurance or financial services sector.

• Certifications

  : Relevant certifications such as SHRM-SCP, SPHR, CIPD, or equivalent HR certifications are highly beneficial.

• Communication Skills

  : Exceptional written and verbal communication skills, with the ability to effectively communicate HR-related information and interact with diverse stakeholders.

• Ethical Standards

  : Adheres to high ethical standards and maintains confidentiality while dealing with sensitive HR matters.