Human Resource Head

Job Description

Key Responsibilities: 1. Recruitment & Staffing Manpower planning based on seasonal demand (festivals, weddings, Pongal, etc.). Hiring local talent: showroom sales executives, billing staff, tailors, inventory staff, and housekeeping. Liaising with local colleges and training centers for sourcing entry-level staff. 2. Employee Onboarding & Training Conduct structured onboarding and orientation for new joiners. Train staff on: Customer handling skills in Tamil and English. Product knowledge (sarees, dhotis, branded vs local textiles). Visual merchandising and grooming standards. 3. Attendance & Payroll Management Maintain biometric or manual attendance systems. Ensure accurate and timely salary disbursal including overtime. Handle PF, ESI, and other statutory compliance applicable to the region. 4. Labour Law Compliance Ensure all labor laws are followed: Shops & Establishment Act (Tamil Nadu), Minimum Wages Act, Weekly off and holiday compliance. Display mandatory labor law posters at the showroom. 5. Employee Relations & Grievance Handling Resolve day-to-day staff issues – leave requests, misconduct, absenteeism. Conduct regular employee meetings to improve communication. Handle customer complaints involving staff behavior professionally. 6. Performance Management Set monthly sales and service targets in coordination with the showroom manager. Monitor individual and team performance. Implement reward and recognition programs (Best Salesperson of the Month, etc.) 7. HR Administration Maintain updated employee records. Oversee uniform distribution, ID cards, and other HR logistics. Coordinate accommodation and food for outstation employees, if applicable. 8. Safety & Discipline Ensure workplace hygiene and safety especially in storerooms and tailoring units. Enforce discipline – punctuality, grooming, mobile phone usage policy. Take disciplinary action when required following due process. 9. Cultural and Festival Engagement Plan and manage employee participation in festive celebrations (Pongal, Diwali). Encourage cultural harmony among diverse staff. 10. Local Community Liaison Build rapport with local police, municipality, and community groups. Represent showroom HR in any external or social issue involving staff. Show more Show less