Human Resource Head GEESE HR & BUSINESS SOLUTIONS

0 years

0 Lacs

Mayiladuturai Taluka, Tamil Nadu, India

On-site

Key Responsibilities: 1. Recruitment & Staffing Manpower planning based on seasonal demand (festivals, weddings, Pongal, etc.). Hiring local talent: showroom sales executives, billing staff, tailors, inventory staff, and housekeeping. Liaising with local colleges and training centers for sourcing entry-level staff. 2. Employee Onboarding & Training Conduct structured onboarding and orientation for new joiners. Train staff on: Customer handling skills in Tamil and English. Product knowledge (sarees, dhotis, branded vs local textiles). Visual merchandising and grooming standards. 3. Attendance & Payroll Management Maintain biometric or manual attendance systems. Ensure accurate and timely salary disbursal including overtime. Handle PF, ESI, and other statutory compliance applicable to the region. 4. Labour Law Compliance Ensure all labor laws are followed: Shops & Establishment Act (Tamil Nadu), Minimum Wages Act, Weekly off and holiday compliance. Display mandatory labor law posters at the showroom. 5. Employee Relations & Grievance Handling Resolve day-to-day staff issues – leave requests, misconduct, absenteeism. Conduct regular employee meetings to improve communication. Handle customer complaints involving staff behavior professionally. 6. Performance Management Set monthly sales and service targets in coordination with the showroom manager. Monitor individual and team performance. Implement reward and recognition programs (Best Salesperson of the Month, etc.) 7. HR Administration Maintain updated employee records. Oversee uniform distribution, ID cards, and other HR logistics. Coordinate accommodation and food for outstation employees, if applicable. 8. Safety & Discipline Ensure workplace hygiene and safety especially in storerooms and tailoring units. Enforce discipline – punctuality, grooming, mobile phone usage policy. Take disciplinary action when required following due process. 9. Cultural and Festival Engagement Plan and manage employee participation in festive celebrations (Pongal, Diwali). Encourage cultural harmony among diverse staff. 10. Local Community Liaison Build rapport with local police, municipality, and community groups. Represent showroom HR in any external or social issue involving staff. Show more Show less

Posted 1 month ago

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Retail Store Manager GEESE HR & BUSINESS SOLUTIONS

0 years

0 Lacs

Mayiladuturai Taluka, Tamil Nadu, India

On-site

Key Responsibilities: Sales & Revenue Generation: 1)Develop and implement strategic sales plans to achieve and exceed monthly and annual sales targets. 2)Analyze sales data, market trends, and customer feedback to identify growth opportunities and optimize sales performance. 3)Drive cross-selling and upselling initiatives to maximize average transaction value. 4)Oversee promotional campaigns, seasonal sales, and in-store events to attract and retain customers. Team Leadership & Development: 1)Recruit, train, motivate, and mentor a high-performing sales team, fostering a positive and productive work environment. 2)Conduct regular performance reviews, provide constructive feedback, and identify training needs to enhance team capabilities. 3)Manage staff scheduling, daily briefings, and ensure efficient workflow. 4)Cultivate a customer-centric culture within the team, emphasizing exceptional service. Showroom Operations & Management: 1)Oversee all daily showroom operations, including opening/closing procedures, cash handling, and security protocols. 2)Ensure impeccable visual merchandising standards, product displays, and overall showroom aesthetics, reflecting the brand's identity and current textile trends. 3)Implement effective inventory management systems, including stock ordering, receiving, auditing, and loss prevention. 4)Maintain high standards of cleanliness, organization, and safety within the showroom. Customer Experience & Relationship Management: 1)Ensure a superior customer experience, actively engaging with customers, addressing inquiries, and resolving complaints professionally. 2)Build strong customer relationships and foster loyalty through personalized service and effective after-sales support. 3)Gather customer insights and preferences to inform product selection and service improvements. Financial Management & Reporting: 1)Prepare and manage the showroom budget, controlling expenditures and optimizing profitability. 2)Monitor key performance indicators (KPIs) such as sales per square foot, conversion rates, and average bill value. 3)Generate accurate sales reports, financial statements, and operational analyses for senior management. Compliance & Administration: 1)Ensure full compliance with company policies, procedures, and relevant local regulations (e.g., health and safety, labor laws). 2)Manage all administrative tasks, including documentation, record-keeping, and communication with head office and vendors. 3)Stay updated on industry trends, competitor activities, and local market dynamics to maintain a competitive edge. Show more Show less

Posted 2 months ago

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