Key Responsibilities: Sales & Revenue Generation: 1)Develop and implement strategic sales plans to achieve and exceed monthly and annual sales targets. 2)Analyze sales data, market trends, and customer feedback to identify growth opportunities and optimize sales performance. 3)Drive cross-selling and upselling initiatives to maximize average transaction value. 4)Oversee promotional campaigns, seasonal sales, and in-store events to attract and retain customers. Team Leadership & Development: 1)Recruit, train, motivate, and mentor a high-performing sales team, fostering a positive and productive work environment. 2)Conduct regular performance reviews, provide constructive feedback, and identify training needs to enhance team capabilities. 3)Manage staff scheduling, daily briefings, and ensure efficient workflow. 4)Cultivate a customer-centric culture within the team, emphasizing exceptional service. Showroom Operations & Management: 1)Oversee all daily showroom operations, including opening/closing procedures, cash handling, and security protocols. 2)Ensure impeccable visual merchandising standards, product displays, and overall showroom aesthetics, reflecting the brand's identity and current textile trends. 3)Implement effective inventory management systems, including stock ordering, receiving, auditing, and loss prevention. 4)Maintain high standards of cleanliness, organization, and safety within the showroom. Customer Experience & Relationship Management: 1)Ensure a superior customer experience, actively engaging with customers, addressing inquiries, and resolving complaints professionally. 2)Build strong customer relationships and foster loyalty through personalized service and effective after-sales support. 3)Gather customer insights and preferences to inform product selection and service improvements. Financial Management & Reporting: 1)Prepare and manage the showroom budget, controlling expenditures and optimizing profitability. 2)Monitor key performance indicators (KPIs) such as sales per square foot, conversion rates, and average bill value. 3)Generate accurate sales reports, financial statements, and operational analyses for senior management. Compliance & Administration: 1)Ensure full compliance with company policies, procedures, and relevant local regulations (e.g., health and safety, labor laws). 2)Manage all administrative tasks, including documentation, record-keeping, and communication with head office and vendors. 3)Stay updated on industry trends, competitor activities, and local market dynamics to maintain a competitive edge. Show more Show less

Key Responsibilities: 1. Recruitment & Staffing Manpower planning based on seasonal demand (festivals, weddings, Pongal, etc.). Hiring local talent: showroom sales executives, billing staff, tailors, inventory staff, and housekeeping. Liaising with local colleges and training centers for sourcing entry-level staff. 2. Employee Onboarding & Training Conduct structured onboarding and orientation for new joiners. Train staff on: Customer handling skills in Tamil and English. Product knowledge (sarees, dhotis, branded vs local textiles). Visual merchandising and grooming standards. 3. Attendance & Payroll Management Maintain biometric or manual attendance systems. Ensure accurate and timely salary disbursal including overtime. Handle PF, ESI, and other statutory compliance applicable to the region. 4. Labour Law Compliance Ensure all labor laws are followed: Shops & Establishment Act (Tamil Nadu), Minimum Wages Act, Weekly off and holiday compliance. Display mandatory labor law posters at the showroom. 5. Employee Relations & Grievance Handling Resolve day-to-day staff issues – leave requests, misconduct, absenteeism. Conduct regular employee meetings to improve communication. Handle customer complaints involving staff behavior professionally. 6. Performance Management Set monthly sales and service targets in coordination with the showroom manager. Monitor individual and team performance. Implement reward and recognition programs (Best Salesperson of the Month, etc.) 7. HR Administration Maintain updated employee records. Oversee uniform distribution, ID cards, and other HR logistics. Coordinate accommodation and food for outstation employees, if applicable. 8. Safety & Discipline Ensure workplace hygiene and safety especially in storerooms and tailoring units. Enforce discipline – punctuality, grooming, mobile phone usage policy. Take disciplinary action when required following due process. 9. Cultural and Festival Engagement Plan and manage employee participation in festive celebrations (Pongal, Diwali). Encourage cultural harmony among diverse staff. 10. Local Community Liaison Build rapport with local police, municipality, and community groups. Represent showroom HR in any external or social issue involving staff. Show more Show less

The Merchandise Specialist role based in Mayiladuthurai, Tamil Nadu within the Retail Textile Showroom industry will have you reporting directly to the Managing Director. Your primary responsibility will involve planning, sourcing, displaying, and managing merchandise in the showroom to boost sales, maintain brand standards, and ensure customer satisfaction. This position necessitates a keen sense of fashion, trend analysis, stock management, and visual merchandising. Your key duties will include ensuring attractive product presentation and in-store displays in line with seasonal themes and brand guidelines. Regularly rotating merchandise to uphold freshness and appeal, managing mannequins and focal display areas to showcase new arrivals and bestsellers, and maintaining optimal stock levels for all key categories. Monitoring fast and slow-moving stock, coordinating with the procurement team for replenishment, and supporting periodic stock audits to ensure data accuracy. You will collaborate closely with the sales team to grasp customer demand and propose product placements, recommend pricing and bundling strategies for festivals, discounts, or promotional events, and track sales trends while analyzing merchandise performance. It will also be essential for you to possess a comprehensive understanding of fabrics, fits, seasonal trends, and to train sales staff on new collections, fabric features, and styling combinations. Your role will involve coordinating with vendors/suppliers for sample approvals, deliveries, and inventory updates, suggesting new designs or materials based on customer preferences and market demand. To qualify for this position, you should hold a Bachelor's degree in Fashion Merchandising/Textile Technology/Commerce or a relevant field, along with at least 2 years of experience in retail merchandising, preferably in textiles or garments. Proficiency in understanding fashion trends, customer preferences, fabric types, and retail software or POS inventory systems is essential. Strong communication skills in Tamil and English, along with a people-friendly nature, teamwork capabilities, attention to detail, a good visual sense, and problem-solving skills are desired attributes. This full-time role is showroom-based, requiring a 6-day work week with weekend and holiday availability. Occasional travel to sourcing centers or vendor locations may be necessary to fulfill job requirements.,

Job Summary: Key Responsibilities: Sales Responsibilities: Train the sales force to following points; 1. Greet customers and assist them in finding suitable textile products (sarees, men's wear, kids wear, etc.) 2. Explain product features, quality, pricing, and offers 3. Achieve monthly sales targets set by the management 4. Upsell and cross-sell products based on customer preferences 5. Build and maintain customer relationships through excellent service 6. Manage billing and handle point-of-sale systems 7. Collect customer feedback and suggest improvements Marketing Responsibilities: Plan and execute local marketing campaigns (festivals, wedding season, back-to-school, etc.) Coordinate with digital marketing team for social media promotions (Facebook, Instagram, WhatsApp) Work with local influencers and community groups for promotions Organize in-store events, seasonal decor, and customer engagement activities Assist in distributing flyers, brochures, and managing local hoardings Conduct market research and competitor analysis in the local area Track ROI of marketing campaigns and provide weekly reports --- Experience: 1–3 years of experience in sales or marketing, preferably in the textile/apparel/retail sector Freshers with strong communication and passion for fashion retail may also apply --- Key Skills: Excellent communication and interpersonal skills in Tamil & English Strong understanding of customer behavior and textile trends Knowledge of local market (Thiruvarur & Mayiladuthurai) Time management and multitasking skills Basic knowledge of social media and local marketing tools Team player with a pleasant personality --- Salary & Benefits: Competitive salary based on experience Incentives on sales performance Staff discounts on purchases Career growth opportunities within the company