Human Resource Head

Responsibilities:

• Develop and implement HR strategies to support the company's rapid expansion plans
  
• Create organizational structure maps, Key Result Areas (KRAs), and reporting matrices for all departments
  
• Formalize Standard Operating Procedures (SOPs) and internal systems for hiring, onboarding, and team performance
  
• Lead a team of 4–5 HR professionals, overseeing operations, recruitment, and administration
  
• Manage all employee lifecycle processes, from onboarding to exit formalities
  
• Establish performance monitoring, feedback channels, and grievance redressal mechanisms
  
• Oversee recruitment for traditional sales roles, corporate roles, and partner with HR agencies and job portals to manage hiring pipelines
  
• Standardize resume review, interview processes, and offer letter rollouts
  
• Act as the HR representative for management, working closely with founders and the senior team
  
• Prepare monthly reports on hiring metrics, employee feedback, and team growth health
  
• Take initiative to diagnose team issues and drive alignment across departments
  

• Proven experience as an HR manager or similar role
  
• In-depth knowledge of HR principles, best practices, and current regulations
  
• Strong leadership and team management skills
  
• Excellent communication and interpersonal abilities
  
• Familiarity with HR software and tools
  
• Bachelor’s degree in Human Resources or relevant field; Master’s degree is a plus