HR Recruiter

About the Dolly Chaiwala Private Limited The Dolly Chaiwala Private Limited is a revolutionary franchise-based brand in the food and beverage industry, built on the philosophy that success comes through hard work and charisma, not just formal education. With a fast-growing network of outlets across India and internationally, Dolly Chaiwala is more than a chai business — it’s a cultural movement that blends style, quality, and people power. The HR Executive will play a central role in managing people operations, ensuring our teams across outlets, franchises, and corporate functions feel supported, valued, and motivated while upholding the Dolly Chaiwala culture.   Key Responsibilities 1. Recruitment & Franchise Staffing ·        Manage hiring for outlet staff, franchise employees, and corporate roles. ·        Develop recruitment campaigns aligned with Dolly Chaiwala’s youthful and charismatic brand image. ·        Build talent pipelines for future outlet expansions (India & international). ·        Ensure new hires embody the brand’s energy, hospitality, and customer-first culture.   2. Employee Lifecycle Management ·        Oversee on-boarding, induction, and training programs for new recruits. ·        Maintain employee records across outlets, franchise units, and corporate office. ·        Handle employee transfers, confirmations, resignations, and exit formalities.   3. Payroll & Compliance ·        Coordinate attendance, payroll processing, and statutory compliances (PF, ESIC, Shops & Establishment Act, etc.). ·        Ensure compliance with labour laws across different states and franchise outlets. ·        Support internal and external HR audits.   4. Employee Engagement & Culture ·        Design and execute engagement initiatives, rewards programs, and celebrations across outlets and offices. ·        Act as the first point of contact for employee grievances, resolving issues with empathy and fairness. ·        Drive initiatives that promote Dolly Chaiwala’s vibrant, hardworking-yet-fun work culture.   5. Performance & Growth ·        Support performance appraisal processes, target setting, and feedback mechanisms. ·        Identify training needs and coordinate brand-specific learning sessions (including Dollyetes Training Programme). ·        Promote growth opportunities within the franchise model to retain talent.   6. Training & Development ·        Coordinate product knowledge, service standards, and brand-behavior training. ·        Support leadership development programs for outlet managers and franchise partners. ·        Track training effectiveness and maintain L&D records.   7. HR Policy & Standardization ·        Draft, update, and enforce HR policies suitable for franchise outlets and corporate structures. ·        Ensure consistency of HR practices across all Dolly Chaiwala locations. ·        Stay updated with HR and F&B industry best practices.   Skills & Competencies ·        Excellent people management and communication skills. ·        Strong organizational and multitasking ability in a fast-paced environment. ·        Knowledge of HR software/HRIS and payroll systems. ·        Familiarity with F&B or retail workforce challenges (shift schedules, frontline staff, high-volume hiring). ·        Problem-solving mindset with fairness, confidentiality, and empathy.   Qualifications & Experience ·        Bachelor’s/Master’s in HR, Business Administration, or related field. ·        Both Fresher and Experienced Candidates may apply (preferably 6 months – 3 years of HR experience in F&B, retail, or franchise-based business preferred). ·        Exposure to multi-location HR management is an advantage.