Dolly Chaiwala Private Limited

About the Dolly Chaiwala Private Limited The Dolly Chaiwala Private Limited is a revolutionary franchise-based brand in the food and beverage industry, built on the philosophy that success comes through hard work and charisma, not just formal education. With a fast-growing network of outlets across India and internationally, Dolly Chaiwala is more than a chai business — it’s a cultural movement that blends style, quality, and people power. The HR Executive will play a central role in managing people operations, ensuring our teams across outlets, franchises, and corporate functions feel supported, valued, and motivated while upholding the Dolly Chaiwala culture. Key Responsibilities 1. Recruitment & Franchise Staffing · Manage hiring for outlet staff, franchise employees, and corporate roles. · Develop recruitment campaigns aligned with Dolly Chaiwala’s youthful and charismatic brand image. · Build talent pipelines for future outlet expansions (India & international). · Ensure new hires embody the brand’s energy, hospitality, and customer-first culture. 2. Employee Lifecycle Management · Oversee on-boarding, induction, and training programs for new recruits. · Maintain employee records across outlets, franchise units, and corporate office. · Handle employee transfers, confirmations, resignations, and exit formalities. 3. Payroll & Compliance · Coordinate attendance, payroll processing, and statutory compliances (PF, ESIC, Shops & Establishment Act, etc.). · Ensure compliance with labour laws across different states and franchise outlets. · Support internal and external HR audits. 4. Employee Engagement & Culture · Design and execute engagement initiatives, rewards programs, and celebrations across outlets and offices. · Act as the first point of contact for employee grievances, resolving issues with empathy and fairness. · Drive initiatives that promote Dolly Chaiwala’s vibrant, hardworking-yet-fun work culture. 5. Performance & Growth · Support performance appraisal processes, target setting, and feedback mechanisms. · Identify training needs and coordinate brand-specific learning sessions (including Dollyetes Training Programme). · Promote growth opportunities within the franchise model to retain talent. 6. Training & Development · Coordinate product knowledge, service standards, and brand-behavior training. · Support leadership development programs for outlet managers and franchise partners. · Track training effectiveness and maintain L&D records. 7. HR Policy & Standardization · Draft, update, and enforce HR policies suitable for franchise outlets and corporate structures. · Ensure consistency of HR practices across all Dolly Chaiwala locations. · Stay updated with HR and F&B industry best practices. Skills & Competencies · Excellent people management and communication skills. · Strong organizational and multitasking ability in a fast-paced environment. · Knowledge of HR software/HRIS and payroll systems. · Familiarity with F&B or retail workforce challenges (shift schedules, frontline staff, high-volume hiring). · Problem-solving mindset with fairness, confidentiality, and empathy. Qualifications & Experience · Bachelor’s/Master’s in HR, Business Administration, or related field. · Both Fresher and Experienced Candidates may apply (preferably 6 months – 3 years of HR experience in F&B, retail, or franchise-based business preferred). · Exposure to multi-location HR management is an advantage.