About the Dolly Chaiwala Private Limited The Dolly Chaiwala Private Limited is a revolutionary franchise-based brand in the food and beverage industry, built on the philosophy that success comes through hard work and charisma, not just formal education. With a fast-growing network of outlets across India and internationally, Dolly Chaiwala is more than a chai business — it’s a cultural movement that blends style, quality, and people power. The HR Executive will play a central role in managing people operations, ensuring our teams across outlets, franchises, and corporate functions feel supported, valued, and motivated while upholding the Dolly Chaiwala culture. Key Responsibilities 1. Recruitment & Franchise Staffing · Manage hiring for outlet staff, franchise employees, and corporate roles. · Develop recruitment campaigns aligned with Dolly Chaiwala’s youthful and charismatic brand image. · Build talent pipelines for future outlet expansions (India & international). · Ensure new hires embody the brand’s energy, hospitality, and customer-first culture. 2. Employee Lifecycle Management · Oversee on-boarding, induction, and training programs for new recruits. · Maintain employee records across outlets, franchise units, and corporate office. · Handle employee transfers, confirmations, resignations, and exit formalities. 3. Payroll & Compliance · Coordinate attendance, payroll processing, and statutory compliances (PF, ESIC, Shops & Establishment Act, etc.). · Ensure compliance with labour laws across different states and franchise outlets. · Support internal and external HR audits. 4. Employee Engagement & Culture · Design and execute engagement initiatives, rewards programs, and celebrations across outlets and offices. · Act as the first point of contact for employee grievances, resolving issues with empathy and fairness. · Drive initiatives that promote Dolly Chaiwala’s vibrant, hardworking-yet-fun work culture. 5. Performance & Growth · Support performance appraisal processes, target setting, and feedback mechanisms. · Identify training needs and coordinate brand-specific learning sessions (including Dollyetes Training Programme). · Promote growth opportunities within the franchise model to retain talent. 6. Training & Development · Coordinate product knowledge, service standards, and brand-behavior training. · Support leadership development programs for outlet managers and franchise partners. · Track training effectiveness and maintain L&D records. 7. HR Policy & Standardization · Draft, update, and enforce HR policies suitable for franchise outlets and corporate structures. · Ensure consistency of HR practices across all Dolly Chaiwala locations. · Stay updated with HR and F&B industry best practices. Skills & Competencies · Excellent people management and communication skills. · Strong organizational and multitasking ability in a fast-paced environment. · Knowledge of HR software/HRIS and payroll systems. · Familiarity with F&B or retail workforce challenges (shift schedules, frontline staff, high-volume hiring). · Problem-solving mindset with fairness, confidentiality, and empathy. Qualifications & Experience · Bachelor’s/Master’s in HR, Business Administration, or related field. · Both Fresher and Experienced Candidates may apply (preferably 6 months – 3 years of HR experience in F&B, retail, or franchise-based business preferred). · Exposure to multi-location HR management is an advantage.
We’re looking for a young, energetic, and highly motivated Telecaller to join the Dolly Chaiwala team! This is an exciting opportunity to be part of a fast-growing national brand that’s creating waves across India. You’ll be the first point of contact for our franchise and distribution leads — speaking with hundreds of people every day who are eager to be part of the Dolly journey. Key Responsibilities: Make 200+ outbound calls daily to new and existing leads. Engage professionally with potential partners and collect key information. Qualify leads based on company criteria before passing them to senior sales executives. Maintain accurate records and daily reports of calls and lead status. Represent the Dolly Chaiwala brand with enthusiasm, clarity, and positivity. What We’re Looking For: Young and vibrant personality with great communication skills in Hindi and English. Confident and comfortable on the phone for long hours. Goal-driven, disciplined, and eager to grow with a fast-expanding company. Team player who enjoys a fun, motivating, and uplifting work culture. Why Join Us: Be part of the Dolly Chaiwala movement that’s redefining Indian café culture. This is not just a job — it’s a chance to grow your career with a brand that’s going global.
DOLLY CHAIWALA PRIVATE LIMITED Job Title: Event Planner Location: Nagpur (Head Office) Salary: ₹15,000 – ₹20,000 per month Working Days: Monday to Friday Timings: 10:00 AM – 6:00 PM (Flexibility may be required based on events) Start Date: Immediate Joining --- Job Summary We are looking for a dynamic and detail-oriented Event Planner to join our growing team. In this role, you will help bring the Dolly Chaiwala brand to life through creative, well-organised, and memorable events across various locations. If you have a flair for coordination, an eye for detail, and the agility to juggle multiple tasks, this role will feel like a vibrant festival waiting for your touch.✨ --- Key Responsibilities Plan, organise, and execute events, activations, franchise openings, training sessions, and brand activities. Coordinate with vendors, suppliers, and internal teams to ensure smooth event operations. Develop event concepts and themes aligned with the Dolly Chaiwala brand identity. Handle budgeting, resource allocation, and negotiation to optimise event costs. Conduct site visits and ensure on-ground execution meets expectations. Create event timelines, checklists, and post-event reports. Manage logistics, materials, manpower, and technical requirements. Ensure timely communication with relevant departments and maintain documentation. Handle last-minute changes with calm efficiency and provide proactive solutions. Support marketing and PR teams with event-related content and promotions. --- Requirements Proven experience in event coordination or planning (1–2 years preferred). Strong organisational and multitasking abilities. Excellent communication skills and vendor management capability. Ability to think creatively and execute efficiently under pressure. Proficiency in basic MS Office and digital tools. Willingness to travel locally or outstation when required.