1888 Hr Policies Jobs - Page 42

Role & responsibilities:- Lead, mentor, and develop a team of HR Business Partners. Foster a collaborative and high-performance team culture. Provide regular feedback, coaching, and professional development opportunities for team members. Oversee recruitment, selection, and onboarding processes to ensure the acquisition of top talent. Work with managers to identify and address talent gaps and development needs. Promote a positive work environment and enhance employee engagement. Address employee concerns and grievances in a timely and effective manner. Address performance issues and support managers in developing performance improvement plans. Ensure HR practices comply with legal and regulatory requirements. Collect, analyse, and report on HR metrics and data. Lead initiatives to promote diversity and inclusion within the organization.

Role & responsibilities:- Lead, mentor, and develop a team of HR Business Partners. Foster a collaborative and high-performance team culture. Provide regular feedback, coaching, and professional development opportunities for team members. Oversee recruitment, selection, and onboarding processes to ensure the acquisition of top talent. Work with managers to identify and address talent gaps and development needs. Promote a positive work environment and enhance employee engagement. Address employee concerns and grievances in a timely and effective manner. Address performance issues and support managers in developing performance improvement plans. Ensure HR practices comply with legal and regulatory requirements. Collect, analyse, and report on HR metrics and data. Lead initiatives to promote diversity and inclusion within the organization.

Role & responsibilities:- Lead, mentor, and develop a team of HR Business Partners. Foster a collaborative and high-performance team culture. Provide regular feedback, coaching, and professional development opportunities for team members. Oversee recruitment, selection, and onboarding processes to ensure the acquisition of top talent. Work with managers to identify and address talent gaps and development needs. Promote a positive work environment and enhance employee engagement. Address employee concerns and grievances in a timely and effective manner. Address performance issues and support managers in developing performance improvement plans. Ensure HR practices comply with legal and regulatory requirements. Collect, analyse, and report on HR metrics and data. Lead initiatives to promote diversity and inclusion within the organization.

Role & responsibilities:- Lead, mentor, and develop a team of HR Business Partners. Foster a collaborative and high-performance team culture. Provide regular feedback, coaching, and professional development opportunities for team members. Oversee recruitment, selection, and onboarding processes to ensure the acquisition of top talent. Work with managers to identify and address talent gaps and development needs. Promote a positive work environment and enhance employee engagement. Address employee concerns and grievances in a timely and effective manner. Address performance issues and support managers in developing performance improvement plans. Ensure HR practices comply with legal and regulatory requirements. Collect, analyse, and report on HR metrics and data. Lead initiatives to promote diversity and inclusion within the organization.

Role & responsibilities:- Lead, mentor, and develop a team of HR Business Partners. Foster a collaborative and high-performance team culture. Provide regular feedback, coaching, and professional development opportunities for team members. Oversee recruitment, selection, and onboarding processes to ensure the acquisition of top talent. Work with managers to identify and address talent gaps and development needs. Promote a positive work environment and enhance employee engagement. Address employee concerns and grievances in a timely and effective manner. Address performance issues and support managers in developing performance improvement plans. Ensure HR practices comply with legal and regulatory requirements. Collect, analyse, and report on HR metrics and data. Lead initiatives to promote diversity and inclusion within the organization.

Role & responsibilities:- Lead, mentor, and develop a team of HR Business Partners. Foster a collaborative and high-performance team culture. Provide regular feedback, coaching, and professional development opportunities for team members. Oversee recruitment, selection, and onboarding processes to ensure the acquisition of top talent. Work with managers to identify and address talent gaps and development needs. Promote a positive work environment and enhance employee engagement. Address employee concerns and grievances in a timely and effective manner. Address performance issues and support managers in developing performance improvement plans. Ensure HR practices comply with legal and regulatory requirements. Collect, analyse, and report on HR metrics and data. Lead initiatives to promote diversity and inclusion within the organization.

Role & responsibilities:- Lead, mentor, and develop a team of HR Business Partners. Foster a collaborative and high-performance team culture. Provide regular feedback, coaching, and professional development opportunities for team members. Oversee recruitment, selection, and onboarding processes to ensure the acquisition of top talent. Work with managers to identify and address talent gaps and development needs. Promote a positive work environment and enhance employee engagement. Address employee concerns and grievances in a timely and effective manner. Address performance issues and support managers in developing performance improvement plans. Ensure HR practices comply with legal and regulatory requirements. Collect, analyse, and report on HR metrics and data. Lead initiatives to promote diversity and inclusion within the organization.

Role & responsibilities:- Lead, mentor, and develop a team of HR Business Partners. Foster a collaborative and high-performance team culture. Provide regular feedback, coaching, and professional development opportunities for team members. Oversee recruitment, selection, and onboarding processes to ensure the acquisition of top talent. Work with managers to identify and address talent gaps and development needs. Promote a positive work environment and enhance employee engagement. Address employee concerns and grievances in a timely and effective manner. Address performance issues and support managers in developing performance improvement plans. Ensure HR practices comply with legal and regulatory requirements. Collect, analyse, and report on HR metrics and data. Lead initiatives to promote diversity and inclusion within the organization.

Role & responsibilities:- Responsible for cluster of stores in a city. Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. Implementation of engagement activities. Create a vibrant, fun, learning and growth-oriented culture in stores. Implement various HR interventions for retention. Implement and sustain Tata Code of Conduct and value systems in the stores. Conduct regular Open House in stores to understand pulse of employees. Looking after employee welfare - monetary & non-monetary, grievance handling, counselling and guiding employees for harmonious interpersonal relations. Ensuring accurate and timely payroll data processing of new employees as well as full and final settlements of resigned employees on a monthly basis in coordination with the Payroll executive Ensuring Incentives are accurately calculated and updated in Payroll System for all store employees Monitoring Regular Rewards & Recognition is conducted at stores and timely data is updated in the system Conducting regular Audits with respect to Employee details and personnel files, leave records in HRMS, Attendance, Recording daily Scheduler & Shifts and any other relevant registers at store level to ensure accuracy of data and documents. Developing & ensuring implementation of all the HR Standard Operating Procedures & Policies at store level Representing HR function for Monthly reviews with relevant data points and metrices. Preferred candidate profile Good Verbal and written communication Should have prior experience of handling retail HR store operations Problem-solving and decision-making abilities. Ability to work independently and as part of a team.

Role & responsibilities:- Responsible for cluster of stores in a city. Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. Implementation of engagement activities. Create a vibrant, fun, learning and growth-oriented culture in stores. Implement various HR interventions for retention. Implement and sustain Tata Code of Conduct and value systems in the stores. Conduct regular Open House in stores to understand pulse of employees. Looking after employee welfare - monetary & non-monetary, grievance handling, counselling and guiding employees for harmonious interpersonal relations. Ensuring accurate and timely payroll data processing of new employees as well as full and final settlements of resigned employees on a monthly basis in coordination with the Payroll executive Ensuring Incentives are accurately calculated and updated in Payroll System for all store employees Monitoring Regular Rewards & Recognition is conducted at stores and timely data is updated in the system Conducting regular Audits with respect to Employee details and personnel files, leave records in HRMS, Attendance, Recording daily Scheduler & Shifts and any other relevant registers at store level to ensure accuracy of data and documents. Developing & ensuring implementation of all the HR Standard Operating Procedures & Policies at store level Representing HR function for Monthly reviews with relevant data points and metrices. Preferred candidate profile Good Verbal and written communication Should have prior experience of handling retail HR store operations Problem-solving and decision-making abilities. Ability to work independently and as part of a team.

Role & responsibilities:- Responsible for cluster of stores in a city. Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. Implementation of engagement activities. Create a vibrant, fun, learning and growth-oriented culture in stores. Implement various HR interventions for retention. Implement and sustain Tata Code of Conduct and value systems in the stores. Conduct regular Open House in stores to understand pulse of employees. Looking after employee welfare - monetary & non-monetary, grievance handling, counselling and guiding employees for harmonious interpersonal relations. Ensuring accurate and timely payroll data processing of new employees as well as full and final settlements of resigned employees on a monthly basis in coordination with the Payroll executive Ensuring Incentives are accurately calculated and updated in Payroll System for all store employees Monitoring Regular Rewards & Recognition is conducted at stores and timely data is updated in the system Conducting regular Audits with respect to Employee details and personnel files, leave records in HRMS, Attendance, Recording daily Scheduler & Shifts and any other relevant registers at store level to ensure accuracy of data and documents. Developing & ensuring implementation of all the HR Standard Operating Procedures & Policies at store level Representing HR function for Monthly reviews with relevant data points and metrices. Preferred candidate profile Good Verbal and written communication Should have prior experience of handling retail HR store operations Problem-solving and decision-making abilities. Ability to work independently and as part of a team.

Role & responsibilities:- Responsible for cluster of stores in a city. Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. Implementation of engagement activities. Create a vibrant, fun, learning and growth-oriented culture in stores. Implement various HR interventions for retention. Implement and sustain Tata Code of Conduct and value systems in the stores. Conduct regular Open House in stores to understand pulse of employees. Looking after employee welfare - monetary & non-monetary, grievance handling, counselling and guiding employees for harmonious interpersonal relations. Ensuring accurate and timely payroll data processing of new employees as well as full and final settlements of resigned employees on a monthly basis in coordination with the Payroll executive Ensuring Incentives are accurately calculated and updated in Payroll System for all store employees Monitoring Regular Rewards & Recognition is conducted at stores and timely data is updated in the system Conducting regular Audits with respect to Employee details and personnel files, leave records in HRMS, Attendance, Recording daily Scheduler & Shifts and any other relevant registers at store level to ensure accuracy of data and documents. Developing & ensuring implementation of all the HR Standard Operating Procedures & Policies at store level Representing HR function for Monthly reviews with relevant data points and metrices. Preferred candidate profile Good Verbal and written communication Should have prior experience of handling retail HR store operations Problem-solving and decision-making abilities. Ability to work independently and as part of a team.

Role & responsibilities:- Responsible for cluster of stores in a city. Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. Implementation of engagement activities. Create a vibrant, fun, learning and growth-oriented culture in stores. Implement various HR interventions for retention. Implement and sustain Tata Code of Conduct and value systems in the stores. Conduct regular Open House in stores to understand pulse of employees. Looking after employee welfare - monetary & non-monetary, grievance handling, counselling and guiding employees for harmonious interpersonal relations. Ensuring accurate and timely payroll data processing of new employees as well as full and final settlements of resigned employees on a monthly basis in coordination with the Payroll executive Ensuring Incentives are accurately calculated and updated in Payroll System for all store employees Monitoring Regular Rewards & Recognition is conducted at stores and timely data is updated in the system Conducting regular Audits with respect to Employee details and personnel files, leave records in HRMS, Attendance, Recording daily Scheduler & Shifts and any other relevant registers at store level to ensure accuracy of data and documents. Developing & ensuring implementation of all the HR Standard Operating Procedures & Policies at store level Representing HR function for Monthly reviews with relevant data points and metrices. Preferred candidate profile Good Verbal and written communication Should have prior experience of handling retail HR store operations Problem-solving and decision-making abilities. Ability to work independently and as part of a team.

Role & responsibilities:- Responsible for cluster of stores in a city. Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. Implementation of engagement activities. Create a vibrant, fun, learning and growth-oriented culture in stores. Implement various HR interventions for retention. Implement and sustain Tata Code of Conduct and value systems in the stores. Conduct regular Open House in stores to understand pulse of employees. Looking after employee welfare - monetary & non-monetary, grievance handling, counselling and guiding employees for harmonious interpersonal relations. Ensuring accurate and timely payroll data processing of new employees as well as full and final settlements of resigned employees on a monthly basis in coordination with the Payroll executive Ensuring Incentives are accurately calculated and updated in Payroll System for all store employees Monitoring Regular Rewards & Recognition is conducted at stores and timely data is updated in the system Conducting regular Audits with respect to Employee details and personnel files, leave records in HRMS, Attendance, Recording daily Scheduler & Shifts and any other relevant registers at store level to ensure accuracy of data and documents. Developing & ensuring implementation of all the HR Standard Operating Procedures & Policies at store level Representing HR function for Monthly reviews with relevant data points and metrices. Preferred candidate profile Good Verbal and written communication Should have prior experience of handling retail HR store operations Problem-solving and decision-making abilities. Ability to work independently and as part of a team.

Role & responsibilities:- Responsible for cluster of stores in a city. Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. Implementation of engagement activities. Create a vibrant, fun, learning and growth-oriented culture in stores. Implement various HR interventions for retention. Implement and sustain Tata Code of Conduct and value systems in the stores. Conduct regular Open House in stores to understand pulse of employees. Looking after employee welfare - monetary & non-monetary, grievance handling, counselling and guiding employees for harmonious interpersonal relations. Ensuring accurate and timely payroll data processing of new employees as well as full and final settlements of resigned employees on a monthly basis in coordination with the Payroll executive Ensuring Incentives are accurately calculated and updated in Payroll System for all store employees Monitoring Regular Rewards & Recognition is conducted at stores and timely data is updated in the system Conducting regular Audits with respect to Employee details and personnel files, leave records in HRMS, Attendance, Recording daily Scheduler & Shifts and any other relevant registers at store level to ensure accuracy of data and documents. Developing & ensuring implementation of all the HR Standard Operating Procedures & Policies at store level Representing HR function for Monthly reviews with relevant data points and metrices. Preferred candidate profile Good Verbal and written communication Should have prior experience of handling retail HR store operations Problem-solving and decision-making abilities. Ability to work independently and as part of a team.

Role & responsibilities:- Responsible for cluster of stores in a city. Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. Implementation of engagement activities. Create a vibrant, fun, learning and growth-oriented culture in stores. Implement various HR interventions for retention. Implement and sustain Tata Code of Conduct and value systems in the stores. Conduct regular Open House in stores to understand pulse of employees. Looking after employee welfare - monetary & non-monetary, grievance handling, counselling and guiding employees for harmonious interpersonal relations. Ensuring accurate and timely payroll data processing of new employees as well as full and final settlements of resigned employees on a monthly basis in coordination with the Payroll executive Ensuring Incentives are accurately calculated and updated in Payroll System for all store employees Monitoring Regular Rewards & Recognition is conducted at stores and timely data is updated in the system Conducting regular Audits with respect to Employee details and personnel files, leave records in HRMS, Attendance, Recording daily Scheduler & Shifts and any other relevant registers at store level to ensure accuracy of data and documents. Developing & ensuring implementation of all the HR Standard Operating Procedures & Policies at store level Representing HR function for Monthly reviews with relevant data points and metrices. Preferred candidate profile Good Verbal and written communication Should have prior experience of handling retail HR store operations Problem-solving and decision-making abilities. Ability to work independently and as part of a team.

Role & responsibilities:- Responsible for cluster of stores in a city. Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. Implementation of engagement activities. Create a vibrant, fun, learning and growth-oriented culture in stores. Implement various HR interventions for retention. Implement and sustain Tata Code of Conduct and value systems in the stores. Conduct regular Open House in stores to understand pulse of employees. Looking after employee welfare - monetary & non-monetary, grievance handling, counselling and guiding employees for harmonious interpersonal relations. Ensuring accurate and timely payroll data processing of new employees as well as full and final settlements of resigned employees on a monthly basis in coordination with the Payroll executive Ensuring Incentives are accurately calculated and updated in Payroll System for all store employees Monitoring Regular Rewards & Recognition is conducted at stores and timely data is updated in the system Conducting regular Audits with respect to Employee details and personnel files, leave records in HRMS, Attendance, Recording daily Scheduler & Shifts and any other relevant registers at store level to ensure accuracy of data and documents. Developing & ensuring implementation of all the HR Standard Operating Procedures & Policies at store level Representing HR function for Monthly reviews with relevant data points and metrices. Preferred candidate profile Good Verbal and written communication Should have prior experience of handling retail HR store operations Problem-solving and decision-making abilities. Ability to work independently and as part of a team.

Role & responsibilities:- Responsible for cluster of stores in a city. Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. Implementation of engagement activities. Create a vibrant, fun, learning and growth-oriented culture in stores. Implement various HR interventions for retention. Implement and sustain Tata Code of Conduct and value systems in the stores. Conduct regular Open House in stores to understand pulse of employees. Looking after employee welfare - monetary & non-monetary, grievance handling, counselling and guiding employees for harmonious interpersonal relations. Ensuring accurate and timely payroll data processing of new employees as well as full and final settlements of resigned employees on a monthly basis in coordination with the Payroll executive Ensuring Incentives are accurately calculated and updated in Payroll System for all store employees Monitoring Regular Rewards & Recognition is conducted at stores and timely data is updated in the system Conducting regular Audits with respect to Employee details and personnel files, leave records in HRMS, Attendance, Recording daily Scheduler & Shifts and any other relevant registers at store level to ensure accuracy of data and documents. Developing & ensuring implementation of all the HR Standard Operating Procedures & Policies at store level Representing HR function for Monthly reviews with relevant data points and metrices. Preferred candidate profile Good Verbal and written communication Should have prior experience of handling retail HR store operations Problem-solving and decision-making abilities. Ability to work independently and as part of a team.

Role & responsibilities:- Responsible for cluster of stores in a city. Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. Implementation of engagement activities. Create a vibrant, fun, learning and growth-oriented culture in stores. Implement various HR interventions for retention. Implement and sustain Tata Code of Conduct and value systems in the stores. Conduct regular Open House in stores to understand pulse of employees. Looking after employee welfare - monetary & non-monetary, grievance handling, counselling and guiding employees for harmonious interpersonal relations. Ensuring accurate and timely payroll data processing of new employees as well as full and final settlements of resigned employees on a monthly basis in coordination with the Payroll executive Ensuring Incentives are accurately calculated and updated in Payroll System for all store employees Monitoring Regular Rewards & Recognition is conducted at stores and timely data is updated in the system Conducting regular Audits with respect to Employee details and personnel files, leave records in HRMS, Attendance, Recording daily Scheduler & Shifts and any other relevant registers at store level to ensure accuracy of data and documents. Developing & ensuring implementation of all the HR Standard Operating Procedures & Policies at store level Representing HR function for Monthly reviews with relevant data points and metrices. Preferred candidate profile Good Verbal and written communication Should have prior experience of handling retail HR store operations Problem-solving and decision-making abilities. Ability to work independently and as part of a team.

Roles & Responsibilities:- Employee Relations & Engagement: Facilitate interactions with employees on a regular basis in different forums To facilitate as a mediator when required to try and resolve employee grievances Responsible for Onboarding of new joiners Prepare and execute action plan for the annual employee engagement survey to ensure feedback from employees is collated and interpreted correctly to help improve employee engagement. Partnering with line management and employees to enhance employee engagement Understand voice of employees and roll out corrective/developmental actions that have a positive impact of employee engagement and thereby productivity & retention Design/co-create people programs for the Corporate functions based on their unique needs and key business goals Managing exit interviews and support the business in analyzing the data and provide innovative solutions to improve retention rates HR Processes/ Policies Ensure adherence to all HR processes & policies Working collaboratively with HR COE to develop and implement innovative programs, processes and solutions that support the achievement of business objectives Make process recommendations to achieve operational excellence and efficiencies for employees and HR Support implementation of change management strategies to support critical evolution of the business and achieve desired business results that are sustainable over time Performance Management & Talent Retention: Execute performance management process for Corporate functions, Support the delivery of cyclical HR processes, eg. quarterly talent reviews, promotions, annual compensation planning Establish best implementable HR practices based on facts and figures for employee success. Qualification, Experience and Skills required: Full time MBA / Post Graduation in HR with experience as HR Business Partner in Service industry. HR experience in roles with increasing complexity and scope, and solid understanding of HR fundamentals. Passionate about the business and partnering with employees to deliver on business results Ability to influencing people managers on a range of business / people issues Flexibility and adaptability to operate in a fast-paced, developing project environment, taking ownership and setting directions with minimal guidance Strong relationship skills, and Ability to collaborate with stakeholders for effective problem resolution and change management Team player who quickly builds trust and collaborative working relationships with managers and employees

Job Description Job role & responsibilities: • Responsible for cluster of stores in a city. • Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. • Implementation of engagement activities. • Create a vibrant, fun, learning and growth-oriented culture in stores. • Implement various HR interventions for retention. • Implement and sustain Tata Code of Conduct and value systems in the stores. • Conduct regular Open House in stores to understand pulse of employees. • Looking after employee welfare - monetary & non-monetary, grievance handling, counseling and guiding employees for harmonious interpersonal relations. • Ensuring accurate and timely payroll data processing of new employees as well as full and final settlements of resigned employees on a monthly basis in coordination with the Payroll executive. • Ensuring Incentives are accurately calculated and updated in Payroll System for all store employees. • Monitoring Regular Rewards & Recognition is conducted at stores and timely data is updated in the system. • Conducting regular Audits with respect to Employee details and personnel files, leave records in HRMS, Attendance, Recording daily Scheduler & Shifts and any other relevant registers at store level to ensure accuracy of data and documents. • Developing & ensuring implementation of all the HR Standard Operating Procedures & Policies at store level. • Representing HR function for Monthly reviews with relevant data points and metrices.

Job Description Job role & responsibilities: • Responsible for cluster of stores in a city. • Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. • Implementation of engagement activities. • Create a vibrant, fun, learning and growth-oriented culture in stores. • Implement various HR interventions for retention. • Implement and sustain Tata Code of Conduct and value systems in the stores. • Conduct regular Open House in stores to understand pulse of employees. • Looking after employee welfare - monetary & non-monetary, grievance handling, counseling and guiding employees for harmonious interpersonal relations. • Ensuring accurate and timely payroll data processing of new employees as well as full and final settlements of resigned employees on a monthly basis in coordination with the Payroll executive. • Ensuring Incentives are accurately calculated and updated in Payroll System for all store employees. • Monitoring Regular Rewards & Recognition is conducted at stores and timely data is updated in the system. • Conducting regular Audits with respect to Employee details and personnel files, leave records in HRMS, Attendance, Recording daily Scheduler & Shifts and any other relevant registers at store level to ensure accuracy of data and documents. • Developing & ensuring implementation of all the HR Standard Operating Procedures & Policies at store level. • Representing HR function for Monthly reviews with relevant data points and metrices.

Role & responsibilities Develop and implement HR strategies aligned with overall business objectives. Manage the recruitment and selection process to attract top talent. Bridge management and employee relations by addressing demands, grievances, or other issues. Oversee and manage a performance appraisal system that drives high performance. Ensure legal compliance throughout human resource management. Maintain pay plan and benefits program. Develop training and development programs. Report to management and provide decision support through HR metrics. Nurture a positive working environment and organizational culture. Preferred candidate profile Excellent interpersonal and communication skills. Strong leadership, problem-solving, and decision-making skills. Knowledge of labor law and HR best practices. Proficiency in MS Office and HR software (HRMS). Conflict resolution and negotiation abilities.

Role & responsibilities Responsible for HR & Admin activities for Eagle Realty and supporting HR functions of other group companies. Develop and implement HR & Admin policy and process Registration and applying for licenses for the new division S&E, PF, ESI and other required mandatory registration related to Real Estate industry Responsible for recruitment, selection, negotiation and onboarding process. Ensure Compliance with all labour laws, regulation, and company policies related to employment, health and safety Identify training needs and design development programs to enhance employee skills and competencies. Manage performance evaluation processes and provide guidance to managers on performance improvement plans and development opportunities Maintain accurate HR records and documentation, including personnel files, attendance records, and HRIS updates. Handling HR Operations, Employee Engagement and general administrative function of Eagle Realty. Coordination with Reporting Manager and Department Heads/Team for smooth functioning of Operations. Prepare regular reports and metrics on HR key performance indicators (KPIs) for management review and decision-making. Supporting on legal documentation for Eagle Realty. Ensure statutory compliances and records are in place Contact - 7550186111/hr2@eaglesoftware.in

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Collaborate with clients and identify countries that need to be mapped to bring revenues for the same product Part of internal WIPRO leadership planning meeting to discuss revenue numbers for the account Report to global delivery account head on status of the account Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Work with internal teams by supporting activities such as RFP response, doing use capability demonstrations, and participating in the customer calls to sell solutions Identify opportunities for quick wins through automation and related initiatives in the account (wherever applicable) Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as required Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Payroll(HCM). Experience>10 YEARS.