Responsibilities: Facilitate high-quality contract lifecycle management using the Contract Lifecycle Management tool. Coordinate with different teams and assist the clients to adhere to best practices and other legal and risk responsibilities, where appropriate. Manage relationships with stakeholders and organize regular connects with them on day-to-day transactions. Experience in proposal writing, including drafting, formatting, and aligning with client requirements. Perform bid management, creation of bid plans, schedule, and kick-off packs, including responding to RFP/RFIs. Record the contract expirations and plan the renewals accordingly. Constantly improve the templates according to the feedback received from customers. Manage and update process documentation and ensure it is updated from time to time. Manage own workflow and that of the team. Continuously work on process improvements and efficiency. Skills and qualifications: 2+ years of experience in legal roles, including technical writing and bid management. Good understanding of legal aspects related to risk and compliance, and basic contracting. Proficiency in managing and prioritizing high volumes of requests and comprehending a wide variety of business and legal challenges. Background in legal documentation or prior experience working in a corporate setup handling contracts. Strong understanding of contract structure, terms, and compliance considerations Attention to detail. Excellent problem-solving and analytical skills. Strong communication and English language (verbal and written) skills. Strong multi-tasking, organizational, and time management skills. High degree of awareness and maturity to work with C-level stakeholders. Work and contribute to a team-oriented environment with a strong customer service-oriented approach. Proficiency in the effective use of the Office 365 suite. Knowledge of Atlassian tools is an added advantage Work location: Hyderabad (preferred) or remote. Show more Show less
Location: Hyderabad (Hybrid) We are hiring a Global HR Manager to build, refine, and operationalize HR policies, processes, and systems across a globally distributed team. Based in India, this role will lead the strategic and tactical aspects of the HR function, supporting both mature and evolving elements of our people practices. The role spans the full employee lifecycle and includes managing a team of HR professionals. The incumbent will play a hands-on role in shaping and scaling HR foundations, while also supporting daily operational needs. Key Responsibilities: HR Strategy & Execution Contribute to the development and execution of global people strategies aligned with business objectives. Lead the design, refinement, and implementation of HR policies, processes, and frameworks, balancing standardization with regional flexibility. Actively drive initiatives across talent management, workforce planning, performance enablement, and employee engagement. Policy, Process & Systems Development Take ownership of building and evolving core HR infrastructure, including HRIS optimization, performance management systems, and employee data governance. Identify areas for improvement or development across the HR lifecycle; create scalable and compliant solutions. Team Management & Collaboration Manage and guide a team of HR professionals across multiple geographies. Collaborate closely with business leaders and cross-functional teams to provide strategic HR partnership and operational support. Operational HR Responsibilities Oversee day-to-day HR operations including onboarding, offboarding, compensation cycles, employee relations, and compliance. Ensure labour law compliance across relevant regions, with flexibility to adapt as geographic presence evolves. Employer Branding & Culture Lead and strengthen employer branding initiatives to attract top global talent. Champion cultural development efforts that align with company values and support a diverse, inclusive workplace. Qualifications: Bachelor’s or Master’s degree in Human Resources, Business Administration, or related field. 10-12 years of progressive HR experience, with at least 3 years managing HR professionals or teams. Demonstrated experience in designing and implementing HR policies, programs, and systems across international contexts. Hands-on experience working with global or multi-regional teams; comfort with evolving organizational structures and priorities. Experience in building or managing employee rewards & recognition programs, job architecture frameworks, and learning & development (L&D) initiatives is a strong plus. Skills & Attributes: Strong execution skills with the ability to move fluidly between strategic thinking and operational delivery. Clear and empathetic communicator; able to engage across functions and cultures. Comfortable with ambiguity; capable of setting structure and driving initiatives in early-stage environments. Proficiency in HR systems and tools (e.g., BambooHR, Lattice, EasyLlama). What to Expect: You’ll shape the people function, not just run it. If you're energized by designing systems, improving what exists, and creating processes that grow with the business, this role offers that opportunity at a global level. Show more Show less
Job Description: We seek a highly skilled and experienced QA / Release Manager to join our team. The ideal candidate will drive the quality and timely release of our products. This role involves defining testing procedures, implementing test automation, and certifying readiness for release to production. Key Responsibilities: Define and implement comprehensive testing procedures. Choose and implement test automation tools and strategies. Certify and approve software readiness for production releases. Ensure all Jira work items include agreed-upon definitions of done (DoD) to ensure proper text coverage. Collaborate with the development and product teams to ensure seamless integration and deployment of software releases. Qualifications: Proven experience in software quality assurance and release management. Strong knowledge of test automation tools and methodologies. Experience with Jira and other project management tools. Excellent communication and collaboration skills. Ability to work in a fast-paced, dynamic environment. Preferred Skills: Experience with Agile methodologies. Experience with the Atlassian Cloud platform. Familiarity with continuous integration and continuous deployment (CI/CD) practices. Strong problem-solving skills and attention to detail. Application Process: Interested candidates should submit their resume and a cover letter detailing their experience and qualifications for the role
Job title: Microsoft Operations Engineer Work schedule: M-F Day Shift Travel requirements: Minimal Summary of position: A Microsoft Operations Engineer is responsible for the effective management, maintenance, and optimization of Microsoft systems and technologies within an organization. Job duties: 1. System Management: Monitoring and managing Microsoft servers, applications, and services to ensure optimal performance and reliability. 2. Troubleshooting: Identifying and resolving technical issues related to Microsoft technologies, including Windows Server, Active Directory, and Microsoft Office applications. 3. Cloud Services: Managing cloud-based services, particularly those related to Microsoft Azure, and ensuring proper configuration, security, and scaling. 4. Automation and Scripting: Developing and implementing scripts for automation of routine tasks to improve efficiency and reduce human errors. 5. Collaboration: Working closely with software developers, system architects, and other IT teams to support the development and deployment of applications. 6. Security Assurance: Implementing security best practices and monitoring for vulnerabilities within the Microsoft ecosystem. 7. Documentation and Reporting: Maintaining detailed documentation of system configurations, procedures, and incidents for compliance and future reference. Technical Skills: 1. Windows Server Management: Proficiency in installing, configuring, and managing Windows Server operating systems. 2. Active Directory: Understanding of Active Directory deployment, maintenance, and troubleshooting for user and resource management. 3. Microsoft Azure: Knowledge of Azure services, including virtual machines, networking, storage, and security configurations. 4. Scripting and Automation: Experience with PowerShell or other scripting languages to automate tasks and improve operational efficiency. 5. Networking Fundamentals: Understanding of networking concepts, protocols (TCP/IP, DNS, DHCP), and troubleshooting network issues. 6. Backup and Recovery: Knowledge of data backup solutions and disaster recovery planning for Microsoft environments. 7. Monitoring Tools: Familiarity with monitoring and performance tuning tools, such as System Center Operations Manager (SCOM), Azure Monitor, or third-party solutions. 8. Security Best Practices: Awareness of security protocols, antivirus solutions, and compliance standards relevant to Microsoft systems. Education: Bachelors or 3-5 experience Soft Skills: 1. Problem-Solving: Ability to diagnose issues effectively and develop solutions swiftly in a high-pressure environment. 2. Communication: Strong verbal and written communication skills for collaborating with cross-functional teams and documenting processes. 3. Attention to Detail: Meticulousness in managing system configurations and documenting changes. 4. Teamwork: Ability to work collaboratively with others in an IT environment, fostering a cooperative and supportive atmosphere. 5. Adaptability: Flexibility to learn new technologies and tools as the Microsoft ecosystem evolves. Key performance indicators: Key performance indicators (KPIs) for a Microsoft Operations Engineer Deployment frequency Change failure rate Cycle time, lead time Average downtime Incident resolution time System availability.
Job title: Technical Project Manager Work schedule: 9 am-6 pm or 1-10 pm (on a need basis, negotiable) Travel requirements: Minimal (10%) Experience: 4 to 6 Years As a technical project manager, you will manage multiple teams and client engagements to ensure timely delivery of customer deliverables with quality we can be proud of. Job duties • Leveraging your knowledge of Atlassian products like Jira, Confluence, Bitbucket, Bamboo. • Managing implementations, system upgrades, migrations, maintenance, and support for the above products. • Coordinating with cross-discipline teams (across Trundl and our clients) such that all parties are on track with project scope, resources, and schedule. • Working with teams to identify, track and resolve issues/roadblocks and manage risks. • Leading a team to enable their skills to meet customer commitments with proactive planning. • Delivering projects on-time while ensuring adherence to quality standards. • Owning and communicating project status reports to the team and stakeholders. • Establishing project communication plans and leading their execution. • Facilitating effective meetings with customers and Trundl teams. • Coordinating development of training materials and other artifacts as needed to enable successful implementation and turnover of the process or system to clients. • Obtaining customer acceptance of project deliverables. • Identifying and developing new opportunities with clients. • Managing customer satisfaction within project transition period. Skills • Track record of successfully delivering software and technology consulting projects. • Impactful verbal and written communication skills. • Ability to work in a fast-paced, technical, and customer-focused organization with a client base that is growing fast. • Proficiency to work with people at all levels of the organization. • Experience managing scope, schedule and budget. • Mentorship experience to guide and upskill team members • Experience with Jira and Confluence. We use these tools to manage our projects of course! • Experience with Scrum, Kanban, or some variation of Agile methodologies. • Agile and/or project management certifications. • Atlassian certifications. For Brownie Points, You Can Also Bring In: • Understanding of Agile frameworks and scaling those frameworks for teams and organizations. • Knowledge of using Atlassian tools to effectively perform the above requirements. • If you’re someone who likes to challenge the status quo, is an innovator/problem-solver, and has the willingness to learn and contribute, we’d love to meet you even more! | Education: Bachelor’s degree Skills: Project Management, agile and waterfall methodologies, customer centricity, change management, people and team management, general awareness of financial practices in project management, communication and negotiation skills, documentation and organization. Environment: Consulting services, agile delivery Certifications : Any Atlassian, PM, or Agile certifications are a plus Key performance indicators: Deliver customer projects on time, under budget and superior quality with high degree of client satisfaction (customer pulse of delighted, or neutral at a minimum) on the experience throughout the project life cycle. Handle multiple customers (5-15) simultaneously. Outcomes: Team’s ability to handle client needs independently. Successful project delivery for each and every customer. Maintain high degree of satisfaction from customer and team. Contributions to internal initiatives to improve our ways of working.
Job Description: We seek a highly skilled and experienced QA / Release Manager to join our team. The ideal candidate will drive the quality and timely release of our products. This role involves defining testing procedures, implementing test automation, and certifying readiness for release to production. Key Responsibilities: Define and implement comprehensive testing procedures. Choose and implement test automation tools and strategies. Certify and approve software readiness for production releases. Ensure all Jira work items include agreed-upon definitions of done (DoD) to ensure proper text coverage. Collaborate with the development and product teams to ensure seamless integration and deployment of software releases. Qualifications: Proven experience in software quality assurance and release management. Strong knowledge of test automation tools and methodologies. Experience with Jira and other project management tools. Excellent communication and collaboration skills. Ability to work in a fast-paced, dynamic environment. Preferred Skills: Experience with Agile methodologies. Experience with the Atlassian Cloud platform. Familiarity with continuous integration and continuous deployment (CI/CD) practices. Strong problem-solving skills and attention to detail. Application Process: Interested candidates should submit their resume and a cover letter detailing their experience and qualifications for the role
Job title: Analyst - Sales Operation Work schedule: 9 AM- 6 PM IST Travel requirements: Maybe Job Requirements Summary of position: We are looking to hire a resource for the position of Sales Administrator in the APAC region. This role will support the Site Director - APAC by managing and assisting with sales and operational tasks. The individual will report directly to the Site Director - APAC. Job Duties: · Assist with sales and pre-sales activities. · Manage sales and operational applications for the APAC region. · Support the Site Director - APAC in daily operations. Skills: · Strong communication and excellent writing skills. · Generate reports and maintain accurate sales data in relevant applications. · Schedule meetings with prospects and participate in sales and pre-sales discussions. · Collaborate with the marketing team to generate leads. · Manage the sales pipeline effectively. · Collect and organize customer information. · Provide day-to-day operational support to the APAC sales team. Education: Graduate Skills: · Effective time management. · Self-motivated and results-driven. · Strong objection-handling and conflict-resolution skills. · Excellent analytical and presentation skills. · Proficient in client and data management. · Skilled in networking and relationship building. · Highly organized and detail-oriented.
Customer Success Manager (Sales) - Software Solutions Location: Hyderabad, India (Remote/Hybrid) Experience: 8-12 years | Industry: Software / SaaS / IT Solutions About the Role We are looking for a Customer Success Manager (Sales) to drive enterprise software solution sales in India. The role will focus initially on Atlassian solutions (Jira, Confluence, Jira Service Management, etc.) while offering the opportunity to expand into additional technologies and services as our portfolio grows. You will own revenue targets, drive the full sales cycle, and build lasting relationships with senior stakeholders. The role combines new customer acquisition with account growth and renewals. Responsibilities Own the full sales cycle: prospecting, qualification, negotiation, and closure. Achieve and exceed quarterly and annual revenue targets. Build strong relationships with CXOs, IT leaders, and procurement teams. Manage enterprise accounts to ensure renewals and identify opportunities for expansion across Atlassian and other solutions. Collaborate with partners, pre-sales, and delivery teams to win and grow deals. Track market trends and customer needs to refine go-to-market strategy. What We’re Looking For 8-12 years of software/SaaS/IT solutions sales experience in India. Proven track record of exceeding quotas in enterprise sales. Strong understanding of procurement and RFx processes. Experience with BFSI, IT/ITeS, Manufacturing, or Public Sector customers. Familiarity with Atlassian products is preferred; exposure to other SaaS or collaboration/DevOps tools is an advantage. Excellent communication, negotiation, and relationship-building skills. Why Join Us Opportunity to sell leading enterprise solutions, starting with Atlassian and expanding into other technologies. Access to enterprise accounts, partner ecosystems, and global best practices.
As a monday.com Implementation Engineer/Consultant, your role will involve designing, configuring, and optimizing monday.com boards, dashboards, and automations tailored to client needs across project management, CRM, and service workflows. You will translate business requirements into scalable Work OS solutions through discovery workshops and collaborative sessions. Additionally, you will build integrations using tools like Zapier, Make, and monday.com APIs to connect with third-party platforms such as Slack, Google Workspace, and Salesforce. Your responsibilities will also include leading training and onboarding sessions for clients, collaborating closely with sales and support teams, analyzing usage data, and troubleshooting platform issues. Key Responsibilities: - Design, configure, and optimize monday.com boards, dashboards, and automations tailored to client needs. - Translate business requirements into scalable Work OS solutions through discovery workshops. - Build integrations using tools like Zapier, Make, and monday.com APIs. - Lead training and onboarding sessions for clients. - Collaborate with sales and support teams for smooth implementations. - Analyze usage data and recommend enhancements. - Troubleshoot platform issues and coordinate with monday.com support. Qualifications Required: - 2-4 years of experience in SaaS implementations. - Proficiency in JavaScript, Python, or similar. - Experience with monday.com's APIs. - Hands-on experience with monday.com including dashboards, automations, formulas, integrations, and custom boards. - Strong understanding of business process mapping and solution architecture. - Familiarity with monday.com apps marketplace and building custom workflows. - Excellent client-facing communication skills and ability to translate business needs into technical solutions. - Strong problem-solving skills. In addition to the above, you may have bonus points for monday.com Work Management Core or Admin, CRM, Service Management Certification, experience with other project management tools, and familiarity with data visualization tools.,