Technical Project Manager

Job title:

Work schedule:

Travel requirements:

Experience:

As a technical project manager, you will manage multiple teams and client engagements to ensure timely delivery of customer deliverables with quality we can be proud of.

Job duties

• Leveraging your knowledge of Atlassian products like Jira, Confluence, Bitbucket, Bamboo.

• Managing implementations, system upgrades, migrations, maintenance, and support for the above products.

• Coordinating with cross-discipline teams (across Trundl and our clients) such that all parties are on track with project scope, resources, and schedule.

• Working with teams to identify, track and resolve issues/roadblocks and manage risks.

• Leading a team to enable their skills to meet customer commitments with proactive planning.

• Delivering projects on-time while ensuring adherence to quality standards.

• Owning and communicating project status reports to the team and stakeholders.

• Establishing project communication plans and leading their execution.

• Facilitating effective meetings with customers and Trundl teams.

• Coordinating development of training materials and other artifacts as needed to enable successful implementation and turnover of the process or system to clients.

• Obtaining customer acceptance of project deliverables.

• Identifying and developing new opportunities with clients.

• Managing customer satisfaction within project transition period.

Skills

• Track record of successfully delivering software and technology consulting projects.

• Impactful verbal and written communication skills.

• Ability to work in a fast-paced, technical, and customer-focused organization with a client base that is growing fast.

• Proficiency to work with people at all levels of the organization.

• Experience managing scope, schedule and budget.

• Mentorship experience to guide and upskill team members

• Experience with Jira and Confluence. We use these tools to manage our projects of course!

• Experience with Scrum, Kanban, or some variation of Agile methodologies.

• Agile and/or project management certifications.

• Atlassian certifications.

For Brownie Points, You Can Also Bring In:

• Understanding of Agile frameworks and scaling those frameworks for teams and organizations.

• Knowledge of using Atlassian tools to effectively perform the above requirements.

• If you’re someone who likes to challenge the status quo, is an innovator/problem-solver, and has the willingness to learn and contribute, we’d love to meet you even more! |

Education:

Skills:

Project Management, agile and waterfall methodologies, customer centricity, change management, people and team management, general awareness of financial practices in project management, communication and negotiation skills, documentation and organization.

Environment:

Consulting services, agile delivery

Certifications

Key performance indicators:

• Deliver customer projects on time, under budget and superior quality with high degree of client satisfaction (customer pulse of delighted, or neutral at a minimum) on the experience throughout the project life cycle.
• Handle multiple customers (5-15) simultaneously.

Outcomes:

• Team’s ability to handle client needs independently.
• Successful project delivery for each and every customer.
• Maintain high degree of satisfaction from customer and team.
• Contributions to internal initiatives to improve our ways of working.