Heart Officer (HR & Finance Support)

As a HEART Officer, your role is crucial in ensuring staff well-being and promoting effective people engagement within the organization. Your responsibilities will include: - Acting as the first point of contact for employees regarding HR-related queries such as contracts, leave, TUPE, and policies. - Providing guidance to staff on HR policies and escalating complex matters to the HR Manager when necessary. - Conducting regular site visits to schemes to meet staff, listen to concerns, and promote positive engagement. - Supporting induction and onboarding processes for new and TUPE-transferred staff while maintaining accurate records. - Maintaining up-to-date staff data including attendance, annual leave, and training records. - Assisting in implementing employee engagement initiatives to promote well-being, transparency, and trust. In terms of finance support, your responsibilities will include: - Liaising with the Finance team to resolve discrepancies in a timely manner. - Maintaining confidentiality and integrity in managing sensitive financial information. Your duties related to administration and governance will involve: - Maintaining accurate and organized records both electronically and paper-based. - Supporting audits and compliance checks as required by HR, Finance, or CQC standards. - Ensuring clear, timely, and professional staff communications. - Contributing to policy updates and cascading changes across teams. Qualifications required for this role: - Minimum 2 years of experience in HR, finance, or administrative support roles. - Excellent written and verbal communication skills in English. - Proficiency in MS Office, particularly Excel; experience with care or HR software is desirable. - Strong organizational skills with attention to detail and accuracy. - Ability to manage sensitive information with discretion and integrity. - Professional, approachable, and able to build trust with staff at all levels. Desirable qualifications include experience in the health or social care sector.,