HR Ops Executive

Purpose/Objective

The HR Ops Executive is responsible for delivering day-to-day HR administration, employee engagement, and operational support at the site level. The role ensures smooth execution of processes such as onboarding, documentation, HRIS updates, compliance tracking, employee services, and engagement programs, thereby enabling a seamless employee experience, cultural alignment, and audit readiness.ompliance, workforce management, and stakeholder alignment—ensuring delivery quality, issue resolution, and continuous improvement. Provide input to the Cluster Lead on execution challenges, trends, and site-level insights.

Key Responsibilities of Role

HR Administration & Documentation Manage end-to-end employee onboarding, including induction scheduling, document verification, and HR system updates. Maintain accurate employee records (contracts, ID cards, files, HRIS entries) with full compliance. Support offboarding processes including exit formalities, clearance documentation, and final settlements. Compliance & Audit Readiness Ensure site-level HR processes comply with labour laws, policies, and GCC HR SOPs. Maintain updated checklists, trackers, and reports for compliance and audit purposes. Coordinate with Legal/Compliance for inspections, statutory filings, and audits. Employee Services & Query Management Act as a first point of contact for employee queries related to HR policies, attendance, leave, payroll inputs, benefits, and engagement programs. Escalate complex cases to Site Ops Lead, Engagement Lead, or HRBPs as required. Support resolution of grievances, incident reporting, and employee documentation issues. HR Systems & Process Support Ensure timely and accurate updates in HRIS / workforce management systems (e.g., Kronos, SAP SuccessFactors). Assist in data extraction, reporting, and reconciliation for HR dashboards. Support process automation initiatives and system audits. Employee Engagement & Site Ops Support Assist in executing site-level employee engagement programs, recognition events, cultural initiatives, and communication drives. Coordinate with Admin and Security for seamless employee experience (badges, facilities, transport, travel, etc.). Provide logistical and operational support for townhalls, leadership visits, training programs, and engagement activities. Capture employee feedback during engagement activities and share insights with the Engagement Lead for improvement.

Technical Competencies

Data-Driven Insights: Using data to support HR strategies and initiatives, such as workforce planning and employee engagement programs, is essential.,HR Software Proficiency,Process Improvement: HR professionals should be able to identify areas for improvement in HR processes and implement solutions using technology.,Talent Management Systems (TMS): TMS platforms are used to manage the employee lifecycle from onboarding to performance management and development.

Qualifications and Experience

Educational Qualification: Graduate degree in Human Resources, Business Administration, or related field. Postgraduate HR qualification preferred but not mandatory. Work Experience: 2–5 years of experience in HR operations, employee services, or site administration. Hands-on exposure to onboarding, payroll inputs, HRIS/HRMS, and compliance tracking. Experience working in multi-site or large workforce environments desirable. acilities, or support role Experience in managing documents, stakeholders, and workforce support at site level