HR Manager

We are looking for an HR Manager to lead our HR team. You will be responsible to ensure operational excellence of various HR activities and thereby maintain a healthy work culture. Independently formulate and implement best HR practices, policies & SOPs, and initiatives aiming better employee welfare, engagement, retention, and a high-performance-driven ecosystem

Key Deliverables

Talent AcquisitionManage hiring of all critical resources within the agreed timeline, budget, and as per organogram.Supervise complete recruitment life cycle from sourcing till offer process and guide team members wherever needed.Talent ManagementEnsure effective on-boarding experience for a new hire by monitoring their job involvement during initial days in coalition with reporting manager and take corrective measures.Manage HR Analytics like attrition report, career progression and see the scope of retaining the best talent in coalition with the Reporting Manager/ Management.Plan and implement an effective Employee Engagement, Reward & Recognition program to boost employee morale and retain best talent.Keep regular employee connect via HR Helpdesk, HR Open House, Floor Walk etc. to check the organizational pulse and enact on sensitive issues.Manage employee/ team conflict and grievance by following effective conflict negotiation and grievance redressal mechanisms such as counseling and other tools.Conduct exit interviews to understand the reason of exit and thereby guideline manager/ management for any actionable.Performance Management System & Talent DevelopmentEnsure the PMS cycle is managed as per agreed timeline set for Goal Setting, KRA finalization, Reviews, Appraisal Discussion, Roll out of Appraisal letter etc.Take necessary dialogue sessions for manager/ team members around review and rating.Handle Performance Improvement Plan (PIP) cases and guide reporting manager/ management around actionable.Work on Training Need Analysis (TNA or TNI) of any particular resource basis review outcome and work on internal-external training requirements.Evaluate training programs effectiveness by monitoring organization-wide training activities and ensure adherence to training calendar.Team Management & DevelopmentMonitor training programs for team members to have the necessary skills to perform their duties safely and efficiently.

Candidate Profile And Skill Set

10-12 years of experience in Talent Acquisition, People Management and conversant with best HR practices in IT/ ITeS/ BPO industry.Prefer MBA in HRM or an equivalent degree/ certification.Sound knowledge of employment laws & statutory compliances.Awareness of the industry and knowledge about organizational development techniques that suit the industry.Hands-on experience of implementing HR Business partnering models for similar set up organization.Excellent in communication, interpersonal and conflict negotiation skills.Good in MS Office skills.