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Job Description: HR Leader - Lifecycle & Process Improvement Location: Kochi, Onsite. We are seeking a highly organised, detail-oriented Leader to join our rapidly growing team. In this role, you will drive a continuous improvement roadmap, lead and facilitate Kaizen events, and act as a change agent in the organisation by driving change and implementing continuous improvement tools. You will support stakeholders in building, test, and deploy cross-functional solutions to address a wide variety of critical business problems. You will take complex opportunities and break them down into manageable pieces, then ensure timely delivery of solutions. You will identify technical/resource options to successfully deliver and drive the adoption of solutions. You will assess costs, benefits and ROI, identify/mitigate risks, manage escalations, and balance business needs with technical constraints. The ideal candidate has a deep understanding of HR functions such as onboarding, data management, disability and leave administration, compensation and benefits, work authorisation, full and final settlement, and payroll. Expertise in Six Sigma and Kaizen methodologies is essential for this role to implement and sustain process excellence initiatives. A day in the life of a process improvement expert focused on HR processes starts with a thorough review of employee feedback and performance metrics, providing a foundation for meaningful enhancements. The expert partners with HR managers globally to collaboratively identify and address bottlenecks and inefficiencies in business operations and established processes. They play a pivotal role in facilitating workshops with cross-functional teams to generate innovative solutions and map out workflows that clearly highlight areas for improvement. Data analysis is integral to their approach, as the expert explores trends in employee satisfaction and productivity, which informs targeted recommendations. They focus on developing actionable strategies, launching pilot programs, and crafting reports that propose constructive process changes aimed at enriching the employee experience and boosting operational efficiency. This proactive approach not only addresses current challenges but also fosters a culture of continuous improvement within the team. Key Responsibilities: 1. Employee Lifecycle Management: Enhance and streamline processes throughout the employee lifecycle, including onboarding, performance management, leave administration, benefits, and offboarding. Focus on ensuring compliance with HR policies and regulations to create a supportive environment for all employees. 2. Process Improvement & Six Sigma: Facilitate improvement projects and Kaizen events to uncover and implement performance enhancement opportunities. Utilize Six Sigma tools to analyze HR processes, identifying areas for greater efficiency and enhanced employee experiences. Actively gather feedback to eliminate barriers and advocate for the adoption of Lean and Six Sigma principles throughout the organization. 3. Project Management: Lead innovative HR projects aimed at refining processes, tools, and systems that support the employee lifecycle. Collaboratively define project scope, objectives, and timelines with stakeholders to ensure clarity and alignment. Monitor progress, provide regular updates to leadership, and ensure projects are completed on schedule. Work closely with the tech team on business requirement documents and oversee KPI reporting to track performance and deliver results. 4. Stakeholder Collaboration: Engage with clients, HR leadership, and business leaders to collaboratively enhance HR processes. Serve as a knowledgeable resource and advisor on best practices related to employee lifecycle initiatives. 5. Data Analysis and SOPs: Leverage HR analytics to assess the effectiveness of lifecycle processes and drive continuous improvement. Develop and regularly update SOPs, ensuring comprehensive documentation and accurate reporting of HR activities and metrics. Qualifications: Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred). Minimum 15+ years of HR experience, with expertise in managing the employee lifecycle and process improvement. Strong knowledge of HR functions including, Onboarding, Offboarding, Disability & Leaves, Work Authorization, Compensation, Benefits, and Payroll. Six Sigma Green Belt or Black Belt certification is required. Proficiency in HR systems and tools, with a focus on automation and technology-driven solutions. Proven experience in leading projects and implementing process optimisation initiatives. Excellent analytical, problem-solving, and organisational skills. Strong interpersonal and communication skills, with the ability to collaborate effectively across teams. Why Join Us? Opportunity to drive impactful projects and shape HR processes. Work in a collaborative and innovative environment that values continuous improvement. If you are passionate about leveraging Six Sigma principles to create seamless and efficient HR processes while enhancing the employee experience, we encourage you to apply. Show more Show less
