Hiring For Customer Service Role @Noida Location!

Customer Service Professional (Noida Location)

Customer Service Professionals

Position:

Eligibility Criteria:

• Education:

  Only graduates are eligible to apply

• Experience:

  Minimum 1 year of experience in a customer service profile

• Skills:

  Excellent verbal and written communication skills
• Must be comfortable working in rotational shifts

Key Responsibilities:

• Handle inbound customer inquiries via voice, email, or chat.
• Resolve customer issues and provide timely solutions with a focus on customer satisfaction.
• Address complaints and ensure a positive customer experience.
• Maintain records of customer interactions and follow up to ensure resolution.
• Meet performance metrics, including response time, customer satisfaction, and first-contact resolution.
• Collaborate with the team to improve service delivery and efficiency.
• Adhere to company policies and operational procedures.

Additional Benefits:

• 26,500 salary + 4,000 travel allowance.
• Health benefits and other employee perks.
• Career growth opportunities within the company.

How to Apply:

please share your CV with Senior HR Mehak on WhatsApp at 8383025642.

We look forward to hearing from you!