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23 Banking Process Jobs

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Senior Customer Support Executive
Teleperformance (TP)

2.0 - 7.0 years

1 - 4 Lacs

Bengaluru

Work from Office

Teleperformance is hiring for young talents/ Immediate joining Requirements: Both Graduates & Post Graduates can apply. Should have excellent communication skills. Should be fluent in Hindi / Tamil / Malayalam / Kannada. Must have minimum 6 months of experience in Banking / Fintech related BPO. Should have minimum 18 months of experience in BPO as a customer support associate Job Details: Work From Office. Face to face and virtual interview. Immediate joiners preferable. Day Shifts. 6 days working, 1 days rotational off. 33000 CTC and 27000 Take Home Salary Work Location: Hebbal, Bangalore If interested send me your resume through WhatsApp to or call to Sushanth C - 8072409038

Posted 6 days ago

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HSBC - Customer Service / Inbound Process / Sal Upto 26k Inhand
Teleperformance (TP)

0.0 - 3.0 years

1 - 4 Lacs

Thane, Navi mumbai, Mumbai (all areas)

Work from Office

Process: HSBC - Customer Service + Cross Sales Graduate mandatory Min. 6+ months BPO Exp. C3-level Comm. Req. Day rotational shifts Shift window: 7:30 AM - 10:30 PM 2 rotational week-offs 26,000 Inhand | 32,000 CTC Required Candidate profile Qualification: Graduate Location: Thane Apply now by calling or sending your CV on WhatsApp. HR Vaibhavi – 7030024179 Perks and benefits Career Growth Opportunity !

Posted 6 days ago

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Customer Service Executive - HSBC / 5 Days Working / @Thane
Teleperformance (TP)

1.0 - 4.0 years

2 - 5 Lacs

Mumbai, Thane, Navi mumbai

Work from Office

Profile: HSBC Arrow - Inbound Voice Process Process: Inbound Customer service with Upselling Qualification: Graduation Location: Wagle Estate,Thane Eligibility: Graduate with minimum 6 months BPO experience Good communication skills Comfortable with upselling in an inbound process Shift Timings: Between 7:30 AM - 10:30 PM (9-hour rotational shift) 5 days working with 2 rotational weekly offs Salary: CTC: 32,000 In-hand: 26,000 Apply Now, Contect For More Details / Information HR Vaibhavi - 7030024179

Posted 6 days ago

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Kotak Mahindra Bank - Inbound Officer @Sal Upto 4.5 LPA
Kotak Mahindra Bank

0.0 - 5.0 years

2 - 4 Lacs

Thane, Bhiwandi, Mumbai (all areas)

Work from Office

Kotak 811 - Inbound Officer (Kotak Mahindra Bank - On Roll) Flexible for 24/7 shifts (For females: between 7 AM–8 PM) Sunday/holiday working as per roster Rotational 8 week offs in a month Up to 4.50 LPA CTC No working gaps more than 6 month Required Candidate profile Qualification: Graduation Mandatory Age: 18 to 32 Min 6 Month Exp Mandatory Location: Thane West Apply Now, Contect For More Details / Information HR Kalyani - 7030023460 Perks and benefits Start your career with Kotak Mahindra Bank !

Posted 6 days ago

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Kotak Mahindra Bank - Virtual Relationship Manager (VRM)
Kotak Mahindra Bank

1.0 - 5.0 years

4 - 6 Lacs

Mumbai, Thane, Mumbai (all areas)

Work from Office

Virtual Relationship Manager (VRM) For Kotak Bank Good Mathematical Calculation | BPO calling experience polished candidate Salary: upto 6,00,000 CTC + upto 35k incentives monthly Shift: 9.30am – 6.30pm Excellent Communication skills in English Required Candidate profile Graduate | Age: 18 to 32 years Male/Female Banking sales experienced can apply | No fresher Note: No working gaps more than 6 month Contact More details (Call /WhatsApp) HR Mayuresh - 7030021322 Perks and benefits High Salary Package with Unlimited Incentives !

Posted 1 week ago

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Process Associate
HCLTech

0.0 years

2 - 3 Lacs

Chennai

Work from Office

Job description Urgent MEGA WALK-IN interview at HCLTECH-FRESHER 11:00 AM To 3PM on 30 & 31 Jan'26_Voice Process & Semi Voice @ HCL AMB Interview Location: : HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, 8, Madras ,Thiruvallur High Rd, Ambattur, Chennai, Tamil Nadu Work Location: No 602/3/138, Elcot Economic Zone, Sholinganallur Medavakkam High Road, Sholinganallur-600119 in Chennai, Tamil Nadu & HCL Navalur Interview Mode: Face to Face Interview. Time: 11:00 AM To 3PM Interview Date: 30 & 31 Jan 2026 Contact HR: Friday & Saturday Desired Candidate Profile Candidate with Good Communication Skills. Good Interpersonal Skills Open for Shifts Willing to take Inbound & Outbound...

Posted 1 week ago

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Sr Process Associate : 3.89 LPA : Grads : Noida : 5 Days Work : Apply
Outpace Consulting Services

1.0 - 5.0 years

3 Lacs

Noida, New delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Noida for Customer Support Key Highlights: 1: Graduate with Min 1 Year Exp in Customer Service/BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts For Females 4: 5 Days Working 5: 4000 TA 6: Good Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Ne...

Posted 1 week ago

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Senior Customer Support Executive
Teleperformance (TP)

0.0 years

1 - 2 Lacs

Bengaluru

Work from Office

Teleperformance is hiring for young talents/ Immediate joining Requirements: Both Graduates & Post Graduates can apply. Should have excellent communication skills. Should be fluent English Fresher and Experience can apply Job Details: Work From Office. Face to face and virtual interview. Immediate joiners preferable. Day Shifts. 6 days working, 1 days rotational off. 22K CTC Take Home Salary Work Location: Hebbal, Bangalore If interested send me your resume through WhatsApp to or call to Sushanth C - 8072409038

Posted 1 week ago

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Senior Customer Support Executive
Teleperformance (TP)

2.0 - 7.0 years

1 - 4 Lacs

Bengaluru

Work from Office

Teleperformance is hiring for young talents/ Immediate joining Requirements: Both Graduates & Post Graduates can apply. Should have excellent communication skills. Should be fluent in Hindi / Tamil / Malayalam / Kannada. Must have minimum 6 months of experience in Banking / Fintech related BPO. Should have minimum 18 months of experience in BPO as a customer support associate Job Details: Work From Office. Face to face and virtual interview. Immediate joiners preferable. Day Shifts. 6 days working, 1 days rotational off. 33000 CTC and 27000 Take Home Salary Work Location: Hebbal, Bangalore If interested send me your resume through WhatsApp to or call to Sushanth C - 8072409038

Posted 1 week ago

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Process Trainer | Customer Service
Ghrs Training

4.0 - 9.0 years

7 - 9 Lacs

Pune, Bengaluru

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Process Trainer-Customer Service Any grad with min 4 years exp in Customer Service & 1 year as a process trainer Skills-Banking Process,Billing,Payment Gateways/Merchant Ops CTC-Upto 9.5 LPA WFO-5 Days Working US Shifts Immediate Joiners Only Required Candidate profile Should have exp of providing training for banking & payment gateway process. Perks and benefits Both side cab

Posted 1 week ago

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Hiring - Trichy - HDB (HDFC Bank)
HDB Financial Services

0.0 - 2.0 years

1 - 2 Lacs

Tiruchirapalli

Work from Office

Greetings from HDB Financial services Ltd . Urgent Hiring for Field Sales officer - Trichy Salary : 16000 to 18000 + Incentives Experience : 0 to 2 Years Location : Trichy Irungalur Near samayapuram Qualifications: +12, Diploma or Any Graduation FILED SALES OFFICER Role & responsibilities Visiting clients in their locations to understand their financial needs. Following up on leads and managing a sales pipeline. Preparing sales reports and forecasts for management. Preferred candidate profile Excellent verbal and written communication skills. A strong understanding of financial products and services, as well as the underlying financial principles. Negotiate and close sales deals to meet or e...

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BAJAJ - Voice Process || Fresher || Customer Service || HSC || @pune
Credicus Business Services

0.0 - 2.0 years

1 - 3 Lacs

Pune

Work from Office

BAJAJ Process - BPO Voice Process Marathi /Hindi & Basic English Communication. Handling Inbound And Outbound calls Freshers/Exp both can apply. Fixed Day Shift Salary: 10k To 16K+ Unlimited Incentives Regional Lang.Salary UpTo 18K Required Candidate profile Qualification: HSC And Above Location: Chandan Nagar, Pune, 411041 Apply Now, To schedule your interview send your CV through WhatsApp Or Call Contact: HR Sanika - 7030023279 Perks and benefits Good salary with unlimited incentive

Posted 2 weeks ago

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Bank Payroll - Digital Sales Executive | 5 Days Working | Fresher
ICICI Lombard

0.0 - 4.0 years

1 - 3 Lacs

Mumbai, Thane, Navi mumbai

Work from Office

Role: Digital Sales Executive ( E-Channel Telesales Process) Employment Type: Full-time | Directly on Banks Payroll Location: Vashi, Navi Mumbai Qualification: Graduation (in any discipline) is mandatory. Experience: Freshers: Welcome to apply. Experienced: 0-2 years of experience in Telesales Process Experience in banking, insurance will be an added advantage. Work Details: Shift Timings: 9:30 AM 7:00 PM (rotational shifts) Work Days: 5 days a week (2 rotational week-offs; Saturday and Sunday not fixed) Compensation: For Freshers: 2.10 LPA (CTC) + Unlimited Incentives For Experience: 3.70 LPA (CTC) + Unlimited Incentives (potential in-hand earnings up to 27,000) Why Join Us: Opportunity to ...

Posted 2 weeks ago

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ICICI Lombard - Bank Payroll | Graduate | Fresher - Exp | Sal Upto 27K
ICICI Lombard

0.0 - 3.0 years

1 - 3 Lacs

Mumbai, Navi mumbai, Mumbai (all areas)

Work from Office

Role: ICICI Lombard - Digital Telesales -Location: Vashi -Shift: 9:30 Am to 7 PM (Rotational) -Week Off: 2 Rotational Off | 5 Days Work -Fresher/ Exp Both can apply -Exp. 0-2 Years -Salary: Upto 27K Inhand + Incentives -Age: 18 to 30 years Required Candidate profile Qualification : Graduate ongoing studies or college students Not allowed Apply Now, For More Details, Contect: HR Ritul - 7030021482 Perks and benefits Competitive Salary with Career growth opportunity!

Posted 2 weeks ago

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YES Bank || IDFC Bank || KOTAK Bank || hiring For Fresher - HSC Pass
Credicus Business Services

0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Navi mumbai, Mumbai (all areas)

Work from Office

-Process: Inbound And Outbound Voice Process -Fresher/ experience both can apply -HSC pass can apply -Salary: 15,000 To 23,000 + incentives -Shift timing: 9:30am-6:30pm -Good communication required -looking for immediate joiner Required Candidate profile min qualification HSC Job Location: Thane & Navi Mumbai To schedule your interview Call or send your CV through WhatsApp HR Nisarg - 7030023060 Perks and benefits High Incentives and growth opportunities.

Posted 2 weeks ago

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Customer Service Specialist - Phone Banking
Axis Bank

2.0 - 5.0 years

3 - 5 Lacs

Chennai

Work from Office

Direct Walkin interview on 19th January 2026 Monday. Time: 10.00 am till 3.30 PM. Venue: Axis Bank Ltd, Global Infocity Park, Module 1 & 2, 10th Floor, Block A, MGR Salai, Perungudi, Chennai-600096. Role - AXIS - Phone Banking Officer (Customer Service Specialist) Process : Voice Process / Inbound Calls (WORK FROM OFFICE) Job Type: Full Time Industry : Banking Location : Chennai Shift Timing : This role is rotational shift and week offs 24/7 rotational shifts. Work hours for Women 8:00 am to 9:00 Pm rotational shifts, 2 days week off on rotational basis. Week offs Any Random 2 days off / No Fixed Consecutive Off. Role & responsibilities: The role exists for effectively resolving customer que...

Posted 2 weeks ago

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Genpact Hiring For Banking Commercial Lending roles - Noida
Genpact

0.0 - 5.0 years

1 - 4 Lacs

Noida

Work from Office

**Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services ...

Posted 3 weeks ago

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MEGA Walkin DRIVE - International Banking process - Non voice
Firstsource

0.0 - 2.0 years

1 - 3 Lacs

Bengaluru

Work from Office

We are looking for detail-oriented and customer-focused professionals for a Non-Voice International Banking Process supporting UK banking clients . The role involves handling customer queries and banking-related requests through written communication channels such as email, chat, and back-office systems while ensuring accuracy, compliance, and high service quality. Key Responsibilities Handle customer queries via non-voice channels (email, chat, tickets, back-office systems) related to UK banking products and services Process requests related to: Account information and maintenance Transaction queries and reconciliations Debit/credit card issues Online banking support KYC and documentation v...

Posted 3 weeks ago

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Bank Payroll - ICICI Lombard / Graduate / Fresher - Exp / Sal Upto 27K
ICICI Lombard

0.0 - 3.0 years

1 - 3 Lacs

Mumbai, Navi mumbai, Mumbai (all areas)

Work from Office

Job Role: ICICI Lombard - E-Channel (Digital Sales) -Location: Vashi, Navi Mumbai -Shift: 10 Am to 7 PM - 2 Rotational Week OFF | 5 Days Work -Freshers can apply -Exp. 0-2 Years -Salary: 16K - 27K + Unlimited Incentives -Age: 18 to 30 years Required Candidate profile Qualification : Graduate ongoing studies or college students Not allowed Apply Now, For More Details, Contect: HR Deepali - 7030021594 Perks and benefits Competitive Salary with Career growth opportunity!

Posted 3 weeks ago

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Hiring Experience!! Banking Domain!! Bangalore location!! Apply Now!!
Firstsource

1.0 - 2.0 years

2 Lacs

Bengaluru

Work from Office

Greetings from Firstsource!! About the role: A CSA in this role is responsible for processing data with high accuracy and pace in a specified format while adhering to the prescribed SLA. Role & Responsibility: Ensure that the computerized records are captured accurately and maintained in prescribed manner. Checks the data received from the client for complete details. Re-enters the given data into a client specified format. Solicits and compiles information and data related to processing activities. Uses PC application and functions, such as Excel, Word or PowerPoint or client specified mainframes to update and load data sets. Works efficiently towards achieving the SLA based on the project ...

Posted 3 weeks ago

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Customer Service Executive
Teleperformance (TP)

1.0 - 3.0 years

3 Lacs

Mumbai

Work from Office

Responsibilities: Manage international chats for UK processes Execute banking procedures through chat 5 days working (2 rotational off) Rotational shift Immediately joining CIBIL score above 670 Interested candidates please share cv to Punitha.raj@teleperformancedibs.com or whatsapp 9833623145

Posted 3 weeks ago

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ICICI Lombard - Payroll Job / Voice Process / Graduate.....5 Days Work
ICICI Lombard

1.0 - 3.0 years

1 - 3 Lacs

Mumbai, Thane, Navi mumbai

Work from Office

Role: ICICI Lombard - Voice Process - Good comm. skills in Hindi and English - Graduation is mandatory - Experience: 0-2 years - Shifts: 9;30AM - 7:00 PM - 2 rotational week-off -Upto 27K Inhand +Incentives Required Candidate profile Location: Vashi, Navi Mumabi Qualification: Graduate to Any Postgraduate Apply Now, Contact more details HR Shruti - 7030022495 Perks and benefits Directly on Bank's payroll !

Posted 3 weeks ago

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Urgent Hiring For ICICI Lombard || Voice Process || HSC || Fresher
ICICI Lombard

0.0 - 3.0 years

1 - 3 Lacs

Mumbai, Navi mumbai, Mumbai (all areas)

Work from Office

Job Role: ICICI Lombard - E-Channel (Digital Sales Process) -Location: Malad or Vashi -Shift: 10 AM to 7 PM -Week Off: Sunday Fixed -Freshers can apply -Exp. 0-2 Years -Salary: Upto 18,000 + Unlimited Incentives -Age: 18 to 30 years Required Candidate profile Qualification : Graduate ongoing studies or college students Not allowed Apply Now, For More Details, Contect: HR Deepali - 7030021594 Perks and benefits Competitive Salary with Career growth opportunity!

Posted 3 weeks ago

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Exploring Banking Process Jobs in India

The banking process job market in India is thriving, with many opportunities available for job seekers in this field. Banking process roles involve handling various transactions, customer queries, and administrative tasks within a bank or financial institution.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bangalore
  4. Chennai
  5. Hyderabad

These major cities in India are actively hiring for banking process roles, offering a wide range of opportunities for job seekers.

Average Salary Range

The average salary range for banking process professionals in India varies from entry-level to experienced positions. Entry-level roles may start at around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 6-8 lakhs per annum.

Career Path

A typical career path in banking process may progress from roles such as Customer Service Executive, Operations Officer, to Team Leader, and eventually to Manager or Assistant Manager positions.

Related Skills

In addition to knowledge of banking processes, other skills that are often expected or helpful in banking process roles include: - Strong communication skills - Attention to detail - Problem-solving abilities - Customer service orientation

Interview Questions

  • What do you understand by the term 'KYC' in banking? (basic)
  • How do you handle customer complaints in a fast-paced environment? (medium)
  • Can you explain the difference between NEFT and RTGS? (medium)
  • How do you ensure accuracy in processing financial transactions? (basic)
  • Have you ever dealt with fraudulent activities in banking? How did you handle it? (advanced)
  • What are the key qualities needed to succeed in a banking process role? (basic)
  • How would you prioritize tasks when faced with multiple deadlines? (medium)
  • Describe a situation where you had to resolve a complex customer query. (advanced)
  • How do you stay updated with the latest banking regulations and policies? (basic)
  • Can you walk us through your experience with handling cash transactions? (medium)
  • What motivates you to work in the banking industry? (basic)
  • How do you ensure confidentiality when dealing with sensitive customer information? (medium)
  • Have you ever had to upsell banking products to customers? How did you approach it? (medium)
  • How do you handle stress and pressure in a high-volume banking environment? (medium)
  • Describe a time when you had to work as part of a team to achieve a common goal. (basic)
  • What are the key challenges faced by banking process professionals in today's market? (advanced)
  • How do you prioritize customer service in your daily interactions with clients? (basic)
  • Can you explain the importance of compliance in banking operations? (medium)
  • How do you handle discrepancies in financial records? (medium)
  • Have you ever had to train new employees in banking processes? How did you approach it? (medium)
  • What software or tools are you familiar with for banking process management? (basic)
  • How do you keep track of multiple tasks and deadlines in your role? (medium)
  • Can you provide an example of a time when you had to make a quick decision in a banking process role? (medium)
  • How do you handle confidential customer information in accordance with data protection laws? (medium)
  • What are your long-term career goals in the banking industry? (basic)

Closing Remark

As you explore opportunities in the banking process job market in India, remember to prepare thoroughly for interviews and showcase your skills and experiences confidently. With the right preparation and determination, you can excel in this dynamic and rewarding field. Good luck!

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