3467 Banking Process Jobs

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2.0 - 3.0 years

4 - 5 Lacs

gurugram

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Multi-Channel Client Engagement: Deliver high-quality support across email, chat, WhatsApp, and phone, with a focus on B2B and fintech-related inquiries. Complex Issue Resolution: Take ownership of escalated or high-complexity cases, ensuring timely and accurate solutions in line with compliance and operational guidelines. Customer Advocacy: Act as the voice of the customer within the organization, providing structured feedback to product, compliance, and operations teams. Dissatisfaction Management: Handle sensitive interactions with dissatisfied clients (including C-level stakeholders) with empathy and professionalism, driving positive outcomes. Process & Knowledge Contribution: Document r...

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1.0 - 6.0 years

3 - 8 Lacs

mumbai

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1+ years experience in payment operations/reconciliation Strong knowledge of payment systems & banking processes Proficient in MS Excel & large data handling Strong analytical and communication skills Experience in fintech, banking, or crypto exchanges Familiarity with KYC/AML compliance You will be mining through these tasks Manage end-to-end payment operations (deposits, withdrawals, refunds) Perform daily reconciliations across banks, gateways, and internal systems Investigate and resolve transaction discrepancies within SLAs Collaborate with Finance, Product, and Support teams for smooth operations Maintain accurate records for audits & compliance Support document onboarding & verificati...

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0.0 - 5.0 years

1 - 3 Lacs

noida, new delhi, delhi / ncr

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Process:- Sales Executive – Kotak Banking Process (Voice Process) -Salary: 14,000 to 18,000 (In-hand) -Experience: Sales experience mandatory -Skills: Good communication skills -Shift: Rotational (between 9:00 AM – 7:00 PM) Required Candidate profile Location:- Sector 62, Noida Qualification: min Hsc Pass To Apply / Contact For more details HR Akshay - 9822146578 (Call/whatsapp) Perks and benefits Career growth opportunity, Join Today !

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0.0 - 4.0 years

2 - 6 Lacs

noida, gurugram

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Hiring for US & UK captive Units(BPO) Need Excellent communication skills UG/Grad Fresher are also eligible Sal Upto 6.5LPA max Lucrative Incentives 5days/2 week offs Location - Gurgaon, Noida Contact -9891997444 (Chetna)

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1.0 - 6.0 years

2 - 4 Lacs

thane, navi mumbai

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Hiring For Banking Process - ( Email / Voice ) Process - Email / voice Designation - Associate_ Customer service Experience - Minimum 1yr experience required from Banking Process ( Inbound / Outbound ) from BPO Industry. Skills Required - Need candidates with banking experience and must be familiar with banking terms (Demand Draft, Cheque, credit card, Debit Card, Corporate Banking, Retail Banking) To handle bank customer queries/complaints and resolve the same over the Email, Languages - Excellent communication skills needed in English. Qualification - Any Graduates Shift - Day shift ( 8Am - 9pm ) Any 9 hours Week Off - Sunday Fixed Off Salary Range ( 6 - 12Month Exp - 28K ) ( 12 - 23Month ...

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3.0 - 6.0 years

4 - 6 Lacs

noida, kolkata, pune

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We are hiring for a multiple role for a MNC BPO!! 1)Team Leader 2)Quality Analyst 3)Process Trainer 4)AM-OPS Min 2 years of experience into same background in must.

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0.0 - 5.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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YES Banking Process - Outbound Process -Process: (credit card, personal loan, debit. Savings account, current account) -Fresher/ experience both can apply -Salary: 15,000 in hand + Unlimited incentives -Avg communication required Required Candidate profile Min Qualification HSC Loaction: Airoli Navi mumbai Contact for more details (Call/ WhatsApp) HR Akshada - 9822472894 Perks and benefits High Incentives and growth opportunities.

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0.0 - 3.0 years

3 - 4 Lacs

kolkata

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Hiring Customer Support Executive for Leading International Healthcare Process in Salt Lake Sector V, One who is qualified 12th & above having very strong communication skill in English & comfortable with rotational shift may apply, Salary 35K CTC.

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0.0 - 2.0 years

2 - 2 Lacs

mumbai, mumbai (all areas)

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Required count : 100 Process details: inbound process Prior experience : *HSC with 6 Months calling experience Excellent communication skills Required Candidate profile CTC : 21CTC Graduate fresher CTC - 18 CTC* *Graduate with 6 Months experience (Veti 5 quality) CTC : 25 CTC* Shift timing: Rotational shift for boys and girls for day shift* Any one week off*

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1.0 - 4.0 years

3 - 4 Lacs

gurugram

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International Voice Process - Banking Customer Service Undergrad / Grad With 1 year Customer Service exp can apply Sal upto 4.25 LPA, IN HAND: 27.5k MIV upto 3500 Rotational shifts Rotational Offs 5 days working Cab allowances upto 4k Loc- Gurgaon

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0.0 - 5.0 years

2 - 5 Lacs

new delhi, gurugram

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CUSTOMER SUPPORT ROLE FOR INTERNATIONAL PROCESS, KAJAL - 8860800235 GRAD/UG/ FRESHER/ EXPERIENCE PROCESS - TRAVEL/E-COMMERCE/BANKING SALARY MAX UPTO 38000 INHAND LOCATION - GURGAON WFO, 5 DAYS WORKING, 24*7 SHIFTS CABS + INCENTIVES IMMEDIATE JOINERS

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10.0 - 14.0 years

6 - 9 Lacs

chennai

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Role & responsibilities Looking for Immediate Joiners Takes complete ownership of the aligned teams performance Develops strategic & tactical plans to identify, analyse and effectively respond to client’s needs emerging trends and best practices Understands client’s processes and suggest modes of value addition Monitor adherence of Service Level Agreement (SLAs) for the designated team Tracks attrition, maintains the EWS tracker and conducts quarterly audits within the team Works with WFM/Recruitment/Clients to agree on Manpower planning Analyses Performance Metrics and Identifies process gaps and collaborates with the Client /Quality / training team to formulate solutions To be knowledgeabl...

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9.0 - 14.0 years

6 - 10 Lacs

chennai

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Role & responsibilities Responsible for creating a robust Quality structure that is aligned to the business, compliance & operational requirements, Responsible to ensure the required number of evaluations i.e., Quality, CSAT, Complaints etc. are completed as agreed with operations and Clients Administers the feedback and Coaching process is documented and in line with the compliance and operational requirements In charge of maintaining evaluations completed by the quality team in the central data base as defined by operations/clients Report performance and statistics through daily and weekly reports submitted to the Quality Team and Operations. Ensure that regular Gauge RNR & Calibrations ar...

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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-Process:- Outbound Process (Telecalling ) -Fresher/ experience both can apply -HSC pass can apply -Salary: 15,000 in hand + incentives -Shift timing: 9:30am-6:30pm -Average communication required Required Candidate profile Min Qualification HSC Location: Dhokali Naka, Thane, Maharashtra 400607 To schedule your interview Call or send your CV through WhatsApp ( HR Rutuja - 9822687351 Perks and benefits Earn upto 10,000 incentives monthly !

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0.0 - 1.0 years

0 - 2 Lacs

noida

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Job Details: Analyze and execute the KYC/CDD process by understanding Standard operating Procedures Interpret documents related to KYC operations and capture the information into appropriate application Adhere to all appropriate and agreed standardized processes and procedures Provide narrative in English language to include proper grammar and sentence structure Review and keep up to date, and fully abide by the process operational and administrative procedures and ensure process compliance Participating in the training programs based on business needs Attending team meetings Job Requirements & eligibility Criteria: 0 - 1 Years of experience in Banking BPO is preferred University degree or e...

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1.0 - 6.0 years

3 - 5 Lacs

bengaluru

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Roles and Responsibilities Handle customer queries via chat support with professionalism and accuracy. Provide effective assistance for financial software products . Ensure first-time resolution and maintain excellent communication standards. Update customer interactions in CRM/ticketing tools accurately. Coordinate with internal teams for quick issue resolution. Follow all process, compliance, and quality guidelines. Meet performance targets for quality and productivity . Work in US night shifts with attention to detail and ownership. Required Skills Excellent written English communication skills Commerce graduates only ; financial knowledge is an advantage. Strong problem-solving and analy...

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0.0 - 4.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Process: Hdfc lwcc life insurance Good comms required Salary upto 17 in hand & 22 CTC HSC or graduate+ any sales 6 months experience Note:- last company documents are mandatory Offers salary Slip/Bank Statement experience letter Required Candidate profile HSC Pass to Any graduate Rotational Weekoff Shift: 9.30 to 6.30 Location - Rabale, Navi Mumbai To schedule your interview Call or send your CV through WhatsApp Contact: HR Priyanka - 7875990932 Perks and benefits Career growth opportunities.

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1.0 - 6.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Process: SBI GI Renewal (Voice Process) -MIN 1 year Exp Mandatory -Good communication skills -Salary: HSC+1 year Exp - 17k inhand 22k CTC -Graduate+1 year Exp - 18k inhand 23k CTC -Rotational Weekly off / 6 days Working -Shift: 9am to 6pm Required Candidate profile Qualification: Hsc pass To any Graduate Location: Thane Belapur road, Rabale East, Navi Mumbai 400701 Contact more details: (Call /Whatsapp) HR Akshada - 9822472894 Perks and benefits High salary Package with supportive team members!

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1.0 - 6.0 years

3 - 4 Lacs

thane, dombivli, mumbai (all areas)

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No 1 Bank is hiring Graduates for below role Video KYC Officer Phone Banking Officer Service Assurance team Social Media Escalation Outbound NRI Customer Service Virtual Care Officer Retail lability-outbound Sale Call 8779281301 yogesh www.hyfly.in Required Candidate profile Tele Sales with good comms Graduation is mandatory Immediate joiners Executive is responsible to to engage with New to Bank + Existing customers of the Bank further Cross Sell Products of the Bank

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0.0 - 1.0 years

3 - 8 Lacs

bhopal, gwalior, ahmedabad

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Responsibilities: * Manage back-end operations: data entry, reporting, analysis, Back office, Operational Work. * Execute sales strategies: lead generation, customer engagement * Oversee administrative tasks: scheduling, communication, documentation

Posted 6 hours ago

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1.0 - 5.0 years

4 - 5 Lacs

noida, new delhi, gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Neares...

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0.0 years

4 - 5 Lacs

hubli, davangere, bengaluru

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This is an excellent opportunity for graduates looking to start a banking career. Responsibilities include handling front-office operations, customer transactions, and supporting daily branch activities. Required Candidate profile Candidates should have a graduate degree, good communication skills, and basic computer knowledge.

Posted 11 hours ago

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0.0 - 5.0 years

2 - 4 Lacs

mumbai suburban, thane, navi mumbai

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Process: Inbound Customer Service Graduate Mandatory Min. 6 mon of sales exp (No freshers) No employment gap over 6 months Cross-sell banking products 9-hour shift between 8AM 8PM 4 rotational week offs/month 6 after confirmation Required Candidate profile Excellent communication in English Salary:Up to 3.5 LPA (CTC based on interview) How to apply ? If Intrested Call Or WhatsApp HR Mayuresh: 9822643973

Posted 21 hours ago

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Process: Yes Banking Process - Voice Process -Fresher/ experience both can apply HSC pass Salary: 15,000 in hand Shift timing: 9:30am-6:30pm looking for immediate joiner Required Candidate profile min qualification HSC Location: Navi Mumbai To Apply / Contact More information HR Priyanka - 7875990932 Perks and benefits High Incentives and growth opportunities.

Posted 21 hours ago

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0.0 - 5.0 years

3 - 6 Lacs

gurugram

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Hiring for Banking Process Both Grads/ UGs eligible 1 plus year of Experienced in Customer support Salary up to 6.5LPA + variables Location- Gurgaon 5 days working Excellent communication skills Call for more details:- HR Kirtika - 9958890233 Required Candidate profile Excellent verbal communication skills in English (mandatory). Basic knowledge of banking and customer support experience Perks and benefits Both side Transport facility available

Posted 21 hours ago

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Exploring Banking Process Jobs in India

The banking process job market in India is thriving, with many opportunities available for job seekers in this field. Banking process roles involve handling various transactions, customer queries, and administrative tasks within a bank or financial institution.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bangalore
  4. Chennai
  5. Hyderabad

These major cities in India are actively hiring for banking process roles, offering a wide range of opportunities for job seekers.

Average Salary Range

The average salary range for banking process professionals in India varies from entry-level to experienced positions. Entry-level roles may start at around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 6-8 lakhs per annum.

Career Path

A typical career path in banking process may progress from roles such as Customer Service Executive, Operations Officer, to Team Leader, and eventually to Manager or Assistant Manager positions.

Related Skills

In addition to knowledge of banking processes, other skills that are often expected or helpful in banking process roles include: - Strong communication skills - Attention to detail - Problem-solving abilities - Customer service orientation

Interview Questions

  • What do you understand by the term 'KYC' in banking? (basic)
  • How do you handle customer complaints in a fast-paced environment? (medium)
  • Can you explain the difference between NEFT and RTGS? (medium)
  • How do you ensure accuracy in processing financial transactions? (basic)
  • Have you ever dealt with fraudulent activities in banking? How did you handle it? (advanced)
  • What are the key qualities needed to succeed in a banking process role? (basic)
  • How would you prioritize tasks when faced with multiple deadlines? (medium)
  • Describe a situation where you had to resolve a complex customer query. (advanced)
  • How do you stay updated with the latest banking regulations and policies? (basic)
  • Can you walk us through your experience with handling cash transactions? (medium)
  • What motivates you to work in the banking industry? (basic)
  • How do you ensure confidentiality when dealing with sensitive customer information? (medium)
  • Have you ever had to upsell banking products to customers? How did you approach it? (medium)
  • How do you handle stress and pressure in a high-volume banking environment? (medium)
  • Describe a time when you had to work as part of a team to achieve a common goal. (basic)
  • What are the key challenges faced by banking process professionals in today's market? (advanced)
  • How do you prioritize customer service in your daily interactions with clients? (basic)
  • Can you explain the importance of compliance in banking operations? (medium)
  • How do you handle discrepancies in financial records? (medium)
  • Have you ever had to train new employees in banking processes? How did you approach it? (medium)
  • What software or tools are you familiar with for banking process management? (basic)
  • How do you keep track of multiple tasks and deadlines in your role? (medium)
  • Can you provide an example of a time when you had to make a quick decision in a banking process role? (medium)
  • How do you handle confidential customer information in accordance with data protection laws? (medium)
  • What are your long-term career goals in the banking industry? (basic)

Closing Remark

As you explore opportunities in the banking process job market in India, remember to prepare thoroughly for interviews and showcase your skills and experiences confidently. With the right preparation and determination, you can excel in this dynamic and rewarding field. Good luck!

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