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2022 Cce Jobs

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0.0 - 3.0 years

0 - 0 Lacs

bangalore, noida, thane

On-site

Position Overview We are seeking a dedicated and enthusiastic Customer Support Executive to join our dynamic team. This role is ideal for individuals who are passionate about providing exceptional customer service and are looking to grow their careers in a fast-paced environment. As a Customer Support Executive, you will be the first point of contact for our customers, assisting them with their inquiries and ensuring a positive experience. With an annual salary of 3,50,000 , this full-time position offers a fantastic opportunity to develop your skills in customer care. Key Responsibilities Provide outstanding customer support through various channels including inbound and outbound calls. Assist customers with inquiries, complaints, and requests, ensuring timely resolution. Maintain a high level of professionalism and empathy while interacting with customers. Document customer interactions and feedback accurately in the system. Collaborate with team members to improve service delivery and customer satisfaction. Participate in training sessions to enhance product knowledge and customer service skills. Adhere to company policies and procedures while maintaining confidentiality. Qualifications We are looking for candidates who meet the following criteria: 0 to 3 years of experience in customer support or a related field. Strong communication skills, both verbal and written. Ability to handle customer inquiries with patience and professionalism. Familiarity with voice processes in both international and domestic BPO settings is a plus. Proficient in using computers and customer support software. Willingness to work in a rotating schedule and on-site in locations such as Noida, Thane, Mumbai City, or Bangalore. Team player with a positive attitude and a desire to learn and grow. We have 10 positions open for this role, and we encourage all qualified candidates to apply. Join us in delivering exceptional customer experiences and be a part of our success story!

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4.0 - 9.0 years

4 - 9 Lacs

Hyderabad

Work from Office

BPO International Banking Support Voice process,1 year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team If Tech Support exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

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0.0 - 5.0 years

3 - 5 Lacs

Gurugram

Work from Office

We are hiring for Voice & Chat Customer Service/Technical Support in Gurgaon Freshers and experienced. Fresher's: 18k - 24k in hand + incentives. Experienced : 30k - 38k in hand + incentives. Share your resume, Sahil, Via WhatsApp 7599810837 Required Candidate profile Rotational shifts 5 days working, 2 days off Work from the office Both side cab Immediate Joiner Only

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0.0 - 4.0 years

1 - 3 Lacs

Pune

Work from Office

Position:- Telecalling Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,000 To 16,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Aditya :-8308125422

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1.0 - 4.0 years

1 - 3 Lacs

Noida

Work from Office

Exciting Career Opportunity in the Premium Travel Process! Job Objectives Are you an experienced in BPO seeking a fresh challenge? iEnergizer is looking for skilled individuals to join their Premium Travel Process Team! Position Highlights: Location: Noida, Sector 60 Workdays: 5.5-day work week, with rotational shifts ( no night shifts for female employees) Salary: 30k ctc Position: Customer Support Executive Voice process Requirements: Experienced in BPO is mandatory Skills: Proficiency in English Education: Graduates can apply Availability: Immediate joiners preferred How to Apply: Walk-in Interview: Join us in person. Carry a HARD COPY of cv and aadhar card for entry purpose. Don't forget to write '' HR Harsha Jha'' or "Swati Yadav" on cv. Virtual Interview: Send your CV to schedule an online Interview HR Harsha Jha Contact:- " 9220843460" HR Swati Yadav Contact:- "7015404344"

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0.0 - 5.0 years

1 - 2 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

HIRING FOR BPO Voice Process - Min qualification - 12th & Immediate Joiners - Salary:- 10,700-14,500 for fresher & 12000-18000 for sales experienced in hand plus unlimited - FRESHERS ARE WELCOME - Having basic Knowledge of Computer - Fixed day shift Required Candidate profile Candidate should be willing to work from office. To schedule your interview send your CV through WhatsApp (number mentioned below) HR Akshada:- 9822472894 Perks and benefits Competitive Salary

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0.0 - 4.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Process:- Aditya Birla Finance For sales Process Requirement- Good comms required Salary- Upto 17,500k in hand + Unlimited Incentives Need min 3 months of any insurance exp Shift Timing: 9:30 AM 6:30 PM Rotational Off Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Majiwada Thane (w)- 400607 Rounds of Interviews:- HR round Operations round Apply Now Send your updated CV on WhatsApp Contact Person:- HR Neha: +91 91689 91284

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1.0 - 5.0 years

3 - 5 Lacs

Noida

Work from Office

Dear Candidates, Grab the opportunity to work with Tech Mahindra!! Profile - Customer Service (Voice Process) Location - Noida Roles and Responsibilities Resolving customer queries. Responsible for resolving complaints of customers via calls. Ensuring customer satisfaction Eligibility Excellent English communication skill is required. Undergraduate & Graduate both can apply. Need minimum 6 months of experience in BPO international voice process. Salary will depend on communication skills and previous experience. 5 days working with rotational shifts and off. Immediate joiners are required. Please contact- HR KESHAV (9318358303) and HR Divyansh Jindal (9032269270) Monday to Friday (11AM to 3PM) Office Address - Embassy Galaxy business park , Noida Sec 62 Next to Symbioses university , Nearest metro station - Noida sec 62. Carry below list of documents while coming for interview. Hard copy of resume, E-Aadhar card & Pan card All education documents All experience letters

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1.0 - 4.0 years

3 - 4 Lacs

Mohali

Work from Office

Work from Office : Healthcare Process Mohali Salary : upto 40k CTC Rotational Shifts 5 Days Working Cabs Available Voice Process Must have on paper 1 year experience in BPO, Logistics or Medical Billing Interested Contact HR Khushi 6280939007 Required Candidate profile Good communication skills in English language Must have some VOICE EXPERIENCE Flexible with 24*7 shifts Performance based incentives Rotational off's Options for promotion

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0.0 - 1.0 years

2 - 3 Lacs

Pune

Work from Office

Role & responsibilities Handle inbound and outbound calls to medical facilities, doctors' offices, and other healthcare providers to retrieve medical records. Navigate through medical records systems efficiently to locate and retrieve requested information. Verify the accuracy and completeness of medical records retrieved, ensuring compliance with legal and regulatory requirements. Communicate effectively with healthcare professionals to obtain necessary documentation in a timely manner. Document all interactions and maintain detailed records of medical records retrieval activities. Collaborate with internal teams to ensure the timely delivery of medical records to clients. Requirements: Excellent communication skills in English, both verbal and written. Strong interpersonal skills and the ability to build rapport with clients. Basic knowledge of medical terminology is preferred but not mandatory. Ability to work in a fast-paced environment and adapt to changing priorities. Minimum educational qualification: Graduation/Awaiting final semester results. Preferred candidate profile Benefits : Competitive salary package up to 25,000 CTC and In-hand 20,475 monthly. Performance based 7000 Incentives. Comprehensive training program provided. Opportunity for career advancement and skill development. Positive and collaborative work culture. Employee benefits such as medical insurance and incentives. Fixed US shift /Saturday Sunday Off / Over Time Paid. Work location: Kalyani Nagar, Pune. Paid Transport facility is provided. If you are a dedicated and ambitious individual looking to embark on an exciting career journey, we encourage you to apply for this position. Join us in making a difference in healthcare operations on a global scale! (This opening is for the voice process; hence candidates with back-office / B2B lead generation / RPO / Business Development will not be considered and cannot apply) About company AM Infoweb acts as a mediator between insurance companies/law firms and hospitals, doctors, clinics medical facilities. Could you do a follow-up on the medical reports of patients who have been discharged from the mentioned medical institutes? The main aim is to get the medical facility reports within the time frame mentioned by the client. AM Infoweb is a leading Health Information Management Outsourcing company, with state-of-the-art offices in India and the United States. We have partnered with many companies in the past and have helped them save millions through our seamless outsourcing, top-notch services, and efficient offshoring. With a world-class team of highly trained medico-legal professionals, we at AM Infoweb address all our client's problems while supporting their overall business operations. We help our clients to minimize operational and capital costs, recover investments quickly with high ROI, boost end-customer satisfaction, and increase productivity by leveraging the staff, processes, and technology, making us one of the most sought-after outsourcing partners around the globe. How to apply: Connect on whatsapp/call on: 9049089540 Email: shifa.pathan@aminfoweb.co.in Shifts timing 6:00 PM - 3:00 AM 6:30 PM - 3:30 AM 7:30 PM - 4:30 AM 8:00 PM - 5:00 AM Saturday Sunday Off. Company Info Address: OFFICE NO. 3A, BUILDING 3, 7th FLOOR CEREBRUM IT PARK, KALYANI NAGAR, PUNE , PUNE, Maharashtra, India

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0.0 - 2.0 years

2 - 4 Lacs

Gurgaon/ Gurugram

Work from Office

Gurgaon-based domestic bpo is hiring for a customer support profile any grad or undergrad with or without experience. can apply, salary upto - 25k in hand, 6 days a week working, excellent comms skills required contact priya - 9266536764

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1.0 - 5.0 years

2 - 2 Lacs

Bengaluru

Remote

Hiring Customer Service (Inbound) - Domestic Permanent Work from Home Details : Working days: 6 Days working (1 Rotational Off) Salary: 20k CTC Languages : Fluent English with Hindi Roles and Responsibilities Minimum of 6 months - 1 year experience as customer service executive in a domestic contact center (Preferred). All consultants shall fluently speak, write (specific to capturing notes) and comprehend in English and Hindi. Ability to engage in communication and build a conversation around it Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. System requirement :- Core i5 gen 7 or above with 8GB RAM and genuine windows 10 or 11. Broadband connection is preferred and mobile hotspot is not allowed. Power back-up is mandate Contact HR Laxmi: 9322731944 for more details OR Share CV to contact@onekee.in with Subject line WFH including Laptop Specifications.

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0.0 - 2.0 years

2 - 4 Lacs

Gurgaon/ Gurugram

Work from Office

Gurgaon-based domestic bpo is hiring for a customer support profile any grad or undergrad with or without experience. can apply, salary upto - 25k in hand, 6 days a week working, excellent comms skills required contact priya - 9266536764

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0.0 - 2.0 years

2 - 4 Lacs

Gurgaon/ Gurugram

Work from Office

Gurgaon-based domestic bpo is hiring for a customer support profile any grad or undergrad with or without experience. can apply, salary upto - 25k in hand, 6 days a week working, excellent comms skills required contact priya - 9266536764

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Process - JFL (Dominos) -Inbound Customer service -Fresher or experience -Salary upto 18k -Qualification: Min HSC Location:- Turbhe, Navi Mumbai Shifts: 6 Days working Rotational week-off Rounds of Interviews:- HR round Operations round Client round Contact Details:- More Detail Contact (WhatsApp/Call) HR Nisha :- 9763458943

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0.0 - 3.0 years

1 - 3 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Resolve customer queries over calls/ chat Offering amazing customer service Maintaining good relationship with customers Responding to customer queries in timely manner Inbound/ Outbound calls Call/WhatsApp HR Rishika 9634906455 Required Candidate profile Excellent Communication skills Should have good interpersonal skills Immediate joiners Freshers/UG both can apply Having experience is a plus point Rotational shifts Should be in Delhi-ncr Perks and benefits Unlimited Incentives Health Insurance Bonus

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0.0 - 5.0 years

2 - 3 Lacs

Bengaluru

Work from Office

* Location - Whitefield ( Day shift) * 12th Pass *Fresher/ Exp * Salary- 22- 27K * English & Hindi *Location - Koramangla ( Day shift) * 10th Pass *Salary- 18 K *Exp- Min 6 months *Kannada & English/ Tamil/ Telugu Age - 18 to 35 yrs Required Candidate profile 10th Pass + 6 months Telesales Exp- Koramanagala 12th Pass-- Whitefield Call / Whatsapp * Sonal - 7037224020 * Madhvi- 8318644241 * Cheshtha- 9315107361 *Uma- 8287585554

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0.0 - 5.0 years

2 - 3 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Hi, We are hiring for Domestic Customer support - Voice process Day Shift job Freshers and Experienced both can apply Work location - Chennai, Hyderabad, HYderabad Direct walkin interview Sunday fixed off Max Sal 30k take Home + Incentives Immediate joining required Pls call Arvind 9176149292 for more info Thanks, Arvind 9176149292

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0.0 - 5.0 years

2 - 4 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

BPO / Call Center / Day Shift / Graduate / Customer Care Executive Domestic & International Voice Process Profile -CCE Voice Salary - 18k to 30k CTC Day Shift / US Shift Immediate Joiners No Placement Charges Required Candidate profile Min.12th pass Fresher & Experience English Must be Good Plesae call Durga 9884244311 for more info Thanks, Durga 9884244311

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0.0 - 3.0 years

1 - 4 Lacs

Noida, Ghaziabad, New Delhi

Work from Office

Resolve customer queries over calls/ chat Must be patience on call & calm mindset Maintain a good relationship with the customers Responding to customer queries in timely manner pitch our product or services Call/ WhatsApp HR Preeti 8532072160 Required Candidate profile Excellent command over English communication plus point experinced in sales or insurance Immediate joiners only Freshers/Grad/UG can also apply Regional telesales for (Tamil, Malayalam, Kannad)

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0.0 - 2.0 years

1 - 3 Lacs

Pune

Work from Office

Position:- Marathi Hindi Bpo telecaller Voice Process Department:- Customer care, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary :- 10,700 + 1500 (bonus 3 month ) = 12,200 + Unlimited incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How To Apply..? Contact Information HR Name: Gaurav WhatsApp / Call: +91 77964 27055 Send your CV via WhatsApp or Call directly to schedule your interview.

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0.0 - 5.0 years

2 - 5 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Immediate joiners required for Gurgaon and Noida Based BPO's for Customer Support: Manya: 6386120495 Shubhi: 7355263026 In case not able to connect WhatsApp your resume @ 6386120495 Direct Interview with Company HR's *No Placement Charges* Required Candidate profile 1:Any Grad/Ug 2:Fresher/Experienced (Must have relevant Documents) 3:24x7 Shifts//Cabs in odd hours 4:Immediate Joiners Preferred 5:Salary CTC 2-5 LPA (16-35K In-hand) 6:Excellent Communication Skills Perks and benefits PF ESIC PLI's TA Appraisals Medical Insurance Cabs

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0.0 - 2.0 years

1 - 4 Lacs

Chandigarh, Gurugram, Mumbai (All Areas)

Work from Office

Roles and Responsibilities Customer Support Executive / BPO / Call Center / Fresher / CCE JOB (Domestic & International BPO) Profile -CCE 15k -35k Desired Candidate Profile Graduate & Undergraduate Fresher & BPO Exp. both WhatsApp number 9781021114 Call 9988350971 9988353971 7508062612 01725000971 Perks and Benefits Good Incentive and Cab Facility

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

*"Start Your Call Center Career with Indias Largest BPO Recruiter!** - JobShop is hiring for multiple companies and roles in Bangalore. Apply once and access various opportunities. - Ideal for freshers starting out or experienced professionals looking to grow! Job description Hiring Now: Customer & Technical Support Executives International BPO Are you ready to elevate your career in customer or technical support with one of Bangalores leading BPO companies? Join us now and become part of a high-performing international support team! Open Roles: Customer Support Executive (Voice/Chat) Technical Support Executive (Voice/Chat) Work Locations: Choose your preferred location from top tech hubs in Bangalore: Manyata Tech Park Whitefield Brookfield Marathahalli Electronic City BTM Layout Work Mode: Work from Office Shifts: Rotational Shifts (including night shifts) Eligibility & Requirements: Qualification: Graduate (mandatory) Experience: Freshers with excellent English can apply; prior BPO experience is a plus Communication: Excellent verbal and written communication in English is essential Skills: Problem-solving and active listening Technical troubleshooting (for tech support roles) Customer-centric approach Salary & Benefits: CTC: 5 6 LPA (Based on role, experience & interview performance) Additional Benefits: Performance-based Incentives Growth Opportunities & Internal Job Transfers Cab Facilities (as per company policy) Paid Training & Skill Development For More Details Call HR Sadaf-6362015960 / 9964080000 Or You Can Also visit jobshop.ai to explore other open positions with us

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0.0 - 4.0 years

1 - 2 Lacs

Pune

Work from Office

Position:- Outbound Voice Process Department:- Customer Service, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- 12200+Unlimited Incentive Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Us:- HR Rushikesh :- 9822961821

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Exploring CCE Jobs in India

Customer Care Executives (CCE) play a crucial role in ensuring customer satisfaction and retention for businesses in India. The CCE job market in India is constantly growing, with a high demand for professionals who can effectively communicate with customers and resolve their queries in a timely manner.

Top Hiring Locations in India

  1. Delhi
  2. Mumbai
  3. Bangalore
  4. Hyderabad
  5. Chennai

Average Salary Range

The average salary range for CCE professionals in India varies from INR 2.5 lakhs per annum for entry-level positions to INR 6 lakhs per annum for experienced professionals.

Career Path

In the CCE field, a typical career path may include roles such as Customer Support Executive, Senior Customer Care Executive, Team Leader, and Customer Service Manager.

Related Skills

In addition to excellent communication and problem-solving skills, CCE professionals may benefit from having skills such as conflict resolution, active listening, and proficiency in CRM software.

Interview Questions

  • What motivates you to work as a CCE? (basic)
  • How do you handle irate customers? Provide an example. (medium)
  • Can you explain the importance of empathy in customer service? (basic)
  • How do you prioritize your tasks when dealing with multiple customer queries? (medium)
  • Describe a time when you successfully upsold a product or service to a customer. (medium)
  • How do you handle a situation where you don't know the answer to a customer's question? (basic)
  • What strategies would you use to de-escalate a tense customer interaction? (medium)
  • How do you ensure that you are providing accurate information to customers? (basic)
  • Have you ever dealt with a difficult customer? How did you handle it? (medium)
  • How do you stay updated on product knowledge to better assist customers? (basic)
  • Describe a time when you went above and beyond to help a customer. (medium)
  • How do you handle stress and pressure in a fast-paced customer service environment? (medium)
  • What metrics do you think are important to measure the success of a customer service team? (medium)
  • How do you handle repetitive tasks in your role as a CCE? (basic)
  • Can you explain the concept of First Call Resolution (FCR) and its importance in customer service? (basic)
  • How do you ensure confidentiality when handling sensitive customer information? (basic)
  • Describe a time when you had to collaborate with a team member to solve a customer issue. (medium)
  • What do you think are the key qualities of a successful CCE? (basic)
  • How do you handle a situation where a customer is dissatisfied with the service provided? (medium)
  • How do you handle feedback from customers, whether positive or negative? (basic)
  • Have you ever implemented a process improvement in your previous role? If so, describe the outcome. (medium)
  • How do you adapt your communication style when dealing with different types of customers? (medium)
  • Can you provide an example of a time when you exceeded a customer's expectations? (medium)
  • How do you prioritize customer satisfaction while also meeting business goals? (medium)
  • How do you stay organized and manage your time effectively in a customer service role? (basic)

Closing Remark

As you prepare for interviews in the CCE field, remember to showcase your excellent communication skills, problem-solving abilities, and customer-centric approach. With the right preparation and confidence, you can excel in your job search and secure a rewarding career in customer care in India. Good luck!

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