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3138 Cce Jobs

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1.0 - 5.0 years

1 - 5 Lacs

gurugram

Remote

*Candidates from Pan India can apply *Positions in International Languages *Able to speak well & understand Nepali along with Excellent english speaking is must *Outstanding verbal & listening skills *Salary upto 45k CTC Barkha @ 8851644223 Required Candidate profile *Any dropout/12th pass/UG and Graduate (Fresher & experienced)can apply *5days working *Permanent work from home *Telephonic Interview *Open to work-rotational shifts * Pan India * 2week offs Perks and benefits Permanent work from home (+ Incentives)

Posted 13 hours ago

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0.0 - 5.0 years

0 - 3 Lacs

mumbai

Work from Office

Assisting customers in sales of a range of financial products on the phone Selling loans & credit cards to the customers by explaining the features Tele calling will be in respective mother tongue Responsible for achievement of day to day activities Required Candidate profile Freshers / Experienced both are eligible to apply. Good selling & negotiation skills. Excellent communication skills in Telugu is mandatory. Immediate joining HR Connect - Ms. Prity- +91 84483 50054

Posted 14 hours ago

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0.0 - 5.0 years

1 - 4 Lacs

surat

Work from Office

We are seeking a Customer Care Executive to join our team The ideal candidate will have a Bachelor of Science (BSc) degree and excellent communication skills The role of the Customer Care Executive is to answer a high volume of calls and maintain a rapid response rate according to agreed standards This includes keeping an eye on approved reports and keeping clients informed about their report status The Customer Care Executive will also be responsible for following up on not approved reports and explaining Laboratory policy to patients and clients for the Customer Care departmen Qualifications: - Bachelor of Science (BSc) degree - Excellent communication skills Skills: - Ability to answer a ...

Posted 14 hours ago

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1.0 - 5.0 years

2 - 6 Lacs

bengaluru

Work from Office

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice / Non Voice / Blended/ Chat Process Please Call HR Muskan On 9380976296 / 9964080000 Manyata Tech Park International Voice Process /Non Voice/ Banking Process Whitefield International Voice Process, International Non Voice Process, Chat Support, International Tech Support & International Semi Voice Process Maratha Halli International Voice Process & Social Media Process Electronic City International Voice Process & International Non Voice Process Bellandur - International Voice Process Salary 2.5 LPA to 6 LPA+ incentives Please Call HR Muskan On 9380976296 / 9964080000...

Posted 16 hours ago

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0.0 - 3.0 years

1 - 3 Lacs

noida, gurugram

Work from Office

Work from Office Customer Support profile Voice and Non voice Noida And Gurugram Undergraduate & Graduate Freshers and Experience 5 days working Salary :- up to 35k plus other benefits For further updates connect on 9125776661 (HR Harvindar)

Posted 16 hours ago

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0.0 - 5.0 years

2 - 4 Lacs

hyderabad, chennai, bengaluru

Work from Office

BPO for technical support Customer support Voice process Excellent communication req Chennai, Hyderabad, Mumbai, Ahmedabad, Bangalore Freshers and Experienced both can apply US Shift Cab provided 2 days rotational off Graduation not mandatory Sal max 4 lpa + Incentivs Immediate joining required Please call Bhavna 9884634937 for further info Regards Bhavna 9884634937

Posted 17 hours ago

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0.0 - 5.0 years

1 - 4 Lacs

gurugram

Remote

Excellent English Speaking is needed *Will be handling interpretation in International process *Shall be able to speak well & understand both Punjabi & excellent English speaking(both languages are must) *Outstanding verbal & listening skills Required Candidate profile *Any dropout/12th pass/UG/Graduate/Post Graduate (Fresher & experienced) can apply *5days working *Permanent WFH *Telephonic Interview *Rotational shifts *Salary from 25k-45k Barkha@ 8851644223

Posted 17 hours ago

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0.0 - 5.0 years

2 - 4 Lacs

hyderabad, chennai, bengaluru

Work from Office

BPO / Call Center / Day Shift / Graduate / Customer Care Executive Domestic & International Voice Process Profile -CCE Voice Salary - 18k to 30k CTC Day Shift / US Shift Immediate Joiners No Placement Charges Required Candidate profile Min.12th pass Fresher & Experience English Must be Good Please call Divya 9514466618 for more info Thanks, Divya 9514466618

Posted 18 hours ago

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0.0 - 5.0 years

2 - 3 Lacs

hyderabad, chennai, bengaluru

Work from Office

Hi, We are hiring for Domestic Customer support - Voice process Day Shift job Freshers and Experienced both can apply Work location - Chennai, Hyderabad, HYderabad Direct walkin interview Sunday fixed off Max Sal 30k take Home + Incentives Immediate joining required Pls call Ellakiya 9514166620 for more info Thanks, Ellakiya 9514166620

Posted 18 hours ago

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0.0 - 5.0 years

3 - 5 Lacs

hyderabad, chennai, bengaluru

Work from Office

Job description Phone Banking Officer. Work location - Chennai / Hyderabad / Bangalore. Work from Office. Direct walkin interview (Candidates with excellent communication skills only can apply) Immediate joiners only Role & responsibility: Phones Officer role is focused on rendering services to Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / upsell set products. Key Responsibilities: - Displaying complete onus to customers queries / problems - Delivering service with requisite courtesy and accuracy - Adhering to...

Posted 18 hours ago

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

Process:- Telecaller - Outbound Process (Telesales) Work From Office Shifts Timing: - Day Shift Salary:- Upto 20,000 + incentives. Required Candidate profile Qualification:- Hsc Pass Location: Thane (w) To schedule your interview Call or send your CV through WhatsApp HR Anand - 9607488168 Perks and benefits competitive Salary with unlimited Incentives

Posted 18 hours ago

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0.0 - 5.0 years

1 - 3 Lacs

pimpri-chinchwad, pune

Work from Office

Roles and Responsibilities Handle inbound calls from customers to resolve their queries and concerns. Provide excellent customer service by addressing issues promptly and professionally. Maintain accurate records of all interactions with customers using CRM software. Meet daily/weekly targets for call handling, sales conversion, and quality metrics. Collaborate with team members to achieve common goals and objectives. Desired Candidate Profile 0-5 years of experience in telecalling or related field (domestic BPO). Ability to work on outbound calling processes for domestic clients. Strong problem-solving skills with attention to detail and ability to multitask. Experience and Fresher Both Can...

Posted 19 hours ago

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0.0 - 3.0 years

2 - 3 Lacs

kochi

Work from Office

25k CTC 20k TH Work from office Freshers also considerable Must speak Hindi language Immediate joiners preferable Female 6am - 8pm Male 24/7 shifts 6 days working, 1 day rotational off kapil@pycconsultants.com

Posted 20 hours ago

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2.0 - 7.0 years

2 - 7 Lacs

gurugram

Work from Office

Hiring For Fraud Non Voice Banking Process - 7.00 LPA GGN Only Grad/ BE/ Btech.Min. 1Yr. Fraud Banking Non Voice Process (Either Bpo/Non Bpo Exp. - Eligible) 24/7 5 Day Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Posted 20 hours ago

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1.0 - 6.0 years

3 - 6 Lacs

gurugram

Work from Office

Hiring For International Health Care Voice Process - 6.50 LPA - GGN Grad/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service With International Bpo Must. 24/7 5 Day Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Posted 20 hours ago

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1.0 - 6.0 years

1 - 4 Lacs

gurgaon/gurugram

Work from Office

BPO- Hiring For Telecom Chat Process- Upto 4.50 LPA GGN Undergrads./Graduates/BE/B.Tech With 1 Year Of Experience in International BpO Mandate. Can Apply 5 Days Cabs 24/7 Pls Call- Dipankar@9650094552 Only Work From Office Available

Posted 20 hours ago

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2.0 - 6.0 years

4 - 5 Lacs

gurugram

Work from Office

Hiring For International Email And Chat CS Process - 5.20 LPA - GGN Grad/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Posted 20 hours ago

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0.0 - 5.0 years

3 - 4 Lacs

thane, navi mumbai, mumbai (all areas)

Work from Office

Designation:Customer Service - Inbound Payroll-No 1 General Insurance Co Payroll Job Location-Vashi Process-Inbound Salary-16K to 29K Net+Incentive Day Shift 5 DAYS WORKING Work From Office Call 8080126356 Trupti www.hyfly.in Required Candidate profile 1. Inbound Customer service profile 2. Explaining the customers product features & benefits. 3. Ensuring all compliance and SLA during the calls. 4. GRADUATES FRESHER AND EXP BOTH CAN APPLY

Posted 21 hours ago

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3.0 - 4.0 years

2 - 3 Lacs

hyderabad

Remote

NO FRESHERS - No Career Gaps - * 3 - 4 yrs Exp in US Voice Process - REQ * Night Shift: 10.30pm to 7.30am * Inbound Phone Support - US * Excellent Spoken & Written English . Direct Company HR: Call: 022-4614-1600 WhatsApp CV: 888-464-3032 . . Required Candidate profile 3+ Yrs Exp in US INBOUND VOICE Process Excellent Spoken English - REQ Must have Personal Laptop + Wi-Fi 6 days working Rotational W/off Permanent WFH For faster processing WhatsApp CV: 888-464-3032 Perks and benefits . Permanent WFH - Work from anywhere in India!! .

Posted 23 hours ago

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3.0 - 4.0 years

2 - 3 Lacs

kolkata

Remote

NO FRESHERS - No Career Gaps - * 3 - 4 yrs Exp in US Voice Process - REQ * Night Shift: 10.30pm to 7.30am * Inbound Phone Support - US * Excellent Spoken & Written English . Direct Company HR: Call: 022-4614-1600 WhatsApp CV: 888-464-3032 . . Required Candidate profile 3+ Yrs Exp in US INBOUND VOICE Process Excellent Spoken English - REQ Must have Personal Laptop + Wi-Fi 6 days working Rotational W/off Permanent WFH For faster processing WhatsApp CV: 888-464-3032 Perks and benefits . Permanent WFH - Work from anywhere in India!! .

Posted 23 hours ago

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3.0 - 4.0 years

2 - 3 Lacs

bengaluru

Remote

NO FRESHERS - No Career Gaps - * 3 - 4 yrs Exp in US Voice Process - REQ * Night Shift: 10.30pm to 7.30am * Inbound Phone Support - US * Excellent Spoken & Written English . Direct Company HR: Call: 022-4614-1600 WhatsApp CV: 888-464-3032 . . Required Candidate profile 3+ Yrs Exp in US INBOUND VOICE Process Excellent Spoken English - REQ Must have Personal Laptop + Wi-Fi 6 days working Rotational W/off Permanent WFH For faster processing WhatsApp CV: 888-464-3032 Perks and benefits . Permanent WFH - Work from anywhere in India!! .

Posted 23 hours ago

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0.0 - 5.0 years

1 - 3 Lacs

pimpri-chinchwad, pune

Work from Office

Position:- BPO Telecaller Location:- Wadgaon Sheri, Pune Department:- Customer Service Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts : - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,000 in-hand to 18,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Aditya :- 83...

Posted 1 day ago

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0.0 - 5.0 years

1 - 4 Lacs

pimpri-chinchwad, pune

Work from Office

Position:- Customer Service Representative - BPO Voice Process Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- Upto 16,000 in hand + unlimited incentives. Office Time :- 9.30 Am To 6.30Pm Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact: - HR Aditya:- 830812542...

Posted 1 day ago

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0.0 - 5.0 years

1 - 4 Lacs

pimpri-chinchwad, pune

Work from Office

Position:- Inbound And Outbound Voice Process Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary :- 16,000 k in hand + Unlimited Incentive Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact :- HR Dhanshree: 97657...

Posted 1 day ago

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0.0 - 4.0 years

1 - 3 Lacs

pune

Work from Office

Telecollection outbound calling (collection or recovery) Good client handling Freshers & experienced candidates welcome Salary: 11,000 - 15,000 In-hand plus Incentive Shift Timing: 9:30am - 6:30pm Required Candidate profile Qualification:- Hsc Pass Location:- Karishma chowk, Kothrud & Vadgaon bk , pune To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Altaf :- 7796427006 Perks and benefits Incentives & growth opportunities & spot rewards

Posted 1 day ago

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Exploring CCE Jobs in India

Customer Care Executives (CCE) play a crucial role in ensuring customer satisfaction and retention for businesses in India. The CCE job market in India is constantly growing, with a high demand for professionals who can effectively communicate with customers and resolve their queries in a timely manner.

Top Hiring Locations in India

  1. Delhi
  2. Mumbai
  3. Bangalore
  4. Hyderabad
  5. Chennai

Average Salary Range

The average salary range for CCE professionals in India varies from INR 2.5 lakhs per annum for entry-level positions to INR 6 lakhs per annum for experienced professionals.

Career Path

In the CCE field, a typical career path may include roles such as Customer Support Executive, Senior Customer Care Executive, Team Leader, and Customer Service Manager.

Related Skills

In addition to excellent communication and problem-solving skills, CCE professionals may benefit from having skills such as conflict resolution, active listening, and proficiency in CRM software.

Interview Questions

  • What motivates you to work as a CCE? (basic)
  • How do you handle irate customers? Provide an example. (medium)
  • Can you explain the importance of empathy in customer service? (basic)
  • How do you prioritize your tasks when dealing with multiple customer queries? (medium)
  • Describe a time when you successfully upsold a product or service to a customer. (medium)
  • How do you handle a situation where you don't know the answer to a customer's question? (basic)
  • What strategies would you use to de-escalate a tense customer interaction? (medium)
  • How do you ensure that you are providing accurate information to customers? (basic)
  • Have you ever dealt with a difficult customer? How did you handle it? (medium)
  • How do you stay updated on product knowledge to better assist customers? (basic)
  • Describe a time when you went above and beyond to help a customer. (medium)
  • How do you handle stress and pressure in a fast-paced customer service environment? (medium)
  • What metrics do you think are important to measure the success of a customer service team? (medium)
  • How do you handle repetitive tasks in your role as a CCE? (basic)
  • Can you explain the concept of First Call Resolution (FCR) and its importance in customer service? (basic)
  • How do you ensure confidentiality when handling sensitive customer information? (basic)
  • Describe a time when you had to collaborate with a team member to solve a customer issue. (medium)
  • What do you think are the key qualities of a successful CCE? (basic)
  • How do you handle a situation where a customer is dissatisfied with the service provided? (medium)
  • How do you handle feedback from customers, whether positive or negative? (basic)
  • Have you ever implemented a process improvement in your previous role? If so, describe the outcome. (medium)
  • How do you adapt your communication style when dealing with different types of customers? (medium)
  • Can you provide an example of a time when you exceeded a customer's expectations? (medium)
  • How do you prioritize customer satisfaction while also meeting business goals? (medium)
  • How do you stay organized and manage your time effectively in a customer service role? (basic)

Closing Remark

As you prepare for interviews in the CCE field, remember to showcase your excellent communication skills, problem-solving abilities, and customer-centric approach. With the right preparation and confidence, you can excel in your job search and secure a rewarding career in customer care in India. Good luck!

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