3178 Cca Jobs

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0.0 - 1.0 years

3 - 3 Lacs

gurugram

Work from Office

International Banking Customer Service Voice Process Graduate Fresher can apply Undergraduate / Bteh With 6 Months exp can also apply Salary upto 3.40LPA(20.9k in-hand) MIV upto 3500 24*7 Shifts 5 days working Gurgaon Cab allowances upto 4k

Posted 11 hours ago

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0.0 - 5.0 years

2 - 4 Lacs

mohali, chandigarh, zirakpur

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WORK FROM OFFICE WALK-IN-DRIVE Deal with customers through chat and voice Handle queries with accuracy and efficiency Maintain high customer satisfaction Identify and escalate issues when required HR HIMANSHU @9058873049 Required Candidate profile Excellent English Communication skills Rotational shifts UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Should be comfortable in English Perks and benefits incentive bonus 5.5days working flexible working

Posted 12 hours ago

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Process:- KOTAK BANK - Outbound Process Qualification: Min Hsc Pass Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Requirement / Salary Versant 4 : Good communication GRADUATE FRESHER : VERSANT-4: 16,750 Take home GRADUATE with 6 MONTHS EXP : VERSANT-4: 18000 Take home Round of interview: HR round Operations round How to Apply:- Conatct For more details HR Niranjan - 8180837031

Posted 12 hours ago

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7.0 - 12.0 years

10 - 18 Lacs

hyderabad, pune, bengaluru

Hybrid

Position: SAP FICO Exp: 5+years Location : Pan India Mode: Contract to Hire Interview - F2f only Notice: 0-30 days max JD: SAP FICO COnsultant Exposure the basic FICO modules GL, AP, AR, CCA, IO Exposure to Testing the various Finance related business process. Good understand of the Integration with MM, SD, PS & ISU modules.

Posted 13 hours ago

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0.0 - 3.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Process:- Bpo Telecaller - Inbound and Outbound Process Location:- Kapurbavadi junction, Majiwada Thane (w)- 400607 Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,500 in-hand to 16,000 CTC plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number m...

Posted 13 hours ago

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0.0 - 5.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

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Process:- IDFC FIRST BANK - Outbound Process Requirement- Good communication required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Salary: 14,500 (In-Hand) per month Rounds of Interviews:- HR round Operations round How to Apply: Contact Now Opportunities Dont Wait! HR Akshay - 9822146578

Posted 14 hours ago

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5.0 - 8.0 years

8 - 18 Lacs

hyderabad, chennai, bengaluru

Hybrid

Were Hiring | SAP FICO Consultant Location: PAN India Location Experience: 5 - 8 Years Notice Period: Immediate to 15 Days (Candidates serving notice up to 30 days can also apply) Interview Mode: Face-to-Face interview mandatory Job Description: Were looking for talented and passionate SAP FICO Consultants who have hands-on experience in core finance modules and understand business integration across domains. Strong exposure to FICO modules GL, AP, AR, CCA, IO Experience in testing finance-related business processes Good understanding of integration with MM, SD, PS & IS-U modules Strong analytical, communication, and problem-solving skills Interested candidates can share their resume at: man...

Posted 15 hours ago

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0.0 - 5.0 years

2 - 4 Lacs

mohali, chandigarh, kharar

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International Voice/ Non-voice roles for Freshers/Experienced both.! Handle queries with accuracy and efficiency Maintain high customer satisfaction Identify and escalate issues when required Call/ WhatsApp - HR ALISHA (8979641616) Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Face to Face interview in Mohali Perks and benefits Unlimited incentives Rotational shifts Cabs EPF

Posted 15 hours ago

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0.0 - 5.0 years

2 - 4 Lacs

mohali, chandigarh, kharar

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International Voice/ Non-voice roles for Freshers/Experienced both.! # Handle queries with accuracy and efficiency # Maintain high customer satisfaction # Identify and escalate issues when required Call/ WhatsApp - HR Priyanka @ 7037375529 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Face to Face interview in Mohali Perks and benefits Unlimited incentives Rotational shifts Cabs EPF

Posted 16 hours ago

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0.0 - 4.0 years

1 - 4 Lacs

thane, navi mumbai, mumbai (all areas)

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Yes bank Customer Service Day rotational shifts Rotational week off Graduation mandate Excellent comms Pick up & drop from thane station Freshers can apply Salary:- Upto 20,000 CTC + incentives. Required Candidate profile Qualification:- Any Graduate To Apply , Call Or WhatsApp HR Shubham: 8432231842 Perks and benefits Good Salary with unlimited Incentives

Posted 16 hours ago

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0.0 - 4.0 years

2 - 4 Lacs

mohali, chandigarh, kharar

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WALKIN DRIVE WORK FROM OFFICE Handle inbound & outbound calls / Chat Or email understand customer's need & solve queries Escalate the unresolved issues Call/WhatsApp HR Vansh@9084770036 Required Candidate profile Excellent English Communication skills comfortable with Rotational shifts UG/Grad/PG Fresher/Experienced both can apply Immediate joiners only should be available for Face to Face interview Perks and benefits Incentives EPF Health Insurance Cab facility

Posted 17 hours ago

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0.0 - 3.0 years

2 - 2 Lacs

hyderabad

Work from Office

Hi, We have vacancy for Work from home - Hindi, Telugu & English. All 3 languages are mandatory. Day Shift. First 3 months work from office, later work from home 6 days work, 1 day rotational off. Work Model: Hybrid 3 months WFO, Based on the performance will be given WFH Education qualification 12th or Diploma and above. Freshers are eligible. Must be fluent in 3 languages English, Hindi and Telugu. Strict no BE, BTech or PG (May consider if you have BPO work experience) Please call Bhavna 9884634937 for more Info Regards Bhavna 9884634937

Posted 18 hours ago

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0.0 - 5.0 years

2 - 3 Lacs

hyderabad, chennai, bengaluru

Work from Office

Hi, We are hiring for Domestic Customer support - Voice process Day Shift job Freshers and Experienced both can apply Work location - Chennai, Hyderabad, HYderabad Direct walkin interview Sunday fixed off Max Sal 30k take Home + Incentives Immediate joining required Pls call maheshwari 9176149292 for more info Thanks, Maheshwari 9176149292

Posted 18 hours ago

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1.0 - 5.0 years

2 - 4 Lacs

gurgaon/gurugram

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BPO Hiring For International Cell Phone Voice Process 4.00 LPA - Gurugram Grad/UG with 1Year Exp. with BpO B.E./B.TECH <60% & 1 Year Exp With BpO 9AM-9PM Shift 5 Day Cabs Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Posted 19 hours ago

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2.0 - 7.0 years

2 - 7 Lacs

gurugram

Work from Office

Hiring For Fraud Non Voice Banking Process - 7.00 LPA GGN Only Grad/ BE/ Btech.Min. 1Yr. Fraud Banking Non Voice Process (Either Bpo/Non Bpo Exp. - Eligible) 24/7 5 Day Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Posted 19 hours ago

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1.0 - 6.0 years

1 - 4 Lacs

gurgaon/gurugram

Work from Office

BPO- Hiring For Telecom Chat Process- Upto 4.50 LPA GGN Undergrads./Graduates/BE/B.Tech With 1 Year Of Experience in International BpO Mandate. Can Apply 5 Days Cabs 24/7 Pls Call- Dipankar@9650094552 Only Work From Office Available

Posted 19 hours ago

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0.0 - 3.0 years

2 - 3 Lacs

mohali, chandigarh, panchkula

Work from Office

Day Shift , Chandigarh for Justdial Tele sales Calling CTC 18K to 23K Voice bpo job Sitting Job for females Walk-In Interviews SCF 19,Top Floor, Phase 11, Mohali Whats App CV 9878923978 7696517846 www.callcenterjobs.anejabusinessgroup.com Required Candidate profile We are Hiring for All Call Center and bpo Companies Based in Mohali And Chandigarh . Tele sales , bpo Voice Walk-In Interviews SCF 19,Top Floor, Phase 11, Mohali Whats App CV 9878923978 7696517846 Perks and benefits SCf 19 , Top Floor,Phase 11 Mohali 7696517846

Posted 1 day ago

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6.0 - 11.0 years

14 - 24 Lacs

hyderabad, pune, bengaluru

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HI AL, Please find below JD Position : SAP FICO Location Bengaluru/Hyderabad/Pune/Mumbai/Chennai/Gurgaon Experience: 8 to 15Years Position: Contract to hire Job Description: Description Exposure the basic FICO modules GL, AP, AR, CCA, IO Exposure to Testing the various Finance related business process. Good understand of the Integration with MM, SD, PS & ISU modules

Posted 1 day ago

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0.0 - 3.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Process:- JFL (Dominos) Rotational Shifts (11 AM - 11 PM) Role: Customer Service Communication: Good to Excellent Qualification: Min HSC Salary: Full Time: 18,000 In-hand Part Time: 10,000 Required Candidate profile • Work Location: Turbhe Navi Mumbai • Centralized Pick up and drop Available How to Apply:- Scheduled Your Interview Call Or Whatspp HR Ritul - 7796427033 Perks and benefits Team Parties, Friendly Workplace, Holidays

Posted 1 day ago

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0.0 - 5.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

Work from Office

Process:- IDFC FIRST BANK - Outbound Process Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Qualification : Hsc Pass to any Graduation Salary: 14,500 (In-Hand) per month Requirement- Good communication required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Rounds of Interviews:- HR round Operations round How to Apply:- Contact Now Opportunities Dont Wait! HR Akshay - 9822146578

Posted 1 day ago

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0.0 years

2 - 3 Lacs

gurugram

Work from Office

Domestic Voice Process Customer Service Grad/Undergrad fresher can apply Btech/B.E. not eligible Salary- 3 LPA MIV upto 1250 24*7 Shifts Majorly day shifts 5 days working Gurgaon Cab allowances upto 4k

Posted 1 day ago

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0.0 - 1.0 years

1 - 3 Lacs

ahmedabad

Work from Office

Assist in identifying and generating leads through LinkedIn, email, calls, and networking Support senior team members in client communication and follow-ups Research potential clients and understand their business requirements Help prepare business proposals, presentations, and pitch decks Coordinate with internal teams (SEO, development, marketing) for project updates Maintain and update CRM records and sales pipelines Stay updated on digital marketing trends and industry best practices Key Requirements: 0-1 year of experience in Business Development, Sales, or related field (freshers encouraged to apply) Good communication skills in English (spoken and written) Eagerness to learn about dig...

Posted 1 day ago

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0.0 - 2.0 years

1 - 3 Lacs

pune

Work from Office

Process:- Urgent hiring For domestic BPO Telecaller Location:- Wadgaon sheri, Pune Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:-Upto 15000+ Unlimited incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp HR :-9545415846

Posted 1 day ago

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0.0 years

3 - 4 Lacs

pune

Work from Office

Hiring for No-1 BPO & IT MNC For International Customer Care for Graduate Fresher Any Grad /PG + Fresher With Excellent communication Skills Can Apply Salary Up-to - 4LPA + Both side Cabs Call @ WhatsApp- Komal - 8860830840 / Priya - 9667678362

Posted 1 day ago

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1.0 - 6.0 years

2 - 4 Lacs

noida, new delhi, delhi / ncr

Work from Office

Virtual Interview International Voice Process 5 Days Working 2 Off's Job Location:- Noida Cab Available Call me for more information & get your interview aligned HR Shine @9999436729 References are highly appreciated !! Required Candidate profile Any Graduate/UG with min 6 months international voice customer service experience is must. Need Excellent Communication Skills Perks and benefits Salary Upto 4.5 LPA Perks Incentives Allowances

Posted 1 day ago

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Exploring cca Jobs in India

The customer care associate (cca) job market in India is currently thriving, with a high demand for professionals who can provide excellent customer service and support to clients. Companies across various industries are actively looking to hire cca professionals to ensure customer satisfaction and retention.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

Average Salary Range

The average salary range for cca professionals in India varies based on experience levels. Entry-level cca professionals can expect to earn around INR 2-4 lakhs per annum, while experienced professionals can earn upwards of INR 8-10 lakhs per annum.

Career Path

In the cca field, a typical career path may involve starting as a Customer Care Executive, then progressing to a Senior Customer Care Associate, followed by roles such as Team Lead and Customer Care Manager.

Related Skills

In addition to strong communication and problem-solving skills, cca professionals may also benefit from having skills such as: - Excellent phone etiquette - Knowledge of CRM software - Multitasking abilities

Interview Questions

  • What does customer service mean to you? (basic)
  • How do you handle irate customers? (medium)
  • Can you give an example of a time when you went above and beyond for a customer? (medium)
  • How do you prioritize your tasks when dealing with multiple customer inquiries? (basic)
  • Have you ever dealt with a difficult customer? How did you handle the situation? (medium)
  • How do you stay motivated during long and repetitive customer interactions? (basic)
  • Tell us about a time when you had to resolve a complex customer issue. (advanced)
  • How do you handle confidential customer information? (basic)
  • What strategies do you use to de-escalate tense customer interactions? (medium)
  • How do you keep up-to-date with product knowledge to assist customers effectively? (basic)
  • Describe a situation where you had to collaborate with a team member to resolve a customer issue. (medium)
  • How do you measure your own success in a customer service role? (basic)
  • Have you ever had to deal with a language barrier while assisting a customer? How did you overcome it? (medium)
  • How do you handle high call volumes while maintaining quality customer service? (medium)
  • How do you handle a situation where a customer is demanding a refund for a non-refundable product/service? (advanced)
  • Describe a time when you had to quickly learn about a new product/service to assist a customer. (medium)
  • How do you ensure that you are providing consistent service to all customers? (basic)
  • Tell us about a time when you had to follow up with a customer to ensure their issue was resolved. (medium)
  • How do you handle feedback from customers, both positive and negative? (basic)
  • Describe a situation where you had to handle a technical issue for a customer. (medium)
  • How do you stay calm under pressure when dealing with high-stress customer interactions? (medium)
  • What do you think are the most important qualities for a successful cca? (basic)
  • How do you handle situations where a customer is not satisfied with the resolution provided? (medium)
  • Describe a time when you had to escalate a customer issue to a higher authority. (medium)

Closing Remark

As you prepare for cca job interviews in India, remember to showcase your excellent communication skills, problem-solving abilities, and customer-centric approach. With the right preparation and confidence, you can excel in the competitive cca job market and secure a rewarding career in customer care. Good luck!

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