3844 Cca Jobs

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0.0 - 4.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

Process:- SBI Renewals Process | Voice Process -Fresher & Exp both can apply. -Salary: 14,500 In-hand -Role: Reminder Calls -Qualification: Minimum HSC -Comms: Average to Good -Shift: 9:30 AM - 6:30 PM -Week Off: Rotational Required Candidate profile Qualification: Min HSC Location: Turbhe, Navi Mumbai To schedule your interview Call or send your CV through WhatsApp HR Neha - 8637721095 Perks and benefits Benefits: Rotational Week off & Pick Up/Drop

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0.0 - 3.0 years

1 - 3 Lacs

pune

Work from Office

Process: BPO Telecalling Executive - Voice Process Location: Somnath Nagar, Pune Requirement: Fresher and Experience both can apply immediate joiner work from office Salary : 10,000 To 16,000 in hand + Unlimited Incentive Roles and Responsibilities Handle customer calls, emails, and chats to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions promptly. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve sales targets and improve overall performance metrics. Stay updated on product knowledge and company policies to provide i...

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0.0 - 3.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

Process: Kotak Bank - Outbound Telesales Process Work Location : Kapurbavadi junction, Majiwada Thane (w) Requirement- Good communication required Unlimited incentives Shift timing- 9:30-6:30 Altlest 6 month Exp Required Qualification: Min HSC Need immediate joiner. Salary : 14,000 - 18,000 (In-Hand) per month Rounds of Interviews: HR round Operations round How to Apply:- Contact Now Opportunities Dont Wait! HR Sonali - 7030021537

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, mumbai (all areas)

Work from Office

Process: Lead Generation Executive – Tata DSF Process -Freshers/ Exp Both Can Apply -Avg comm. required -Qualification: Min. HSC (preferred) -Rotational off -Salary: 15,000 In-hand -Shift: Rotational Day Shift + Rotational Week off Required Candidate profile Min HSC Pass Location: Airoli, Mumbai Contact For more information Contact on: HR Omkar Mobile (Call or WhatsApp): 7030023539 Perks and benefits Golden opportunity for career growth

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0.0 - 3.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

Process: KOTAK BANK - Outbound Process Location: Majiwada, Thane Requirement / Salary Versant 4 : Good communication GRADUATE FRESHER : VERSANT-4: 16,750 Take home GRADUATE with 6 MONTHS EXP : VERSANT-4: 18000 Take home Interview Rounds: HR round Operations round How to Apply:- Conatct For more details HR Prathmesh - 7030023722

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0.0 - 5.0 years

3 - 6 Lacs

bengaluru

Work from Office

Greetings from Jobshop, India's Largest BPO Recruitment Company, We're hiring for one of our premium Customers, The JD is as follows:- Please Call Shefali 7975181576 or 9964080000 International Voice For (US/UK) Shift CTC: 3.36-4.5 LPA | Loc: Manyata About: Investigate and resolve escalated cases related to delayed delivery, damaged products, or incorrect items shipped. Day-to-day: Provide clear and empathetic communication to customers, offering solutions such as replacements, refunds, or reshipments as per company policy. Coordinate with logistics when needed; meet CSAT, AHT, Quality Must-haves: Good communication. Interview: HR screen comms/ops round offer Please Call Shefali 7975181576 o...

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0.0 - 5.0 years

2 - 3 Lacs

hyderabad, chennai, bengaluru

Work from Office

Hi, We are hiring for Domestic Customer support - Voice process Day Shift job Freshers and Experienced both can apply Work location - Chennai, Hyderabad, Hyderabad Direct walk-in interview Sunday fixed off Max Sal 30k take Home + Incentives Immediate joining required Pls call Dhanlakshmi 9514266618 for more info Thanks, Dhanlakshmi 9514266618

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0.0 - 3.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

Work from Office

Process:- SBI Renewals Process | NON - Sales Voice Process -Role: Reminder Calls -Fresher & Exp both can apply. -Salary: 14,500 In-hand -Qualification: Minimum HSC -Comms: Average to Good -Shift: 9:30 AM - 6:30 PM -Week Off: Rotational Required Candidate profile Qualification: Min HSC Location: Turbhe, Navi Mumbai To schedule your interview Call or send your CV through WhatsApp HR Neha - 8637721095 Perks and benefits Immediate Joiners - Same day joining available!

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0.0 - 3.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

Process:- Banking - Outbound Voice Process Location: Majiwada Thane (w)- 400607 Requirement: Good communication required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Salary: 14,500 - 18,000 (In-Hand) per month Rounds of Interviews:- HR round Operations round How to Apply:- Contact Now Opportunities Dont Wait! HR Priya - 7030023108

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0.0 - 3.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

Work from Office

Process:- IDFC FIRST BANK - Outbound Process Location: Majiwada, Thane Requirement- Good communication required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Salary: 14,500 (In-Hand) per month + Unlimited Incentives Rounds of Interviews:- HR round Operations round Dont wait Apply Now ! Contact For more information. (Call / WhatsApp) HR Tejaswi - 9604548167

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0.0 - 3.0 years

1 - 3 Lacs

pimpri-chinchwad, pune

Work from Office

BPO Telecaller - Inbound & Outbound Process Fresher and Exp both can apply Salary: Rs 11,000 TO 16,000 in hand Basic Knowledge of computer Language- Marathi, Hindi, required Average English Shift Time : 9:30 AM - 6:30 PM Required Candidate profile Qualification: Min. HSC Pass Location: Near Navale Bridge, Vadgaon Bk , Pune To schedule your interview Call or send your CV through WhatsApp Contact on: HR Sachin - 7030021361 Perks and benefits Huge Incentives and Joining Bonus.

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15.0 - 17.0 years

0 Lacs

hyderabad, telangana, india

On-site

Greetings from CorroHealth! We are hiring AGM for HCC Medical Coding Location: Hyderabad Experience: 15+ Years Current Designation should be a Sr Manager or above Job Description We are seeking a highly skilled and experienced AGM Medical Coding professional to join our team at Hyderabad location. The ideal candidate will have over 15+ years of experience in medical coding and 8-10 years in a leadership role along with an HCC background with a proven track record of managing large teams of 150 to 200 coders. The candidate should be certified from AAPC or AHIMA, with strong leadership capabilities, client handling experience, and a deep understanding of the healthcare and medical coding indus...

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1.0 - 6.0 years

3 Lacs

gurugram

Work from Office

Hello Job Seekers, Greetings from Shining Stars ITPL! We are hiring Customer Support Executives (Inbound Voice Process) for a reputed organization in Gurugram. This is a walk-in hiring opportunity with strict eligibility criteria , so please read the details carefully before applying. Role: Customer Support Executive Inbound Voice Work Location: Gurugram (Work From Office) Interview Mode: Walk-in Interview Only Eligibility Criteria (Strict) Minimum 1 year of customer support voice experience is mandatory. • Valid experience letter is required. • Excellent English communication and customer-handling skills are compulsory. Salary & Shift Details • Salary: Up to 25,000 CTC | 21,000 in hand. • W...

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0.0 - 5.0 years

2 - 2 Lacs

noida

Work from Office

Hello Career Seekers, Greetings from Shining Stars ITPL! We are hiring for Domestic BPO Customer Service (Chat Process) roles for our Noida location. This opportunity is ideal for candidates who are confident in English communication and are looking to build a stable, growth-oriented career in the BPO industry. Please review the details carefully before applying. Location: Noida, Sector 62 Profile: Customer Service Chat Process (Blended) Work Mode: Work From Office Interview Mode: Walk-in Interview Eligibility Criteria • Undergraduates are eligible to apply. • Freshers and experienced candidates can apply. • Strong spoken and written English communication is mandatory. • Comfortable working ...

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0.0 - 5.0 years

1 - 2 Lacs

hyderabad, chennai, bengaluru

Work from Office

Hiring Freshers & Experience candidates Languages: Hindi, English Customer Support role- Voice Process Graduation: Not Mandatory Chennai- 14k-20k Inhand Hyderabad- 15k-18k Inhand Call Nisha 9898014365 to apply . Required Candidate profile Immediate joiners only preferred Candidate should speak English, Hindi. Ready to work from office. Ready to work in customer support role.

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0.0 - 5.0 years

1 - 2 Lacs

kolkata

Work from Office

Hello Jobseekers, HIRING FOR BPO SECTOR FOR ONE OF THE RENOWNED COMPANY in KOLKATA Location Location - Kolkata Profile - Voice Process / Telesales Requirement - For Sales Process - Any HSC Passed or above can apply For Voice Process - Any Graduate or above can apply Any Fresher or Experienced can apply. Should have excellent communication in ENGLISH. Key Responsibilities: Handle inbound/outbound calls or chat interactions with customers. Provide accurate information regarding products and services. Address customer queries with professionalism and empathy. Ensure high level of customer satisfaction and issue resolution. Maintain a courteous and positive attitude at all times. Salary - Upto 2...

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0.0 - 3.0 years

1 - 3 Lacs

pimpri-chinchwad, pune

Work from Office

Process: BPO Telecaller - Inbound & Outbound Process -Shift: 9:30am to 6:30pm -Good communication Marathi And Hindi/English -HSC Freshers are welcomed -Male and Female both can apply -Salary: 12,000 - 16,000 + Unlimited Incentives Required Candidate profile -Qualification: Min HSC -Location:- Somnath Nagar, Pune Apply Here ! To Scheduled Your Interview Call Or WhatsApp Contact HR Prathmesh - 7875062364 Perks and benefits Good Salary with Incentives !

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

Process:- Customer service Executive - inbound Location: Kasarvadavli, Thane (W) Qualification : Any Graduate to Postgraduate Requirement : -Inbound Customer service -Fresher or experience -Salary Fresher upto 18,000 -Experience upto 22,000 -Qualification: Min HSC Shifts: 6 Days working Rotational week-off Rounds of Interviews:- HR round Operations round Client round Contact Details More Detail Contact (WhatsApp/Call) HR Aditya - 7030023969

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0.0 - 3.0 years

2 - 2 Lacs

hyderabad

Hybrid

Hi, We have vacancy for Work from home - Hindi, Telugu & English. All 3 languages are mandatory. Day Shift. First 3 months work from office, later work from home 6 days work, 1 day rotational off. Work Model: Hybrid 3 months WFO, Based on the performance will be given WFH Education qualification 12th or Diploma and above. Freshers are eligible. Must be fluent in 3 languages English, Hindi and Telugu. Strict no BE, BTech or PG (May consider if you have BPO work experience) Please call Bhavna 9884634937 for more Info Regards Bhavna 9884634937

Posted 2 days ago

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11.0 - 13.0 years

22 - 34 Lacs

haryana

Work from Office

About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integ...

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0.0 - 2.0 years

2 - 3 Lacs

visakhapatnam, chennai, bengaluru

Work from Office

Hi, We are hiring for Domestic Customer support - Voice process. Kannada, Malayalam, Tamil, Marathi, Hindi voice process Only other regional language speaking candidates are required. Day Shift job Freshers and Experienced both can apply Telephonic interview will also be done for outstation candidates Sal 3.4 lpa ctc + Incentives Immediate joining required Pls call sowmya 9514166618 for more info Thanks, sowmya 9514166618

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0.0 - 4.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

Process:- KOTAK BANK - Outbound Voice Process Work Location: Majiwada Thane (w)- 400607 Requirement / Salary: Versant 4 : Good communication GRADUATE FRESHER : VERSANT-4: 16,750 Take home GRADUATE with 6 MONTHS EXP : VERSANT-4: 18000 Take home Interview Rounds: HR round Operations round How to Apply:- Conatct For more details HR Prathmesh - 7030023722

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3.0 - 8.0 years

3 - 4 Lacs

gurugram

Work from Office

Manage customer queries via phone, email, and chat Maintain high NPS through excellent communication Provide product recommendations and solutions Collaborate with sales team on upselling opportunities email: etalenthire@gmail.com satish: 88O2749743

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0.0 - 4.0 years

2 - 4 Lacs

mohali, chandigarh, kharar

Work from Office

WORK FROM OFFICE Customer Care Executive Hiring for : Premium Process Salary: Up to 35k CTC + Incentives (5,000 – 7,000) Handle inbound and outbound Voice/Chat/Blended Fluent English Communication Call/ WhatsApp - HR Mahima- 8954771188 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs. UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview Perks and benefits Cab facility 5 Day working EPF Great incentives

Posted 3 days ago

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0.0 - 3.0 years

2 - 4 Lacs

mohali, chandigarh, kharar

Work from Office

Voice/Chat Support- Godaddy - Instakart - Altice- Samsung For International CTC UPTO 33K + Incentive For Domestic CTC UPTO 21k + Incentive -Handle customers queries through chat and voice - Provide resolution WhatsApp/call HR Mahima - 8954771188 Required Candidate profile Immediate Joiners Freshers / Experienced Excellent English Communication Night & rotational shift 12/UG/GRAD/PG Location - MOHALI - TRICITY Perks and benefits Bonus Incentives Cab Facility EPF 5 Days working

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Exploring cca Jobs in India

The customer care associate (cca) job market in India is currently thriving, with a high demand for professionals who can provide excellent customer service and support to clients. Companies across various industries are actively looking to hire cca professionals to ensure customer satisfaction and retention.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

Average Salary Range

The average salary range for cca professionals in India varies based on experience levels. Entry-level cca professionals can expect to earn around INR 2-4 lakhs per annum, while experienced professionals can earn upwards of INR 8-10 lakhs per annum.

Career Path

In the cca field, a typical career path may involve starting as a Customer Care Executive, then progressing to a Senior Customer Care Associate, followed by roles such as Team Lead and Customer Care Manager.

Related Skills

In addition to strong communication and problem-solving skills, cca professionals may also benefit from having skills such as: - Excellent phone etiquette - Knowledge of CRM software - Multitasking abilities

Interview Questions

  • What does customer service mean to you? (basic)
  • How do you handle irate customers? (medium)
  • Can you give an example of a time when you went above and beyond for a customer? (medium)
  • How do you prioritize your tasks when dealing with multiple customer inquiries? (basic)
  • Have you ever dealt with a difficult customer? How did you handle the situation? (medium)
  • How do you stay motivated during long and repetitive customer interactions? (basic)
  • Tell us about a time when you had to resolve a complex customer issue. (advanced)
  • How do you handle confidential customer information? (basic)
  • What strategies do you use to de-escalate tense customer interactions? (medium)
  • How do you keep up-to-date with product knowledge to assist customers effectively? (basic)
  • Describe a situation where you had to collaborate with a team member to resolve a customer issue. (medium)
  • How do you measure your own success in a customer service role? (basic)
  • Have you ever had to deal with a language barrier while assisting a customer? How did you overcome it? (medium)
  • How do you handle high call volumes while maintaining quality customer service? (medium)
  • How do you handle a situation where a customer is demanding a refund for a non-refundable product/service? (advanced)
  • Describe a time when you had to quickly learn about a new product/service to assist a customer. (medium)
  • How do you ensure that you are providing consistent service to all customers? (basic)
  • Tell us about a time when you had to follow up with a customer to ensure their issue was resolved. (medium)
  • How do you handle feedback from customers, both positive and negative? (basic)
  • Describe a situation where you had to handle a technical issue for a customer. (medium)
  • How do you stay calm under pressure when dealing with high-stress customer interactions? (medium)
  • What do you think are the most important qualities for a successful cca? (basic)
  • How do you handle situations where a customer is not satisfied with the resolution provided? (medium)
  • Describe a time when you had to escalate a customer issue to a higher authority. (medium)

Closing Remark

As you prepare for cca job interviews in India, remember to showcase your excellent communication skills, problem-solving abilities, and customer-centric approach. With the right preparation and confidence, you can excel in the competitive cca job market and secure a rewarding career in customer care. Good luck!

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