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2231 Cca Jobs

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0.0 - 2.0 years

3 - 4 Lacs

mohali, dehradun, lucknow

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MASS HIRING FOR GRADUATE FRESHER FOR NON VOICE CHAT SUPPORT EXECUTIVE SALARY UP TO 3.60 LPA + INCENTIVES + FREE CABS. Call HR Anjali TO Schedule Your Interview @ 9257048581 Call HR Suhani TO Schedule Your Interview @ 9257048584 Drop your Resume:- mansi@virtueplacement.com Role & responsibilities Always deliver outstanding services to Vendor, through direct interaction with Vendor and advisors via email and Chat. Answer queries, update policies, make necessary amendments and manage payment schedules. Responsible for complying with customer data protection checks. Handle all interactions with professionalism and empathy. Maintaining accurate file records of all actions taken. Respond to customer objections and demonstrate excellent problem-solving skills. Preferred candidate profile Candidate should have excellent written & verbal communication/- Good Computer knowledgeable/- Fresher & Exp Both Can Apply/- Good communication skills/- Typing 25 WPM/- Perks and benefits 5 Days working Monthly Incentive Up to 5 K 15 Days Accommodation Relocation Bonus 10K Free Pick & Drop Cabs Call HR Anjali TO Schedule Your Interview @ 9257048581 Call HR Suhani TO Schedule Your Interview @ 9257048584 Drop your Resume:- mansi@virtueplacement.com Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained

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0.0 - 2.0 years

2 - 3 Lacs

gurugram

Work from Office

Role & responsibilities: : Handling Inbound customer queries. E xplain products benefits and handle customer queries. Maintain strong client relationship and follow customer. Preferred candidate profile: Strong communication skills. Grad/undergrad/ both eligible for this role. undergrad freshers are also welcome. Immediate joiners preferred. Perks and benefits: Salary for freshers upto 24k ctc & for experienced upto 28K CTC Lucrative incentive depending on performance. working days - 6 days working ( sunday fixed off) Shift - dayshift work mode - on site location - Gurgaon Sec 18, Udyog Vihar phase - IV for more info contact Kaya Rai 7355961266

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0.0 - 2.0 years

2 - 2 Lacs

hyderabad

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Greetings! Scorelabs Hiring for Tele caller Ensure customer satisfaction and provide professional customer support. Maintaining a positive, empathetic, and professional attitude towards customers at all times. Required Candidate profile Any Graduate & Under Grauduate Fresher / Experienced Should have good communication English + Marathi / Kannada / Bengali Responding promptly to customer inquiries. HR Bhargavi - 9182294454

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0.0 - 5.0 years

1 - 4 Lacs

mohali, chandigarh, zirakpur

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Handle customers queries through chat and voice Maintain high customer satisfaction Identify and escalate issue when required Call/WhatsApp HR Shivakshi @7060788176 Required Candidate profile English Communication skills Rotational shifts UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview Perks and benefits Cab facility 5 days working Great incentives!!

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0.0 - 5.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

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Process:- SBI Renewals Process | Voice Process -Fresher & Exp both can apply. -Salary: 14,500 In-hand -Role: Reminder Calls -Qualification: Minimum HSC -Comms: Average to Good -Shift: 9:30 AM - 6:30 PM -Week Off: Rotational Required Candidate profile Qualification: Min HSC Location: Turbhe, Navi Mumbai To schedule your interview Call or send your CV through WhatsApp HR Niraj - 8432231605 (Call and What's app) Perks and benefits Benefits: Rotational Week off & Pick Up/Drop

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0.0 - 5.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Process - JFL (Dominos) - Inbound Voice Process Location:- Turbhe, Navi Mumbai Requirement:- -Inbound Customer service -Fresher or experience -Salary upto 15k -Qualification: Min HSC Location:- Turbhe, Navi Mumbai Shifts: 6 Days working Rotational week-off Rounds of Interviews:- HR round Operations round Client round Contact Details:- More Detail Contact (WhatsApp/Call) HR Niraj - 8432231605

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0.0 - 4.0 years

1 - 3 Lacs

pimpri-chinchwad, pune

Work from Office

Process:- Bajaj Process Telecalling (Outbound Process) Qualification : HSC or Any graduate / Under graduate Work From Office Location - Viman Nagar, Pune Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Good communication skills Freshers can apply Salary:- Up To 14000 + unlimited incentives Rounds of Interviews: HR round Operations round How to Apply To apply and schedule your interview send your Update CV/Resume Call or WhatsApp any of our HR HR Shital :- 9822963480

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0.0 - 5.0 years

2 - 6 Lacs

bengaluru

Work from Office

**"Multiple Call Center Roles Available One Application, Many Options!** - Apply with JobShop and get connected to top BPO companies across Bangalore. Great pay, fast hiring, and career growth await! Please Call HR Adeeba - 7975182651 / 7975449212 JOB DESCRIPTION CUSTOMER SUPPORT JD Location : Manyata Tech Park / Bhartiya City / Whitefield / Brookfield / BTM / Bommanahalli Role : International Customer Support Voice Process Shifts : Night Shifts (US/UK) | 2 Days Off | Work from Office Salary : 4 LPA to 6 LPA Please Call HR Adeeba - 7975182651 / 7975449212 Responsibilities : Handle inbound/outbound calls from international customers. Provide resolutions for product or service-related queries. Maintain customer satisfaction through professional support. Document every interaction in CRM tools with accuracy. Who Can Apply : Freshers with good English communication. Graduates / Undergraduates (with or without experience). Willing to work in rotational shifts & weekends. Please Call HR Adeeba - 7975182651 / 7975449212

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0.0 - 3.0 years

2 - 5 Lacs

noida, new delhi, gurugram

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We are hiring for INTERNATIONAL VOICE & CHAT PROCESSES for a TOP MNC @ GURGAON @Noida Salary Range: 15K to 24K inhand for Freshers 23K to 45K in hand for experienced candidates(30% Hike on last salary in hand)Based on Experience and interview -------------------------------------------------------------------------------------- Freshers can apply For experienced category, candidates must have proper documents. ( Discuss with the Hr recruiter) Evening & Night Shifts with both side cabs are available looking for candidates with good English language proficiency. Hiring only for International Voice & Chat processes. Education Qualification: Grad & Undergraduates CONTACT IMMEDIATELY--------------------------- HR Priyanka - 8865082244 HR Rohan - 9266746802 HR Ankit - 9971360235 HR Priya - 9315621253 HR Dev - 8700928077 Email: priyankabhandari199407@gmail.com NO CHARGES TOUCH CONSULTANTS Role & responsibilities Preferred candidate profile

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0.0 - 4.0 years

1 - 4 Lacs

thane, navi mumbai, mumbai (all areas)

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Hiring for YES BANK Sales - Outbound Process Process: Credit Card, Personal Loan, Debit, Savings & Current Account Salary: 15,000 in-hand + Unlimited Incentives Shift: 9:30 AM – 6:30 PM / 10:00 AM – 7:00 PM Week Off: Sunday fixed Required Candidate profile Qualification:- Any Graduate Location:- Airoli, Navi mumbai -400708 To Apply , Call Or WhatsApp HR Akshada - 9822472894 Perks and benefits Good Salary with unlimited Incentives

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0.0 - 5.0 years

3 - 5 Lacs

bengaluru

Work from Office

**"Start Your Call Center Career with Indias Largest BPO Recruiter!** - JobShop is hiring for multiple companies and roles in Bangalore. Apply once and access various opportunities. - Ideal for freshers starting out or experienced professionals looking to grow! For More DetailsCall HR Anisul on 7996177000 / 9964080000 or visit jobshop.ai to explore Process: International Voice Process Immediate Hiring Location: AMR Tech Park, Honasandra Shift: Rotational Shifts Working Days: 5 days work, 2 days off (Saturday & Sunday fixed off) Job Details: Fresher Salary: 21,000 Take Home Experienced Salary: Up to 28,000 Take Home Eligibility: Freshers & Experienced candidates welcome Perks: 2-way cab facility provided (within defined radius) Selection Process: HR Assessment VNA (Voice & Accent) Round Ops Round Great opportunity to start or grow your career in International Voice Support with excellent salary & weekend offs! For More DetailsCall HR Anisul on 7996177000 / 9964080000 or visit jobshop.ai to explore other open positions with usRole: Voice / Blended - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Required

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6.0 - 11.0 years

16 - 22 Lacs

bengaluru

Hybrid

Sap Fico Consultant Lead Around 4- 12 years of SAP experience as consultant with complex and multiple projects (both complete Core template design / build / validation, roll-out and support) in the area of SAP S/4 FI and CO with hands-on experience on the following areas FI : G/L, AP, AR, Treasury, Assets, Closing CO : CCA, PCA, Internal order, CO-PA, CO-PC Certification and hands-on experience on SAP S/4HANA Finance module is required. Exposure to SAFe Agile methodology is desirable. Exposure to integration with other modules such as MM, SD, PS is preferred Very good knowledge of SAP functional (processes, available functionalities, ) and technical background (customizing, environment, transport orders, ), different stages of projects (run, deployments, testing, ) as well as project management skills (planning follow-up, team work, multiple teams interaction, ) Functional competencies: High level of expertise on SAP S/4 FICO Module Solid understanding of SAP S/4 Product costing configuration and best practices Excellent communication skills both verbal and written with the ability to tailor communication to the intended audience Team player and networking (colleagues as well as external partners) Should have hands-on exposure on SAP S/4HANA Financial Accounting with good understanding of FSCM processes as well. AREAS OF RESPONSIBILITY Support implementation of the SAP S/4HANA solution to meet the specified business requirements (scoping, design, localization, testing, GoLive, transition to AM) Provide the required level of SAP and functional knowledge on Financial and Controlling Processes. Qualifications - External Btech Grad

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0.0 - 1.0 years

0 - 1 Lacs

pune

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Providing a welcoming and helpful environment for shoppers. Responding to questions about books, products, store policies, and services. Helping customers find specific books or items. Helping in billing and inventory management.

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0.0 - 5.0 years

2 - 6 Lacs

bengaluru

Work from Office

**"Multiple Call Center Roles Available One Application, Many Options!** - Apply with JobShop and get connected to top BPO companies across Bangalore. Great pay, fast hiring, and career growth await! Please Call HR Fardeen - 9110652500 / 9964080000 JOB DESCRIPTION CUSTOMER SUPPORT JD Location : Manyata Tech Park / Bhartiya City / Whitefield / Brookfield / BTM / Bommanahalli Role : International Customer Support Voice Process Shifts : Night Shifts (US/UK) | 2 Days Off | Work from Office Salary : 4 LPA to 6 LPA Please Call HR Fardeen - 9110652500 / 9964080000 Responsibilities : Handle inbound/outbound calls from international customers. Provide resolutions for product or service-related queries. Maintain customer satisfaction through professional support. Document every interaction in CRM tools with accuracy. Who Can Apply : Freshers with good English communication. Graduates / Undergraduates (with or without experience). Willing to work in rotational shifts & weekends. Please Call HR Fardeen - 9110652500 / 9964080000

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0.0 - 5.0 years

1 - 3 Lacs

bengaluru

Work from Office

Key Responsibilities: Handle inbound/outbound international customer calls professionally. Resolve customer issues related to products, services, billing, or technical queries. Maintain high levels of customer satisfaction through excellent service. Follow communication scripts and company guidelines. Document all call information according to standard operating procedures. Escalate complex issues to supervisors or other departments when necessary. Meet performance targets including quality, efficiency, and customer satisfaction. Excellent communication and interpersonal skills Candidates with a B.Com, B.B.A, B.A , or any Postgraduate degree and experience in Customer Support are welcome to apply. Please bring the original physical copy of any of your identification documents for verification. B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible. Anyone who attended interview before 30 days are not eligible to attend walk-in. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

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0.0 - 5.0 years

1 - 3 Lacs

pimpri-chinchwad, pune

Work from Office

Process:- Urgent hiring For domestic BPO Telecaller Location:- Wadgaon sheri, Pune Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:-Upto 15000+ Unlimited incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Anushka:-9545415846

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0.0 - 5.0 years

2 - 6 Lacs

bengaluru

Work from Office

**"Multiple Call Center Roles Available One Application, Many Options!** - Apply with JobShop and get connected to top BPO companies across Bangalore. Great pay, fast hiring, and career growth await! Please Call HR Muskan - 9380976296 / 9964080000 JOB DESCRIPTION CUSTOMER SUPPORT JD Location : Manyata Tech Park / Bhartiya City / Whitefield / Brookfield / BTM / Bommanahalli Role : International Customer Support Voice Process Shifts : Night Shifts (US/UK) | 2 Days Off | Work from Office Salary : 4 LPA to 6 LPA Please Call HR Muskan - 9380976296 / 9964080000 Responsibilities : Handle inbound/outbound calls from international customers. Provide resolutions for product or service-related queries. Maintain customer satisfaction through professional support. Document every interaction in CRM tools with accuracy. Who Can Apply : Freshers with good English communication. Graduates / Undergraduates (with or without experience). Willing to work in rotational shifts & weekends. Please Call HR Muskan - 9380976296 / 9964080000

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0.0 - 5.0 years

2 - 6 Lacs

bengaluru

Work from Office

**"Multiple Call Center Roles Available One Application, Many Options!** - Apply with JobShop and get connected to top BPO companies across Bangalore. Great pay, fast hiring, and career growth await! Please Call HR Ameen - 9538429000 / 9964080000 JOB DESCRIPTION CUSTOMER SUPPORT JD Location : Manyata Tech Park / Bhartiya City / Whitefield / Brookfield / BTM / Bommanahalli Role : International Customer Support Voice Process Shifts : Night Shifts (US/UK) | 2 Days Off | Work from Office Salary : 4 LPA to 6 LPA Please Call HR Ameen - 9538429000 / 9964080000 Responsibilities : Handle inbound/outbound calls from international customers. Provide resolutions for product or service-related queries. Maintain customer satisfaction through professional support. Document every interaction in CRM tools with accuracy. Who Can Apply : Freshers with good English communication. Graduates / Undergraduates (with or without experience). Willing to work in rotational shifts & weekends. Please Call HR Ameen - 9538429000 / 9964080000

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0.0 - 5.0 years

1 - 3 Lacs

pimpri-chinchwad, pune

Work from Office

Position:- Telecalling Outbound Voice Process Location:- Viman Nagar Pune- 411014 Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- Upto 15 k + Unlimited incentives. Linguistics candidate salary - Upto 18k +Incentives Rotational week off Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Aditya :-8308125422

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0.0 - 1.0 years

2 - 3 Lacs

noida, ghaziabad, delhi / ncr

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100+ Voice Process Opportunities are available for a TOP MNC located Noida. No of Positions: 150 ---------------------- Salary: 19K in hand Graduates & Undergraduates can apply Freshers & Experienced candidates can apply. Comfortable Shifts. Should have good language proficiency. Job location: Sector 128 , Noida. CONTACT IMMEDIATELY. ------------------------------------------- Senior HR Manisha - 9541651940 ( Call & WhatsApp your Resume) Email: manishadembi223@gmail.com NO CHARGES PLEASE REFER FRIENDS & COLLEAGUES

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0.0 - 5.0 years

2 - 6 Lacs

bengaluru

Work from Office

**"Multiple Call Center Roles Available One Application, Many Options!** - Apply with JobShop and get connected to top BPO companies across Bangalore. Great pay, fast hiring, and career growth await! Please Call HR Ambika - 9110657487 / 9964080000 JOB DESCRIPTION CUSTOMER SUPPORT JD Location : Manyata Tech Park / Bhartiya City / Whitefield / Brookfield / BTM / Bommanahalli Role : International Customer Support Voice Process Shifts : Night Shifts (US/UK) | 2 Days Off | Work from Office Salary : 4 LPA to 6 LPA Responsibilities : Handle inbound/outbound calls from international customers. Provide resolutions for product or service-related queries. Maintain customer satisfaction through professional support. Document every interaction in CRM tools with accuracy. Who Can Apply : Freshers with good English communication. Graduates / Undergraduates (with or without experience). Willing to work in rotational shifts & weekends. Please Call HR Ambika - 9110657487 / 9964080000

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1.0 - 5.0 years

2 - 6 Lacs

bengaluru

Work from Office

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice / Non Voice / Blended/ Chat Process Please Call HR Naushad On 6360065090 / 9964080000 Manyata Tech Park , Bhartiya Tech City - International Voice Process /Non Voice/ Banking Process Whitefield International Voice Process, International Non Voice Process, Chat Support, International Tech Support & International Semi Voice Process Maratha Halli International Voice Process & Social Media Process Electronic City International Voice Process & International Non Voice Process Bellandur - International Voice Process Salary 2.5 LPA to 6 LPA+ incentives Please Call HR Naushad On 6360065090 / 9964080000 ****PLEASE DO REFER YOUR FRIENDS****

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2.0 - 6.0 years

4 - 5 Lacs

gurugram

Work from Office

Hiring For International Email And Chat CS Process - 5.20 LPA - GGN Grad/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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0.0 - 5.0 years

2 - 6 Lacs

bengaluru

Work from Office

**"Find Your Dream Call Center Job with JobShop!** - Discover multiple job openings in one place! JobShop, Indias largest BPO recruitment company, is hiring for voice and non-voice roles. - Great opportunities for freshers and experienced candidates alike. Dont miss out apply today! Health Care Job Details: Hiring Now: Customer & Technical Support Executives International BPO Are you ready to elevate your career in customer or technical support with one of Bangalores leading BPO companies? Join us now and become part of a high-performing international support team! Open Roles: Customer Support Executive (Voice/Chat) Technical Support Executive (Voice/Chat) Work Locations: Choose your preferred location from top tech hubs in Bangalore: Manyata Tech Park Whitefield Brookfield Marathahalli Electronic City BTM Layout Work Mode: Work from Office Shifts: Rotational Shifts (including night shifts) Eligibility & Requirements: Qualification: Graduate (mandatory) Experience: Freshers with excellent English can apply; prior BPO experience is a plus Communication: Excellent verbal and written communication in English is essential Skills: Problem-solving and active listening Technical troubleshooting (for tech support roles) Customer-centric approach Salary & Benefits: CTC: 5 6 LPA (Based on role, experience & interview performance) Additional Benefits: Performance-based Incentives Growth Opportunities & Internal Job Transfers Cab Facilities (as per company policy) Paid Training & Skill Development For More Details Call HR Adeeba On-7975182651 / 9964080000 or visit Our Website Which is jobshop.ai to explore other open positions with us ****PLEASE DO REFER YOUR FRIENDS****

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0.0 - 5.0 years

2 - 5 Lacs

bengaluru

Work from Office

**"Hiring Now! Call Center Jobs in Bangalore with JobShop!** - Apply with us to unlock the best BPO jobs across multiple companies in Bangalore. Immediate hiring for voice and non-voice roles. - Freshers can start their career here; experienced candidates can advance theirs. Job Details: Technical Support International Voice Process Location: BTM Layout, Bangalore Salary: Up to 6 LPA (30% hike on last salary) Required Skills Strong knowledge of Technical Support Hands-on experience with: Active Directory Office 365 (O365) Network Troubleshooting Hardware & Software Troubleshooting Eligibility Graduate with excellent communication skills Prior experience in Tech Support (International Voice) preferred Flexible to work in shifts Rounds Of Interview SVAR Test Voice Versant Operations Round For More Details Call HR Naim On-7406686000 / 9964080000 or visit Our Website Which is jobshop.ai to explore other open positions with us ****PLEASE DO REFER YOUR FRIENDS****

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Exploring cca Jobs in India

The customer care associate (cca) job market in India is currently thriving, with a high demand for professionals who can provide excellent customer service and support to clients. Companies across various industries are actively looking to hire cca professionals to ensure customer satisfaction and retention.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

Average Salary Range

The average salary range for cca professionals in India varies based on experience levels. Entry-level cca professionals can expect to earn around INR 2-4 lakhs per annum, while experienced professionals can earn upwards of INR 8-10 lakhs per annum.

Career Path

In the cca field, a typical career path may involve starting as a Customer Care Executive, then progressing to a Senior Customer Care Associate, followed by roles such as Team Lead and Customer Care Manager.

Related Skills

In addition to strong communication and problem-solving skills, cca professionals may also benefit from having skills such as: - Excellent phone etiquette - Knowledge of CRM software - Multitasking abilities

Interview Questions

  • What does customer service mean to you? (basic)
  • How do you handle irate customers? (medium)
  • Can you give an example of a time when you went above and beyond for a customer? (medium)
  • How do you prioritize your tasks when dealing with multiple customer inquiries? (basic)
  • Have you ever dealt with a difficult customer? How did you handle the situation? (medium)
  • How do you stay motivated during long and repetitive customer interactions? (basic)
  • Tell us about a time when you had to resolve a complex customer issue. (advanced)
  • How do you handle confidential customer information? (basic)
  • What strategies do you use to de-escalate tense customer interactions? (medium)
  • How do you keep up-to-date with product knowledge to assist customers effectively? (basic)
  • Describe a situation where you had to collaborate with a team member to resolve a customer issue. (medium)
  • How do you measure your own success in a customer service role? (basic)
  • Have you ever had to deal with a language barrier while assisting a customer? How did you overcome it? (medium)
  • How do you handle high call volumes while maintaining quality customer service? (medium)
  • How do you handle a situation where a customer is demanding a refund for a non-refundable product/service? (advanced)
  • Describe a time when you had to quickly learn about a new product/service to assist a customer. (medium)
  • How do you ensure that you are providing consistent service to all customers? (basic)
  • Tell us about a time when you had to follow up with a customer to ensure their issue was resolved. (medium)
  • How do you handle feedback from customers, both positive and negative? (basic)
  • Describe a situation where you had to handle a technical issue for a customer. (medium)
  • How do you stay calm under pressure when dealing with high-stress customer interactions? (medium)
  • What do you think are the most important qualities for a successful cca? (basic)
  • How do you handle situations where a customer is not satisfied with the resolution provided? (medium)
  • Describe a time when you had to escalate a customer issue to a higher authority. (medium)

Closing Remark

As you prepare for cca job interviews in India, remember to showcase your excellent communication skills, problem-solving abilities, and customer-centric approach. With the right preparation and confidence, you can excel in the competitive cca job market and secure a rewarding career in customer care. Good luck!

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