4172 Csa Jobs

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0.0 - 5.0 years

1 - 2 Lacs

gurgaon/gurugram

Work from Office

*Candidates will be hired into Sales banking process (Kotak/RBL/HDFC/Axis/Amex) * Should have good communication skills to handle customers on calls * Upselling banking products * Open to work from office * Earn huge incentives Barkha @ 8851644223 Required Candidate profile *12th pass out/UG/Graduate/Post graduate all can apply *Freshers & experienced both can apply *Salary 15k-25k CTC *Should be open to work for 6days working role *Fixed Day shift/Rotational Perks and benefits Unlimited Incentives + Fixed Day shift

Posted 17 hours ago

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2.0 - 7.0 years

5 - 11 Lacs

bengaluru

Work from Office

Role & responsibilities Develop and maintain custom solutions on the Salesforce platform, with a strong focus on Apex, Lightning Web Components (LWC), Visualforce, and Salesforce Flows. Build and optimize Salesforce Lightning Web Components for seamless user experiences and interactive interfaces. Write custom logic using Apex classes, Apex triggers, and Apex test classes to automate business processes. Design and implement integrations with third-party applications using RESTful APIs and SOAP web services. Troubleshoot and debug existing Salesforce applications, optimize code performance, and resolve technical issues. Collaborate with business stakeholders, administrators, and QA teams to u...

Posted 21 hours ago

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2.0 - 7.0 years

3 - 5 Lacs

guntur, india

Work from Office

DHARAMPAL SATYAPAL FOODS LTD. Job Description:- Responsible for achieving primary and secondary sales targets of assigned area. Responsible for sales of the entire range of products for the assigned area. Sales promotion within sales policies framework. Product Launch/re launch to establish product in market & achieve /exceed defined sales targets. Collection of payments with orders & timely execution of follow-ups with depot/CSA. Ensure commercial discipline in assigned area. Relationship building & coordination with dealers, distributors & retailers etc. Collection & Compilation of relevant business & competitor information from market. Timely submission of MIS to reporting authority. Moti...

Posted 22 hours ago

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0.0 - 3.0 years

1 - 3 Lacs

pimpri-chinchwad, pune

Work from Office

Position :- Customer Service Representative - BPO Voice Process Location: Somnath Nagar, Pune Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- Upto 16,000 in hand + Unlimited Incentives. Office Time :- 9.30 Am To 6.30 Pm Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) ...

Posted 1 day ago

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2.0 - 7.0 years

3 - 5 Lacs

india, bathinda

Work from Office

•Responsible for achieving primary and secondary sales targets of assigned area. •Responsible for sales of the entire range of products for the assigned area. •Sales promotion within sales policies framework. •Product Launch/re launch to establish product in market & achieve /exceed defined sales targets. •Collection of payments with orders & timely execution of follow-ups with depot/CSA. •Ensure commercial discipline in assigned area. •Relationship building & coordination with dealers, distributors & retailers etc. •Collection & Compilation of relevant business & competitor information from market. •Timely submission of MIS to reporting authority. •Motivating team. •Direct Sales with ready ...

Posted 1 day ago

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2.0 - 7.0 years

3 - 5 Lacs

india, surat

Work from Office

•Responsible for achieving primary and secondary sales targets of assigned area. •Responsible for sales of the entire range of products for the assigned area. •Sales promotion within sales policies framework. •Product Launch/re launch to establish product in market & achieve /exceed defined sales targets. •Collection of payments with orders & timely execution of follow-ups with depot/CSA. •Ensure commercial discipline in assigned area. •Relationship building & coordination with dealers, distributors & retailers etc. •Collection & Compilation of relevant business & competitor information from market. •Timely submission of MIS to reporting authority. •Motivating team. •Direct Sales with ready ...

Posted 1 day ago

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2.0 - 7.0 years

3 - 5 Lacs

anand, india

Work from Office

• Responsible for achieving primary and secondary sales targets of assigned area. • Responsible for sales of the entire range of products for the assigned area. • Sales promotion within sales policies framework. • Product Launch/re launch to establish product in market & achieve /exceed defined sales targets. • Collection of payments with orders & timely execution of follow-ups with depot/CSA. • Ensure commercial discipline in assigned area. • Relationship building & coordination with dealers, distributors & retailers etc. • Collection & Compilation of relevant business & competitor information from market. • Timely submission of MIS to reporting authority. • Motivating team. • Direct Sales ...

Posted 1 day ago

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2.0 - 7.0 years

3 - 5 Lacs

chandrapur, india

Work from Office

•Responsible for achieving primary and secondary sales targets of assigned area. •Responsible for sales of the entire range of products for the assigned area. •Sales promotion within sales policies framework. •Product Launch/re launch to establish product in market & achieve /exceed defined sales targets. •Collection of payments with orders & timely execution of follow-ups with depot/CSA. •Ensure commercial discipline in assigned area. •Relationship building & coordination with dealers, distributors & retailers etc. •Collection & Compilation of relevant business & competitor information from market. •Timely submission of MIS to reporting authority. •Motivating team. •Direct Sales with ready ...

Posted 1 day ago

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2.0 - 7.0 years

3 - 5 Lacs

gadchiroli, india

Work from Office

Sales officer - Gadchiroli Req Exp - 2yrs+ Work Location - Gadchiroli Graduation is Mandatory Roles and Responsibilties - •Responsible for achieving primary and secondary sales targets of assigned area. •Responsible for sales of the entire range of products for the assigned area. •Sales promotion within sales policies framework. •Product Launch/re launch to establish product in market & achieve /exceed defined sales targets. •Collection of payments with orders & timely execution of follow-ups with depot/CSA. •Ensure commercial discipline in assigned area. •Relationship building & coordination with dealers, distributors & retailers etc. •Collection & Compilation of relevant business & competi...

Posted 1 day ago

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0.0 - 5.0 years

1 - 4 Lacs

thane, navi mumbai, mumbai (all areas)

Work from Office

Job Role : Customer service Salary: upto 38000 in-hand , rotational off Experience or 12 pass freshers both can apply easy selection, walk in interview Excellent communication skills call HR bushra 7666450996

Posted 1 day ago

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1.0 - 6.0 years

3 - 4 Lacs

chennai

Work from Office

**Greetings from Movate Technologies (Formerly CSS Corp)!** **Were Hiring: International Customer Support Voice Process** ** Location:** Ambit IT Park, Ambattur, Chennai Kickstart or grow your career with a **global organization**! Movate Technologies is hiring **International Voice Process Executives** for our customer support team. --- Job Role: **International Customer Support Executive Voice** * Handle international customer calls professionally * Resolve queries with a customer-first approach * Voice-based support for global clients --- **Eligibility Criteria:** * Minimum **6 months experience** in International Voice Support Excellent English communication skills required * Degree NOT ...

Posted 1 day ago

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0.0 - 5.0 years

1 - 2 Lacs

hyderabad, chennai, bengaluru

Work from Office

Hiring Freshers for English & Tamil Voice process- Good communication in English also mandatory Location- Chennai. Easy selections & Immediate joining. Walk-in Interviews. Salary 13k-17k Inhand. Call Revathi 9898014307 to apply . . Required Candidate profile Candidate should speak English + Tamil Both Freshers and Experienced can apply Graduation is not mandatory Immediate joiners only preferred work from office.

Posted 1 day ago

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0.0 - 5.0 years

1 - 2 Lacs

hyderabad, chennai, bengaluru

Work from Office

Hiring Freshers & Experience for Domestic BPO. Voice Process- Customer Support Executive Salary: 14k--18K Inhand Graduation: Not Mandatory 6 Days Working days Languages: Tamil or Hindi + English Call Rvathi 9898014307 to apply . .

Posted 1 day ago

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0.0 - 5.0 years

1 - 2 Lacs

hyderabad, chennai

Work from Office

Hiring Freshers & Experience for Domestic BPO. Voice Process- Customer Support Executive Salary: 14k--18K Inhand Graduation: Not Mandatory 6 Days Working days Languages: Tamil + English Call Revathi 9898014307 to apply . .

Posted 1 day ago

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0.0 - 5.0 years

2 - 2 Lacs

noida

Work from Office

Hello Career Seekers, Greetings from Shining Stars ITPL! We are hiring for Domestic BPO Customer Service (Chat Process) roles for our Noida location. This opportunity is ideal for candidates who are confident in English communication and are looking to build a stable, growth-oriented career in the BPO industry. Please review the details carefully before applying. Location: Noida, Sector 62 Profile: Customer Service Chat Process (Blended) Work Mode: Work From Office Interview Mode: Walk-in Interview Eligibility Criteria • Undergraduates are eligible to apply. • Freshers and experienced candidates can apply. • Strong spoken and written English communication is mandatory. • Comfortable working ...

Posted 1 day ago

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0.0 - 5.0 years

1 - 2 Lacs

hyderabad, chennai, bengaluru

Work from Office

Hiring Freshers & Experience candidates Languages: Hindi, English Customer Support role- Voice Process Graduation: Not Mandatory Chennai- 14k-20k Inhand Hyderabad- 15k-18k Inhand Call Nisha 9898014365 to apply . Required Candidate profile Immediate joiners only preferred Candidate should speak English, Hindi. Ready to work from office. Ready to work in customer support role.

Posted 1 day ago

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0.0 - 5.0 years

1 - 3 Lacs

new delhi, gurgaon/gurugram, delhi / ncr

Work from Office

*Candidates will be hired into Inbound banking process (Amex/Kotak/RBL/SBI/AU/HDFC) * Should have good communication skills to handle customers on calls * Gurgaon Location (Work from office) * Earn huge incentives Barkha @ 8851644223 Required Candidate profile *12th pass out/Undergraduate/Graduate all can apply *Freshers can also apply *Salary 13k-25k Take home *Should be open to work for 6days working role *Fixed Day shift/ Rotational Perks and benefits Unlimited Incentives + Fixed Day shift

Posted 1 day ago

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0.0 - 3.0 years

2 - 2 Lacs

hyderabad

Hybrid

Hi, We have vacancy for Work from home - Hindi, Telugu & English. All 3 languages are mandatory. Day Shift. First 3 months work from office, later work from home 6 days work, 1 day rotational off. Work Model: Hybrid 3 months WFO, Based on the performance will be given WFH Education qualification 12th or Diploma and above. Freshers are eligible. Must be fluent in 3 languages English, Hindi and Telugu. Strict no BE, BTech or PG (May consider if you have BPO work experience) Please call Bhavna 9884634937 for more Info Regards Bhavna 9884634937

Posted 1 day ago

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0.0 - 1.0 years

1 - 1 Lacs

coimbatore

Work from Office

Responsibilities: Handle customer interactions through calls and chats, resolve queries, process requests, provide accurate information, and ensure excellent service and satisfaction

Posted 2 days ago

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2.0 - 7.0 years

2 - 5 Lacs

gorakhpur, kanpur, una

Work from Office

Post: Agency Manager/ Sales Manager CTC: 2.00 - 5.00 Lacs + Incentives Profile: Team Handling & Individual Sales Exp: Min. 1 year exp. in any Sales like (Sales/BD, Banking, Financial Sector, Insurance or any other industry) Qualifin: Min. Graduate Required Candidate profile - Minimum Graduate with Min.1 Years Sales Experience. - Candidate Age (Preferably b/w 22 - 44 Years) - Good Communication, Interpersonal and Leadership skills. - Must have knowledge of local Market.

Posted 2 days ago

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1.0 - 6.0 years

2 - 5 Lacs

noida, new delhi, gurugram

Work from Office

Virtual Interview 5 Days Working 2 Off's Location- Gurugram/Noida Both side cabs Call me & get your interview alligned HR Shine @9999436729 References are highly appreciated !! Required Candidate profile Any Grad/Ug with min 6 months of international chat exp is mandatory. Need excellent communication skills Perks and benefits Salary upto-5.5 LPA Incentives Allowances

Posted 3 days ago

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0.0 - 5.0 years

1 - 2 Lacs

gurgaon/gurugram

Work from Office

*Candidates will be hired into Sales banking process (Kotak/RBL/HDFC/Axis/Amex) * Should have good communication skills to handle customers on calls * Upselling banking products * Open to work from office * Earn huge incentives Barkha @ 8851644223 Required Candidate profile *12th pass out/UG/Graduate/Post graduate all can apply *Freshers & experienced both can apply *Salary 15k-25k CTC *Should be open to work for 6days working role *Fixed Day shift/Rotational Perks and benefits Unlimited Incentives + Fixed Day shift

Posted 3 days ago

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0.0 - 5.0 years

2 - 4 Lacs

kharagpur, kolkata, durgapur

Work from Office

Salary : Upto 4.10 L.P.A Job Location : Kolkata Excellent English communication Should be ok with night shift and all shifts Rotational shift Immediate joiner Call HR Gaurika-9336116522 HR Poonam-6265868084 Required Candidate profile Should be Having excellent communication in English , Should be ok with night shift and rotational shift.

Posted 3 days ago

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2.0 - 4.0 years

0 Lacs

pune, maharashtra, india

On-site

Job Description Company Description Texial, is a leading provider of information security training and consultancy services. We are specialized in integrated cybersecurity solutions for businesses, offering top-notch cyber security assessment and consulting services. Role Description This is a full-time on-site role for a Senior Cyber Security Instructor at Texial - Pune. The Cyber Security Instructor will be responsible for delivering training sessions, creating educational materials, conducting assessments, and staying up-to-date with the latest cyber security trends and threats. Qualifications Possessing 2+ years of experience Cybersecurity and Information Security expertise Proficient in...

Posted 3 days ago

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0.0 - 5.0 years

1 - 2 Lacs

mangaluru

Work from Office

Job Description Position Title: Customer Service Associate (CSA) Department: Sales & Customer Service Location: Trends Apparel Store Reports To: Department Manager / Store Manager Employment Type: Full-Time Experience Required: 0-2 years in retail/customer service Position Overview The Customer Service Associate is responsible for delivering exceptional customer service, driving sales, and maintaining store standards at Trends Apparel Store. The role involves assisting customers with their shopping needs, maintaining merchandise displays, and ensuring a positive shopping experience that reflects the Trends brand values. Key ResponsibilitiesCustomer Service & Sales Greet customers warmly and ...

Posted 4 days ago

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Exploring Customer Service Associate (CSA) Jobs in India

The job market for Customer Service Associates (CSA) in India is growing rapidly due to the increasing demand for excellent customer service in various industries. CSAs play a vital role in ensuring customer satisfaction and maintaining positive relationships with clients. If you are considering a career in customer service, India offers a plethora of opportunities for CSA professionals.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

Average Salary Range

The average salary range for CSA professionals in India varies based on experience and location. Entry-level CSAs can expect to earn between INR 2-4 lakhs per annum, while experienced professionals with 5+ years of experience can earn upwards of INR 8-12 lakhs per annum.

Career Path

In the field of customer service, a typical career path may include roles such as Customer Service Representative, Senior Customer Service Executive, Customer Service Manager, and ultimately, Customer Service Director. Advancement in this field is often based on experience, performance, and the ability to handle more complex customer interactions.

Related Skills

In addition to strong communication and problem-solving skills, CSAs are often expected to have knowledge of customer relationship management (CRM) software, data analysis, and the ability to handle multiple customer queries simultaneously. Proficiency in languages other than English, such as Hindi or regional languages, can also be an added advantage.

Interview Questions

  • What does excellent customer service mean to you? (basic)
  • How do you handle irate customers? (medium)
  • Can you give an example of a time when you went above and beyond for a customer? (medium)
  • How do you prioritize multiple customer requests at once? (basic)
  • What strategies would you use to upsell products to customers? (medium)
  • How do you handle confidential customer information? (basic)
  • Describe a time when you had to deal with a difficult customer. How did you resolve the situation? (medium)
  • How do you stay motivated during repetitive customer interactions? (basic)
  • Have you ever successfully turned a dissatisfied customer into a loyal one? If so, how did you do it? (medium)
  • How do you handle stress in a fast-paced customer service environment? (basic)
  • What metrics do you think are important to measure the effectiveness of customer service? (medium)
  • How do you keep up with industry trends to better serve customers? (basic)
  • Can you explain a situation where you had to collaborate with other departments to resolve a customer issue? (medium)
  • How do you handle a situation where you don't know the answer to a customer's question? (basic)
  • Describe a time when you had to deal with a language barrier while assisting a customer. How did you handle it? (medium)
  • What do you think are the key components of a successful customer service team? (basic)
  • How do you handle feedback from customers, both positive and negative? (medium)
  • Have you ever implemented a process improvement in your previous role? If so, what was it and how did it impact customer satisfaction? (medium)
  • How do you ensure consistency in customer service quality across different channels? (basic)
  • How do you handle a situation where a customer is asking for something that goes against company policy? (medium)
  • How do you prioritize customer satisfaction while also meeting company targets? (medium)
  • Can you give an example of a time when you had to de-escalate a tense situation with a customer? (medium)
  • How do you ensure that you are up to date with product knowledge to assist customers effectively? (basic)
  • What motivates you to deliver excellent customer service consistently? (basic)
  • How do you handle a situation where a customer is unhappy with the resolution you provided? (medium)

Closing Remark

As you prepare for interviews and explore opportunities in the field of Customer Service Associate roles in India, remember to showcase your excellent communication skills, problem-solving abilities, and passion for customer satisfaction. With the right skills and preparation, you can confidently pursue a rewarding career in customer service in India. Good luck!

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