Job Title - Head - Quality (The incumbent will be in charge of the Quality function in the company)Location: Lonikand, Pune, IndiaReporting to: Managing DirectorExperience: 15-20 yearsEducation: Graduate in Engineering (Mechanical / Production / Automotive preferred)
Position Summary
We are seeking an experienced Head - Quality to lead our Quality function and drive excellence across suppliers, in-house operations, and customer collaboration. This individual will provide strong leadership to a young team, build robust quality systems, and work closely with cross-functional stakeholders to ensure high customer satisfaction and world-class quality standards.As part of a multi-national organization, this role requires a global mindset and the ability to work seamlessly with stakeholders across different countries.Additionally, with New Product Introduction (NPI) being a key driver of organizational growth, the QA Manager will play a critical role in ensuring flawless product launches, working closely with customers and internal teams to embed quality into the NPI lifecycle from design validation through to serial production.
Key Responsibilities
- Lead the Quality Assurance and Quality Control function across supplier base, in-house processes, and customer interface.
- Establish, implement, and sustain quality management systems (QMS) aligned with global OEM requirements.
- Drive supplier quality development programs, including audits, APQP, PPAP, and corrective action management.
- Ensure robust in-process quality controls for machining, assembly, leak testing, and final performance testing.
- Monitor and improve CTQ parameters with strong statistical process control (SPC), Cp/Cpk analysis, and problem-solving.
- Champion digitization and Industry 4.0 quality practices.
- Build strong customer relationships, acting as a key interface for quality performance reviews, issue resolution, and new product quality planning.
- Partner with global stakeholders across multiple countries to align quality processes, reporting, and improvement actions.
- Lead quality planning and validation in NPI projects, ensuring customer requirements, APQP milestones, and PPAP deliverables are met without delays.
- Develop and mentor a young quality team, instilling a culture of ownership, problem-solving, and continuous improvement.
- Collaborate with Engineering, Production, Materials, Sales, and Sourcing to proactively address quality issues and deliver value.
- Lead internal and external audits (ISO, IATF 16949, customer audits)
- Drive a culture of Zero Defect and Lean Quality in the organization.
Technical Skill Sets (Must-Have)
- Strong foundation in Quality Management Systems (ISO 9001, IATF 16949, ISO 14001).
- Expertise in APQP, PPAP, FMEA, Control Plans, MSA, and SPC.
- Proven experience with supplier quality management and customer-facing quality.
- Proficiency in statistical tools (Cp, Cpk, SPC, 8D, root cause analysis, problem-solving techniques).
- Knowledge of precision machining processes, assembly systems, leak/performance testing.
- Experience with digitized measurement systems, traceability solutions, and Industry 4.0 quality practices.
- Familiarity with casting, bearings, seals, gears, and other automotive components.
- Hands-on experience in process audits, layered process audits (LPA), and continuous improvement methodologies (Kaizen, Six Sigma, Lean).
- Strong knowledge of NPI processes, APQP milestones, and flawless launch practices.
- Proficiency with quality data analysis tools (Minitab, MS Excel, ERP-based QA modules).
Personal Traits (Leadership & Behavioral)
- Strong leadership presence with the ability to mentor, inspire, and build a high-performance team.
- Customer-centric mindset with excellent relationship-building and communication skills.
- Go-getter attitude with high energy, initiative, and ability to influence stakeholders across functions.
- Analytical and detail-oriented, capable of making data-driven decisions.
- Collaboration skills across functions and geographies - able to align Engineering, Production, Sales, Sourcing, and Materials towards common quality goals.
- Global mindset - adaptable to working with international teams, diverse cultures, and multinational customers.
- Resilient problem-solver with a proactive approach to challenges.
- Ability to thrive in a fast-paced, demanding manufacturing environment.
- Commitment to continuous learning and improvement.
(ref:iimjobs.com)