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airtel
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Head - Quality

Head - Quality

airtel

0 years

0 Lacs

Gurgaon Haryana India

Posted:5 days ago| Platform:

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Skills Required

optimization reliability networks monitoring network analyze data latency troubleshooting analysis drive test tuning power frequency coordination planning support surveys resolve service maintenance reporting reports documentation management testing

Work Mode

On-site

Job Type

Full Time

Job Description

Position Overview

A Fixed Wireless Access Optimization Head is responsible for enhancing the performance, reliability, and quality of fixed wireless broadband networks. This role involves monitoring, analyzing, and optimizing the network infrastructure to ensure efficient delivery of high-speed wireless internet services to customers.Key Responsibilities

Network Performance Monitoring & Optimization:

Continuously monitor FWA network KPIs and counters, analyze performance data, and identify areas for improvement to enhance throughput, coverage, and latency. Perform troubleshooting and root cause analysis of network issues using drive test data, trace logs, and OSS tools.

Parameter Tuning & Configuration:

Optimize radio parameters such as power levels, antenna tilt, frequency allocation, and load balancing to maximize network capacity and user experience. Implement and validate network changes in coordination with planning and field teams.

Capacity & Coverage Planning Support:

Collaborate with network planning teams to support capacity expansion and coverage enhancement projects. Conduct site surveys and assess network infrastructure to recommend upgrades or adjustments.

Customer & Vendor Coordination:

Work closely with customers, vendors, and cross-functional teams to resolve network issues, implement solutions, and ensure smooth service delivery. Provide technical support during network rollouts, upgrades, and maintenance activities.

Reporting & Documentation:

Prepare detailed performance reports, optimization plans, and technical documentation. Maintain records of network changes and optimization results for future reference and compliance.

Quality Assurance & Compliance:

Ensure all optimization activities adhere to quality management systems and industry standards. Participate in testing and validation of new features and technologies relevant to FWA.
#BAL

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Head - Quality