Head of HR (NBFC portfolio)

Job Description

Head of Human Resources (NBFC) Location: Gurgaon (Hybrid) Reporting to: Co-Founders Why this role exists? One of our portfolio companies (Licensed NBFC) is scaling rapidly and needs a strategic HR leader who can build people practices that keep pace with a regulated, fast-growing lending business. You’ll be the steward of culture, compliance, and capability, owning everything “people” from day one. What you’ll do? Strategic HR Leadership Craft a 3-year people roadmap aligned to AUM and branch-expansion targets. Partner with founders on org design, workforce planning, and leadership hiring. Talent Acquisition & Employer Brand Hire top-tier talent across credit, collections, and tech; reduce time-to-hire to < 45 days. Position the company as an employer of choice in NBFC/FinTech circles. Culture & Engagement Embed a purpose-driven culture rooted in transparency, customer empathy, and compliance. Launch engagement initiatives and pulse surveys; act on feedback quickly. Performance & Rewards Roll out OKR-linked performance management and variable-pay plans that reward portfolio quality, risk management, and customer NPS. Design benefits that balance cost, compliance, and employee wellbeing Compliance & Risk Mitigation Own all labour-law and RBI-mandated people-practices; ensure nil penalties. Anticipate litigation risks; manage grievances and disciplinary actions fairly. People Operations & Analytics Build lean HR Ops—payroll, exits, HRMS—delivering > 99 % accuracy. Use data (attrition, CTC/AUM, DEI ratios) to advise leadership. Team Building Hire and coach a full-stack HR team (TA, HRBP, L&D, Ops). Foster continuous learning via internal academies and external certifications. Ideal profile 10–12 years of progressive HR experience, at least 5 years in NBFC/Banking/FinTech; hands-on with RBI or SEBI-regulated environments. Built or scaled HR in high-growth business. Proven credibility with founders/CXOs; comfortable challenging and coaching them. Strong command of labour law, compensation design, and talent analytics. Excellent written & verbal communication; fluency in English and Hindi. Values-driven, ethical, and resilient under pressure. What’s in it for you Run the people charter end-to-end —green-field ownership is rarely available at this scale. Competitive cash + ESOPs; pay aligned with NBFC benchmarks. Work with mission-driven founders and a flat, transparent culture. Opportunity to influence financial inclusion at scale. Show more Show less