878 Guest Services Jobs - Page 10

Hotel Managment & Restaurant Experiance Job Types: Full-time, Permanent, Fresher Pay: From ₹9,000.00 per month Benefits: Food provided Experience: total work: 1 year (Preferred) Work Location: In person

Job Title: Reservations Executive Location: Vileparle, Mumbai Company: Woods Hospitality About Woods Hospitality Nestled in the lush expanse of South Gujarat, Woods Hospitality offers premium villas, gourmet dining, and luxury experiences at its flagship property in Valsad. With state-of-the-art facilities, banquets, and curated guest experiences, Woods caters to both leisure and business travelers. We are now looking for a Reservations Executive based in Mumbai to strengthen our bookings and guest service experience. Role Overview The Reservations Executive will be responsible for handling guest booking requests, managing room inventory, coordinating with online travel agencies (OTAs), and ...

We are hiring Waiters for our 4-star hotel. Requirements: Degree/Diploma in Hotel Management is required Pleasant personality with good guest service skills Ability to take and serve orders efficiently Proficiency in communicating in Hindi, English, and Malayalam Previous hotel/restaurant experience preferred, freshers may also apply Perks: Food & Accommodation Provided Job Type: Full-time Pay: ₹13000/- per month Benefits: Food provided Work Location: In person Job Type: Full-time Pay: From ₹13,000.00 per month Benefits: Flexible schedule Food provided Leave encashment Education: Diploma (Preferred) Experience: 4 Star property : 1 year (Preferred) Language: English (Preferred) Work Location:...

The Room Service Order Taker is the first point of contact for guests placing in-room dining orders. They are responsible for answering calls promptly and courteously, accurately recording and processing orders through the POS system, and coordinating with kitchen and service teams to ensure timely delivery. The role involves upselling menu items, handling guest inquiries and special requests, maintaining knowledge of menu offerings, and upholding hotel service standards. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Commuter assistance Food provided Provident Fund Work Location: In person

Role Overview: You will assist the Front Office Manager in administering front office functions and supervising staff on a daily basis at Marriott International. Your responsibilities will include directing and working with managers and employees to ensure an efficient check-in and check-out process, maximizing guest and employee satisfaction, and optimizing the financial performance of the department. Key Responsibilities: - Utilize interpersonal and communication skills to lead, influence, and encourage team members. - Supervise and manage employees, understanding their positions well enough to perform duties in their absence. - Establish and maintain open, collaborative relationships with...

We are looking for a warm, well-groomed, and customer-focused Food and Beverage Hostess to join our dynamic team. As the first point of contact for our guests, you will play a key role in creating a positive dining experience by offering a warm welcome, managing reservations, and ensuring smooth table flow and guest satisfaction. Key Responsibilities: Greet and welcome guests as they arrive with a professional and friendly demeanor. Manage reservations and waitlists using reservation software or manual systems. Escort guests to their tables and present menus. Monitor the dining area and communicate with servers and kitchen staff to ensure efficient service. Answer phone calls, take reservati...

Required Telecaller for Hospitality Services (THRONES: RESORT & BANQUETS) Key Responsibilities Handle all inbound and outbound calls related to restaurant reservations, banquet bookings, and event inquiries. Maintain professional telephone etiquette and deliver excellent guest service experience. Record and manage booking details accurately in the system. Provide complete information to guests regarding menus, packages, banquet facilities, and ongoing offers. Coordinate with the restaurant/banquet team to ensure smooth reservation management. Handle customer queries, special requests, and complaints with a service-oriented approach. Assist in upselling restaurant/event packages to potential ...

We are seeking a detail-oriented, organized, and creative Wedding Event Coordinator to join our team. The ideal candidate will work closely with clients to plan and execute weddings from concept to completion, ensuring every detail is perfect and every moment is magical. Responsibilities: Meet with clients to understand their vision, budget, and preferences Create detailed wedding plans, timelines, and layouts Coordinate with vendors (caterers, florists, DJs, etc.) Oversee event setup, execution, and breakdown Manage on-site logistics and troubleshoot issues on the wedding day Maintain clear and consistent communication with clients throughout the planning process Ensure events comply with s...

Good computer knowledge. Assisting reservations. Telemarketing Job Types: Full-time, Fresher Pay: ₹8,000.00 - ₹10,000.00 per month Work Location: In person

**Job Description:** **Role Overview:** As an Assistant Manager in Room Operations at Sheraton Grand Palace Indore, your main responsibility will be to assist in managing the execution of all operations in the rooms area departments, which includes Front Office, Engineering/Maintenance, and Housekeeping. You will be leading a specific team to ensure guest and employee satisfaction is continually improved while maximizing the financial performance of the department. Your role will involve monitoring compliance with standards and procedures and assisting in meeting or exceeding property goals. **Key Responsibilities:** - Verify that goals related to guest tracking and productivity are effectiv...

Job Responsibilities The LaLiT New Delhi 461 Rooms | Luxury Business Hotel | Iconic Central Delhi Location The Lalit New Delhi is seeking an accomplished, dynamic, and result-driven Unit Head (General Manager) to lead operations at one of India's most prestigious luxury business hotels. The ideal candidate will bring strong leadership, a deep understanding of large-scale hotel operations, and a passion for guest satisfaction and brand excellence. Experience in managing large inventory properties (400+ keys) is essential. Proven record of accomplishment of leading high-performing teams in complex, high-volume operations. Strong commercial acumen with deep expertise in F&B, Rooms, Revenue Mana...

A Hotel Sales and Reservation Associate is a crucial member of the hospitality industry, responsible for handling sales inquiries, processing reservations, and ensuring excellent customer service. Here's a breakdown of the job profile. Job Description: Responding to inquiries from potential guests regarding room availability, rates, and amenities. Promoting and upselling hotel services, packages, and amenities to maximize revenue. Negotiating rates and packages with individual guests, corporate clients, and travel agencies. Collaborating with the sales team to implement strategies for attracting and retaining customers. Processing reservations through the hotel's booking system or property m...

To assist the F&B Manager/Restaurant Manager in overseeing and ensuring daily smooth operations including banqueting functions and events organized. To ensure sufficient stocks for daily use at outlets. To prepare duty roster and roster staff for meal breaks. To check on staff attendance. To ensure the standards of service are delivered. To assist in the monthly F & B promotions. To guide / train new service staff. To ensure daily cash and credit collections are in order. To ensure neatness and cleanliness of workstation including hygiene aspects. To attend to complaints, feedbacks and remedy situations. To ensure that all stocks are accounted for. To record daily sales report. To delegate d...

1. Greet and welcome guests: Greet guests warmly and escort them to their tables. 2. Manage reservations: Take reservations and manage the reservation book to ensure maximum table utilization. 3. Seat guests: Seat guests according to their preferences and table availability. 4. Coordinate with servers: Communicate with servers to ensure that guests receive prompt and attentive service. 5. Maintain waiting list: Manage the waiting list and notify guests when their tables are ready. 6. Handle guest complaints: Listen to and resolve guest complaints in a professional and courteous manner. 7. Maintain host stand: Keep the host stand area clean and organized, including menus, reservation books, a...

As the Operations Manager at our company, your role involves overseeing daily operations to ensure a seamless guest experience. You will be responsible for coordinating and monitoring all operational departments including front desk, housekeeping, F&B, and maintenance. Your duties will include: - Recruiting, onboarding, and developing staff - Constructing schedules and conducting performance reviews - Fostering morale and a high-service culture within the team Additionally, you will oversee guest services to ensure satisfaction by managing check-ins, resolving complaints, collecting feedback, and maintaining quality checks. Your responsibilities will also include: - Managing budgets and cont...

Job Title: Patient Service Assistant (HospiPal) Company: HospiPal Health LLP Location: Mumbai & MMR Region Job Type: Full-time / Part-time (Flexible Shifts) About the Role HospiPals are non-medical hospital companions who assist patients and families during hospital visits and stays. They ensure comfort, companionship, and help with hospital formalities — like having a trusted family member by your side. Responsibilities Support with admission, discharge, and paperwork Provide guidance and directions inside hospitals Assist with small errands (within 5 km of the hospital) Offer companionship and emotional support Ensure a smooth, stress-free hospital journey (No medical procedures are involv...

Your Role: As a Front Office Associate, you are responsible for providing excellent customer service and ensuring the smooth operation of the front desk and guest services. Your responsibilities will include: - Greeting guests, checking them in, and providing assistance during check-out. - Managing room reservations, ensuring accuracy, and assisting with booking changes or cancellations. - Addressing guest inquiries, requests, and concerns promptly and professionally. - Assigning rooms to guests, considering special requests and room availability. - Issuing room keys and maintaining a record of key distribution. - Answering incoming calls, providing information, and forwarding calls to relev...

As a Sales Associate, your role will involve greeting and taking orders from customers in a warm and friendly manner, providing recommendations when needed. You will also be responsible for preparing and serving a variety of food and beverages according to cafe standards. Your assistance will be crucial in addressing customer inquiries, resolving complaints, and ensuring a positive dining experience. Key Responsibilities: - Warmly welcoming customers and accurately taking their orders - Preparing and serving food and drinks according to cafe standards - Addressing customer inquiries and resolving complaints - Ensuring the cafe area is clean, organized, and well-stocked - Collaborating with o...

As an Operations Manager at our hotel in Murshidabad, you will be responsible for overseeing the daily operations to ensure the highest quality of service for our guests. Your role will involve staff management, guest services, and maintaining the overall standards of the hotel facilities. Your key responsibilities will include: - Coordinating with various departments to streamline operations - Managing budgets and ensuring cost control measures are in place - Improving operational systems to enhance efficiency - Ensuring compliance with regulatory standards - Focusing on delivering exceptional customer service and increasing guest satisfaction levels To excel in this role, you should posses...

Taz Kamar Hotel is seeking an experienced and dedicated Front Office Executive to join our premier hospitality team. Location: Chennai Salary: Rs.18000/- - Rs.23000/- per month About Taz Kamar Hotel At Taz Kamar Hotel, we believe in delivering an unparalleled level of luxury and personalized service. As a flagship property, we are committed to creating memorable experiences for every guest from the moment they arrive. We are looking for a charismatic and detail-oriented Executive to be the face of our hotel and uphold our standard of excellence. The Role As a Front Office Executive, you are the key point of contact for our guests, responsible for ensuring seamless operations and resolving an...

Overview We are seeking a dedicated and enthusiastic Steward to join our team. The ideal candidate will have a passion for hospitality and guest services, ensuring that our guests receive exceptional experiences during their stay. This role is essential in maintaining the cleanliness and organisation of our facilities, contributing to a welcoming environment for all. Responsibilities Maintain cleanliness and organisation of dining areas, kitchens, and service stations. Assist in the setup and breakdown of dining events, ensuring all equipment is properly stored and maintained. Collaborate with kitchen staff to ensure timely service and high-quality presentation of food. Provide excellent gue...

As an F&B Service Steward, you will support the restaurant team in delivering smooth and efficient service, ensuring guests enjoy a pleasant dining experience. Key Responsibilities: Assist in setting up restaurants, banquet halls, and buffet counters as per service standards. Ensure tables, chairs, linens, cutlery, crockery, and glassware are properly arranged and presentable. Support waitstaff by refilling water, serving bread, carrying food and beverages from the kitchen/bar to guests. Clear and reset tables quickly and efficiently for the next service. Maintain cleanliness and organization of service stations and dining areas. Assist in replenishing buffet counters and ensuring food prese...

Job Summary: We are looking for a friendly, organized, and welcoming Host/Hostess to join our team. As the first point of contact for our guests, you will set the tone for their dining experience. The ideal candidate is professional, customer-focused, and thrives in a fast-paced environment. Key Responsibilities: Greet guests warmly and professionally upon arrival. Manage reservations and waitlists using [reservation system, e.g., OpenTable, manual log] Escort guests to their tables and present menus. Answer phone calls and provide information about the restaurant, including menu, hours, and reservations. Monitor dining areas to assess seating availability and service flow. Communicate guest...

Job Summary The Restaurant Captain is responsible for supervising the restaurant floor, coordinating with the service staff, ensuring excellent guest experience, and maintaining high service standards. The Captain acts as the link between guests and the service team, ensuring smooth operation of the outlet. Key Responsibilities Guest Service & Experience Greet guests warmly and ensure a pleasant dining experience. Present menus, explain dishes, and assist guests in making food and beverage choices. Take accurate food and beverage orders and ensure timely service. Handle guest complaints professionally and resolve issues promptly. Supervision & Coordination Supervise waiters, runners, and oth...

A Staff Trainer in hotels and restaurants designs, delivers, and evaluates training programs to improve staff performance in areas like guest service, food & beverage operations, and hygiene. Key duties include creating training materials, conducting workshops and demonstrations, coaching employees on skills and procedures, and ensuring adherence to industry and brand standards. The goal is to enhance service quality, boost operational efficiency, and ensure staff are industry-ready. Key Responsibilities Program Development: Design and develop training modules and materials, including operations manuals and presentations, aligned with company goals and industry best practices. Training Deliv...