555 Guest Services Jobs - Page 14

Duties and responsibilities Handle incoming reservation inquiries via phone, email, or online channels, providing information about room availability, rates, packages, and amenities, and assisting guests in making reservations based on their preferences and requirements. Booking processing Accurately input reservation details into the hotel’s reservation system, including guest information, room preferences, special requests, and payment details, ensuring completeness and correctness of reservation records. Guest assistance Assist guests with inquiries, requests, or changes to existing reservations, including modifications to booking dates, room types, or special accommodations, and provide ...

Job Summary We are seeking a Guest Service Agent to join our team at a prestigious hotel. The ideal candidate will be the first point of contact for guests, providing exceptional service and ensuring a memorable stay. Responsibilities Greet guests upon arrival and assist with check-in and check-out procedures Handle guest inquiries, requests, and complaints promptly and professionally Provide information about hotel facilities, services, and local attractions Manage reservations and room assignments efficiently Maintain a neat and tidy reception area Answer phone calls and direct them to the appropriate department Assist with administrative tasks as needed Experience Previous experience in a...

Should have knowledge of Operating Espresso machine and Cleaning. Should be able to make Coffee and Non Coffee Beverage as per SOP Should have knowledge about Beverage preparation and explain/recommend same to customer. Should be able to multitask as in Beverage preparation, Billing/Cash handling and also Service. Good team player. Job Type: Full-time Pay: ₹13,000.00 - ₹16,000.00 per month Schedule: Fixed shift Experience: total work: 1 year (Preferred) Work Location: In person

Assist with soliciting and managing reservations sales-related opportunities. Manage and provide training and work assignments to Reservations Sales staff. Actively up-sell each business opportunity to maximize revenue. Achieve personal and team related revenue goals. Drive customer loyalty by delivering service excellence throughout each customer experience. Provide service to customers to grow share of the account on behalf of the company. **Candidate Profile:** **Education And Experience** - High school diploma or GED; 3 years experience in sales and marketing, guest services, front desk, or related professional area. OR - 2-year degree from an accredited university in Business Administra...

Greet all guests and assist them with check-in and check-out Maintain a positive attitude and friendly demeanour Respond to all guest questions and requests Answer and forward phone calls Manage guest bookings and reservations Keep a tidy and orderly workspace Assist with administrative and clerical tasks as needed Job Requirements 2+ years of experience working in a hotel receptionist or guest services role High school diploma, Degree or suitable equivalent Proficient in Microsoft Office Suite and other necessary computer programs Solid written and verbal communication skills Fluency in English Ability to maintain a positive, friendly attitude even under high pressure Excellent organisation...

Additional Information Job Number 25114054 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Pune, Golf Course Square, Pune, Maharashtra, India, 411006 Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure all departments are aware of all guests’ needs and information prior to arrival that will lead to a unique, memorab...

As a Restaurant Captain , you are responsible for ensuring smooth service in your designated section of the restaurant. You act as a team leader for the waitstaff, coordinate table service, take guest orders, recommend menu items, and ensure every guest enjoys a high-quality dining experience. Your role is hands-on, guest-focused, and requires a balance of leadership, attention to detail, and excellent communication. Supervise waiters/waitresses and ensure timely, polite, and professional service. Coordinate with the kitchen and bar to ensure accurate and prompt order delivery. Check tables before service to ensure cleanliness, proper setup, and completeness. Handle guest complaints or speci...

Assist the Front Office Manager in administering front office functions and supervising staff on a daily basis including Bell/Door Staff, Switchboard, and Guest Services/Front Desk. Direct and work with managers and employees to ensure an efficient check-in and check-out process, maximizing departmental financial performance while ensuring guest and employee satisfaction. **Candidate Profile:** - High school diploma or GED with 2 years of experience in guest services, front desk, or related professional area. OR - 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major from an accredited university with no work experience required. **Core Work...

As an Entry Level Management position at The Ritz-Carlton, your primary responsibility will be to lead and assist in the successful completion of daily shift requirements within the front office areas including Bell/Door Staff, Switchboard, and Guest Services/Front Desk. Your goal will be to ensure both guest and employee satisfaction while achieving the operating budget. In addition, you will play a crucial role in completing financial and administrative responsibilities. To qualify for this role, you should possess a high school diploma or GED along with 2 years of experience in guest services, front desk, or a related professional area. Alternatively, a 2-year degree from an accredited un...

As a Guest Services Associate at SAPTAGIRI RESTAURANT PRIVATE LIMITED, located in Chandigarh, India, your primary responsibility will be to deliver exceptional customer service and create memorable dining experiences for our guests. You will play a crucial role in handling reservations and ensuring effective communication with patrons to guarantee a delightful dining atmosphere. To excel in this role, you should possess strong guest services and customer service skills, along with excellent communication capabilities. Your ability to manage reservations efficiently, prioritize tasks, and multitask will be essential. Attention to detail and effective problem-solving skills are crucial attribu...

Dynamic Reservation and Sales executive required at an office in Siolim for Holiday Villa Rentals. Responsibilities : Receiving incoming calls/chats Checking the requirements of customers Finding suitable options and sending an offer Following up for the further details if any required Following up for advance payment Ensuring clear and full details provided to the customer and operations team Other office tasks as Updating Calendars or backend software Timing Work Shifts -Morning 10 am to 7 pm or 11am to 8 pm Skills English, Hindi Clarity of thinking and delivering information Good communication skills Basic knowledge of Computers and Microsoft Active position and willingness to learn Good ...

Kimaya Himalayan Beverages LLP is a corporate and manufacturing entity established in November 2018 with exceptional values and conscience towards our consumers. Being a bunch of passionate beer enthusiasts, we are entering the crowd at the moment to ‘Disrupt’. With the profusion of brands in the liquor industry, we are not here just to sell but to revolutionize consumer experience with ‘Innovation & Excellence’. KHB houses highly recognized & awarded beer brand of India – ‘BeeYoung’ being India’s First Crafted Strong Beer, being a gold medalist beer at the European Beer Challenge, it has also won the hearts of consumers in all operational states. & " BeeYoung Beyond "- a crafted internation...

-Education in HM or closely related decipline is preferred. -1 to 2 years of minimum experience in relevant field. -Possess a strong knowledge of communication in English. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Food provided Experience: total work: 1 year (Required) Language: English (Required) Work Location: In person

The Housekeeping Attendant is responsible for maintaining the cleanliness, hygiene, and overall upkeep of guest rooms, public areas, outdoor surroundings, and service areas. The goal is to ensure a clean, comfortable, and safe environment that meets hotel standards and guest expectations. Key Responsibilities:Guest Room Cleaning: Clean and arrange guest rooms as per standard operating procedures. Change bed linens, make beds, replace towels, and replenish guest amenities. Vacuum carpets, sweep and mop floors, and dust furniture and fixtures. Check and report any maintenance issues or missing items. Follow the room cleaning checklist and sign off on completion. Bathroom Cleaning: Disinfect ba...

Provide excellent customer service to guests by taking orders, answering questions about menu items, and making recommendations. Record guest orders accurately and relay them to the kitchen or bar staff. Ensure that special dietary requirements or requests are noted and communicated. Serve food and drinks to guests, adhering to the hotel's service standards, including proper etiquette and timing. Prepare and set tables for dining, ensuring that they are clean, well-arranged, and properly equipped with utensils, glassware, and napkins. Be knowledgeable about the menu items, including ingredients, preparation methods, and pricing, in order to answer guest inquiries. Suggest additional menu ite...

Position Title: Guest Relations Executive Location: Hyderabad Reports To: Spa Manager / Operations Manager Key Responsibilities: Guest Interaction: Greet and welcome guests upon arrival, ensuring a positive first impression. Assist guests with inquiries about spa services, treatments, and products. Provide guests with detailed information about the spa's facilities, policies, and offerings. Customer Service: Handle guest requests, concerns, and complaints in a timely and professional manner, ensuring satisfaction. Follow up with guests post-treatment to gather feedback and ensure they had a pleasant experience. Maintain a calm and friendly demeanor even in high-pressure situations. Booking &...

JOB SUMMARY The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, gues...

We're Hiring – Guest Relations Executive Brand: Crestmont Manral Resort Location: Madanpur Bora, near Hanuman Dham, Chhoi, Ramnagar, Uttarakhand – 244715 Position: Guest Relations Executive – 1 Opening Experience Required: 1–2 Years in Guest Relations / Front Office Crestmont Manral Resort is looking for a warm, courteous, and customer-focused Guest Relations Executive to create exceptional experiences for our guests in the heart of nature. Key Responsibilities: Welcome and assist guests during check-in and check-out Handle guest queries, feedback, and special requests Coordinate with other departments to ensure guest satisfaction Promote in-house services and maintain positive guest relatio...

Food and Beverage Associate A Food and Beverage Associate affects every Guest experience with ours restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations. What will I be doing? As a Food and Beverage Associate, you will be responsible for upholding the highest quality standards for the food and beverage (Food and Beverage) operations inside of our restaurants, bars, banquets facilities, in-hotel cafes, and to fulfill room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:...

You are a recruitment firm based in Delhi/NCR known as Innovative Talent Solutions, specializing in providing customized manpower solutions to various industries. Your team is composed of experienced professionals who excel in delivering recruitment services with excellence and integrity. Despite being a small team, you have a global presence, extending your services to the USA, while your headquarters are located in New Delhi. Currently, you are looking to hire a Senior Restaurant Manager for a full-time position in Udaipur. This role requires the candidate to oversee operational activities, ensure excellent guest service, and provide effective team leadership within the restaurant industry...

Are you a driven individual with a passion for hospitality and operations Join Stay10 as a Hotel Management (Operations) intern and gain hands-on experience in the fast-paced world of hotel management. As an intern with us, you will have the opportunity to enhance your interpersonal skills, knowledge in MS-Excel, and hone your effective communication abilities. You will work closely with our experienced team to ensure the smooth day-to-day operations of our hotel. Key Responsibilities Assist in coordinating daily operations, including guest services, housekeeping, and maintenance. Support in managing reservations, check-ins, and check-outs using MS-Excel. Engage with guests to ensure their s...

JOB SUMMARY Responsible for the management of all aspects of Concierge functions in accordance with hotel standards. Directs, implements and maintains a concierge service and management philosophy that serves as a guide to respective staff. Responsible for developing and maintaining the acknowledgment and service of all guests visiting the location. Ensures all departments are aware of all guests’ needs and information prior to arrival that will lead to a unique, memorable and personal stay. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university i...

We are looking for a warm, professional, and guest-focused Guest Relation Executive to join our resort team. You will be the face of our hospitality, ensuring each guest receives exceptional service from arrival to departure. Key Responsibilities: Welcome guests with warmth and professionalism Handle guest check-ins/outs and special requests Resolve guest concerns promptly and efficiently Coordinate with other departments to ensure seamless guest experiences Maintain guest records and feedback for continuous improvement Requirements: Excellent communication and interpersonal skills Previous experience in guest relations or front office (hospitality preferred) Proficient in English; additiona...

The Summary of Outlet It is located in Wankhede Stadium, is a premium venue ideal for weddings and events. Known for great food, service, and elegant interiors, it accommodates up to 200 guests and allows outside catering and decor. Job Title: Hostess Location: Marine Drive, Mumbai Salary: ₹18,000 – ₹20,000 per month + Tips + Meals Duty Hours: 10 hours per day Shift Type: Straight Shift Weekly Off: 1 day per week (as per standard schedule) Job Responsibilities: Greet and welcome guests with warmth and professionalism Manage guest seating and reservations efficiently Coordinate with service staff to ensure a smooth guest experience Maintain cleanliness and presentation at the front desk area ...

We are looking for a smart and vibrant candidate for our 3 star hotel Position : GSA (Guest service associate) - Male Candidate Experience : 1 to 2 years Knowledge in Accounting , Guest handling Reception cum Front office management Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Flexible schedule Internet reimbursement Leave encashment Paid sick time Paid time off Work Location: In person