878 Guest Services Jobs - Page 14

Qualification 0-02 years experience in customer relationship, guest support Experience in travel and tourism, hospitality industry is preferred. Prior experience in Guest review, customer support etc. Responsibilities: Professional and positive demeanor with excellent interpersonal and phone skills/presence. A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner Provide accurate information, assistance, and resolutions to customer issues related to bookings. Address and resolve customer concerns, and complaints promptly and effectively, striving for first-contact resolu...

Looking for Room boys for day shift and Night shift (Immediate Joiners ) Contact : 7305554856 Job Type: Full-time Pay: Up to ₹15,000.00 per month Work Location: In person

Job Title: Guest Relationship Executive Company: [Staywood Service Apartment] Location: [Vidyavihar] Job Summary: We are seeking a proactive and guest-focused Guest Relationship Executive to manage and enhance guest experiences in our service apartment. The ideal candidate will handle interactions via OTA platforms, respond to guest queries, ensure smooth communication, and proactively engage with guests to ensure high satisfaction levels. Key Responsibilities: 1. OTA Platform Management: Monitor and manage bookings, reviews, and communications on Airbnb, MakeMyTrip, etc. 2. Guest Communication: Respond promptly to guest inquiries, requests, and feedback via phone, email, and messaging platf...

Make and serve specialty coffee and tea beverages Speak and interact with both new and regular customers Maintain a clean and sanitized work station Follow health and safety guidelines Adhere to recipes and presentations for food and beverage items Be punctual and able to observe regular and consistent attendance Contribute to a positive team environment Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Food provided Paid time off Ability to commute/relocate: Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Diploma (Preferred) Experience: Barista: 3 years (Preferred) Guest relations: 3 years (Preferred) Work ...

Job Role: F& B Sales Executive About Company: Welcome to CocoCart — the gateway to a cherry-picked collection of heavenly chocolates from across the globe, housed under one roof. Featuring an immense collection of delectable chocolates for every type of person out there, CocoCart brings Indian audiences a step closer to traversing the globe, championed by the most splendid catalyst of happiness - chocolate. Role Brief: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit to our outlet. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling...

POSITION SUMMARY: Attend to guests courteously and deal promptly with their requests and queries. Have detailed information about the resort and city. Check on VIP guest movements, complete their pre-registration formalities. Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand service recovery steps. Duties & Responsibilities Welcome guests during check-in and giving a fond farewell to guest while checkout. Handling guest complaints and concerns in an efficient and timely manner. Overseeing VIP guests, arrivals and departures. Coordinating and multi-tasking job duties in a busy environment. Should possess det...

Pizzahut Kochi is Hiring for Hostess Shift : 11am to 8pm & 1pm to 10pm Guest Reception: Greet guests warmly upon arrival, escort them to their tables, and introduce their server. Reservation & Waitlist Management: Take, manage, and confirm reservations, keep an organized waitlist, and monitor table turnover. Seating Arrangements: Strategically assign guests to tables to manage the flow of business evenly across different servers. Staff Support: Assist servers during busy periods, such as by taking drink orders or running food, to ensure a smooth operation. Guest Satisfaction: Address any guest needs or issues promptly and ensure a positive overall dining experience, making guests feel valued...

As an Assistant Front Office Manager at Kochi Marriott Hotel, Lulu International Shopping Mall in Kochi, Kerala, you will play a vital role in administering front office functions and supervising staff on a daily basis. Your responsibilities will include overseeing Bell/Door Staff, Switchboard, and Guest Services/Front Desk areas. You will work closely with managers and employees to ensure efficient check-in and check-out processes, maximize guest and employee satisfaction, and enhance the financial performance of the department. **Key Responsibilities:** - Utilize interpersonal and communication skills to lead, influence, and encourage team members - Supervise and manage employees, ensuring...

Role Overview: As a Guest Service Associate - Housekeeping at Effotel Hotel by Sayaji, your main responsibility will be to ensure the cleanliness and upkeep of guest rooms and public areas. You will play a crucial role in providing a comfortable and pleasant stay experience for our guests. Your daily tasks will include making beds, vacuuming, dusting, replenishing amenities, and promptly addressing guest requests with courtesy. Additionally, you will collaborate with other departments to ensure the guests" needs are met and maintain a high level of customer service. Key Responsibilities: - Maintain cleanliness and tidiness of guest rooms and public areas - Make beds, vacuum, dust, and replen...

Job Summary: We are seeking a courteous and efficient Front Office Guest Service Assistant to provide exceptional guest service and assist with front office operations at our hotel/resort. The candidate must be proficient in IDS software for managing guest check-ins, check-outs, billing, and reservations to ensure smooth and pleasant guest experiences. Key Responsibilities: Greet and welcome guests warmly, ensuring a positive first impression. Assist guests with check-in and check-out procedures using IDS software. Handle guest inquiries, requests, and complaints promptly and professionally. Manage room allocations, billing, and folio maintenance in IDS. Coordinate with housekeeping and main...

Job Purpose: To manage the front desk operations of the hotel efficiently, ensuring prompt check-in/check-out, guest satisfaction, accurate reservations, and smooth coordination with other departments to enhance the guest experience. Key Responsibilities:Guest Services: Welcome guests with warmth and professionalism upon arrival. Manage check-ins, check-outs, and reservations using the PMS (Property Management System). Ensure all guest requests, queries, and complaints are handled promptly and politely. Provide information about hotel facilities, services, local attractions, and travel routes. Reservation & Booking: Handle walk-in and phone/email reservations. Confirm room availability and a...

Company: Holiday Valley Resorts Location: Bangalore Position: Bell Attendant Salary: ₹20,000 per month with food and accommodation About Us Holiday Valley Resorts is a premium hospitality destination dedicated to providing world-class guest experiences. We are looking for courteous and energetic Bell Attendants to join our team and ensure seamless guest assistance with luggage and transportation services. Key Responsibilities Assist guests with luggage handling during arrival and departure. Escort guests to rooms and explain basic room features when required. Provide assistance with car luggage loading/unloading . Maintain prompt, polite, and professional guest interactions. Coordinate with ...

Job Summary: We are seeking an experienced and service-oriented Hotel Captain to lead and coordinate food and beverage service operations within our restaurant, banquet hall, or dining outlet. The ideal candidate will ensure smooth daily operations, supervise service staff, and deliver exceptional guest experiences in line with the hotel's standards. Key Responsibilities: Supervise, coordinate, and assist service staff during daily operations Greet and interact with guests, ensuring satisfaction with food, beverages, and service Take and confirm reservations, manage seating arrangements, and allocate tables efficiently Train and mentor service team members on service standards and operating ...

Key Responsibilities: 1. Guest Check-In & Check-Out: Greet guests upon arrival in a friendly and professional manner. Check-in guests efficiently, ensuring that all necessary information is collected (e.g., ID proof, reservation details).Provide guests with key cards, hotel information, and directions to their rooms.Process guest check-out and ensure all charges are accurate before finalizing the bill.Handle early check-ins and late check-outs, as well as special requests. 2. Reservations Management: Handle room reservations by phone, email, or through online booking platforms.Update the reservation system with guest details and special requests.Coordinate with housekeeping and other departm...

The Front Office Executive is the first point of contact for guests and plays a crucial role in creating a welcoming and professional experience. This position is responsible for handling check-ins, check-outs, reservations, guest inquiries, and ensuring smooth front office operations while maintaining high standards of customer service. Key Responsibilities Welcome guests warmly and professionally upon arrival, ensuring a smooth check-in process. Handle guest check-outs efficiently, preparing bills and processing payments accurately. Manage reservations, cancellations, and modifications via telephone, email, and in-person requests. Coordinate with housekeeping and other departments to ensur...

Role Overview: As an F&B Guest Service Associate at Royal Orchid & Regenta Hotels, located in Sakleshpur, your main responsibility will be to manage guest services, handle reservations, and ensure a high level of customer service. Your daily tasks will include greeting and assisting guests, taking reservations, ensuring guest satisfaction, and addressing any guest inquiries or concerns. Key Responsibilities: - Manage guest services efficiently - Handle reservations in a timely manner - Provide excellent customer service to all guests - Greet and assist guests with a friendly attitude - Ensure guest satisfaction throughout their stay - Address any guest inquiries or concerns promptly Qualific...

Key Responsibilities Guest Check-in and Check-out : Greet guests, verify reservations, register them, assign rooms, issue keys, collect payments, and process check-out procedures. Reservation Management : Handle all incoming reservations, modifications, and cancellations via phone, online, or in-person. Guest Services : Answer questions about hotel amenities, services, local attractions, and assist with special requests or issues. Communication : Answer incoming calls, screen and forward calls, take messages, and respond to guest inquiries via email or in person. Financial Transactions : Manage cash handling, process payments, and maintain accurate records for financial reporting. Administra...

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description Scope of position: Reporting to the Sous Chef, the Chef...

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description Scope of position: Reporting to the Sous Chef, the Chef...

As an intern at Hotel Green Castle, you will have the opportunity to gain hands-on experience in hotel management operations. We are looking for someone who is passionate about hospitality and eager to learn and grow in the industry. - Assist with daily operations of the hotel, including front desk management, housekeeping, and guest services. - Collaborate with various departments to ensure smooth operations and exceptional guest experiences. - Gain knowledge and understanding of hotel systems and software to efficiently manage bookings and reservations. - Participate in staff training and development programs to enhance leadership and communication skills. - Help implement and maintain qua...

We are hiring for Restaurant Captain & Waiter Urgent requirement immidiately join Gender : Male Job location: Mayiladuthurai, Sirkali We are looking for an experienced and customer-focused Restaurant Captain and Waiter lead service staff and ensure excellent customer service standards. You will be responsible for supervising day-to-day operations on the restaurant floor, managing staff, and making sure guests have a pleasant dining experience. Responsibilities Take food and beverage orders accurately. Guest Service & Experience Reporting & Feedback Ensure timely service and maintain table cleanliness and settings. Assist with billing and payment processing. Experience Waiter Experience 06 mo...

Responsible for operating F&B outlets assigned to him/ her. Role & Responsibilities Monitoring & ensuring F & B service operations are running smoothly. Organizing duty roster of service staff. Cost control, inventory, Training Maintaining SOP for quality. Should able to introduce innovative ideas for generating targeted sale Guest interaction, menu planning. Addressing guest requirement and reaching to them. Job Type: Full-time Pay: ₹16,525.00 - ₹25,000.00 per month Benefits: Food provided Ability to commute/relocate: Vaishali, Ghaziabad, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Experience: Hospitality: 2 years (Required) Location: Vaishali, Gh...

An F&B Supervisor oversees daily food and beverage operations, managing staff, ensuring high service standards, and guaranteeing guest satisfaction. Key responsibilities include monitoring staff performance, managing inventory and costs, ensuring compliance with health and safety regulations, and handling customer issues. The role requires strong leadership, excellent customer service, and organizational skills to maintain smooth operations in restaurants, bars, and dining facilities. Key Responsibilities Staff Management: Supervise, schedule, and motivate food and beverage staff to ensure optimal performance and adherence to service standards. Guest Experience: Ensure excellent guest servic...

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work...

Responsibilities and Duties Updating the booking in the booking software. Interacting the customer via email for any information gathering Escalate any issues regarding the bookings to Team lead or Manager. Reconfirmation of tours and cross verifying Bookings of tour attractions in Dubai or Egypt. Required Experience and Qualifications Minimum Bachelors Degree in Travel, Tourism or Hospitality. 1 Year and above work experience in a similar role in the same industry. Knowledge with Microsoft office suite. Good Communication and flexibility. Job Type: Full-time Pay: Up to ₹20,000.00 per month Benefits: Food provided Application Question(s): Knowledge in Microsoft Excel Experience: Travel, Tour...