555 Guest Services Jobs - Page 17

Additional Information Job Number 25105330 Job Category Sales & Marketing Location Four Points by Sheraton Hotel & Serviced Apartments Pune, 5th Mile Stone, Pune, Maharashtra, India, 411014 Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery...

A Guest Relations Executive (GRE) role typically involves creating a positive and memorable experience for guests, focusing on their comfort, satisfaction, and loyalty. This includes tasks like greeting guests, handling inquiries, addressing complaints, and anticipating needs. The GRE acts as a liaison between the guest and the establishment, ensuring a seamless and enjoyable stay. Here's a more detailed breakdown of common responsibilities:General Responsibilities: Guest Interaction: Greeting guests upon arrival, assisting with check-in/check-out, and providing information about the establishment and its surroundings. Problem Solving: Addressing guest complaints and concerns efficiently and...

Hostess Responsibilities: Greeting guests as they enter and placing them on the waiting list as needed. Providing guests with menus and answering any preliminary questions. Seat guests at tables or in waiting areas. Assigning guests to their preferred tables keeping in mind table rotation so that servers get the right number of customers. Interacting with guests to ensure they are happy with food and service. Responding to complaints and helping to resolve them. Answering phone calls, taking reservations and answering questions. Knowledge of menus. Assist in other positions in the restaurant as needed. Providing excellent customer service. Job Types: Full-time, Permanent Pay: ₹14,000.00 - ₹1...

About Us: The Spirited Spot is Nagpur’s most loved destination for cocktails, global cuisine, and live music. With a 4.8+ rating and awards for luxury dining and lounge experiences, we’re now looking to hire a versatile Barista cum Bartender —a creative professional who can serve exceptional coffee by day and mix legendary cocktails by night. Position: Barista cum Bartender Employment : Full-Time Compensation : Competitive Salary + Tips + Service Charges + Meals Role & Responsibilities: As a Barista: Brew a variety of high-quality espresso and manual coffee drinks Maintain cleanliness, calibration, and functionality of coffee equipment Engage with guests about coffee blends, brewing techniqu...

Technical/Software Skills IDS Next / IDS Fortune Software Proficiency Reservation management Check-in/check-out processes Night audit procedures Room allocation and rate management Billing and folio management Microsoft Office Suite (Excel, Word, Outlook) Handling guest communication, reporting, and internal coordination. PMS Knowledge (Property Management System) Guest Handling & Communication Skills Excellent Verbal & Written Communication Fluent in English and local/regional languages. Polished phone and in-person etiquette. Customer Service Orientation Warm, courteous, and solution-focused behavior toward guests. Complaint Resolution Skills Calm and effective handling of guest concerns a...

Steward Greeting customers, guiding them to tables and delivering food and drinks from the Assigned Sections. Clearing, cleaning and setting tables. Ensuring serving stations are stocked with cutlery, napkins, trays, and condiments Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹17,000.00 per month Benefits: Flexible schedule Food provided Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): Do you have experience in Fine Dine Restaurant? Experience: Steward: 1 year (Preferred) Work Location: In person

Captain Responsibilities: 1. Provide friendly, excellent and professional service to all guests. 2. Responsible for handling food and beverage orders and serving guests. 3. Assist fellow Team Members to perform preparation and setting up in the restaurants for service. 4. Check that all amenities and utensils are properly stocked and inspected. 5. Assist guests on their respective requests and deliver based on their ability. 6. Possess knowledge to upsell, well-versed in all aspects of the menu. 7. Support Restaurant Manager in achieving all goals and Key Performance Objectives Job Types: Full-time, Permanent, Fresher Pay: ₹14,000.00 - ₹17,000.00 per month Benefits: Flexible schedule Food pr...

Food & Beverage Associate With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forge...

Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. Job Description EXPECTED RESULTS Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay. Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis. Maintain strict security ...

Summary To provide courteous, professional, efficient and flexible service consistent with the hotel's policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered the highest level of personalized service at all times and to report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. Awareness of hotel activities and a proper handover of the pending points for next shift's follow up and action is crucial. To be aware of all hotel services, ...

Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Guest Services is responsible to assist in the smooth and efficient running of the Front Office Department within the Rooms Division. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management Minimum 2 years work experience in hotel operations Good problem solving, administrative and interpersonal skills are a must

Job Summary We are a leading branded restaurant in Agra, Uttar pradesh and looking for multiple positions in our team. We are looking to add Restaurant Captains across the chain. We are in significant growth mode and are hiring talent to our management team. Responsibilities and Duties The restaurant captain plays a pivotal role in ensuring smooth operations and exceptional service within the restaurant. Their responsibilities encompass a wide array of tasks, ranging from overseeing the dining area to coordinating with kitchen staff and managing customer interactions. Supervising and delegating tasks to the waitstaff to ensure efficient service. Greeting guests upon arrival, escorting them t...

CAPTAIN - F&B SERVICE The Restaurant Captain is responsible for supervising restaurant operations, ensuring high-quality service, and maintaining customer satisfaction. This role involves managing staff, coordinating table service, handling guest inquiries, and assisting in daily restaurant activities to enhance the overall dining experience. K ey Responsibilities: Guest Service & Operations: Greet guests warmly and escort them to their tables. Ensure excellent customer service and guest satisfaction. Take food and beverage orders, ensuring accuracy and efficiency. Provide menu recommendations and answer guests' queries about dishes, ingredients, and special offers. Coordinate with kitchen s...

We are looking for a candidate to manage and multi-task at our restaurant. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Food provided Schedule: Day shift Night shift Education: Higher Secondary(12th Pass) (Required) Experience: Restaurant management: 2 years (Required) Language: English (Preferred) Work Location: In person

Greeting guests Handling the orders Making guests comfortable Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Food provided Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Yearly bonus Work Location: In person

· Handle all incoming reservations through various channels (phone, email, online booking systems). · Maintain a high standard of customer service, addressing guest needs and resolving issues promptly. Work with other departments to ensure seamless operations and guest experience. Job Types: Full-time, Permanent Pay: ₹10,022.54 - ₹33,000.00 per month Benefits: Food provided Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Pashan, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): are you software friendly to oeprate reservations software? Work Location: In person

Gives personal attention, takes personal responsibility and uses teamwork when providing guest service, Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment to delight guests. Performs other duties as required to provide genuine hospitality. Good Communication skills

Hostess Responsibilities: Greeting guests as they enter and placing them on the waiting list as needed. Providing guests with menus and answering any preliminary questions. Seat guests at tables or in waiting areas. Assigning guests to their preferred tables keeping in mind table rotation so that servers get the right number of customers. Interacting with guests to ensure they are happy with food and service. Responding to complaints and helping to resolve them. Answering phone calls, taking reservations and answering questions. Knowledge of menus. Assist in other positions in the restaurant as needed. Providing excellent customer service Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹18...

Job Title: Front Office Associate Experience Required: Minimum 1 Year (Experience in 4-Star or 5-Star Property Preferred) Location: Morjim, Goa Salary Range: ₹15,000 – ₹22,000 per month Job Summary: We are seeking a courteous, professional, and well-presented Front Office Associate to join our team at a prestigious 4/5-star property in Morjim, Goa . The ideal candidate will have at least one year of experience in a similar role within the luxury hospitality industry and a passion for delivering exceptional guest service. Key Responsibilities: Greet and welcome guests in a warm, friendly manner Handle check-in and check-out procedures efficiently and accurately Manage reservations, room assig...

Responsible for Smooth Check in check-out procedure Guest management (Guest relation, Food Quality, Hygiene & cleanliness of Kitchen and Restaurant, Food, services, coordinate functions and events of the guest) 100 % Guest Satisfaction required. If any complaint it should be attended & resolved immediately. Do everything within policy to turning their moments into memories. guest reviews & ratings (Min 10 no 5*/ week) Responsible for Zero Guest complaint All decisions should made in the best interest of the Resort and management Timely reporting of all issues to the management Manage the work of other support staff during their leave. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹16,000...

Duty timing: 02:00 PM To 11:00 PM (Will Provide Week off on Week Days-Saturday and Sunday is Working) Understanding customers' needs and identifying sales opportunities. Answering potential customers' questions. Keeping up with product information and updates. Creating and maintaining a database of current and potential customers. Explaining and demonstrating features of products and services. Upselling products and services. Need to Perform like as All Rounder (Store Hygeine, F&B Service, Customer Interaction etc..) Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Education: Diploma (Preferred) Experience: Customer service: 1 year (Preferred) Guest services: 1 year (Pr...

JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience requir...

Welcome Customers : Front office executives greet everyone who enters the establishment, creating a positive interaction that reflects well on the employer. Provide Service : Known for their helpfulness and knowledge of the facility, front office executives direct people where to go. For instance, in a hotel, they might check guests into the computer system, explain room details and amenities, answer questions about food service or local transportation, and assist with luggage. Closely working with all EAs for visitor management Answer Phones : Front office executives handle incoming calls, providing basic information such as hours of operation or directions. They also direct other inquiries...

Position Overview The Guest Relations Executive is responsible for creating exceptional guest experiences by providing high-quality service, addressing inquiries and concerns, and ensuring overall guest satisfaction in a professional hospitality environment. Key Responsibilities Welcome and greet guests upon arrival, ensuring a warm and positive first impression Respond promptly to guest inquiries, requests, and concerns, providing solutions or escalating to appropriate departments Coordinate with various departments to fulfill guest needs and resolve issues efficiently Process check-ins, check-outs, and handle reservation modifications Maintain accurate guest records and preferences to pers...

We are seeking an experienced and service-oriented F&B Captain to join our dynamic team at our luxury resort. The ideal candidate will oversee daily operations of the restaurant, ensure exceptional guest service, and lead the F&B team to uphold the highest standards. Key Responsibilities: Coordinate the activities of F&B service staff Ensure smooth restaurant operations and timely service Maintain high standards of hygiene, cleanliness, and presentation Handle guest queries and resolve complaints efficiently Assist in inventory control and ensure adherence to SOPs Requirements: Minimum 1-3 years of experience in a similar role in a luxury or 5-star property Strong leadership and interpersona...