Service Specialist Department: Customer Service Location: [M.P. Nagar Zone-2] Reports To: Service Manager Job Summary: The Service Specialist is responsible for delivering exceptional support and service to clients or customers, ensuring satisfaction, resolving issues promptly, and maintaining service excellence. This role involves direct interaction with customers, coordination with internal teams, and process optimization to enhance service delivery. Key Responsibilities: Act as the primary point of contact for customer service inquiries and support. Resolve customer issues via phone, email, chat, or in-person in a timely and professional manner. Maintain detailed and accurate records of customer interactions . Coordinate with cross-functional teams (sales, technical, logistics) to address customer needs and follow-up. Monitor service requests and ensure timely resolution as per defined SLAs. Identify recurring service issues and suggest process or product improvements. Provide post-service follow-up and ensure customer satisfaction. Prepare and present regular service reports and customer feedback summaries. Stay updated on product knowledge and internal service processes. Support onboarding or training of new customers, if applicable. Required Skills & Qualifications: Bachelor's degree in any discipline (preferably in Business, Commerce, Engineering, or related field). 1–3 years of experience in a customer service or support-related role. Excellent communication and interpersonal skills. Proficiency in MS Office and familiarity with CRM systems (e.g., Salesforce, Zoho, etc.). Strong problem-solving and conflict-resolution abilities. Ability to multitask, work under pressure, and meet deadlines. Preferred Qualifications: Technical knowledge relevant to the service . Multilingual skills (if serving international clients) Working Conditions: Full-time position; may require weekend or shift work depending on customer needs. Some travel may be required for on-site service delivery or client meetings. Job Types: Full-time, Permanent, Fresher, Internship Contract length: 8000 months Pay: From ₹9,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Work Location: In person

Job Title: Front Desk Receptionist Company: A2E Hallways Location: Plot No. 200, M.P. Nagar Zone -2 , Railway Street. Department: Administration/Front Office Employment Type: Full-Time Job Summary The Front Desk Receptionist at A2E Hallways serves as the first point of contact for visitors and callers, ensuring a professional and welcoming environment. Key Responsibilities Greet and welcome visitors, clients, and staff in a courteous and professional manner. Answer and route incoming calls promptly and accurately. Maintain a clean, organized, and presentable front office area. Handle incoming and outgoing mail, deliveries, and courier services. Maintain visitor logs and issue visitor badges as per company policy. Provide administrative support to HR and other departments as needed. Maintain office supplies inventory and notify relevant departments for replenishment. Coordinate with housekeeping and security teams for smooth office operations. Requirements High school diploma or equivalent; a degree or diploma in administration is a plus Proven experience as a receptionist, front office representative, or similar role Excellent communication and interpersonal skills Proficient in MS Office (Word, Excel, Outlook) Professional appearance and customer-focused attitude Ability to handle multiple tasks in a fast-paced environment. Preferred Qualities Positive and friendly demeanor Strong organizational skills and attention to detail Ability to maintain confidentiality and professionalism Punctual and reliable Job Types: Full-time, Permanent, Fresher, Internship Contract length: 8000 months Pay: From ₹8,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Work Location: In person

Job Title: Front Desk Receptionist Company: A2E Hallways Location: Plot No. 200, M.P. Nagar Zone -2 , Railway Street. Department: Administration/Front Office Employment Type: Full-Time Job Summary The Front Desk Receptionist at A2E Hallways serves as the first point of contact for visitors and callers, ensuring a professional and welcoming environment. Key Responsibilities Greet and welcome visitors, clients, and staff in a courteous and professional manner. Answer and route incoming calls promptly and accurately. Maintain a clean, organized, and presentable front office area. Handle incoming and outgoing mail, deliveries, and courier services. Maintain visitor logs and issue visitor badges as per company policy. Provide administrative support to HR and other departments as needed. Maintain office supplies inventory and notify relevant departments for replenishment. Coordinate with housekeeping and security teams for smooth office operations. Requirements High school diploma or equivalent; a degree or diploma in administration is a plus Proven experience as a receptionist, front office representative, or similar role Excellent communication and interpersonal skills Proficient in MS Office (Word, Excel, Outlook) Professional appearance and customer-focused attitude Ability to handle multiple tasks in a fast-paced environment. Preferred Qualities Positive and friendly demeanor Strong organizational skills and attention to detail Ability to maintain confidentiality and professionalism Punctual and reliable Job Types: Full-time, Permanent, Fresher, Internship Contract length: 8000 months Pay: From ₹8,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Work Location: In person